Guests
All properties in Yokohama, Kanagawa Prefecture, Japan

Hotel New Grand

Bayfront hotel with 4 restaurants, near Yamashita Park

  • Free WiFi
From
A$209

Image gallery

  • Courtyard
  • Courtyard
  • Living Room
  • [Late Check-in at 8PM] Tower High Floor, Premier Twin Room, Non Smoking - City View
  • Courtyard
Courtyard. Image 1 of 124.
1 / 124Courtyard
10 Yamashita-cho Naka-ku, Yokohama, 231 8520, Kanagawa-ken, Japan
9.2.Superb.
  • Friendly staff, clean roomy accommodation, near many attra6 and amenities.

    Feb. 11, 2020

  • This hotel is really nice. Great view from our room and very spacious for Japanese…

    Oct. 15, 2019

See all 735 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays72 hours
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Safe
Convenient
Transport options
Shopping
  • Free WiFi
  • Parking available
  • Bathtub
  • Air Conditioning

Property highlights

Main amenities

  • 240 guestrooms
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Self parking
  • Business center
  • Terrace

What’s around

  • In Chinatown
  • Yamashita Park - 2 min walk
  • Tokyo Bay - 2 min walk
  • Kanagawa Arts Theatre - 5 min walk
  • Yokohama Stadium - 13 min walk
  • Red Brick Warehouse - 14 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Single Room, Main Building
  • Main Building Grand Twin
  • Main Building Grand Double
  • Tower Regular Twin, Non Smoking
  • Tower Bay View Double, Non Smoking
  • Single Room, 1 Large Single Bed, Smoking (Main Building)
  • Tower Regular Twin, Smoking
  • Tower Bay View Double, Smoking
  • Tower Bay View Twin, Smoking
  • Tower Bay View Twin, Non Smoking
  • Tower High Floor Twin, Non Smoking
  • Tower High Floor Double, Non Smoking
  • Tower High Floor Suite Twin, Non Smoking
  • Tower High Floor Suite Double, Non Smoking
  • Grand Deluxe Twin, Non Smoking
  • Grand Suite Twin, Non Smoking
  • Grand Suite Double, Non Smoking
  • Run of the House
  • [Late Check-in at 5PM] Tower Bay View Twin, Non Smoking
  • [Late Check-in at 5PM] Tower High Floor, Premier Twin Room, Non Smoking
  • [Late Check-in at 5PM] Standard Twin Room, Non Smoking, Tower
  • [Late Check-in at 5PM] Tower Bay View Double, Non Smoking
  • [Late Check-in at 8PM] Tower High Floor, Premier Twin Room, Non Smoking
  • [Late Check-in at 8PM] Standard Twin Room, Non Smoking, Tower
  • [Late Check-in at 8PM] Tower Bay View Double, Non Smoking
  • [Late Check-in at 8PM] Tower Bay View Twin, Non Smoking
  • Bayside Twin, Non Smoking
  • Tower Side Twin, Non Smoking
  • Bayfront Hollywood Twin, Non Smoking
  • Bayfront Corner Double Room, 1 King Bed, Non Smoking
  • Bayside Double Room
  • Tower Side Double Room

What’s around

Landmarks

  • In Chinatown
  • Yamashita Park - 2 min walk
  • Tokyo Bay - 2 min walk
  • Kanagawa Arts Theatre - 5 min walk
  • Yokohama Stadium - 13 min walk
  • Red Brick Warehouse - 14 min walk
  • Yokohama Cosmo World - 21 min walk
  • Landmark Tower - 26 min walk
  • Pacifico Yokohama - 28 min walk
  • Anpanman Museum - 35 min walk
  • Yokohama Marine Tower - 3 min walk

Getting around

  • Haneda Airport (HND) - 15 min drive
  • Ishikawacho station - 14 min walk
  • Kannai Station - 20 min walk
  • Sakuragicho Station - 26 min walk
  • Motomachi-Chukagai station - 5 min walk
  • Nihon-odori Station - 10 min walk
  • Bashamichi Station - 18 min walk
Profile: Chinatown

Profile: Chinatown

This Chinatown, in downtown Yokohama, is the largest and most flamboyant in Japan – a feast for all the senses. You’ll feel a sense of majesty walking through the highly decorative main gate, before being assailed by the punchy, oriental flavors drifting on wreaths of steam from every tiny, lantern-lit food stall.

