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APA Hotel & Resort Yokohama Bay Tower

3.0 star property
Riverfront hotel with spa, near Yokohama Cosmo World

Photo gallery for APA Hotel & Resort Yokohama Bay Tower

Indoor pool
Superior Twin Room, Non Smoking [The Highest Floor] | City view
Sundeck
Front of property - evening/night
View from room
Experience the vibrant Yokohama atmosphere at APA Hotel & Resort Yokohama Bay Tower. Located near Cupnoodles Museum and Landmark Tower, this hotel offers a relaxing indoor public bath, a rejuvenating massage or spa treatment, and shopping at designer stores on site. Enjoy meals from 3 restaurants serving breakfast to dinner with Japanese cuisine options.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • Parking available
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness centre
  • Self parking
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Corner/local shop

Feel at home (6)

  • Children stay free
  • Fridge
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The current price is AU$122
2 June - 3 June

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Upper Floor,Single,Non Smoking, Minato Mirai View

Down duvets, desk, blackout curtains, free WiFi

Upper Floor,Single,Non Smoking, Minato Mirai View

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Hairdryer
  • Harbour view
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Upper Floor,Standard Twin,Non Smoking, Bay Bridge Side

Down duvets, desk, blackout curtains, free WiFi

Upper Floor,Standard Twin,Non Smoking, Bay Bridge Side

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Hairdryer
  • Bay view
  • 14 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Double Room, Smoking (Room View assigned on arrival)

Down duvets, desk, blackout curtains, free WiFi

Double Room, Smoking (Room View assigned on arrival)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Hairdryer
  • City view
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Smoking (No Room View)

Down duvets, desk, blackout curtains, free WiFi

Double Room, Smoking (No Room View)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Hairdryer
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Upper Floor,Standard Twin,Non Smoking, Minato Mirai View

Down duvets, desk, blackout curtains, free WiFi

Upper Floor,Standard Twin,Non Smoking, Minato Mirai View

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Hairdryer
  • Harbour view
  • 14 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Double Room, Non Smoking (Room View assigned on arrival)

Down duvets, desk, blackout curtains, free WiFi

Double Room, Non Smoking (Room View assigned on arrival)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Hairdryer
  • City view
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking (No Room View)

Down duvets, desk, blackout curtains, free WiFi

Double Room, Non Smoking (No Room View)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Hairdryer
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Non Smoking (No Room View)

Down duvets, desk, blackout curtains, free WiFi

Single Room, Non Smoking (No Room View)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Hairdryer
  • 11 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Non Smoking (Room View assigned on arrival)

Down duvets, desk, blackout curtains, free WiFi

Single Room, Non Smoking (Room View assigned on arrival)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Hairdryer
  • City view
  • 11 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Smoking (Room View assigned on arrival)

Down duvets, desk, blackout curtains, free WiFi

Single Room, Smoking (Room View assigned on arrival)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Hairdryer
  • City view
  • 11 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Smoking (No Room View)

Down duvets, desk, blackout curtains, free WiFi

Single Room, Smoking (No Room View)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Hairdryer
  • 11 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Upper Floor,Double,Non Smoking, Bay Bridge Side

Down duvets, desk, blackout curtains, free WiFi

Upper Floor,Double,Non Smoking, Bay Bridge Side

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Hairdryer
  • Bay view
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Upper Floor,Double,Non Smoking, Minato Mirai View

Down duvets, desk, blackout curtains, free WiFi

Upper Floor,Double,Non Smoking, Minato Mirai View

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Hairdryer
  • Harbour view
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Upper Floor,Single,Non Smoking, Bay Bridge View

Down duvets, desk, blackout curtains, free WiFi

Upper Floor,Single,Non Smoking, Bay Bridge View

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Hairdryer
  • Bay view
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Casual Twin Room, Smoking (No Room View)

Down duvets, desk, blackout curtains, free WiFi

Casual Twin Room, Smoking (No Room View)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Hairdryer
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Casual Twin Room, Non Smoking (No Room View)

Down duvets, desk, blackout curtains, free WiFi

Casual Twin Room, Non Smoking (No Room View)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Hairdryer
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Universal Twin Room, Smoking

Down duvets, desk, blackout curtains, free WiFi

Universal Twin Room, Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Hairdryer
  • City view
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Universal Twin Room, Non Smoking

