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The Cumberland, London

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In the heart of London, The Cumberland offers a luxurious retreat near Hyde Park. Savor British cuisine at SOUND Cafe or unwind with coffee and WiFi in your room. With an airport shuttle, conference space, and helpful staff praised by previous guests.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Pet-friendly
  • Parking available
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • 17 meeting rooms
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Snack bar/deli
  • Laundry service

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift
  • Digital TV service
The current price is AU$434
includes taxes & fees
13 July - 14 July

Why we love this property

Taste of Britain
The restaurant serves authentic British cuisine for a true culinary adventure. A cafe and bar round out the dining options. Buffet breakfast starts each day.
Deco delights in the city
Marvel at the distinctive Art Deco architecture of this hotel in the heart of the city centre, where historic design meets urban energy.

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

9.4 out of 10
Exceptional
(23 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

8.8 out of 10
Excellent
(39 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Double Room

Classic Double Room | Room amenity

Classic Double Room

8.6 out of 10
Excellent
(69 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe King

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King

8.4 out of 10
Very good
(51 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin

Deluxe Twin

Deluxe Twin

8.4 out of 10
Very good
(17 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

8.8 out of 10
Excellent
(39 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Park View Room

Park View Room | Park view

Park View Room

9.6 out of 10
Exceptional
(8 reviews)
  • Park view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

9.6 out of 10
Exceptional
(8 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive King Room (With Executive Club Lounge Access)

Executive King Room (With Executive Club Lounge Access)

Executive King Room (With Executive Club Lounge Access)

9.2 out of 10
Wonderful
(12 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite (With Executive Club Lounge Access)

Studio Suite (With Executive Club Lounge Access)

Studio Suite (With Executive Club Lounge Access)

7.4 out of 10
Good
(8 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Star Suite (With Executive Club Lounge Access)

Star Suite (With Executive Club Lounge Access)

Star Suite (With Executive Club Lounge Access)

  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Classic Accessible Double

Classic Accessible Double

Classic Accessible Double

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Single Room

Premium bedding, in-room safe, desk, laptop workspace

Classic Single Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Classic Double Room

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Classic Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Classic Twin Room

  • Sleeps 2
  • Free Wi-Fi

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Property entrance
The Marble Arch Hotel, by Thistle
London City Centre
  • Parking available
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
8.4 out of 10, Very good, 2,125 reviews
The price is AU$433
includes taxes & fees
17 July - 18 July
The Marble Arch Hotel, by Thistle
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About the area

Map
The Cumberland, Great Cumberland Place, Marble Arch, London, England, W1H 7DL

What's nearby

  • Marble Arch - 1 min walk - 0.0 km
  • Hyde Park - 2 min walk - 0.2 km
  • Park Lane - 2 min walk - 0.2 km
  • Selfridges - 4 min walk - 0.4 km
  • Oxford Street - 12 min walk - 1.0 km

Getting around

  • Heathrow Airport (LHR) - 50 min drive
  • London (LCY-London City) - 59 min drive
  • London (LTN-Luton) - 69 min drive
  • London (STN-Stansted) - 91 min drive
  • Gatwick Airport (LGW) - 97 min drive
  • London (SEN-Southend) - 108 min drive
  • Marylebone Station - 15 min walk
  • London Paddington Station - 18 min walk
  • London (QQP-Paddington Train Station) - 19 min walk
  • Marble Arch Underground Station - 1 min walk
  • Bond Street Underground Station - 9 min walk
  • Bond Street (Elizabeth Line) Station - 9 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Blank Street Coffee - ‬1 min walk
  • ‪Zula Burger - ‬2 min walk
  • ‪Basta London - ‬3 min walk
  • ‪Pret a Manger - ‬1 min walk
  • ‪WatchHouse - ‬2 min walk

About this property

The Cumberland, London

  • The Cumberland, London offers a fantastic location, putting you a short five-minute walk from Hyde Park and Frameless Immersive Art Experience. Guests looking for a bite to eat can visit the 2 restaurants, and the bar/lounge is the perfect spot to grab a drink at the end of the day. This luxurious hotel is also within a short 10-minute walk of Marble Arch and Park Lane. The helpful staff and breakfast get great marks from fellow travellers. Public transportation is only a short walk: Marble Arch Underground Station is steps away and Bond Street Underground Station is 9 minutes.

At a glance

DONE

Hotel size

    • 900 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 2:00 AM
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
    • 24-hours off-site parking nearby (GBP 60 per day); booking required
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:30 AM–11:30 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Working away

  • 17 meeting rooms
  • Conference space (4306 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1929
  • Reception hall
  • Art Deco architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 100
  • Wheelchair-accessible path to lift
  • Accessible airport shuttle
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 90
  • Raised toilet seat
  • Raised toilet seat height (centimetres): 61
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 61
  • Well-lit path to entrance
  • Step-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • 40-inch LCD TV
  • Digital TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Restaurant dining guide

Special features

Dining

Gordon Ramsay Hell's Kitc – On-site restaurant.
Lirica – On-site restaurant. Open daily.
SOUND Bar – On-site cocktail bar. Open daily.

Awards and affiliations

Eco-certified property
This property participates in ECOsmart – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 25 per person
  • Airport shuttle service is offered for an extra charge of GBP 130 per vehicle (one-way. Maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 100 per pet (may vary based on length of stay)

Parking

  • Parking is available nearby and costs GBP 60 per day (1312 ft away; open 24 hours)
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.

