The Cumberland, London

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The Cumberland, London offers a fantastic location, putting you a short five-minute walk from Hyde Park and Frameless Immersive Art Experience. Guests looking for a bite to eat can visit the 2 restaurants, and the bar/lounge is the perfect spot to grab a drink at the end of the day. This luxurious hotel is also within a short 10-minute walk of Oxford Street and Marble Arch. The helpful staff and breakfast get great marks from fellow travellers. Public transportation is only a short walk: Marble Arch Underground Station is steps away and Bond Street Underground Station is 8 minutes.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking available
  • Free Wi-Fi
  • Bar

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • 17 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift
  • Digital TV service
The current price is AU$411
includes taxes & fees
27 Sept - 28 Sept

Why we love this property

Taste of Britain
The restaurant serves authentic British cuisine for a true culinary adventure. A cafe and bar round out the dining options. Buffet breakfast starts each day.
Deco delights in the city
Marvel at the distinctive Art Deco architecture of this hotel in the heart of the city centre, where historic design meets urban energy.

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Classic Single Room

A hotel room with a bed, desk, chair, lamps, and a framed picture on the wall.

Classic Single Room

9.2 out of 10
Wonderful
(25 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Twin Room

A hotel room with two beds, a desk, a chair, a lamp, a phone, and a window with curtains.

Classic Twin Room

8.6 out of 10
Excellent
(44 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room

A hotel room with a large bed, a desk with a chair, a wooden door, and a television mounted on the wall.

Classic Double Room

8.6 out of 10
Excellent
(80 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe King

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Deluxe King

8.6 out of 10
Excellent
(54 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

A hotel room with a large bed, a desk, a chair, a television, and a door leading to another room.

Deluxe Twin

8.2 out of 10
Very good
(20 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

A hotel room with two beds, a desk, a chair, a desk lamp, and a window with curtains.

Family Room

8.8 out of 10
Excellent
(41 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Park View Room

A hotel room with a bed, a nightstand, a lamp, a window with curtains, and two red chairs.

Park View Room

9.6 out of 10
Exceptional
(9 reviews)
  • Park view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

A hotel room with two beds, a desk with a computer, a chair, a guitar, and a small table with a plant.

Executive Twin Room

9.4 out of 10
Exceptional
(11 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive King Room (With Executive Club Lounge Access)

A hotel room with a large bed, a desk, a chair, a wardrobe, and a picture on the wall.

Executive King Room (With Executive Club Lounge Access)

9.4 out of 10
Exceptional
(16 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite (With Executive Club Lounge Access)

A hotel room with a bed, a sofa, a round table, a nightstand, and a lamp.

Studio Suite (With Executive Club Lounge Access)

7.4 out of 10
Good
(8 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Star Suite (With Executive Club Lounge Access)

A hotel room with a desk, chair, sofa, and a bed with a headboard.

Star Suite (With Executive Club Lounge Access)

  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Accessible Double

A hotel room with a large bed, two bedside tables, a nightstand, a framed picture on the wall, and a door leading to another room.

Classic Accessible Double

8.6 out of 10
Excellent
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

A hotel room with a large bed, a nightstand with a lamp, and a window with curtains.

Deluxe Double Room

8.6 out of 10
Excellent
(7 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room

A hotel room with a bed, desk, chair, lamps, and a framed picture on the wall.

Classic Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room

A hotel room with a large bed, a desk with a chair, a TV, and a wooden door.

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

A hotel room with two beds, a desk, a chair, a television, and a wardrobe.

