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The Cumberland, London

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Reviews

8.8 out of 10
Excellent
In the heart of London, The Cumberland offers a luxurious retreat near Hyde Park. Savor British cuisine at SOUND Cafe or unwind with coffee and WiFi in your room. With an airport shuttle, conference space, and helpful staff praised by previous guests.
VIP Access
$199 nightly
The total price is $239
Jun 14 - Jun 15
Total with taxes and fees

Popular amenities

  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
  • Air conditioning

Why we love this property

Taste of Britain
The restaurant serves authentic British cuisine for a true culinary adventure. A cafe and bar round out the dining options. Buffet breakfast starts each day.
Deco delights in the city
Marvel at the distinctive Art Deco architecture of this hotel in the heart of the city center, where historic design meets urban energy.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Classic Single Room

Classic Single Room | Premium bedding, in-room safe, desk, laptop workspace

Classic Single Room

9.4 out of 10
Exceptional
(22 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, in-room safe, desk, laptop workspace

Classic Twin Room

8.8 out of 10
Excellent
(37 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Double Room

Classic Double Room | Room amenity

Classic Double Room

8.6 out of 10
Excellent
(69 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe King

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King

8.4 out of 10
Very good
(51 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin

Deluxe Twin | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin

8.4 out of 10
Very good
(17 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room

Family Room | Premium bedding, in-room safe, desk, laptop workspace

Family Room

8.6 out of 10
Excellent
(38 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Park View Room

Park View Room | Park view

Park View Room

9.6 out of 10
Exceptional
(8 reviews)
  • Park view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Twin Room

Executive Twin Room | Premium bedding, in-room safe, desk, laptop workspace

Executive Twin Room

9.6 out of 10
Exceptional
(8 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive King Room (With Executive VIP Lounge Access)

Executive King Room (With Executive VIP Lounge Access) | Premium bedding, in-room safe, desk, laptop workspace

Executive King Room (With Executive VIP Lounge Access)

9.4 out of 10
Exceptional
(11 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite (With Executive VIP Lounge Access)

Studio Suite (With Executive VIP Lounge Access) | Premium bedding, in-room safe, desk, laptop workspace

Studio Suite (With Executive VIP Lounge Access)

7.4 out of 10
Good
(8 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Star Suite (With Executive VIP Lounge Access)

Star Suite (With Executive VIP Lounge Access) | Premium bedding, in-room safe, desk, laptop workspace

Star Suite (With Executive VIP Lounge Access)

  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Classic Accessible Double

Classic Accessible Double | Premium bedding, in-room safe, desk, laptop workspace

Classic Accessible Double

9.4 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Similar properties

Property entrance
The Marble Arch Hotel, by Thistle
London City Centre
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
8.4 out of 10, Very Good, 2,091 reviews
$197 nightly
The price is $236
Jun 21 - Jun 22
Total with taxes and fees
The Marble Arch Hotel, by Thistle
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About the neighborhood

Map
The Cumberland, Great Cumberland Place, Marble Arch, London, England, W1H 7DL

What's nearby

  • Marble Arch - 1 min walk - 0.0 km
  • Hyde Park - 2 min walk - 0.2 km
  • Park Lane - 2 min walk - 0.2 km
  • Selfridges - 4 min walk - 0.4 km
  • Oxford Street - 12 min walk - 1.0 km

Getting around

  • Heathrow Airport (LHR) - 50 min drive
  • London City Airport (LCY) - 59 min drive
  • Luton Airport (LTN) - 69 min drive
  • Stansted Airport (STN) - 91 min drive
  • Gatwick Airport (LGW) - 97 min drive
  • London (SEN-Southend) - 108 min drive
  • Marylebone Station - 15 min walk
  • London Paddington Station - 18 min walk
  • London (QQP-Paddington Train Station) - 19 min walk
  • Marble Arch Underground Station - 1 min walk
  • Bond Street Underground Station - 9 min walk
  • Bond Street (Elizabeth Line) Station - 9 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Zula Burger - ‬2 min walk
  • ‪Blank Street Coffee - ‬1 min walk
  • ‪Basta London - ‬3 min walk
  • ‪Pret a Manger - ‬1 min walk
  • ‪WatchHouse - ‬2 min walk

