Cairns Central Shopping Centre - 11 min walk - 0.9 km
Getting around
Cairns, QLD (CNS-Cairns Intl.) - 14 min drive
Cairns Station - 18 min walk
Freshwater Station - 18 min drive
Redlynch Station - 20 min drive
Restaurants
Hilton Executive Lounge - 1 min walk
Dundee's Restaurant on the Waterfront - 2 min walk
Horizon Club - 5 min walk
Blu Marlin Bistro - 3 min walk
Silverswift - 3 min walk
About this property
Hilton Cairns
When you stay at Hilton Cairns, you'll be in a great location, within a short 10-minute walk of Cairns Esplanade and Cairns Marlin Marina. Guests can indulge in deep-tissue massages at the spa, and Signature Restaurant serves dinner. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar and a 24-hour health club. The helpful staff and breakfast get great marks from fellow travellers.
Languages
Chinese (Mandarin), English, Filipino, French, Italian, Japanese, Korean, Spanish
At a glance
Hotel size
263 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The property charges 2.00 per cent for credit card payments
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) in rooms*
Parking
Secured covered on-site self-parking (AUD 25.00 per day)
Secured covered on-site valet parking (AUD 30.00 per day)
Wheelchair-accessible parking on site
On-site parking is limited
Electric vehicle charging point on site
On-site parking includes off-street options
Other information
Designated smoking areas
No stag or hen parties
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
Restaurant
Bar/lounge
Poolside bar
Room service (late night)
Snack bar/deli
Travelling with children
Children's menu
What to do
Bike rentals nearby
Golfing nearby
Hiking/biking trails nearby
Kayaking nearby
Scuba-diving nearby
Scooter/moped hire nearby
Skydiving nearby
Working away
7 meeting rooms
Computer station
Conference centre (33594 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bike hire
Pool loungers
Facilities
1 building/tower
Built in 1987
Safe-deposit box at front desk
Garden
Terrace
24-hour health club
An outdoor pool
Full-service spa
Massage/treatment rooms
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Lift door width (centimetres): 110
Wheelchair-accessible path of travel
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Front entrance ramp
Wheelchairs available on site
Grab bar near toilet
Toilet grab bar height (centimetres): 75
Lever door handles
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
55-inch Smart TV
Premium digital channels
Films for purchase
Home comfort
Air conditioning
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Balcony
Individually furnished
Freshen up
Private bathroom
Shower/bath combination
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Wireless Internet access (surcharge) (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Phone
Desk chair
Food and drink
Fridge
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Mobile key entry
Special features
Spa
Banyan Spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages and Thai massages.
Dining
Signature Restaurant – Overlooking the garden, this restaurant only serves dinner. Guests can enjoy drinks at the bar.
Pool Bar – This bar serves brunch, lunch and light fare. A children's menu is available. Open daily.
Grab and Go – On-site coffee shop. Guests can enjoy drinks at the bar. Open daily.
Gin Social – This cocktail bar overlooks the garden. Happy hour is offered. Open daily.
Fees & policies
Optional extras
WiFi is available in guest rooms for AUD 14.95 per 24-hour period (rates may vary)
Buffet breakfast is offered for an extra charge of approximately AUD 40 for adults and AUD 20 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 2.00 per cent
Children & extra beds
Rollaway beds are available for AUD 100 per night
Parking
Covered self-parking costs AUD 25.00 per day
Covered valet parking costs AUD 30.00 per day
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
Parties and events are allowed on site.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Cairns Hilton
Hilton Cairns
Hilton Hotel Cairns
Cairns Hilton International
Hilton Cairns Hotel Cairns
Hilton International Cairns
Hilton Cairns Hotel
Hilton Cairns Hotel
Hilton Cairns Cairns
Hilton Cairns Hotel Cairns
Frequently asked questions
Does Hilton Cairns offer free cancellation for a full refund?
Yes, Hilton Cairns does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Cairns?
Yes, there's an outdoor pool.
Are pets allowed at Hilton Cairns?
Sorry, pets aren't allowed.
Is parking offered on site at Hilton Cairns?
Yes. Self-parking costs AUD 25.00 per day. Valet parking costs AUD 30.00 per day. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Hilton Cairns?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Hilton Cairns?