Classic Twin Room

  • Sleeps 2
  • 2 Single Beds

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Property entrance
The Marble Arch Hotel, by Thistle
London City Centre
  • Parking available
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
8.4 out of 10, Very good, 2,218 reviews
The price is AU$402
includes taxes & fees
4 Oct - 5 Oct
The Marble Arch Hotel, by Thistle
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About the area

Map
The Cumberland, Great Cumberland Place, Marble Arch, London, England, W1H 7DL

What's nearby

  • Marble Arch - 1 min walk - 0.0 km
  • Oxford Street - 1 min walk - 0.1 km
  • Hyde Park - 2 min walk - 0.2 km
  • Park Lane - 2 min walk - 0.2 km
  • Selfridges - 4 min walk - 0.4 km

Getting around

  • Heathrow Airport (LHR) - 50 min drive
  • London (LCY-London City) - 59 min drive
  • London (LTN-Luton) - 69 min drive
  • Gatwick Airport (LGW) - 97 min drive
  • Marylebone Station - 15 min walk
  • London Paddington Station - 18 min walk
  • London (QQP-Paddington Train Station) - 19 min walk
  • Marble Arch Underground Station - 1 min walk
  • Bond Street Underground Station - 8 min walk
  • Bond Street (Elizabeth Line) Station - 9 min walk

Restaurants

  • ‪Basta London - ‬3 min walk
  • ‪Blank Street Coffee - ‬1 min walk
  • ‪Zula Burger - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Pret a Manger - ‬1 min walk

About this property

The Cumberland, London

  • The Cumberland, London offers a fantastic location, putting you a short five-minute walk from Hyde Park and Frameless Immersive Art Experience. Guests looking for a bite to eat can visit the 2 restaurants, and the bar/lounge is the perfect spot to grab a drink at the end of the day. This luxurious hotel is also within a short 10-minute walk of Oxford Street and Marble Arch. The helpful staff and breakfast get great marks from fellow travellers. Public transportation is only a short walk: Marble Arch Underground Station is steps away and Bond Street Underground Station is 8 minutes.

At a glance

Hotel size

    • 900 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 2:00 AM
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
    • 24-hours off-site parking nearby (GBP 60 per day); booking required

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:30 AM–11:30 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Working away

  • 17 meeting rooms
  • Conference space (4306 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1929
  • Reception hall
  • Art Deco architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 110
  • Thin carpet in room

Room amenities

Be entertained

  • 40-inch LCD TV
  • Digital TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Restaurant dining guide

Special features

Dining

Gordon Ramsay Hell's Kitc – On-site restaurant. Open daily.
Lirica – On-site restaurant. Open daily.
SOUND Bar – On-site cocktail bar. Open daily.

Awards and affiliations

Eco-certified property
This property is certified by this third-party sustainability certification scheme: ECOsmart. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 26 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 100 per pet (may vary based on length of stay)

Parking

  • Parking is available nearby and costs GBP 60 per day (1312 ft away; open 24 hours)
  • Parking height restrictions apply

Policies

Extra-person charges may apply and vary depending on property policy.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.

Also known as

Cumberland Guoman
Cumberland Guoman Hotel
Cumberland Guoman Hotel London
Cumberland Guoman London
Cumberland Hotel Guoman
Guoman Cumberland
Guoman Cumberland Hotel
Guoman Hotel Cumberland
Hotel Guoman Cumberland
Cumberland Hotel London
Cumberland Hotel
Cumberland London
The Cumberland Hotel London
Great Cumberland Place Hotel London
Great Cumberland Place Hotel
Great Cumberland Place London
Hotel Great Cumberland Place London
London Great Cumberland Place Hotel
Hotel Great Cumberland Place
The Cumberland a Guoman Hotel
The Cumberland
Great Cumberland Place London

Frequently asked questions

Does The Cumberland, London offer free cancellation for a full refund?

Yes, The Cumberland, London does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Cumberland, London?

Yes, dogs are welcome. There's a charge of GBP 100 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.

What are the check-in and check-out times at The Cumberland, London?

Check-in start time: 3 PM; check-in end time: 2:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

What is there to do at The Cumberland, London and nearby?

Recommended spots to visit include Frameless Immersive Art Experience (2-min walk) and Hyde Park (4-min walk), along with Piccadilly Circus (1.3 mi) and Buckingham Palace (1.3 mi).

Are there restaurants at or near The Cumberland, London?

Yes, there are 2 on-site restaurants.

What's the area around The Cumberland, London like?

The Cumberland, London is in London City Centre, a short 1-minute walk from Marble Arch Underground Station and 4 minutes' walk from Hyde Park. Travellers say that the local area is good for shopping and very central.

