Melbourne City Apartments - Mason puts you within a 10-minute drive of Queen Victoria Market and Melbourne Central. Apartments feature bonuses such as kitchens and washers/dryers, along with balconies and flat-screen TVs.
Reviews
7.87.8 out of 10
Good
Popular amenities
Lounge area
Laundry facilities
Non-smoking
Air conditioning
Refrigerator
Kitchen
Main amenities (2)
Weekly housekeeping
Air conditioning
Feel at home (6)
Kitchen
Private bathroom
Separate dining area
Separate sitting area
Washer/dryer
Lift
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Executive Apartment, 2 Bedrooms
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Melbourne City Apartments - Mason
Melbourne City Apartments - Mason puts you within a 10-minute drive of Queen Victoria Market and Melbourne Central. Apartments feature bonuses such as kitchens and washers/dryers, along with balconies and flat-screen TVs.
Languages
Chinese (Mandarin), English, Spanish
At a glance
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 5:00 PM
Minimum check-in age – 18
Check-out time is 10:00 AM
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Internet
Free WiFi
Parking and transport
No on-site parking available
Kitchen
Fridge (full size)
Stovetop
Microwave
Oven
Dishwasher
Cookware/dishes/utensils
Bedrooms
Bed sheets provided
Bathrooms
Shower
Soap
Shampoo
Towels provided
Free toiletries
Toilet paper
Hairdryer
Living spaces
Dining room
Sitting area
Entertainment
Flat-screen TV
Outdoor areas
Balcony
Laundry
Washer/dryer
Laundry detergent
Work spaces
Laptop workspace
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
Lift
Smoke-free property
Services and conveniences
Limited housekeeping
Iron/ironing board
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
Individually decorated
Individually furnished
Fees & policies
Refundable deposits
Deposit: AUD 300 per stay
Policies
On-site parties or group events are strictly prohibited.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
Also known as
Serviced Apartments Melbourne Mason
Melbourne City Apartments - Mason Apartment
Melbourne City Apartments - Mason Brunswick East
Melbourne City Apartments - Mason Apartment Brunswick East
Frequently asked questions
Does Melbourne City Apartments - Mason offer free cancellation for a full refund?
Yes, Melbourne City Apartments - Mason does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Melbourne City Apartments - Mason?
Sorry, pets aren't allowed.
Is parking offered on site at Melbourne City Apartments - Mason?
Sorry, there's no on-site parking at Melbourne City Apartments - Mason.
What are the check-in and check-out times at Melbourne City Apartments - Mason?
Check-in start time: 2:00 PM; check-in end time: 5:00 PM. Check-out time is 10:00 AM.
Does Melbourne City Apartments - Mason have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes cookware, a fridge and a microwave.
Does Melbourne City Apartments - Mason have any outdoor private spaces?
Yes, each apartment features a balcony.
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Melbourne City Apartments - Mason Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
7.6/10
Staff & service
8.2/10
Amenities
7.8/10
Property conditions & facilities
Reviews
6/10 Good
10 Mar 2020
Verified traveller
2-night trip
8/10 Very good
10 Mar 2020
Nice welcome
We were warmly greeted on arrival. The only downside was we were given just one key to the apartment which meant both my husband and I had to leave and return at the same time or one of us would be locked out.
MARIA
MARIA, 3-night trip
10/10 Exceptional
7 Mar 2020
The property was in the perfect location for what we needed. Our apartment was clean, tidy and well appointed. We enjoyed our stay.
Kiah
Kiah, 1-night trip
8/10 Very good
7 Mar 2020
Verified traveller
1-night trip
8/10 Very good
2 Mar 2020
good location for us. well equipped. 2x fire alarms and evacuations not good - especially at night. Couldn't figure out the dishwasher.
Verified traveller
3-night trip
8/10 Very good
13 Feb 2020
Verified traveller
1-night trip
10/10 Exceptional
11 Feb 2020
The apartment was great just what I needed
Catriona
Catriona, 1-night trip
8/10 Very good
2 Feb 2020
Great location, close to some very nice cafes and bars. Unit was well presented, a decent size and very clean.
