Jl. Kayon No.4-10, Embong Kaliasin, Genteng, Surabaya, East Java, 60271
What's nearby
Submarine Monument - 1 min walk - 0.2 km
Surabaya Plaza Shopping Mall - 2 min walk - 0.2 km
Grand City Surabaya - 7 min walk - 0.6 km
Tunjungan Plaza - 15 min walk - 1.3 km
Surabaya Zoo - 5 min drive - 4.7 km
Getting around
Surabaya (SUB-Juanda) - 18 min drive
Surabaya Pasar Turi Station - 4 min drive
Surabaya Gubeng Station - 11 min walk
Tandes Station - 26 min drive
Airport shuttle (surcharge)
Restaurants
Kowloon Palace - 3 min walk
McDonald's - 2 min walk
A & W Restaurant Plaza Surabaya - 4 min walk
Kedai 27 - 3 min walk
Solaria - 3 min walk
About this property
Morazen Surabaya
A great choice for a stay in Surabaya, Morazen Surabaya features a winery where you can enjoy a glass of local wine. Guests can visit the spa to indulge in massages, aromatherapy or reflexology, and Grandin serves breakfast and lunch. An outdoor pool, a bar/lounge and a steam room are other features.
All-inclusive
All-inclusive room rates at Morazen Surabaya are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Languages
English, Indonesian
At a glance
Hotel size
172 rooms
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Free on-site self-parking
Free on-site valet parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Private dining
24-hour room service
Travelling with children
Children's pool
Playground
Trampoline
Lifeguard on-site
Working away
24-hour business centre
Meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Romance packages
Facilities
Safe-deposit box at front desk
An outdoor pool
Arcade/games room
Full-service spa
Massage/treatment rooms
Steam room
Winery on-site
Banquet hall
Accessibility
Lift
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Room amenities
Be entertained
LED television
Cable TV channels
Home comfort
Air conditioning
Minibar
Electric kettle
Slippers
Sleep well
Pillow menu
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free newspapers
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Dining
Grandin – This restaurant serves breakfast and lunch.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 130000 to 200000 for adults and IDR 65000 to 130000 for children
Airport shuttle service is offered for an extra charge of IDR 500000 per vehicle (one-way. Maximum occupancy 5)
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards, debit cards and cash.
Also known as
Grand Dafam Surabaya Hotel
Grand Dafam Hotel
Grand Dafam
Grand Dafam Surabaya Java
Grand Dafam Surabaya
Morazen Surabaya Hotel
Morazen Surabaya Surabaya
Morazen Surabaya Hotel Surabaya
Frequently asked questions
Is there a pool at Morazen Surabaya?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 8:00 PM.
Are pets allowed at Morazen Surabaya?
Sorry, pets aren't allowed.
Is parking offered on site at Morazen Surabaya?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Morazen Surabaya?
Yes, an airport shuttle is available. The charge is IDR 500000 per vehicle one-way.
What are the check-in and check-out times at Morazen Surabaya?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Morazen Surabaya and nearby?
Morazen Surabaya has a spa, a winery and an outdoor pool, as well as a steam room and an arcade.
Are there restaurants at or near Morazen Surabaya?
Yes, there's an on-site restaurant, Grandin.
What's the area around Morazen Surabaya like?
Morazen Surabaya is in Embong Kaliasin, a short 2-minute walk from Surabaya Plaza Shopping Mall and 7 minutes' walk from Grand City Surabaya.
Morazen Surabaya Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
7.8/10
Staff & service
8.0/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very good
31 Aug 2024
Tv/movie channels were outdated.
Michael
Michael, 2-night trip
Verified Expedia guest review
4/10 Fair
10 June 2024
Bug on breakfast plate. Sheets dirty. Front desk said Parking free but then charged on the way out of Parking Lot. Will not stay again.
Eugene
Eugene, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
5 Jan 2024
Ariento
Ariento, 4-night trip
Verified Expedia guest review
10/10 Exceptional
28 May 2023
Abdulrahman
Abdulrahman, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 May 2020
Edwin
Edwin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Mar 2020
Overall a Great Stay
Had a one night stay so we didn’t get to use much of the amenities. But I got to say the bed was really comfortable. There was also a good spread for breakfast. Staff were helpful especially the traffic usher who always helped us to cross the road across to Circle K! Location was 5 mins away from the Gubeng Railway station so we managed to walk there to catch our 9am train.
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
4 Jan 2020
Soon Onn
Soon Onn, 4-night trip
Verified Hotels.com guest review
8/10 Very good
22 Nov 2019
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 Nov 2019
Xiong
Xiong, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
20 Apr 2019
Super Surabaya
Great location for Surabaya Plaza and Train Station. Very nice clean hotel. All the staff very friendly and helpful,
roger
roger, 3-night romance trip
Verified Hotels.com guest review
2/10 Poor
18 Apr 2019
Verified traveller
2-night business trip
Verified Hotels.com guest review
4/10 Fair
20 Feb 2019
Close to shopping mall
Closed to shopping mall
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
8 Jan 2019
grand dafam is a good place to stay, highly recommended.........
bed and pillows are very comfortable
Tina
Tina, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 Dec 2018
Overall great stay at grand dafam, great design, great room, great dining at 6th floor... But.. late check out only 30minutes, after 3 night stay... 😭😭
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
25 Nov 2018
Very good hospitality from the staff and rooms are very well furnished since it’s just open in Oct18. Close to some malls and great value for money for now.
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
12 Apr 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 Feb 2024
antoine
antoine, 1-night trip
Verified Hotels.com guest review
6/10 Good
23 July 2020
perlu di traning etika kesopanan lg pegawai anda
Pelayanannya front office kurang memuaskan jutek, kurang sopan dan ga friendly