Hyatt Place Waikiki Beach

Our room was very comfortable and very clean and spacious for the 4 of us. The housekeeping team kept our room clean throughout our stay. Breakfast was good however after 8 mornings, not enough variety. The main issue with breakfast was due to the seating being outdoors, any morning it rained it was over crowded and most times we had to take breakfast back to our room which was often cold by the time we got there. It only didn't rain 1 morning we were there. The elevators are not enough for the number of people staying at the hotel as during busy periods we had to wait a long time.

Great service from hotel staff. Good location. Hotel rooms and common area facilities (lobby, breakfast area, pool) are all very dated - needs a refurbishment to keep up with Waikiki competition.

Great comfortable family hotel. I could easily recommend.

I stayed 7 nights at Hyatt Place having stayed there at least twice previously. My flight arrived very early and I was unable to check in. I was told I could go and change in the toilet and they would look after my bag but that was it until my room was ready. I got a text at 11.45am that my room was ready. After waiting in a long queue to complete the check in I was able to go to my room. Once in the room I was very disappointed having asked for a quiet room in my booking it was extremely noisy with traffic noise, may as well be camping down on the pavement. I asked if there was another room and told there might be. I went back to room and re packed and went back to reception and after awhile given another room. This one was on the top floor and much better could not hear the street noise much. Apart from this start the rest of the stay was good however I would not stay on the city side again the lifts were very slow. The staff were very nice. I was able to get a good coffee each day as part of the resort fee paid but on some occasions the charge was over $5 while for the same coffee on other days it was under $5, I found this very odd. Was able to get a towel for the beach which was a good inclusion. On the second night of my stay the AC did not work and had to get a technician to come out and it was rectified successfully by installing new batteries in the wall system.

Location excellent. 5 min walk to the beach, 1 mins walk to Kuhio St for buses. Very clean comfortable rooms. Our room had partial view of waikiki beach between the buildings. Buffet breakfast was substantial and held by the pool. We had a safe large enough to hold a full backpack which was great. The bathroom was quite big. Would have preferred a larger room but still happy with what we had. Only disappointment was we were given $5 credit to use daily as part of the resort fee but this barely paid for a small bottle of water. It was cheaper to buy water off the premises. Pool area is very small.

Was disappointed to find out on arrival that the listed parking options were no longer current. Only option available was Valet parking at $39 USD. May I suggest this is updated on the Hotels.com website as this knowledge would have altered our transport plans. The location was great, housekeeping staff went above and beyond to ensure we were looked after.

Staff very friendly and helpful. When I booked, I did not pay for breakfast and did find out that it was now included so that was a huge bonus. The A/C was not working properly in my room as it did not get cooler enough. I asked and immediately I had a maintenance man come to fix. Still not cool enough for me. It is close to the buses and restaurants. My room faced towards the beach. It is noisy on the street side with the traffic as it is the main thorough fare for the trolley line buses

Family or friends or a couple this hotel suits everyone l loved my stay there ......thank you Jannete Davos

Wonderful Location, clean rooms, friendly staff. We loved staying here. Bonus was great wifi throughout the hotel