D&D
D&D, 1-night trip
2/10 Poor
13 Jan 2020
Where’s my security bond?
Security bond still hasn’t been returned and it’s now 4 weeks since my stay (The apartment was left in a clean & presentable state on my departure). I have phoned twice and also emailed but still haven’t had a resolution.
During the stay the apartment was never cleaned, no fresh towels or sheets the entire trip even though the manager was contacted with a request to do so.
The overall condition of the apartment was pretty good apart from the loose front door that would rattle in the middle of the night & sound like someone was trying to get in. The condition of the bed was not acceptable & uncomfortable.
Wouldn’t stay again because of the lack of service & care on managements behalf.
Dimitar
Dimitar, 10-night trip
8/10 Very good
11 Jan 2020
Great Melbourne City alternative
The place is good value for the money. It is a little tired here and there but overall very good and convenient to the city and restaurants. Tram stops out the front 50 metres away
John
John, 3-night trip
8/10 Very good
5 Jan 2020
Very poor service
Dylan
Dylan, 4-night trip
8/10 Very good
28 Dec 2019
Good location, very clean room. Slight leak on both taps (shower and kitchen) but not so you couldn't use them.
Verified traveller
1-night trip
8/10 Very good
19 Dec 2019
One item let the show down
Often stay at Mason. This time dishwasher out of order and filled with black waste water. Hmm. Everything else good. I would continue staying at Mason. Always good value for money.
Verified traveller
3-night trip
6/10 Good
9 Dec 2019
The iron didn't work and the bathroom entrance was lifting off the floor posing a hazard
Verified traveller
4-night trip
6/10 Good
7 Dec 2019
Verified traveller
2-night trip
8/10 Very good
7 Dec 2019
Easy to book. The place was clean, however the dining table was a little lose and moved when working on laptop
Verified traveller
1-night trip
6/10 Good
6 Dec 2019
Needs some TLC - laundry cupboards missing door handles, the lifts smelt of some toxic chemicals the cleaners must be using and had to cover mouth to ride in them, and the bathroom bin had the last guest's rubbish in.
Verified traveller
2-night trip
10/10 Exceptional
10 Nov 2019
The apartment was great! Perfect size for 2 people. Situated great! Close enough to the city and right next to the tram which made it all the all easier! Check in was quick and easy. Really great all round experience. Very pleased.
Verified traveller
2-night trip
10/10 Exceptional
10 Nov 2019
It was hard to find the property initially, and parking was very limited. Everything else was great. The toaster didn’t work! Would recommend this property.
Verified traveller
1-night trip
10/10 Exceptional
19 Oct 2019
The check in time ( 2pm to 5pm) was very restrictive, this could be improved. The room was well appointed with plenty of space. It was clean but not spotless but no one could complain about the price.
Verified traveller
1-night trip
10/10 Exceptional
8 Oct 2019
Verified traveller
3-night trip
8/10 Very good
26 Aug 2019
This place felt like home , first time spending a night in Melbourne apartment , and I wish I stayed longer. Only thing I didn’t like was how it was hard to get a hang of the supervisor that was in charge.
Everiste
Everiste, 3-night trip
8/10 Very good
19 Aug 2019
New, modern apartment. Some issues with cleanliness - there was a empty pizza box ieaning on outside of a glass panel at end of hallway. Duvets on beds had no covers. Reasonably clean otherwise. No heaters in bedrooms so a bit chilly at night. Location was good though - close to some good cafes & tram station.
Verified traveller
2-night trip
4/10 Fair
8 Aug 2019
The room itself was okay, clean, the hallways looked scratched up and uncared for. Looked like they had just finished mopping and wiping down the room when I arrived as it was still a bit wet. There was 1 staff member to help everyone arriving and she didn't even have a desk- she had to kneel on the floor to do the paperwork. I think the managers could care more for their staff and the property. I'm not used to the Melbourne cold and like it warm when I sleep. But the only heater was in the living room so I had to blast the heat and keep the bedroom door open to stay warm. No extra blanket provided in a cupboard.
Overall, it looks like they are trying, but they could use one more person to maintain the property and keep one person on customer service.