Television

Universal Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Hairdryer
  • City view
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room, Non Smoking (No Room View)

Down duvets, desk, blackout curtains, free WiFi

Triple Room, Non Smoking (No Room View)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Hairdryer
  • 15 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Twin Room, Smoking (Room View assigned on arrival)

Down duvets, desk, blackout curtains, free WiFi

Standard Twin Room, Smoking (Room View assigned on arrival)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Hairdryer
  • City view
  • 14 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Twin Room, Non Smoking (Room View assigned on arrival)

Down duvets, desk, blackout curtains, free WiFi

Standard Twin Room, Non Smoking (Room View assigned on arrival)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Hairdryer
  • City view
  • 14 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Twin Room, Smoking (No Room View)

Down duvets, desk, blackout curtains, free WiFi

Standard Twin Room, Smoking (No Room View)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Hairdryer
  • 14 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Twin Room, Non Smoking (No Room View)

Down duvets, desk, blackout curtains, free WiFi

Standard Twin Room, Non Smoking (No Room View)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Hairdryer
  • 14 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Triple, Non Smoking, Minato Mirai View

Down duvets, desk, blackout curtains, free WiFi

Triple, Non Smoking, Minato Mirai View

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Hairdryer
  • Harbour view
  • 15 sq m
  • Sleeps 3
  • 3 Single Beds

Similar properties

View from property

APA Hotel Yokohama Kannai

  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
7.8 out of 10, Good, 1,002 reviews
The price is AU$122
1 June - 2 June
APA Hotel Yokohama Kannai
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About the area

Map
5-25-3 Kaigandori, Naka, Yokohama, Kanagawa, 231-0002

What's nearby

  • Cupnoodles Museum - 5 min walk - 0.4 km
  • Yokohama Cosmo World - 5 min walk - 0.4 km
  • Landmark Tower - 7 min walk - 0.7 km
  • Pacifico Yokohama - 11 min walk - 1.0 km
  • Yokohama Stadium - 14 min walk - 1.2 km

Getting around

  • Tokyo (HND-Haneda) - 31 min drive
  • Tokyo (NRT-Narita Intl.) - 87 min drive
  • Sakuragicho Station - 10 min walk
  • Kannai Station - 10 min walk
  • Hinodecho Station - 18 min walk
  • Bashamichi Station - 5 min walk
  • Nihon-odori Station - 11 min walk
  • Minatomirai Station - 16 min walk

Restaurants

  • ‪聘珍茶寮 ワールドポーターズ店 - ‬6 min walk
  • ‪Leonard's - ‬5 min walk
  • ‪水信フルーツパーラー - ‬5 min walk
  • ‪サンマルクカフェ 横浜ワールドポーターズ店 - ‬4 min walk
  • ‪Anchor ground 馬車道店 - ‬1 min walk

About this property

APA Hotel & Resort Yokohama Bay Tower

APA Hotel & Resort Yokohama Bay Tower puts you in a great location, within a 15-minute walk of Yokohama Cosmo World and Red Brick Warehouse. Guests can be pampered with massages at the spa, and LA Veranda, one of 3 restaurants, serves breakfast, lunch and dinner. Other highlights include a bar/lounge, a fitness centre and a terrace. Fellow travellers like the location for the sightseeing and because it's only a short walk to public transportation: Bashamichi Station is 5 minutes and Nihon-odori Station is 11 minutes.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 2311 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 5:00 AM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (JPY 2500 per night)
    • On-site parking is limited
    • Height restrictions apply for on-site parking
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–1:00 PM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Shopping

Working away

  • Conference space (7104 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • Designer shops on-site
  • Full-service spa
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers

Sleep well

  • Down duvet
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. Public bath/onsen services include an indoor public bath.

