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ANDAZ DUBAI THE PALM, BY HYATT

5.0 star property
Upmarket beachfront hotel with spa, near Aquaventure
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ANDAZ DUBAI THE PALM, BY HYATT

Exterior
Lobby
2 restaurants, breakfast, lunch, dinner served; international cuisine
2 bars/lounges, 2 poolside bars, beach bar
Private beach, white sand, sun-loungers, beach umbrellas

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available
  • Spa
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • On a private beach
  • 2 restaurants and 2 poolside bars
  • 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness centre
  • Steam room
  • Beach umbrellas
  • Beach sunloungers
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
The price is AU$478
includes taxes & fees
13 Jan - 14 Jan 2025

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite, Terrace

Suite, Terrace

Suite, Terrace

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 130 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite, 2 Bedrooms

Royal Suite, 2 Bedrooms

Royal Suite, 2 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 291 sq m
  • Sea view
  • Sleeps 6
  • 2 King Beds

View all photos for Suite (Prince)

Suite (Prince)

Suite (Prince)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 196 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Andaz, Deluxe Suite, Sea View

Andaz, Deluxe Suite, Sea View

Andaz, Deluxe Suite, Sea View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 83 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Andaz Deluxe Room with Balcony

Andaz Deluxe Room with Balcony

Andaz Deluxe Room with Balcony

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 43 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Andaz Twin Room with Sea View

Premium bedding, down duvets, in-room safe, individually decorated

Andaz Twin Room with Sea View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 36 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Andaz Room with Sea View

Andaz Room with Sea View

Andaz Room with Sea View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 36 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Andaz Twin Room

Premium bedding, down duvets, in-room safe, individually decorated

Andaz Twin Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 43 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Andaz Room

Andaz Room

Andaz Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Andaz, Deluxe Room, 1 King Bed

Andaz, Deluxe Room, 1 King Bed

Andaz, Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Andaz, Deluxe Room, 2 Single Beds

Andaz, Deluxe Room, 2 Single Beds

Andaz, Deluxe Room, 2 Single Beds

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Andaz Suite with Balcony

Premium bedding, down duvets, in-room safe, individually decorated

Andaz Suite with Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 86 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Dukes The Palm, a Royal Hideaway Hotel

Pool
Free breakfast
Spa
Free parking
8.8 out of 10, Excellent, (1008)
The price is AU$368
includes taxes & fees
19 Jan - 20 Jan 2025
Dukes The Palm, a Royal Hideaway Hotel
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About the area

Map
The Palm Jumeirah, Dubai, Dubai, 390068

What's nearby

  • AURA SKYPOOL Dubai - 6 min walk
  • The View at The Palm - 7 min walk
  • Nakheel Mall - 8 min walk
  • Aquaventure - 6 min drive
  • Marina Beach - 14 min drive

Getting around

  • Dubai (DXB-Dubai Intl.) - 34 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 39 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 58 min drive
  • Al Ittihad Park Station - 10 min walk
  • Nakheel Mall Station - 11 min walk
  • The Pointe Station - 29 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cou Cou Rooftop - ‬7 min walk
  • ‪St. Regis Gardens - ‬7 min walk
  • ‪Depachika Food Hall - ‬18 min walk
  • ‪Joe & The Juice - ‬8 min walk
  • ‪Sushisamba - ‬8 min walk

About this property

ANDAZ DUBAI THE PALM, BY HYATT

Putting you within a 10-minute drive of Aquaventure, ANDAZ DUBAI THE PALM, BY HYATT offers a private beach where you can enjoy beach umbrellas, volleyball and beachside drinks. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps and facials. The Locale, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 poolside bars, a rooftop terrace and a 24-hour fitness centre. Fellow travellers say great things about the helpful staff. Public transportation is only a short walk: Al Ittihad Park Station is 10 minutes and Nakheel Mall Station is 11 minutes.

Languages

Arabic, Chinese (Cantonese), English, Filipino, French, German, Hindi, Italian, Korean, Russian, Urdu

At a glance

Hotel size

  • 216 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Local/corner shop
  • Children's menu
  • Lifeguard on-site

What to do

  • On a private beach
  • Beach volleyball

Working away

  • Business centre
  • 5 meeting rooms
  • Co-working spaces
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • 24-hour fitness centre
  • 2 outdoor pools
  • Infinity pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed-captioned TV

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Restaurant dining guide

Special features

Spa

Ora Spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Dining

The Locale – Overlooking the ocean, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
KnoX – This bar specialises in international cuisine and serves dinner and light fare. Reservations are required. Open selected days.
Andaz Lounge – This lobby lounge specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours. Open daily.
La Coco – This beachfront restaurant specialises in Mexican cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

Fees & policies

Refundable deposits

  • Deposit: AED 300.0 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
  • New Year's Eve (31 December) gala dinner per adult: AED 1500
  • New Year's Eve (31 December) gala dinner per child: AED 750 (from 6 to 11 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 140 for adults and AED 70 for children
  • Airport shuttle service is offered for an extra charge of AED 400 per vehicle (one-way. Maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for AED 200.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:30 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher, a security system and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property’s cabana pool is reserved for adults only.

