Popayan (PPN-Guillermo Leon Valencia) - 10 min drive
Restaurants
La Disidencia Café + Diseño - 5 min walk
Asadero Pío Pío - 6 min walk
La Cosecha Parrillada - 7 min walk
Juan Valdez Café - 6 min walk
La casa del Té - 7 min walk
About this property
Hotel Familiar
Enjoy your visit to Popayán with a stay at Hotel Familiar. A terrace and a garden are other highlights.
Languages
Spanish
At a glance
Hotel size
24 rooms
Arriving/Leaving
Check-in start time: noon; check-in end time: 10:00 PM
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Parents must have child's birth certificate and photo ID*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Motorcycle parking on site only
Off-site parking nearby (COP 6 per day)
Street parking available
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Barbecue grills
Free daily reception
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Terrace
Accessibility
Wheelchair-accessible
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Iron/ironing board
Sleep well
Bed sheets provided
What to enjoy
Garden
Freshen up
Shower only
Free toiletries
Towels
Toilet paper
Stay connected
Free WiFi
More
Daily housekeeping
Access via exterior corridors
Guidebooks/recommendations
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Children & extra beds
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Parking
Parking is available nearby and costs COP 6 per day
Policies
There is no hot water on site.
This property does not have lifts.
This property accepts cash.
Also known as
HOTEL FAMILIAR Popayan
HOTEL FAMILIAR Hotel Popayan
HOTEL FAMILIAR Hotel
Hotel Familiar Hotel
Hotel Familiar Popayán
Hotel Familiar Hotel Popayán
Frequently asked questions
Does Hotel Familiar offer free cancellation for a full refund?
Yes, Hotel Familiar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Familiar?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Familiar?
No, unfortunately. However, there's street parking available.
What are the check-in and check-out times at Hotel Familiar?
Check-in start time: noon; check-in end time: 10:00 PM. Check-out time is noon.
Is there an on-site casino at Hotel Familiar?
No, this hotel doesn't have a casino, but Gran Casino Popayán (3-min drive) is nearby.
What is there to do at Hotel Familiar and nearby?
Hotel Familiar has a garden.
Are there restaurants at or near Hotel Familiar?
Yes, there's an on-site restaurant.
Does Hotel Familiar have any outdoor private spaces?
Yes, every room features a garden.
What's the area around Hotel Familiar like?
Hotel Familiar is a short 3-minute walk from University of Cauca and 4 minutes' walk from Popayán Cathedral.
Hotel Familiar Reviews
Reviews
4.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
6.0/10
Staff & service
2.0/10
Property conditions & facilities
Reviews
4/10 Fair
26 Feb 2021
Nor recommend for stay more than one night
Rooms and hotel hasn’t been renovated for years. In the room very strong smell of damp. Overall very clean. First time in my life I was scared to sleep because felt like in hunted house. Very weird feeling. I was charged double as explained that room rate is a day rate not overnight... I would never stay there again but I need to say it was an experience.