About this property

The Cumberland, London

  • The Cumberland, London offers a fantastic location, putting you just a 5-minute walk from Hyde Park and Frameless Immersive Art Experience. Guests looking for a bite to eat can check out the 2 restaurants, and the bar/lounge is the perfect spot to grab a drink at the end of the day. This luxurious hotel is also within just a 10-minute walk of Marble Arch and Park Lane. The helpful staff and breakfast get great marks from fellow travelers. Public transportation is just a short walk: Marble Arch Underground Station is steps away and Bond Street Underground Station is 9 minutes.

At a glance

DONE

Hotel size

    • 900 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 2:00 AM
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
    • 24-hour offsite parking nearby (GBP 60 per day); reservations required
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:30 AM–11:30 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Working away

  • 17 meeting rooms
  • Conference space (4306 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1929
  • Reception hall
  • Art Deco architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible path to elevator
  • Accessible airport shuttle
  • Handrails in stairways
  • Stairway handrail height (inches): 35
  • Raised toilet seat
  • Raised toilet seat height (inches): 24
  • Grab bar near toilet
  • Toilet grab bar height (inches): 24
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • 40-inch LCD TV
  • Digital TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Restaurant dining guide

Special features

Dining

Gordon Ramsay Hell's Kitc - Onsite restaurant.
Lirica - Onsite restaurant. Open daily.
SOUND Bar - Onsite cocktail bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in ECOsmart, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 25 per person
  • Airport shuttle service is offered for an extra charge of GBP 130 per vehicle (one-way, maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 100 per pet (may vary based on length of stay)

Parking

  • Parking is available nearby and costs GBP 60 per day (1312 ft away; open 24 hours)
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Cashless transactions are available.

Also known as

Cumberland Guoman

Cumberland Guoman Hotel

Cumberland Guoman Hotel London

Cumberland Guoman London

Cumberland Hotel Guoman

Guoman Cumberland

Guoman Cumberland Hotel

Guoman Hotel Cumberland

Hotel Guoman Cumberland

Cumberland Hotel London

Cumberland Hotel

Cumberland London

The Cumberland Hotel London

Great Cumberland Place Hotel London

Great Cumberland Place Hotel

Great Cumberland Place London

Hotel Great Cumberland Place London

London Great Cumberland Place Hotel

Hotel Great Cumberland Place

The Cumberland a Guoman Hotel

The Cumberland

Great Cumberland Place London

Frequently asked questions

Does The Cumberland, London offer free cancellation for a full refund?

Yes, The Cumberland, London does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Cumberland, London?

Yes, dogs are welcome. There's a charge of GBP 100 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is airport shuttle service offered by The Cumberland, London?

Yes, an airport shuttle is available. The charge is GBP 130 per vehicle one-way.

What are the check-in and check-out times at The Cumberland, London?

Check-in start time: 3 PM; Check-in end time: 2:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at The Cumberland, London and nearby?

Recommended spots to visit include Frameless Immersive Art Experience (2-min walk) and Hyde Park (4-min walk), along with Piccadilly Circus (1.3 mi) and Buckingham Palace (1.3 mi).

Are there restaurants at or near The Cumberland, London?

Yes, there are 2 onsite restaurants.

What's the area around The Cumberland, London like?

The Cumberland, London is in London City Centre, a short 1-minute walk from Marble Arch Underground Station and 4 minutes' walk from Hyde Park. Travelers say the local area is good for shopping and very central.