Join locals on rickety benches, chopsticks aloft, to begin your epicurean challenge, eating your way through classic chop suey and steaming pork buns. Then you can seek spiritual nourishment at the lavish, red and gold Kanteibyo Temple, which is best seen after dark, when illuminated with lanterns.

map
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10 Yamashita-cho Naka-ku, Yokohama, 231 8520, Kanagawa-ken, Japan

At a glance

Hotel size

  • This hotel has 240 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Check-in times vary by room type. Guests staying in a "Late Check-In" room type can check in at either 5 PM, 6 PM or 8 PM, depending on the room type booked. The check-in time is 2 PM for all other room types.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Children

  • One child (12 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (JPY 1500 per day)
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)

Things to do

  • Use of nearby fitness centre (discount)

Working away

  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 4736
  • Conference space size (meters) - 440

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers - 2
  • Year Built – 1927
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site

Languages Spoken

  • English
  • Japanese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Premium bedding

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Designer toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Le Normandie - Overlooking the ocean, this fine-dining restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Reservations are required.

Il Giardino - Overlooking the garden, this restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Yugyoan Tankuma - Overlooking the ocean, this sushi bar specializes in Japanese cuisine and serves lunch only. Reservations are required. Open daily.

The Cafe - This coffee shop specializes in American cuisine and serves brunch, lunch, dinner, and light fare. Open daily.

Sea Guardian 2 - Onsite bar. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of the World.

Fees & policies

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs JPY 1500 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Hotel New Grand Yokohama
  • Hotel New Grand
  • New Grand Yokohama
  • New Grand Yokohama
  • Hotel New Grand Hotel
  • Hotel New Grand Yokohama
  • Hotel New Grand Hotel Yokohama

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel New Grand does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs JPY 1500 per day.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2 PM - midnight. Check-out time is 11 AM.
  • Yes, there are 4 onsite restaurants, featuring alfresco dining, French cuisine, and garden views. Nearby restaurants include The Hof Brau (4-min walk), Sushi Zanmai (4-min walk), and CAFE ELLIOTT AVENUE (5-min walk).
  • Hotel New Grand has a garden.
9.2.Superb.
  • 10.0.Exceptional

    lMon-smoking weztern style hotel wait arge clean airconditioned room with comfy firm beds and large clean bathroom. Lovely helpful staff.

    Bronwyn, 1 night family trip, Sep. 30, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Very comfortable but slightly dated hotel, good location. No complimentary coffee for early morning coffee drinkers only green tea.

    1 night romance trip, Aug. 12, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    ALL staff were superb. Room / corner worth the extra. CLEAN. Position handy for cruise pre or post. Many choices for restaurants/ china town or Japanese nearby.

    4 night romance trip, Jul. 30, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great position, clean and tidy with very attentive staff. Beware that food and beverages are expensive in the hotel restaurants and bars - AUD$70 for 2 double expresso's!

    5 night business trip, Jun. 16, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location for cruise terminals

    Perfect place to stay if going off on a cruise. We had a room located on the front corner and it was a beautiful view of the gardens and the port. China town is a 2 walk for a quick and easy meal. Would definitely stay again.

    Robyn, 3 night romance trip, May 2, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Staff were extremely helpful and friendly. They took time to explain everything about our room and the services.

    2 night trip with friends, Apr. 24, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Just spent one night in this old-world hotel. Very conveniently located with the drop off point for the Narita Limo bus at the doorstep. Everything was meticulously clean and in good order. Staff were wonderful and spoke excellent English

    1 night trip, Apr. 17, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    We stayed for 2 nights. Spectacular view from a large room. Customer service was excellent. Only issue we had on first night was airconditioning Could not be adjusted. Next day they moved us to a room with adjustable airconditioning. They really tried to look after our needs. The concierge was excellent.

    2 night family trip, Apr. 4, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Loved the location and hotel history. The service given was impressive.

    Julie, 2 night romance trip, Feb. 5, 2019

    Verified Expedia guest review

  • 8.0.Very good

    it was really good and satisfied

    Hazel, 1 night trip, Aug. 8, 2021

    Verified Hotels.com guest review

See all 735 reviews