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Hotel New Grand

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Experience the essence of Yokohama at Hotel New Grand, where modern luxury meets natural charm. Stroll through the garden, indulge in French cuisine at one of four on-site restaurants or unwind with a coffee from the cafe.

Reviews

9.6 out of 10, Loved by guests
Top-rated by travellers

Popular amenities

  • Parking available
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Laundry service

Feel at home (6)

  • Children stay free
  • Fridge
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping
The current price is AU$158
14 July - 15 July

Why we love this property

Business meets pleasure
Situated in the business district and city centre, this hotel offers conference space and meeting rooms. After work, enjoy in-room massages and the bar lounge.
Sleep in luxury
Egyptian cotton sheets and premium bedding cradle the body in pure comfort. In-room massages pamper tired muscles while minibars satisfy midnight cravings.
Luxury bay views
This luxury hotel, nestled in the city centre by the bay, features a tranquil garden and two exceptional restaurants with garden and ocean views.

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Single Room, Main Building

Egyptian cotton sheets, premium bedding, down duvets, minibar

Single Room, Main Building

9.0 out of 10
Wonderful
(19 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for [Check-in 15:00] Main Building Grand Double

[Check-in 15:00] Main Building Grand Double

[Check-in 15:00] Main Building Grand Double

9.6 out of 10
Exceptional
(11 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for [Check-in 15:00] Tower Regular Twin, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Check-in 15:00] Tower Regular Twin, Non Smoking

9.2 out of 10
Wonderful
(31 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for [Check-in 15:00] Tower Bay View Double, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Check-in 15:00] Tower Bay View Double, Non Smoking

9.2 out of 10
Wonderful
(33 reviews)
  • Ocean view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for [Check-in 15:00] Tower Regular Twin, Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Check-in 15:00] Tower Regular Twin, Smoking

8.8 out of 10
Excellent
(17 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for [Check-in 15:00] Tower Bay View Double, Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Check-in 15:00] Tower Bay View Double, Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for [Check-in 15:00] Tower Bay View Twin, Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Check-in 15:00] Tower Bay View Twin, Smoking

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for [Check-in 15:00] Tower Bay View Twin, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Check-in 15:00] Tower Bay View Twin, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for [Check-in 15:00] Tower Grand Club Floor Twin, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Check-in 15:00] Tower Grand Club Floor Twin, Non Smoking

10.0 out of 10
Exceptional
(23 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for [Check-in 15:00] Tower Grand Club Floor Double, Non Smoking

[Check-in 15:00] Tower Grand Club Floor Double, Non Smoking

[Check-in 15:00] Tower Grand Club Floor Double, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for [Check-in 15:00] Tower High Floor Suite Twin, Non Smoking

[Check-in 15:00] Tower High Floor Suite Twin, Non Smoking

[Check-in 15:00] Tower High Floor Suite Twin, Non Smoking

  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for [Check-in 15:00] Tower High Floor Suite Double, Non Smoking

[Check-in 15:00] Tower High Floor Suite Double, Non Smoking

[Check-in 15:00] Tower High Floor Suite Double, Non Smoking

  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for [Check-in 15:00] Grand Deluxe Twin, Non Smoking

Lobby

[Check-in 15:00] Grand Deluxe Twin, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for [Check-in 15:00] Grand Suite Twin, Non Smoking

[Check-in 15:00] Grand Suite Twin, Non Smoking

[Check-in 15:00] Grand Suite Twin, Non Smoking

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for [Check-in 15:00] Grand Suite Double, Non Smoking

[Check-in 15:00] Grand Suite Double, Non Smoking

[Check-in 15:00] Grand Suite Double, Non Smoking

  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for [Check-in 15:00] Run of the House

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Check-in 15:00] Run of the House

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Single Bed
  • Free Wi-Fi

View all photos for [Late Check-in at 5PM] Tower Bay View Twin, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Late Check-in at 5PM] Tower Bay View Twin, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for [Late Check-in at 5PM] Tower High Floor, Premier Twin Room, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Late Check-in at 5PM] Tower High Floor, Premier Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for [Late Check-in at 5PM] Standard Twin Room, Non Smoking, Tower

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Late Check-in at 5PM] Standard Twin Room, Non Smoking, Tower

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for [Late Check-in at 5PM] Tower Bay View Double, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Late Check-in at 5PM] Tower Bay View Double, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for [Check-in 15:00] Bayside Twin, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Check-in 15:00] Bayside Twin, Non Smoking

9.2 out of 10
Wonderful
(29 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for [Check-in 15:00] Tower Side Twin, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Check-in 15:00] Tower Side Twin, Non Smoking

