The Westin Resort & Spa, Cancun

4.0 star property
Beachfront hotel with spa, near Iberostar Cancun Golf Course

Photo gallery for The Westin Resort & Spa, Cancun

4 outdoor pools, free pool cabanas, pool umbrellas
Bar (on property)
Pillow-top beds, in-room safe, desk, iron/ironing board
On the beach, sun-loungers, beach umbrellas, beach massages
3 restaurants, breakfast served

Reviews

8.4 out of 10
Very good
Located close to El Rey Ruins and Delfines Beach, The Westin Resort & Spa, Cancun offers a serene escape with 4 outdoor pools, a private beach where you can relax on sun loungers or indulge in a rejuvenating massage. Enjoy meals at one of the 3 restaurants or take Pilates classes at the fitness center while staying connected with free WiFi.

Popular amenities

  • Bar
  • Laundry facilities

Main amenities (12)

  • On the beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 4 outdoor pools
  • 2 outdoor tennis courts
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sunloungers
  • Children's pool
  • Hot tub

Feel at home (6)

  • Children's pool
  • Playground on-site
  • Private bathroom
  • Separate bath and shower
  • Cable/satellite TV service
  • Garden
The current price is AU$176
includes taxes & fees
12 May - 13 May

Room options

Available filters for rooms
Showing 12 of 12 rooms

Suite, 1 Bedroom, Non Smoking, Ocean View

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
  • Ocean view
  • 116 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Dining table
Dishwasher
LED TV
Pillow-top bed
  • Ocean view
  • 324 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, Ocean View

Highlights

Balcony
Separate dining area
Air conditioning
Kitchenette
Mini-fridge
Dining table
LED TV
Pillow-top bed
  • Ocean view
  • 116 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
  • Ocean view
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, Lagoon View (Balcony)

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
  • Lagoon view
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 Bedroom, Non Smoking, Lagoon View

Highlights

Air conditioning
LED TV
Pillow-top bed
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • Lagoon view
  • 57 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, Ocean View

Highlights

Air conditioning
LED TV
Pillow-top bed
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • Ocean view
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Non Smoking, Lagoon View (Balcony)

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
  • Lagoon view
  • 54 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
  • Ocean view
  • 54 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking, Lagoon View

Highlights

Air conditioning
LED TV
Pillow-top bed
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • Lagoon view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, Lagoon View

Highlights

Air conditioning
LED TV
Pillow-top bed
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • Lagoon view
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Air conditioning
LED TV
Pillow-top bed
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • Ocean view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Boulevard Kukulcan Km 20, Cancun, QROO, 77500

What's nearby

  • Iberostar Cancun Golf Course - 2 min drive - 1.9 km
  • Delfines Beach - 3 min drive - 2.6 km
  • El Rey Ruins - 5 min drive - 4.5 km
  • Aquaworld - 6 min drive - 6.3 km
  • La Isla Shopping Mall - 9 min drive - 8.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 12 min drive
  • Tulum Intl. Airport (TQO) - 141 min drive

Restaurants

  • ‪Arena Sports Bar - ‬1 min walk
  • ‪Sun Palace - ‬7 min walk
  • ‪La Hacienda Restaurant - ‬5 min drive
  • ‪Soluna Bar - ‬5 min drive
  • ‪Taco Arte Restaurant - ‬4 min drive

About this property

The Westin Resort & Spa, Cancun

At The Westin Resort & Spa, Cancun, you can spend time at the beach enjoying beach umbrellas, beach massages and sunloungers, plus you'll only be a five-minute drive from Iberostar Cancun Golf Course. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Sea & Stones Restaurant, one of 3 restaurants, serves dinner. A poolside bar, a 24-hour fitness centre and a hot tub are other highlights. Fellow travellers love the helpful staff and beach location.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 379 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 10 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground
  • Lifeguard on-site

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Basketball
  • Volleyball
  • Shopping
  • Golfing nearby
  • Kayaking nearby
  • Scuba-diving nearby

Working away

  • 11 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Beach sunloungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Garden
  • Terrace
  • 24-hour fitness centre
  • 4 outdoor pools
  • Full-service spa
  • Hot tub
  • 2 outdoor tennis courts
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Raised toilet seat
  • Lowered plug sockets in bathroom
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in shower
  • Transfer shower
  • Lever door handles
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow-top mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • In-room safe
  • Access via exterior corridors

Special features

Spa

The on-site spa has 2 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Sea & Stones Restaurant – This restaurant only serves dinner. Guests can enjoy drinks at the bar.
Arena Sports Bar – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Sabor Casual Kitchen – This restaurant only serves breakfast. Open daily.

Fees & policies

Policies

Guests can rest easy knowing that there's a smoke detector and outdoor lighting on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.

Also known as

Cancun Westin Resort
Westin Cancun
Westin Resort Cancun
Cancun Westin
The Westin Resort Spa Cancun
Westin Hotel Cancun
Westin Resort & Spa Cancun Hotel Cancun
Westin Resort And Spa Cancun
Westin Resort

Frequently asked questions

Does The Westin Resort & Spa, Cancun offer free cancellation for a full refund?

Yes, The Westin Resort & Spa, Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Westin Resort & Spa, Cancun?

Yes, there are 4 outdoor pools and a children's pool.