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Reviews

The Cumberland, London Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Amenities

9.0

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as good, varied, and delicious with many options. (85 reviews)
  • The hotel offered a very good gym with modern equipment and a full weight rack. (3 reviews)
  • The hotel is extremely handy for airport travel with buses stopping about a 3-minute walk away. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Breakfast
Bed
Food
Ambience
Elevator
Coffee
Amenities

Reviews

Verified

10/10 Exceptional

Fab hotel in a great location
kevin, 1-night trip
Verified

10/10 Exceptional

excellent stay great staff clean rooms
YELIZ, 3-night trip
Verified

10/10 Exceptional

excellent rooms great reception luxury hotel
VEYSEL YAZICI, 3-night trip
Verified

10/10 Exceptional

One night stay with family. The location was perfect for a short stay in London for shopping and theatre visit.
Helen, 1-night trip
Verified

10/10 Exceptional

Great location, hotel facilities and staff second to none.
Scot, 3-night trip
Verified

10/10 Exceptional

This hotel is amazing highly recommended amazing food, great location, fantastic service, we will be going back to stay again
Rebbecca, 1-night trip
Verified

8/10 Very good

This is a huge hotel in a good central location, ideal for easy access to the west end/Soho etc. Staff all very helpful. Lots to choose from at breakfast. Our room was very clean but quite small. The bed was comfortable and the air conditioning worked very well.
Kerr, 1-night trip
Verified

8/10 Very good

Great location. Friendly helpful staff.
Yaiza, 2-night trip
Verified

10/10 Exceptional

Good size rooms for London. Great location and nice bar
Hiren, 1-night trip
Verified

6/10 Good

Room and hotel were clean, main areas of the hotel were impressive. However, the room was really small, and the bed and pillows were really uncomfortable. I hardly slept at all.
Chris, 1-night trip
Verified

10/10 Exceptional

Good location Friendly staff Nice room
Jacqueline, 1-night trip
Verified

10/10 Exceptional

Very enjoyable stay and great location. Thank you 😊
Sophie, 1-night trip
Verified

10/10 Exceptional

My favourite hotel in London. I have now stayed here multiple times. Excellent customer service, rooms are clean, comfortable and have all the accessories needed for a wonderful stay. Bathrooms are spacious, clean and always tonnes of hot water.
Micaela, 1-night trip
Verified

10/10 Exceptional

Very convenient location. Clean room . Friendly staff .
Maria, 1-night trip
Verified

10/10 Exceptional

Great location. Very helpful and friendly chap on reception. Comfy bed. Have stayed before and will book again. Lovely vibe and good value
Diane, 1-night trip
Verified

10/10 Exceptional

Amazing. Perfect location
JOANNE, 1-night trip
Verified

10/10 Exceptional

Impeccable location Great VIP lounge Highly recommend and will be going back
Will, 2-night trip
Verified

10/10 Exceptional

Great hotel. Easy location. Staff were all so polite and friendly. Great breakfast.
James, 1-night trip
Verified

10/10 Exceptional

Staff were very courteous, the rooms were spacious and the breakfast was excellent. Location-wise, it’s great for shopping and the West End
Alan, 1-night trip
Verified

10/10 Exceptional

Beautiful room, spacious, clean. The hotel is my favourite place in London. The facilities are excellent. The location is perfect.
Micaela, 1-night trip
Verified

10/10 Exceptional

Really enjoyed staying at the hotel. Location is fantastic, staff were all friendly and helpful and the rooms were lovely. One little thing and it may just be me but the mattresses were a little firm. Would definitely stay here again.
Kirsty, 3-night trip
Verified

10/10 Exceptional

Breakfast was good quality and limitless, 2 great starts for busy days in London. All staff were very friendly and helpful. The room was clean and tidy, a few more drawers for stuff would have been good.
John, 2-night trip
Verified

10/10 Exceptional

Clean Great location.
alexa, 1-night trip
Verified

10/10 Exceptional

Great location, lovely clean comfortable room and great staff
Orhan, 4-night trip
Verified

8/10 Very good

Check in was smooth, room was quite small to what we’ve usually had and there were hairs in the bathroom. Room was street side on the 8th floor and the noise at night was mental. Other than that, hotel stay was fine. Bed is comfy and perfect easy location for us and what we wanted to do. Hell’s Kitchen also a bonus
Chelsea, 1-night trip