Dining

LA Veranda – This restaurant serves breakfast, lunch and dinner.
REVO BREWING – This brewpub serves lunch and dinner. Open daily.
Haishop cafe – This café serves lunch, dinner and light fare. Open daily.
Wazen – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
KITCHEN MANE – Overlooking the ocean, this restaurant serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2750 to 3300 for adults and JPY 1650 to 1980 for children
  • Early check-in can be arranged for an extra charge (subject to availability)

Parking

  • Self-parking costs JPY 2500 per night
  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Mobile payment options include: PayPay, Merpay and R Pay.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Property Registration Number 横浜市中生指令第5034号

Also known as

APA HOTEL RESORT<YOKOHAMA BAY TOWER>
APA HOTEL&RESORT<YOKOHAMA BAY TOWER> Hotel Yokohama
APA HOTEL&RESORT<YOKOHAMA BAY TOWER> Hotel
APA HOTEL&RESORT<YOKOHAMA BAY TOWER> Yokohama
APA HOTEL&RESORT〈YOKOHAMA BAY TOWER〉 Yokohama
APA HOTEL&RESORT〈YOKOHAMA BAY TOWER〉 Hotel Yokohama
APA HOTEL&RESORT〈YOKOHAMA BAY TOWER〉 Hotel
Hotel APA HOTEL&RESORT〈YOKOHAMA BAY TOWER〉 Yokohama
Yokohama APA HOTEL&RESORT〈YOKOHAMA BAY TOWER〉 Hotel
Hotel APA HOTEL&RESORT〈YOKOHAMA BAY TOWER〉
APA HOTEL RESORT〈YOKOHAMA BAY TOWER〉
Apa Resort〈yokohama Bay Tower〉
Apa ＆ Yokohama Tower Yokohama
APA HOTEL RESORT〈YOKOHAMA BAY TOWER〉
APA HOTEL RESORT (YOKOHAMA BAY TOWER)
APA Hotel ＆ Resort Yokohama Bay Tower Hotel
APA Hotel ＆ Resort Yokohama Bay Tower Yokohama
APA Hotel ＆ Resort Yokohama Bay Tower Hotel Yokohama

Frequently asked questions

Does APA Hotel & Resort Yokohama Bay Tower offer free cancellation for a full refund?

Yes, APA Hotel & Resort Yokohama Bay Tower does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at APA Hotel & Resort Yokohama Bay Tower?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at APA Hotel & Resort Yokohama Bay Tower?

Yes. Self-parking costs JPY 2500 per night. Parking spaces may be limited.

What are the check-in and check-out times at APA Hotel & Resort Yokohama Bay Tower?

Check-in start time: 3:00 PM; check-in end time: 5:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Express check-out and contactless check-out are available.

What is there to do at APA Hotel & Resort Yokohama Bay Tower and nearby?

APA Hotel & Resort Yokohama Bay Tower has a spa and a fitness centre.

Are there restaurants at or near APA Hotel & Resort Yokohama Bay Tower?

Yes, there are 3 on-site restaurants, featuring Japanese cuisine and ocean views.

What's the area around APA Hotel & Resort Yokohama Bay Tower like?

APA Hotel & Resort Yokohama Bay Tower is located by the river in Minatomirai, a short 5-minute walk from Bashamichi Station and 7 minutes' walk from Yokohama Cosmo World. Travellers say that the area is walkable and good for families.

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APA Hotel & Resort Yokohama Bay Tower Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
View
Amenities
Spa
Restaurant
Attraction
Bed
Bathroom

What guests liked

  • The spa facilities were highly praised for being great, amazing, fantastic, and a must-try experience. (27 reviews)
  • The property offers a wide range of dining options with many restaurants and shops within walking distance. (9 reviews)
  • Breakfast was consistently described as great, excellent, perfect, fantastic, and very tasty with a wide variety of food options. (13 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great stay!

Great price and location! Provided great service
7-night trip

8/10 Very good

Great onsen

Great location. Excellent customer service. Great onsen
John, 2-night trip

10/10 Exceptional

Enjoyed my stay

Convenient location, clean room, I like this hotel. There’s family mart at the 4th floor
SHEILLA, 3-night trip

10/10 Exceptional

Best business hotel ever

Cleanness and convenience!
Yasushi, 2-night trip

10/10 Exceptional

One of the nicest APA I ever stayed at

The genyo spa bath is amazing. The building is newish and elevator is fast.
Michael, 5-night trip

8/10 Very good

Would stay again!