Also known as

Andaz by Hyatt Palm Jumeirah
Andaz by Hyatt – Palm Jumeirah
Andaz Dubai The Palm, by Hyatt Hotel
Andaz Dubai The Palm, by Hyatt Dubai
Andaz Dubai The Palm A concept by Hyatt
Andaz Dubai The Palm, by Hyatt Hotel Dubai

Frequently asked questions

Does ANDAZ DUBAI THE PALM, BY HYATT offer free cancellation for a full refund?
Yes, ANDAZ DUBAI THE PALM, BY HYATT does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at ANDAZ DUBAI THE PALM, BY HYATT?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8:30 AM to 8:00 PM.
Are pets allowed at ANDAZ DUBAI THE PALM, BY HYATT?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at ANDAZ DUBAI THE PALM, BY HYATT?
Yes, there's free self parking.
Is an airport shuttle service offered by ANDAZ DUBAI THE PALM, BY HYATT?
Yes, an airport shuttle is available. The charge is AED 400 per vehicle one-way.
What are the check-in and check-out times at ANDAZ DUBAI THE PALM, BY HYATT?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at ANDAZ DUBAI THE PALM, BY HYATT and nearby?
Have fun during the warmer months with activities such as volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. ANDAZ DUBAI THE PALM, BY HYATT also has 2 poolside bars, 2 bars and a private beach, as well as a 24-hour fitness centre and spa services.
Are there restaurants at or near ANDAZ DUBAI THE PALM, BY HYATT?
Yes, there are 2 on-site restaurants, featuring al fresco dining, international cuisine and ocean views.
What's the area around ANDAZ DUBAI THE PALM, BY HYATT like?
ANDAZ DUBAI THE PALM, BY HYATT is a short 1-minute walk from Palm Islands and 7 minutes' walk from The View at The Palm.

ANDAZ DUBAI THE PALM, BY HYATT Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Young, international vibe
Jennifer, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Joanna, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful Hotel, good Placed, clean and always someone ready to help for every question. Room not to big I will go back
Rocco, 5-night trip
Verified Expedia guest review

8/10 Very good

Vanina, 6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Walkable to Nakheel mall, very convenient location for Palm Jumeirah area.
Ranjani, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Richard, 3-night trip
Verified Expedia guest review

8/10 Very good

Nice hotel, friendly staff
Nice hotel but I wished these basic things as cotton wool was there and not need to be asked from reception. Pool, both adult and main were great! Room service took longer than expected as it was busy
Kristina, 4-night trip with friends
Verified Hotels.com guest review

4/10 Fair

I had to add the breakfast but they couldn’t accept the payment online and I didn’t have the breakfast during my stay there
Bardia, 5-night romance trip
Verified Expedia guest review

4/10 Fair

Salome
Stayed at the Andaz for 4 nights half board and was very disappointed by the service and the quality of the stay. First, we were surprised by the fact that the main pool and beach were shared with another hotel/residence and so busy. Once on the beach there is no free water for the customers which is very surprising in Dubai because all the hotels offer free water or water fountain to customer by the pool/beach. I was told I had to go back to the main hotel to get water because they couldn’t give us free water by the pool because it’s share by other hotel residents. The room was big but the bedding wasn’t comfortable at all, not enough pillows and the mattress were very hard. The half board food at the buffet lacked of variety, quality wasn’t great either. I would say this experience doesn’t reflect a 5 stars hotel
Salome, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 1-night trip
Verified Expedia guest review

8/10 Very good

Good location for shopping and beach. Food was very good, the hotel and pool excellent though a few untidy areas on beach especially after a child's party where tiny balls of polystyrene and glitter paper blew around for days, dissapointed this is allowed from a green point of view. Staff amazing, stayed before at the sister hotel The Dukes but found this one though similar in layout preferable. Some lovely bars and restaurants with amazing food in walking distance on the beach. Highly recommend
alison, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great hotel and friendly staff
Alex, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Aleksandr, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel, very nice staff, very good breakfast and dinner buffet.
Francesca, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing stay, great breakfast The king size bed room was amazingly spacious The sea view promise though is slightly over sold as the view is not that great
ROHIT, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great stay right across the Nakheel mall. Pool and beach options. Definitely recommend!
Cecilia, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great hotel. Helpful staff. Great location. Easy access to malls and various Dubai sites. Great buffet options, we stayed half board. Amazing pool area! Plenty of decking and space.
Simranjit, 7-night family trip
Verified Expedia guest review

8/10 Very good

The area around the hotel is designed for cars first, pedestrians second. When 6 months of the year it is easy to walk to nearby places, there is no easy priority given to walking or cycling.
Jeremy Daniel, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Viajamos a muchos hoteles pero este hotel tiene un excelente balance entre precio ubicación y servicio para las personas que piensan viajar a Dubai y quieren estar en la Palmera este lugar es el mejor evitando todo el tráfico que conlleva llegar hasta el fondo de la Palmera además tiene un centro comercial cruzando la calle Que le ofrece muchas opciones . El mejor restaurante asiático lo tiene este hotel se llama asia Asia, restaurante mexicano Coco en la playa ademas los desayunos tienen una variedad entre un buffet asiático Mediterráneo y americano. Tuvimos un pequeño incidente en la habitación que se cayó la cortina cuando llamamos inmediatamente solucionaron el problema el servicio de concierto nos hizo excelentes recomendaciones en restaurantes y atracciones.
Javier, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff at Andaz went above and beyond to make our vacation one to remember. Having restaurants on the property made dining so convenient. Transportation was easy to access. I could not believe how quiet our room was. It felt like we were the only ones at the hotel which made sleeping very easy. We will definitely be back.
TODD, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ameera, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Dubai Andaz hotel break
Staff very friendly, room very comfortable. A very enjoyable experience
A, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

This property is our home away from home in Dubai. The staff have become like family and we love it here. This is always our top place to stay when we are in town.
Elsie, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

brian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had an amazing experience at this hotel. Their spa is exceptional and the beach is just wow! We will definitely be coming back. Loved it. Staff are very helpful with great customer service, especially Mustafa was very helpful throughout our stay!!
Shezma, 1-night romance trip
Verified Expedia guest review