No, this hotel doesn't have a casino, but Reef Hotel Casino (4-min walk) and Cazalys Cairns (5-min drive) are both nearby.
What is there to do at Hilton Cairns and nearby?
Have fun with activities such as cycling, boat tours and hiking, and practise your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hilton Cairns also has a 24-hour health club and spa services, as well as a garden.
Are there restaurants at or near Hilton Cairns?
Yes, Signature Restaurant offers garden views.
Does Hilton Cairns have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hilton Cairns like?
Hilton Cairns is located on the waterfront in Cairns Central Business District, a short 3-minute walk from Cairns Esplanade and 6 minutes' walk from Cairns Marlin Marina. Travellers love the hotel's prime location.
Hilton Cairns Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Good
14 Nov 2024
Parvis
Parvis, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 Nov 2024
Very helpful front desk staff
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
6 Nov 2024
Great spot on the water. Visited to do some scuba diving on the GBR. All the boats are a short walk from the pier. Plenty of shops and restaurants in the area. Very quiet and staff were pleasant.
My only negative is no ice machine
danielle
danielle, 3-night trip
Verified Hotels.com guest review
6/10 Good
29 Oct 2024
Kimberly
Kimberly, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2024
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2024
Verified traveller
2-night business trip
Verified Hotels.com guest review
8/10 Very good
24 Oct 2024
John
John, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
23 Oct 2024
Front desk staff was outstanding!
Timothy
Timothy, 5-night trip
Verified Hotels.com guest review
4/10 Fair
9 Oct 2024
It shouldn’t be a Hilton, the hotel is outdated and needs renovation. Has the best location and views in Cairns and I believe they can charge more for a proper Hilton. The staff are nice however and would go above and beyond to help.
Dr Emad
Dr Emad, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Oct 2024
YU
YU, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Oct 2024
Rachel
Rachel, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Sept 2024
Great staff that went the extra miles.
Perfect location where everything was nearby
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
23 Sept 2024
AKIHIRO
AKIHIRO, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Sept 2024
Excellent ,clean safe modern room first class
Anthony
Anthony, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Sept 2024
Brilliant service from the moment my spouse and i walked into the hotel to checkin. Breakfast was amazing with exceptional service. Hotel room was comfortable and very clean. Overall fantastic stay.
Lloyd
Lloyd, 1-night trip
Verified Hotels.com guest review
8/10 Very good
21 Sept 2024
Centrally located hotel
Great location, comfy hotel, sadly reception services are bad
Arlan
Arlan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Sept 2024
Ichiya
Ichiya, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Sept 2024
Francis
Francis, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Sept 2024
Stayed 4nights.
The A/C unit in the room stopped working, and it made excessive noise on the day it got repaired.
Anyway, everything was sorted out on the second day promptly.
Although I experienced the issue with the A/C unit, I’ll 100% stay Hilton Cairns again if I visit Cairns for any reasons.
The managers and staff at Hilton went the extra miles to ensure my comfort while I was there.
Truly amazed how they did and what they did.
Stayed over 50 nights at many different hotels this year, but only Cairns Hilton is the place I want to stay again. (One of the hotels I never visit again is ‘Hilton Surfers Paradise’)
Thank you.
Verified traveller
4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 Sept 2024
Great hotel
Verified traveller
4-night trip
Verified Hotels.com guest review
8/10 Very good
5 Sept 2024
nathan
nathan, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Sept 2024
Myrinne
Myrinne, 1-night trip
Verified Hotels.com guest review
4/10 Fair
2 Sept 2024
Terrible Experience
Rooms seem very small. Had to enter the hokey pool area(no bar, no anything) from the third floor stairway. Went to have a drink mid afternoon and there were jackhammers so loud it was horrid. No doormen in front of hotel to assist w bags etc….the whole program there seems run down and the service is terrible. we were set to return there but i immediately changed to the Shangri La.
Peter
Peter, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Aug 2024
sudarsono
sudarsono, 1-night trip
Verified Hotels.com guest review
8/10 Very good
21 Aug 2024
We were only there for a few hours before an early flight. We had a wonderful dinner at the Marina which was close by before going to sleep early