Are pets allowed at The Westin Resort & Spa, Cancun?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Westin Resort & Spa, Cancun?

Yes, there's free self parking.

What are the check-in and check-out times at The Westin Resort & Spa, Cancun?

Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 10 AM. Express check-in and check-out and contactless check-out are available.

Is there an on-site casino at The Westin Resort & Spa, Cancun?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (20-min drive) and Dubai Palace Casino (20-min drive) are both nearby.

What is there to do at The Westin Resort & Spa, Cancun and nearby?

Practise your swing on the tennis courts. Additional recreation on-site includes fitness classes, basketball and Pilates. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 4 outdoor swimming pools. The Westin Resort & Spa, Cancun also has a 24-hour fitness centre and a sauna, as well as a garden.

Are there restaurants at or near The Westin Resort & Spa, Cancun?

Yes, there are 3 on-site restaurants.

What's the area around The Westin Resort & Spa, Cancun like?

The Westin Resort & Spa, Cancun is a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 10 minutes' walk from Nichupté Lagoon. The local area is walkable and popular for its beaches.

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The Westin Resort & Spa, Cancun Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Beach
Food
Restaurant
Location
View
Bathroom
Airport
Concierge

What guests liked

  • The beach at this property is consistently described as clean, beautiful, and perfect for relaxing with stunning views. (95 reviews)
  • The pool area was wonderful, with excellent facilities, beautiful views, and great poolside service. (64 reviews)
  • The breakfast buffet was delicious with a wide variety of options and excellent service. (26 reviews)
From real guest reviews summarized by AI.

Reviews

6/10 Good

Nice rooms
william, 1-night trip

10/10 Exceptional

WORTH STAYING IN Westin.

Amazing stay . Awesome Hospitality. Few ups and downs.though. but overall remembering experience.
Navjot, 2-night trip

10/10 Exceptional

Omelette

We stayed one night at this hotel with our baby and it was great! It so beautiful right on the beach and the staff was so nice and accommodating. Breakfast buffé was super yummy and the omelette station is a BIG favourite!
Clara, 1-night trip

8/10 Very good

Great location, Friendly stuff !
Lkhagvatsogt, 3-night trip

8/10 Very good

It was a great stay!
Savik, 8-night trip

8/10 Very good

Good stay in Cancun

Some issues with the spring break season, but in general everything was satisfactory. We would recomend this hotel for vacations in Cancún.
Ubirajara, 6-night trip

10/10 Exceptional

Great stay

Beautiful resort with awesome beach/pool area. Relaxing and relatively peaceful away from the noise and crowds of downtown, but just a quick bus ride away.
Angela, 3-night trip

10/10 Exceptional

I loved my stay

10/10 Exceptional

Wonderful stay.
Rhonda, 5-night trip

10/10 Exceptional

Good experience.

Good experience overall. They let us accomodate a 5th into a room (small child) which was very nice and makes so much sense. Right on the beach. Fun pools. Relatively affordable. Breakfast buffet was amazing!
Scott, 1-night trip

10/10 Exceptional

Excelente Hotel
Leticia, 1-night trip

10/10 Exceptional

Marvellous food in a great spot and nice size room. Recommended!
Helen, 4-night trip

10/10 Exceptional

Excelent location and facility! Warm staff!
Emi, 2-night trip

10/10 Exceptional

Nice property overall many poolside options. On site restaurant was great.
Elizabeth, 1-night trip

10/10 Exceptional

Would stay again

It was so relaxing.. At first I didn’t like how we were far from the front but it worked out fine. We had our own pool area close to our room, there was barely anyone there. One night I was all alone. Very relaxing.
Jalyn, 3-night trip

10/10 Exceptional

Our home is very huge, clean and bed is comfortable. This hotel is last on the hotel strip were we like cause it’s quite . Bus is just outside if you want to go out and explore the hotel strip. Safe area cause we saw a lot of police drive around the strip.
Marezel, 3-night trip

10/10 Exceptional

Fulfilled! Amazing vacation!

When I tell you Westin Cancun owes me nothing I mean it. We literally had the best time waking up everyday to see and hear the beautiful ocean. The resort had everything you needed and was located close to a lot of other places. The only thing I will say is they will try to get you to join their club and be an owner and that can be a little frustrating when they don’t take no for an answer. Also it is a bit pricey at this particular resort so be mindful of that. Definitely have pesos on hand versus USD.
Tresha, 6-night trip

10/10 Exceptional

Friendly staff! Nice pools
MARCO URIEL, 2-night trip

10/10 Exceptional

Awesome beach view, hotel on the beach
Javier, 5-night trip

10/10 Exceptional

The hotel was clean. The staff were friendly and helpful.
Niki, 4-night trip

10/10 Exceptional

Jay Wheel

Nice the staff is very helpful
Jeremy, 4-night trip

10/10 Exceptional

Nice and quiet
J Michael, 4-night trip

2/10 Poor

Past its prime

A lot of mold. Had to change our room, it was better, but still moldy. We slept without AC and open windows to get the smell out. Service staff was friendly and tried. Restaurant staff seemed stressed and unfriendly.
David, 4-night trip

10/10 Exceptional

Beautiful

We had a great time!
Lori, 4-night trip

10/10 Exceptional

The dining staff were top notch, very accommodating and always on the ball. The activities were fabulous
Melody, 6-night trip