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Reviews

The Cumberland, London Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Amenities

9.0

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was described as very complete, good, excellent, amazing, and outstanding with a wide range of choices. (114 reviews)
  • The on-site dining options, especially breakfast, were perfect and the Hells Kitchen restaurant was fantastic for a special evening or celebration. (57 reviews)
  • The air conditioning was effective, quiet, and a welcome relief during hot periods. (9 reviews)
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Popular mentions

Room
Service staff
Location
Breakfast
Bed
Food
Ambience
Elevator
Amenities
Inner tubing

Reviews

Verified review

10/10 Exceptional

Superb room facilities, super comfy bed, decent iron (vital when attending an awards ceremony), lovely hotel and staff
Verified review

6/10 Good

Very loud lobby and breakfast area, almost to the point you cant speak to each other or staff. Good rooms and location.
Verified review

10/10 Exceptional

Great hotel, great location
Verified review

10/10 Exceptional

Location, location, location
Verified review

10/10 Exceptional

Amazing hotel very good location
Verified review

8/10 Very good

The hotel is in a great location and overall had an excellent stay.
Verified review

8/10 Very good

Very helpful staff and perfekt location. Breakfast ok but a bit noisy
Verified review

10/10 Exceptional

Excellent location. Clean room, very pleasant and helpful staff. Only negative is the weak shower pressure
Verified review

10/10 Exceptional

Great place to stay in central location
Verified review

10/10 Exceptional

Lovely hotel and great staff and facilities.
Verified review

10/10 Exceptional

Great location right by Marble Arch and Hyde Park. The hop-on hop-off bus stop roght across the street. Really nice shampoo and conditioner in the room i recommend the Spanish reataurant!
Verified review

10/10 Exceptional

Lovely stay at the Cumberland. Perfect location for us . The Hotel is spotlessly clean, the staff so very helpful and friendly. I loved the decor. Our room was so modern , we were upgraded to a deluxe room as it was our Anniversary and it was superb. The bed was huge and so so comfortable. We would definitely stay there again. Great value for money.
Verified review

8/10 Very good

A great hotel with very attentive and friendly staff, in a great location.
Verified review

8/10 Very good

Good location, loved the decor, room comfortable, easy check in and out.
Verified review

6/10 Good

Pretty good overall. Nice beds. Very clean. Not too noisy. Breakfast not so good, but acceptable.
Verified review

10/10 Exceptional

Fab hotel in a great location
Verified review

10/10 Exceptional

Great location Great helpful friendly staff
Verified review

10/10 Exceptional

excellent stay great staff clean rooms
Verified review

10/10 Exceptional

Incredible hotel from the very well thought through musical decor to the fantastic staff and restaurants. Would highly recommend and we will be back
Verified review

10/10 Exceptional

Stayed to celebrate a special birthday and had a lovely time. A warm welcome from both the concierge and reception staff. Our room was very clean and the welcome message, card and prosecco were a lovely touch to help celebrate our special occasion. The breakfast was outstanding with an exceptional choice available, definitely something for every taste, and the omelettes were amazing! The VIP lounge was perfect for a drink prior to going out for the evening. The location was good with the tube station just around the corner. Will definitely consider staying here again.
Verified review

10/10 Exceptional

A lovely stay in a perfectly located classic. We were really impressed by all of the staff, they were always professional, friendly and eager to help. The only negative is the bed which is too small for a deluxe category room.
Verified review

10/10 Exceptional

The whole experience was fantastic. The lovely young lady at breakfast who has worked tger for around 10 years & has Down Syndrome was so polite & helpful. It was good to see the positiveatiy of equality & Diversity with the staff.
Verified review

8/10 Very good

Good stay. Staff super pleasant and helpful. Great location
Verified review

10/10 Exceptional

Great location and really nice hotel. Would recommend.
Verified review

8/10 Very good

The hotel and room were great, the only downside was that we turned up at the hotel at 17:40 (Check in from 15:00), only to be told our room wasn't ready. They did give us a