Near Michigan Avenue, Best Western River North Hotel offers a warm welcome with a rooftop terrace and on-site restaurant. Unwind with a workout at the gym or take a refreshing dip in the indoor pool. With perks like an electric car charging station and 24-hour business center, you'll feel right at home.
Chicago O'Hare International Airport (ORD) - 43 min drive
Chicago, IL (PWK-Chicago Executive) - 50 min drive
Millennium Station - 17 min walk
Chicago Union Station - 26 min walk
Chicago Van Buren Street Station - 27 min walk
Grand Station (Red Line) - 4 min walk
Merchandise Mart Station - 6 min walk
Clark-Lake Station - 9 min walk
Restaurants
Portillo's - 3 min walk
McDonald's - 2 min walk
Zarella Pizzeria & Taverna - 2 min walk
Beatrix - 2 min walk
Sushi-San - 2 min walk
About this property
Best Western River North Hotel
Best Western River North Hotel features a rooftop terrace and puts you within a 10-minute walk of Michigan Avenue and Merchandise Mart. Guests can take a dip in the indoor pool or grab a bite to eat at Pizzeria Ora, which serves breakfast, lunch and dinner. Other features include a fitness centre and a bar/lounge. Fellow travellers love the helpful staff and overall value. Public transportation is only a short walk: Grand Station (Red Line) is 4 minutes and Merchandise Mart Station is 6 minutes.
At a glance
DONE
Hotel size
150 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-out available
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
On-site self-parking (USD 52 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Limited on-site parking (max 1 space per unit)
Electric vehicle charging point on site
Height restrictions apply for on-site parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
What to do
Beach nearby
Bike rentals nearby
Golfing nearby
Hiking/biking trails nearby
Segway hire/tours nearby
Services
24-hour front desk
Multilingual staff
Facilities
Rooftop terrace
Fitness centre
An indoor pool
Accessibility
Braille/raised signage
Lift
Lift door width (centimetres): 89
Wheelchair-accessible parking
2 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Room amenities
Be entertained
50-inch flat-screen TV
Premium cable channels
Streaming services
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Pillow-top mattress
Bed sheets provided
Freshen up
Private bathroom
Soap and shampoo
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free local calls
Desk chair
More
Housekeeping on request
In-room safe
Special features
Dining
Pizzeria Ora – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 15 to 50 per person
Parking
Self-parking costs USD 52 per day with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 6:30 AM to 10:00 PM
Policies
Only registered guests are allowed in the guestrooms.
On-site parties or group events are strictly prohibited.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Hotel River North
Best Western River North
River North Best Western
Best Western Chicago
Chicago Best Western
Best Western River North Hotel Chicago
Best Western River North Hotel
Best Western River North Chicago
Best River Hotel Chicago
Best Western River North Hotel Hotel
Best Western River North Hotel Chicago
Best Western River North Hotel Hotel Chicago
Frequently asked questions
Is there a pool at Best Western River North Hotel?
Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 10:00 PM.
Are pets allowed at Best Western River North Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western River North Hotel?
Yes. Self-parking costs USD 52 per day. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Best Western River North Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.
Is there an on-site casino at Best Western River North Hotel?
No, this hotel doesn't have a casino, but Bally's Casino Chicago (6-min walk) is nearby.
What is there to do at Best Western River North Hotel and nearby?
Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course. Additional recreation nearby includes segway hire. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre.
Are there restaurants at or near Best Western River North Hotel?
Yes, there's an on-site restaurant, Pizzeria Ora.
What's the area around Best Western River North Hotel like?
Best Western River North Hotel is a short 4-minute walk from Grand Station (Red Line) and 8 minutes' walk from Michigan Avenue. Travellers say that the area is walkable and good for shopping.