9.2 out of 10
Wonderful
(38 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for [Check-in 15:00] Bayfront Hollywood Twin, Non Smoking

[Check-in 15:00] Bayfront Hollywood Twin, Non Smoking

[Check-in 15:00] Bayfront Hollywood Twin, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for [Check-in 15:00] Bayfront Corner Double Room, 1 King Bed, Non Smoking

[Check-in 15:00] Bayfront Corner Double Room, 1 King Bed, Non Smoking

[Check-in 15:00] Bayfront Corner Double Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(28 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for [Check-in 15:00] Bayside Double Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Check-in 15:00] Bayside Double Room

9.4 out of 10
Exceptional
(10 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for [Check-in 15:00] Tower Side Double Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Check-in 15:00] Tower Side Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Map
10 Yamashita-cho Naka-ku, Yokohama, Kanagawa-ken, 231 8520

What's nearby

  • Yamashita Park - 1 min walk - 0.2 km
  • Yokohama Marine Tower - 2 min walk - 0.2 km
  • Yokohama Stadium - 12 min walk - 1.0 km
  • Red Brick Warehouse - 14 min walk - 2.2 km
  • Yokohama Cosmo World - 4 min drive - 1.7 km

Getting around

  • Tokyo (HND-Haneda) - 25 min drive
  • Ishikawacho station - 13 min walk
  • Kannai Station - 20 min walk
  • Sakuragicho Station - 24 min walk
  • Motomachi-Chukagai station - 4 min walk
  • Nihon-odori Station - 10 min walk
  • Bashamichi Station - 18 min walk

Restaurants

  • ‪マクドナルド - ‬2 min walk
  • ‪サンマルクカフェ - ‬3 min walk
  • ‪江戸清 大通り店 - ‬3 min walk
  • ‪重慶茶楼 本館 - ‬3 min walk
  • ‪カフェ・ベローチェ - ‬2 min walk

About this property

Hotel New Grand

  • Hotel New Grand offers a great location, putting you within a 15-minute walk of Yokohama Stadium and Osanbashi International Passenger Terminal. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit Le Normandie, one of 4 restaurants, which serves French cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a terrace and a garden. Fellow travellers like the helpful staff and overall property condition. Public transportation is only a short walk: Motomachi-Chukagai station is 4 minutes and Nihon-odori Station is 10 minutes.

At a glance

DONE

Hotel size

    • 230 rooms
    • Arranged over 18 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 20
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Breakfast is not included in the Breakfast rate plan for children ages 0-6.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20
DONE

Children

    • One child (aged 6 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (JPY 2000 per day)
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Bed rails

What to do

  • Discount at nearby fitness centre

Working away

  • Business centre
  • Meeting rooms
  • Conference space (4736 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1927
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Banquet hall
  • Reception hall
  • Traditional architecture

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Alarm clock
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Shower/bath combination
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Le Normandie – Overlooking the ocean, this fine-dining restaurant specialises in French cuisine and serves breakfast, lunch and dinner. Reservations are required.
Il Giardino – Overlooking the garden, this restaurant specialises in Italian cuisine and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Yugyoan Tankuma – Overlooking the ocean, this sushi bar specialises in Japanese cuisine and only serves lunch. Reservations are required. Open daily.
The Cafe – This coffee shop specialises in American cuisine and serves brunch, lunch, dinner and light fare. Open daily.
Sea Guardian 2 – On-site bar. Open daily.

Awards and affiliations

Eco-certified property
This property participates in JEA Eco Mark Programme – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts and Historic Hotels of the World.

Fees & policies

Parking

  • Self-parking costs JPY 2000 per day

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel New Grand
Hotel New Grand Yokohama
New Grand Hotel
New Grand Yokohama
Hotel New Grand Hotel
Hotel New Grand Yokohama
Hotel New Grand Hotel Yokohama

Frequently asked questions

Does Hotel New Grand offer free cancellation for a full refund?

Yes, Hotel New Grand does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel New Grand?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel New Grand?

Yes. Self-parking costs JPY 2000 per day.

What are the check-in and check-out times at Hotel New Grand?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM.

What is there to do at Hotel New Grand and nearby?

Hotel New Grand has a garden.

Are there restaurants at or near Hotel New Grand?

Yes, there are 4 on-site restaurants, featuring al fresco dining, French cuisine and garden views.

What's the area around Hotel New Grand like?

Hotel New Grand is located on the waterfront in Yokohama City Centre, a short 4-minute walk from Motomachi-Chukagai station and 4 minutes' walk from Tokyo Bay. Travellers say that this hotel is in a good location.