Also known as

Cumberland Guoman
Cumberland Guoman Hotel
Cumberland Guoman Hotel London
Cumberland Guoman London
Cumberland Hotel Guoman
Guoman Cumberland
Guoman Cumberland Hotel
Guoman Hotel Cumberland
Hotel Guoman Cumberland
Cumberland Hotel London
Cumberland Hotel
Cumberland London
The Cumberland Hotel London
Great Cumberland Place Hotel London
Great Cumberland Place Hotel
Great Cumberland Place London
Hotel Great Cumberland Place London
London Great Cumberland Place Hotel
Hotel Great Cumberland Place
The Cumberland a Guoman Hotel
The Cumberland
Great Cumberland Place London

Frequently asked questions

Does The Cumberland, London offer free cancellation for a full refund?

Yes, The Cumberland, London does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Cumberland, London?

Yes, dogs are welcome. There's a charge of GBP 100 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is an airport shuttle service offered by The Cumberland, London?

Yes, an airport shuttle is available. The charge is GBP 130 per vehicle one-way.

What are the check-in and check-out times at The Cumberland, London?

Check-in start time: 3 PM; check-in end time: 2:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

What is there to do at The Cumberland, London and nearby?

Recommended spots to visit include Frameless Immersive Art Experience (2-min walk) and Hyde Park (4-min walk), along with Piccadilly Circus (1.3 mi) and Buckingham Palace (1.3 mi).

Are there restaurants at or near The Cumberland, London?

Yes, there are 2 on-site restaurants.

What's the area around The Cumberland, London like?

The Cumberland, London is in London City Centre, a short 1-minute walk from Marble Arch Underground Station and 4 minutes' walk from Hyde Park. Travellers say that the local area is good for shopping and very central.

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Reviews

The Cumberland, London Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Amenities

9.0

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, varied, and plentiful with many options. (87 reviews)
  • The hotel is extremely handy for airport travel with buses stopping about a 3-minute walk away. (4 reviews)
  • The hotel offered a very good gym with modern equipment and a full weight rack. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Breakfast
Bed
Food
Ambience
Elevator
Inner tubing
Coffee

Reviews

Verified

10/10 Exceptional

Great place to stay in central location
Victoria, 1-night trip
Verified

10/10 Exceptional

Lovely hotel and great staff and facilities.
Tanya, 1-night trip
Verified

8/10 Very good

A great hotel with very attentive and friendly staff, in a great location.
Scott, 1-night trip
Verified

8/10 Very good

Good location, loved the decor, room comfortable, easy check in and out.
Geoffrey, 2-night trip
Verified

10/10 Exceptional

Fab hotel in a great location
kevin, 1-night trip
Verified

10/10 Exceptional

excellent stay great staff clean rooms
YELIZ, 3-night trip
Verified

8/10 Very good

Convenient location, decent price for London
Graham, 1-night trip
Verified

8/10 Very good

Excellent location. Staff were great. Rooms ok, quite small, but comfortable. All nice and clean. Very much enjoyed our stay.
David, 2-night trip
Verified

10/10 Exceptional

excellent rooms great reception luxury hotel
VEYSEL YAZICI, 3-night trip
Verified

10/10 Exceptional

One night stay with family. The location was perfect for a short stay in London for shopping and theatre visit.
Helen, 1-night trip
Verified

10/10 Exceptional

Tons of food and restaurants in/around the hotel. Enjoying walkable routes to sight-see and the beautiful Hyde Park across the street to go on morning jogs/walks. Outstanding spread for breakfast between the hours of 6-11am allowing you to take your time to head down to begin your day.
Matthew, 5-night trip
Verified

10/10 Exceptional

Great location, hotel facilities and staff second to none.
Scot, 3-night trip
Verified

10/10 Exceptional

This hotel is amazing highly recommended amazing food, great location, fantastic service, we will be going back to stay again
Rebbecca, 1-night trip
Verified

10/10 Exceptional

Properly was clean and the staff was great. There was some confusion on how electrical switches worked. We did not participate in breakfast or really amenities, but love the location and the property.
Ian, 2-night trip
Verified

8/10 Very good

Great location. Friendly helpful staff.
Yaiza, 2-night trip
Verified

8/10 Very good

This is a huge hotel in a good central location, ideal for easy access to the west end/Soho etc. Staff all very helpful. Lots to choose from at breakfast. Our room was very clean but quite small. The bed was comfortable and the air conditioning worked very well.
Kerr, 1-night trip
Verified

10/10 Exceptional

Good size rooms for London. Great location and nice bar
Hiren, 1-night trip
Verified

10/10 Exceptional

Great location , brilliant staff, fabulous amenities and super clean room!
Susan, 1-night trip
Verified

10/10 Exceptional

Good location Friendly staff Nice room
Jacqueline, 1-night trip
Verified

10/10 Exceptional

Very enjoyable stay and great location. Thank you 😊
Sophie, 1-night trip
Verified

6/10 Good

Room and hotel were clean, main areas of the hotel were impressive. However, the room was really small, and the bed and pillows were really uncomfortable. I hardly slept at all.
Chris, 1-night trip
Verified

10/10 Exceptional

My favourite hotel in London. I have now stayed here multiple times. Excellent customer service, rooms are clean, comfortable and have all the accessories needed for a wonderful stay. Bathrooms are spacious, clean and always tonnes of hot water.
Micaela, 1-night trip
Verified

8/10 Very good

Great location for exploring London, both by public transport and by foot. Clean, comfortable room, very comfortable bed, quiet and peaceful. You can control the temperature yourself. The breakfast was average. Very loud and busy room, though the staff is very pleasent. They need to improve the bread options. The phone network was very poor throughout the hotel, except in the lobby and the basement lounge.
Milena, 3-night trip
Verified

10/10 Exceptional

Impeccable location Great VIP lounge Highly recommend and will be going back
Will, 2-night trip
Verified

10/10 Exceptional

Very convenient location. Clean room . Friendly staff .
Maria, 1-night trip