Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Honolulu, Hawaii, United States of America
1 room, 2 adults

Sheraton Princess Kaiulani

3.5-star3.5 stars
120 Kaiulani Ave, Honolulu, HI, 96815, United States of America

Adventure hotel with outdoor pool, connected to a shopping center, near Waikiki Beach
  • Free WiFi in lobby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Anyone travelling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Some travellers may be exempt from quarantine with proof of a negative COVID-19 test taken within 72 hours of departure. Find out more

  • Property was in a great location close to the beach and restaurants. Mar. 11, 2020
  • Princess Kaiulani is in a very central location. Trolley Bus stops, ABC stores nearby. Of…Mar. 7, 2020

Sheraton Princess Kaiulani

from A$260
  • Room, 2 Double Beds, Non Smoking (Kaiulani Wing)
  • Room, 2 Double Beds, Non Smoking, Pool View (Princess)
  • Room, 1 King Bed, Non Smoking, Pool View (Princess)
  • Room, 2 Double Beds, Non Smoking, Partial Ocean View
  • Room, 2 Double Beds, Non Smoking (Skyline View)
  • Room, 1 King Bed, Non Smoking, View (Skyline View)
  • Room, 2 Double Beds, Non Smoking, Ocean View (Princess)
  • Room, 1 King Bed, Non Smoking, Ocean View (Princess)
  • Premier Room, 2 Double Beds, Non Smoking, Ocean View
  • Premier Room, 1 King Bed, Non Smoking, Ocean View
  • Room, 2 Double Beds, City View, Tower
  • Room, 1 King Bed, City View, Tower
  • Room, 1 King Bed, Partial Ocean View, Tower
  • Room, 2 Double Beds, Ocean View, Tower
  • Room, 1 King Bed, Ocean View, Tower
  • Larger Guest room, 1 King, Ocean view, Ainahau Tower

What’s around Sheraton Princess Kaiulani

Landmarks

  • In Waikiki
  • Waikiki Beach - 2 min walk
  • International Market Place - 3 min walk
  • Royal Hawaiian Center - 6 min walk
  • Honolulu Zoo - 12 min walk
  • Hawaii Convention Center - 23 min walk
  • Ala Moana Center - 35 min walk
  • Ala Moana Beach Park - 38 min walk

Getting around

  • Daniel K. Inouye Intl. Airport (HNL) - 18 min drive
  • Kapolei, HI (JRF-Kalaeloa) - 37 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 1,000 rooms
  • This hotel is arranged over 29 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • Anyone travelling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Some travellers may be exempt from quarantine with proof of a negative COVID-19 test taken within 72 hours of departure.
Front desk staff will greet guests on arrival. Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Beginning October 15, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking * on site

  • Electric vehicle charging point

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
Working away
  • 24-hour business centre
  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (feet) - 14451
  • Conference space size (meters) - 1343
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 3
  • Year Built – 1955
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • Chinese
  • English
  • Italian
  • Japanese
  • Korean

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Fridge
  • Microwave (on request)
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Pikake Terrace - This poolside restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Splash Bar and Bento - This poolside bar specializes in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

Te Moana Nui Show - This theme restaurant serves dinner only. Open select days.

Recreation

On Site

  • Fitness facilities

Nearby

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby

Sheraton Princess Kaiulani’s small print

Also known as

  • Sheraton Princess Kaiulani Hotel Honolulu
  • Sheraton Princess Kaiulani Hotel Honolulu
  • Princess Kaiulani Hotel
  • Sheraton Honolulu
  • Sheraton Hotel Princess Kaiulani
  • Sheraton Princess Kaiulani Hawaii/Honolulu
  • Sheraton Princess Kaiulani Hotel
  • Sheraton Princess Kaiulani Honolulu
  • Sheraton Princess Kaiulani Hotel Honolulu
  • Sheraton Princess Kaiulani Hotel
  • Sheraton Princess Kaiulani Honolulu
  • Sheraton Princess Kaiulani
  • Sheraton Hotel Princess Kaiulani
  • Sheraton Princess Kaiulani Hawaii/Honolulu
  • Princess Kaiulani Hotel
  • Sheraton Honolulu
  • Sheraton Princess Kaiulani Hotel

Policies

State tax ID - W54801500-01

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 8:00 AM to 7:00 PM.
  • Guests can rest easy knowing there's a smoke detector on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

    Contactless check-out is available.

