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All properties in Cartagena, Bolivar, Colombia
1 room, 2 adults

Sofitel Legend Santa Clara Cartagena

5-star5 stars
Calle Del Torno, 39 - 29, Barrio San Diego, Cartagena, Bolivar, 130001, Colombia

Luxury resort with 2 restaurants, near San Pedro
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • We had an amazing stay at the Santa Clara. It’s a beautiful hotel & we enjoyed the pool,…Sep. 9, 2018
  • Very nice property grounds. Staff is exceptionally nice. Nice touches to detail. For the…Apr. 3, 2020

Sofitel Legend Santa Clara Cartagena

from A$363
  • Deluxe Room (Butler Service)
  • Superior Room, Balcony, Pool View
  • Superior Room, Balcony, Pool View
  • Classic Room, View (Interior view)
  • Suite (Duplex, Colonial Area, Butler Service)
  • Suite, Terrace, Sea View (Amaral Suite)
  • Suite, Terrace (Grau Suite)
  • Junior Suite
  • Suite, Sea View (Legend Suite)
  • Suite, Terrace (Spa Suite)

What’s around Sofitel Legend Santa Clara Cartagena

Landmarks

  • In Cartagena Walled City
  • Clock Tower - 10 min walk
  • San Felipe de Barajas Castle - 22 min walk
  • San Pedro - 9 min walk
  • Puerta del Reloj - 10 min walk
  • San Pedro Claver Church and Convent - 11 min walk
  • Port of Cartagena - 2.5 mi / 4.1 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 9 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 123 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-3 AM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child's birth certificate and photo ID *

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool umbrellas
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Scuba diving nearby
  • Waterskiing nearby
  • Windsurfing nearby
  • Steam room
Working away
  • Business centre
  • Meeting rooms
  • Conference space size (feet) - 3531
  • Conference space size (meters) - 328
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • English
  • French
  • Portuguese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Digital TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

El Claustro - This restaurant serves breakfast, lunch, and dinner.

1621 Restaurant - This fine-dining restaurant serves lunch and dinner.

Sofitel Legend Santa Clara Cartagena’s small print

Also known as

  • Sofitel Legend Santa Clara Cartagena Hotel
  • Sofitel Legend Santa Clara Resort
  • Sofitel Hotel Santa Clara
  • Sofitel Santa Clara Hotel Cartagena
  • Sofitel Legend Santa Clara Cartagena Hotel
  • Sofitel Cartagena
  • Cartagena Sofitel
  • Sofitel Legend Santa Clara Cartagena Resort
  • Sofitel Legend Santa Clara Resort
  • Sofitel Legend Santa Clara Cartagena Resort
  • Sofitel Legend Santa Clara Cartagena Cartagena
  • Sofitel Legend Santa Clara Hotel
  • Sofitel Legend Santa Clara Cartagena Resort Cartagena
  • Sofitel Legend Santa Clara Cartagena
  • Sofitel Legend Santa Clara
  • Sofitel Cartagena
  • Cartagena Sofitel
  • Sofitel Santa Clara Hotel Cartagena
  • Sofitel Hotel Santa Clara
  • Sofitel Legend Santa Clara Cartagena Resort

Policies

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • For stays on or after January 1, 2021, citizens of Colombia and foreigners staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for COP 200.0 per night

Buffet breakfast is offered for an extra charge of COP 24 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of COP 26 per vehicle (one way)

Wired Internet access is available in guestrooms for COP 20 per night (rates may vary)

Wired Internet access is available in public areas for COP 20 per night (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sofitel Legend Santa Clara Cartagena

  • Does Sofitel Legend Santa Clara Cartagena offer free cancellation for a full refund?
    Yes, Sofitel Legend Santa Clara Cartagena does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Sofitel Legend Santa Clara Cartagena currently open?
    This property is closed from March 26 2020 to August 13 2020 (dates subject to change).
  • Is parking offered at Sofitel Legend Santa Clara Cartagena?
    Yes, there's free self and valet parking.
  • Is there a pool at Sofitel Legend Santa Clara Cartagena?
    Yes, there's an outdoor pool.
  • Are pets allowed at Sofitel Legend Santa Clara Cartagena?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Sofitel Legend Santa Clara Cartagena?
    You can check in from 3 PM to 3 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Sofitel Legend Santa Clara Cartagena?
    Yes, there are 2 onsite restaurants.
  • Is airport shuttle service offered by Sofitel Legend Santa Clara Cartagena?
    Yes, an airport shuttle is available. The charge is COP 26 per vehicle one way.
  • What is there to do near Sofitel Legend Santa Clara Cartagena?
    Recommended spots to visit include San Pedro (9-min walk) and Puerta del Reloj (10-min walk), along with Clock Tower (10-min walk) and San Pedro Claver Church and Convent (11-min walk).

Recent reviews

Exceptional 9.4 From 251 reviews

Good 6.0
Not worth the hype or the 5*!
The hotel is nice and the building charming. The location is ok, although a bit far from the central areas i the walled city. It definitely does not deserve 5 stars. The walls are paper thin - you can hear the horse carriages in the street despite the door and hallway and wall, as well as conversations in neighboring rooms and the hallway! It is clean but some of the furniture and paint is getting old and shows sign of wear and tear - that's fine in most cases, not in a 5* hotel. I've stayed at other Sofitel hotels before and had a much better experience than here. I stayed at another hotel in the walled city during the same trip - it was cheaper and only had 4* but I definitely got more value in the other venue!
us1 night trip with friends
Exceptional 10.0
The restaurant 1621 is outstanding. The hotel being a converted from an old monastery had a great feel
Peter, us2 night trip with friends
Exceptional 10.0
The Best Place to Stay in Cartagena
Second time here. Was exactly as I left it the first time - comfortable, top notch and just friendly and cool. The internal patio is just a dream in the mornings and evenings - the pool is your savior during the hot days. The staff is fantastic because they are attentive and work hard to remember you. You aren't just a random guest - you're a person they are getting to know and like to help. I very much look forward to coming back.
Mason, us2 night romance trip
Exceptional 10.0
Wonderful
Top hotel in every way. Great location, comfortable rooms, great food and service.
Al, us3 night romance trip
Exceptional 10.0
5 star
Incredible hotel,location and service.
Margot, us3 night trip with friends
Exceptional 10.0
Oasis in the walled city of Cartagena
Wonderful hotel, impeccable service and great pool area. Place to go in Cartagena
Michele, us2 night business trip
Exceptional 10.0
Great hotel, great location
The hotel is amazing and the staff very helpful in both English and Spanish. My wife is from Cartagena and enjoyed conversing with the staff. Our only complaint was specifically from my wife and had to do with the Spa. She did not feel her treatment was as complete as she had hoped. However, that is not enough for me to downgrade the hotel in any way.
Kenneth, us1 night romance trip

Sofitel Legend Santa Clara Cartagena

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