Beautiful building, several restaurants, lots of amenities (pool, spa, etc), convenience store, easy checkin and out, wonderful area. Very small room and bathroom, huge tv, comfortable beds.
Brian, 1-night trip

8/10 Very good

If only staying one night. Check in is 4 and check out is 10.
Robert, 1-night trip

8/10 Very good

A very new and clean hotel with good onsen facilities. Hotel service is good. Breakfast is good.
SZE KIT REMAN, 2-night trip

8/10 Very good

Nice view over the bay, proximity to subway station, many dining options nearby
Kwok Chit Barry, 3-night trip

8/10 Very good

Staff was very friendly, accommodations were great, room is tiny with no closet space. Very clean.
Louiza, 2-night trip

8/10 Very good

It was a good experience. Front desk staff is very efficient. This is a very convenience location. Close to restaurants, train stations and shopping malls.
Daniel, 4-night trip

8/10 Very good

View is good

Everything is ok only one that is the room too tiny.
Patrick, 3-night trip

10/10 Exceptional

Great hotel experience

Nice clean room. The onsen is top notch.
KAMURAI, 1-night trip

10/10 Exceptional

Excellent Yokohama hotel and location

This is a wonderful hotel. Rooms are small but very efficient and modern amd worked great for 2 of us. Bathroom is well appointed. Water is hot fast. This place is quiet. Buffet breakfast is so tasty but a little expensive. The lobby is beautiful. You feel like you are on park avenue. Checkin was excellent. 2 family markets inside on the 4th floor. We loved it here and highly recommend it. 5 stars!!!
Lisa, 3-night trip

8/10 Very good

Room very small and bathroom even smaller.
1-night trip

10/10 Exceptional

Great view and location

Aside from the check-in process, place is pretty good. Two Family Mart stores, large public baths, massage pods, and great view. Need more staff at check-in since the system is not intuitive.
Mayu, 1-night trip

10/10 Exceptional

Excellent

Very nice hotel, very convenient location for all sightseeing in Yokohama! Room is very clean. The breakfast buffet offers variety of food, drinks, very tasty. I really enjoyed my two-night stay and the breakfast! Staff are super friendly and tired their best to help guest despite of language barrier. They helped me to made airport bus reservation which back to HND, I greatly appreciated! I definitely will come back! Strongly recommend this hotel!
1-night trip

6/10 Good

Only if you’re traveling solo

It’s a budget hotel with very small rooms. Not conducive for plus sized people. Checkin was horrendous as they wouldn’t distribute rooms until 3pm check-in. It took over a hour to checkin as there must have been 50 people in line.
3-night trip

2/10 Poor

Awful and crowded

Waiting more than an hour for check in The room was small and bedding not cleansed. Poor attitude the front desk manager
JONGJIUN, 1-night trip

8/10 Very good

Nice area. Walking distance to Minatomirai and even to a China Town.(About 20 minutes walk) The room was the same as other locations.
Kyoko, 2-night trip

10/10 Exceptional

Great value, good location, room has WiFi and LAN outlet, decent sento (public bath) and basic gym. Onsite Family Mart combini for cheapo food options. Maybe bring your own coffee and teabags. Mini fridge for your beverage needs - buy at the Family Mart.
James, 2-night trip

6/10 Good

Ok for a pre cruise trip, but otherwise?

The good is the excellent public onsen which can get a bit crowded-through the TV gives you an indication of how busy. Check in is overly beauracratic and by kiosk which seemed to baffle most. Room was TINY and no where to store bags other than under the bed. Room was overly hot as they changed to heating from cooling. Set to 16 degrees but was at least 25+ degrees. Friendly staff at check in but other than that absent.
Alistair, 2-night trip

8/10 Very good

A bit disappointed

I specifically asked in advance for a r me quiet room away from the maintenance and housekeeping areas... As I have echoing sounds in my ears due to Meniere's Disease. Yet they still put me right next to those areas. Therefore, I wasn't able to sleep well before check out time. Plus the neighboring rooms were super noisy in the early morning before 8 am because of kids and adults talking very loudly disturbing my sleep 😴. Even the housekeeping staff were very noisy too. Talking super loud when cleaning in the adjacent rooms while I am sleeping still up to 10 am. Please if you plan to clean other rooms to be quiet! There are still other people sleeping in, in the morning! Also, why can't APA hotels provide some incentives for guests staying at their hotel on their bday? Other countries do it, why can't Japan do so too?!?
Dorothy, 1-night trip

8/10 Very good

paul, 1-night trip

10/10 Exceptional

1-night trip