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Reviews

Hotel New Grand Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, wonderful, and fantastic by multiple guests. (50 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
View
Service staff
Location
History
Chinatown
Restaurant
Port
Subway
Harbors

Reviews

Verified

10/10 Exceptional

Our room was large by Japanese standards, hotel breakfast was very good and fantastic location. We loved our stay here
PAUL, 2-night trip
Verified

10/10 Exceptional

Had a lovely stay & very clean & comfortable. Walking distance to China Town & it’s lovely walking along the waterfront.
David, 2-night trip
Verified

10/10 Exceptional

Well position. Friendly and helpful staff. Nice harbor view. Tasteful decors and well maintained building.
Chu Ming Philip, 1-night trip
Verified

10/10 Exceptional

Fantastic location for cruise ship departures. Our view was amazing. Staff was extremely friendly.
dan, 1-night trip
Verified

10/10 Exceptional

Great breakfast. Excellent staff. Great location
michel, 3-night trip
Verified

10/10 Exceptional

Very nice hotel and the staff were wonderful. Only wish they understood food allergies better for celiac guest.
Patricia, 1-night trip
Verified

10/10 Exceptional

Clean room. Nice, English speaking staff. Close to bus stop. Quiet. Walking distance from Chinatown. Wonderful experience!
Alecia, 2-night trip
Verified

10/10 Exceptional

Wonderful hotel. Nicely situated to cruise terminal and public transit. Lots of shops and restaurants nearby. Loved it and I would stay there again in a heartbeat.
Nancy, 2-night trip
Verified

10/10 Exceptional

Amazing view, fantastic breakfast, super comfortable room, incredible friendly staff. Totally awesome.
Pamela, 1-night trip
Verified

10/10 Exceptional

Staff are very courteous, room was spotless, People in general are so respectful, i love it
Patricia and Eduardo, 2-night trip
Verified

10/10 Exceptional

Very nice location, Staff very helpful,
Benjamin, 2-night trip
Verified

10/10 Exceptional

The staff are very courteous and very helpful. The room was very clean. This hotel is in an amazing location.
William, 2-night trip
Verified

10/10 Exceptional

Lovely all around! Stayed in a tower room overlooking the harbor and park. All staff were gracious and helpful. Breakfast delicious. The main hotel area was built in 1927 and holds craftsmanship of the times. Will definitely return after our cruise.
Camille, 1-night trip
Verified

10/10 Exceptional

Great staff, beautiful view. But walls are thin
Jisun, 3-night trip
Verified

10/10 Exceptional

clean and quiet!
Albert M, 1-night trip
Verified

10/10 Exceptional

The staff were excellent and helpful at every instance. Room was always spotless, amenities and location suited our group perfectly.
Lai Sha, 2-night trip
Verified

10/10 Exceptional

The whole experience is great. Wonderful helpful staff. Hotel is in a great location being close to cruise port, chinatown and train line. If you are on a food budget there is a macdonalds very close
William, 3-night trip
Verified

10/10 Exceptional

Amazing customer service!
Mark, 1-night trip
Verified

10/10 Exceptional

Great choice. Excellent location and the view from our room was incredible.
Terri, 2-night trip
Verified

10/10 Exceptional

Outstanding experience! My room was spotless and comfortable. The view of Yokohama Bay from my room was fabulous and the service from every staff member at the New Grand was exemplary. I will return as soon as I can - just wonderful!
Janet, 2-night trip
Verified

10/10 Exceptional

Amazing views from our room on the 16th floor. The staff was awesome. The complimentary lounge on our floor also had beautiful views with yummy treats & a coctail hour. The included breakfast was delicious & 1st class. What's not to like about this awesome hotel for under $200 USD per night?
Janet, 4-night trip
Verified

10/10 Exceptional

Large and lovely room. Check in staff was able to change our room to correct an error I made when booking. Excellent restaurant able to easily accommodate a food allergy
Joan, 1-night trip
Verified

10/10 Exceptional

As expected everyone is very nice and courteous including the guests. Breakfasts at the French restaurant were excellent. Our room has incredible view
Kimberly, 2-night trip
Verified

10/10 Exceptional

Beautiful historical hotel -wonderful and helpful staff -very close to cruise terminal. Immaculately clean and perfect for our short stay -would definitely book again ! Thank you
Foyer
Just across the road and definitely worth the visit approx $3AUD
Maree, 1-night trip
Verified

10/10 Exceptional

All of the staff was wonderful to us and they went above and beyond to provide a great stay. We got the upgraded view room which provided a gorgeous view of the harbor in Yokohama. Thank you for recognizing our 50th Anniversary. ☺️💍👩
Leonard, 3-night trip