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All properties in Dubai, Dubai, United Arab Emirates
1 room, 2 adults

Crowne Plaza Dubai

5-star5 stars
Great for families

Good to know

  • Free cots/infant beds
  • Babysitting or childcare (surcharge)
  • Children's pool
  • Beach nearby
Sheikh Zayed Road, Po Box 23215, Dubai, United Arab Emirates

Luxury hotel with 7 restaurants, near Dubai International Financial Centre
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • Babysitting or childcare (surcharge)
    • Children's pool
    • Beach nearby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Notes

  • The Pub is great for a meal or a beer. Checkin was a bit ordinary, as we paid for the…Nov. 12, 2019
  • Staff were very helpful and friendly. The only problem we had was our room on the 16th…Jul. 21, 2019

Crowne Plaza Dubai

from A$91
  • Standard Room
  • Club Room
  • Deluxe Room, 1 King Bed, Smoking
  • Club Single Room, 1 King Bed, Accessible, Business Lounge Access
  • Family Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Club Room, Smoking
  • Club Room
  • Standard Room
  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Smoking
  • Club Room, 1 King Bed, Smoking
  • Family Room, 1 King Bed, Non Smoking
  • Club Room, 1 King Bed, Accessible, Business Lounge Access
  • Club Room (Crowne Plaza)
  • Standard Room
  • Deluxe Room, 1 King Bed, Non Smoking (Superior)
  • Deluxe Room, 1 King Bed, Smoking (Superior)
  • Club Room, 1 King Bed, Smoking (Executive)
  • Family Room, 1 King Bed, Non Smoking
  • Executive Suite, Accessible, Business Lounge Access (Club Lounge Access)
  • Suite, Accessible, Business Lounge Access (Crowne, Club Lounge Access)

What’s around Crowne Plaza Dubai

Landmarks

  • In Trade Center
  • Dubai Mall - 37 min walk
  • Burj Khalifa - 43 min walk
  • BurJuman Mall - 2.9 mi / 4.6 km
  • Dubai Creek - 4.5 mi / 7.3 km
  • City Centre Deira - 6.4 mi / 10.3 km
  • Gold Souk - 7.3 mi / 11.7 km
  • Ski Dubai - 9.4 mi / 15.1 km

Getting around

  • Dubai Intl. Airport (DXB) - 16 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 27 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 40 min drive
  • Emirates Towers Station - 8 min walk
  • Financial Centre Station - 16 min walk
  • World Trade Centre Station - 23 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 568 rooms
  • This hotel is arranged over 23 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

  • Local laws may restrict unmarried guests from sharing a room

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Free valet parking (limited)

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 7 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness facilities
  • Steam room
  • Sauna
Working away
  • Business centre
  • Number of meeting rooms - 15
  • Conference space
  • Conference space size (feet) - 3961
  • Conference space size (meters) - 368
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 3
  • Year Built – 1994
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • Arabic
  • English
  • Filipino
  • Hindi
  • Russian

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Crowne Fitness has 5 treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Al Dana - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

Al Fresco - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Sakura - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.

Chamas Churrascaria - This buffet restaurant specializes in Brazilian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Trader Vic's - This restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Crowne Plaza Dubai’s small print

Also known as

  • Crowne Plaza Dubai Hotel
  • Crowne Plaza Dubai
  • Dubai Crowne Plaza
  • Crowne Plaza Dubai Festival City Hotel Dubai
  • Crowne Plaza Dubai Hotel
  • Crowne Plaza Dubai Hotel
  • Crowne Plaza Dubai Dubai
  • Crowne Plaza Dubai Hotel Dubai

Policies

All guests must show a valid passport. This is the only form of identification that is accepted at this property.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 8:00 AM to 8:00 PM.
  • Guests under 16 years old are not allowed in the spa.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • A tax is imposed by the city: AED 20 per accommodation, per night
      A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

    Optional extras

    Rollaway beds are available for AED 150.0 per night

    Buffet breakfast is offered for an extra charge of AED 120 for adults and AED 60 for children (approximately)

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge

    Wired Internet access is available in guestrooms for AED 80 per day (rates may vary)

    Wired Internet access is available in public areas for AED 80 per day (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Crowne Plaza Dubai

    • Does Crowne Plaza Dubai offer free cancellation for a full refund?
      Yes, Crowne Plaza Dubai does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at Crowne Plaza Dubai?
      Yes, there's free self and valet parking. Parking spots may be limited.
    • Is there a pool at Crowne Plaza Dubai?
      Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
    • Are pets allowed at Crowne Plaza Dubai?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at Crowne Plaza Dubai?
      You can check in from 3 PM to midnight. Check-out time is noon.
    • Are there restaurants at or near Crowne Plaza Dubai?
      Yes, there are 7 onsite restaurants.
    • Is airport shuttle service offered by Crowne Plaza Dubai?
      Yes, an airport shuttle is available.
    • What is there to do near Crowne Plaza Dubai?
      Recommended spots to visit include Dubai Mall (1.9 mi) and Burj Khalifa (2.2 mi), along with BurJuman Mall (2.9 mi) and Dubai Creek (4.5 mi).

    Recent reviews

    Good 7.8 From 342 reviews

    Good 6.0
    The hotel was good but I thought the bed could have been soft
    James, ie1 night business trip
    Exceptional 10.0
    Service with a genuine smile
    Really comfortable and pleasant 3 night stay in a Club Room which is exceptional value, service exceptional and quality of food and drink for a lounge superior to most.
    Christopher, gb3 night trip
    Good 6.0
    Not a Pleasant stay
    Bed was too small. No multiple charging points. Furniture was outdated.
    Ritesh, in2 night business trip
    Exceptional 10.0
    Very nice hotel. Prefect location in the main area of town. Easy access to most attractions and malls. I would likely stay here again. Good value for money also considering it’s a 5-Star.
    AMMAR, us3 night family trip
    Exceptional 10.0
    Crown Plaza was the perfect choice
    It was great to choose Crown Plaza for our short visit to Dubai. Very Comfortable stay, no issues. Breakfast can be improved.
    arshad, us2 night family trip
    Exceptional 10.0
    I had a bad experience in another Hotel in Dubai amd moved to the Crowne Plaza - Excellent Hotel staff very pleasant, room comfortable, Hotel well situated would definitely return
    Shane, ie2 night trip
    Good 6.0
    Not Impressed
    It started of very bad when we were given a room that reaked of stale smoke. We had in two email specifically requested for a non smoking room. This, especially checking in at 1am in the morning was not acceptable. Furthermore the waiting time at the front desk for either check in or checknout is unacceptable. There is no on ground management hence patrons just walk in and walk straight to the desk ignoring the fact that there is a queue. The hotel to promote itself as a 5 star hotel is unacceptable as the interiors are very "tired" and overdue for a refurbishment.
    Nalentheren, us3 night trip
    Good 6.0
    Good
    Jones, ie3 night trip
    Exceptional 10.0
    Great service delivered by happy staff
    David, gb3 night business trip
    Good 6.0
    Average hotel, good location
    average hotel with weird rules( you have to pay advance to get the mini bar unlocked in your room, first time experienced that). property is quite old. location is good.
    Nitin, ca6 night business trip

    Crowne Plaza Dubai

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