    The property affirms that it follows sanitization practices of COVID-19 Health & Safety Standards (Hawai'i - USA) and Commitment to Clean (Marriott) guidelines.

    The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    This property accepts credit cards, debit cards, and cash.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • Resort fee: USD 37.93 per accommodation, per night

    Resort fee inclusions:

    • Beach loungers
    • Beach towels
    • Nearby fitness center access
    • Internet access (may be limited)
    • Newspaper
    • Phone calls (may be limited)
    • In-room safe
    • In-room coffee
    • Additional inclusions

    Optional extras

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Self parking costs USD 35.00 per day

    Microwaves are available for USD 10 per day

    Safes in guestrooms can be used for USD 50 per stay

    Buffet breakfast is offered for an extra charge of USD 31.00 for adults and USD 31.00 for children (approximately)

    Airport shuttle service is offered for an extra charge of USD 16.00 per person (one-way)

    WiFi is available in guestrooms for USD 14.95 per day (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Sheraton Princess Kaiulani

    • Does Sheraton Princess Kaiulani offer free cancellation for a full refund?
      Yes, Sheraton Princess Kaiulani does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is Sheraton Princess Kaiulani currently open?
      This property is closed from March 24 2020 to September 8 2020 (dates subject to change).
    • What are the cleanliness and hygiene measures currently in place at Sheraton Princess Kaiulani?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Sheraton Princess Kaiulani?
      Yes. Self parking costs USD 35.00 per day. Electric vehicle charging is available.
    • Is there a pool at Sheraton Princess Kaiulani?
      Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 7:00 PM.
    • Are pets allowed at Sheraton Princess Kaiulani?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at Sheraton Princess Kaiulani?
      You can check in from 3 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
    • Are there restaurants at or near Sheraton Princess Kaiulani?
      Yes, there are 2 onsite restaurants, featuring alfresco dining, Italian cuisine, and pool views. Nearby restaurants include Musubi Cafe Iyasume (3-min walk), Waikiki Park Heights (4-min walk), and Me's Bar-B-Que (4-min walk).
    • Is airport shuttle service offered by Sheraton Princess Kaiulani?
      Yes, an airport shuttle is available. The charge is USD 16.00 per person one-way.

    Recent reviews

    Good 7.8 From 1,233 reviews

    Very good 8.0
    Location was fantastic! Pool area and staff great, however pool closes too early for a hot tropical island!
    Crystal, au10 night family trip
    Very good 8.0
    Toilet got blocked a couple of times during our stay & we had to call on the plunger to clear it. The hotel and amenities are a bit run down but staff are always lovely and welcoming. It's our second time here so they're doing something right.
    Beth, au12 night family trip
    Exceptional 10.0
    Love the Sheraton close to the beach, free beach chairs on request. Wonderful pool and in the heart of Waikiki. Staff were wonderful as well thank you 😊. I will be back Again next year.
    Danielle, au6 night trip
    Very good 8.0
    Great pool area and bar. Staff friendly; top location. Rooms are outdated and in need of upgrade.
    au4 night family trip
    Very good 8.0
    We stayed at Sheraton PK for 7 nights, staff were lovely!!
    Laura, au11 night family trip
    Very good 8.0
    Good location close to the beach, without the price tag of beach front. Staff helped us sort an Expedia issue. Super friendly and helpful we landed early and even got a room straight away
    au1 night trip with friends
    Good 6.0
    Great location, great balcony space. In the future I'll book with breakfast because it was difficult to find a place to eat breakkie in the morning with kids.
    au7 night family trip
    Very good 8.0
    We flew in very early and were offered a courtesy room to shower and change. The hotel rooms were clean but showing wear and tear.
    au1 night family trip
    Poor 2.0
    Nothing horrible place to stay, staff are rude. Rooms do not get properly maintained and the pool is like a pond. Not to mention come happy hour no alcohol is placed into the cocktails
    au8 night family trip
    Exceptional 10.0
    Central to everything and a great vibe. Great pool
    au2 night romance trip

    Sheraton Princess Kaiulani