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Reviews
Best Western River North Hotel Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
7.4
Amenities
8.4
Staff & service
7.2
Property conditions & facilities
Popular mentions
Room
Service staff
Location
Parking
Elevator
Restaurant
Bed
Lobby
View
Building
Reviews
Verified
10/10 Exceptional
6 Apr 2026
Very friendly and helpful staff. Good facilities and very good location
Sarah
Sarah, 1-night trip
Verified
8/10 Very good
29 Mar 2026
Clean room and good location
Tiffany
Tiffany, 2-night trip
Verified
10/10 Exceptional
24 Mar 2026
Great hotel overall. Staff was very friendly. Hotel is perfectly placed around everything you need or want to see. Great for family weekend
Robert
Robert, 1-night trip
Verified
10/10 Exceptional
1 Apr 2026
yes Breakfast was great . Bar Good
Robert
Robert, 2-night trip
Verified
6/10 Good
9 Apr 2026
This hotel is in a great location, however the building is pretty run down. The area where the pool is is in pretty bad shape.
The rooms are clean. Staff was friendly. I would stay again due to the location and affordability.
Teresa
Teresa, 1-night trip
Verified
10/10 Exceptional
23 Jan 2026
Kind staff, simple rooms but clean. Will stay again.
Lauren
Lauren, 3-night trip
Verified
8/10 Very good
10 Jan 2026
It was a clean, comfortable place to stay while here for work, and the location was great! Close to fantastic restaurants, downtown & everything you need.
Sharon
Sharon, 2-night trip
Verified
10/10 Exceptional
16 Jan 2026
Clean rooms, comfortable bed and quiet! Also super convenient location. Staff was so friendly and helpful
Vanessa
Vanessa, 1-night trip
Verified
10/10 Exceptional
2 Feb 2026
Great location. Friendly staff. Good security.
Colin
Colin, 2-night trip
Verified
10/10 Exceptional
3 Jan 2026
The room was good and the staff was great
Amarrion
Amarrion, 1-night trip
Verified
10/10 Exceptional
20 Jan 2026
Jordan at the check in desk was Amazing!!! So friendly and great guest service!!!
Kevin Scott
Kevin Scott, 1-night trip
Verified
10/10 Exceptional
17 Dec 2025
Clean,easy check-in.
Elizabeth
Elizabeth, 1-night trip
Verified
8/10 Very good
18 Jan 2026
The rooms were clean and the staff was very friendly. Didnt really enjoy the pool as many children were there unsupervised. Room service was amazing.
Leigh
Leigh, 2-night trip
Verified
10/10 Exceptional
11 Jan 2026
It was a good space
Bronzell
Bronzell, 1-night trip
Verified
10/10 Exceptional
10 Nov 2025
Staff was very friendly
david
david, 1-night trip
Verified
10/10 Exceptional
11 Jan 2026
room is good
Patrick
Patrick, 2-night trip
Verified
10/10 Exceptional
13 Dec 2025
Very comfortable and everything is close
Luis
Luis, 1-night trip
Verified
10/10 Exceptional
27 Oct 2025
Great place located beautifully & had everything one needs. Definitely recommend
Lautaro
Lautaro, 3-night trip
Verified
10/10 Exceptional
16 Sept 2025
Great location
Janet
Janet, 3-night trip
Verified
10/10 Exceptional
2 Nov 2025
Nice and clean room! Nice pool area.
Tasha
Tasha, 1-night trip
Verified
10/10 Exceptional
19 Sept 2025
Staff was friendly and helpful.
Mark
Mark, 1-night trip
Verified
10/10 Exceptional
19 Oct 2025
Breakfast was yummy and served quickly.
Staff was courteous.
Cynthia
Cynthia, 4-night trip
Verified
10/10 Exceptional
20 July 2025
nice hotel and nice staff and close to everything
zobeida
zobeida, 2-night trip
Verified
10/10 Exceptional
8 Jan 2026
Yes staff was excellent, room was great and comfortable,clean, nicely But there was an old blood stain on the comforter.
What made it an excellent stay was the timely food order from Ora pizza clean fresh smell nicely folded towels. Jordan was very understanding of my concern when checking out. I will stay again
Shawnee
Shawnee, 2-night trip
Verified
10/10 Exceptional
3 Dec 2025
The guy at the desk was very helpful. Showed me and my husband how to get around downtown! Roos was clean. Will be booking here everytime we visit chicago. Great location as well. Close to magnificent mile !