Hotel Palazzo Grillo is just 4.7 mi (7.5 km) from the airport and offers a shuttle (available 24 hours). Free WiFi is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails. Also, this hotel is a short five-minute drive from Port of Genoa Cruise Ship Terminal. Fellow travellers say great things about the helpful staff.
Languages
English, French, Italian, Spanish
At a glance
Hotel size
25 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs and cats only, 1 total)*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
24-hours off-site parking within 1969 ft (EUR 24 per day)
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Room service (limited hours)
Water dispenser
Travelling with children
Children stay for free (see details)
What to do
Pool table
Bike rentals nearby
Hiking/biking trails nearby
Working away
Business centre
Meeting room
Conference space (969 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
Built in 1545
Safe-deposit box at front desk
Terrace
Library
Communal living room
Arcade/games room
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Accessible airport shuttle
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Down duvet
Blackout curtains
Soundproofed rooms
Premium bedding
Memory-foam mattress
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Free newspapers
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 40 per vehicle (one-way. Maximum occupancy 4)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Guests must contact this property in advance to reserve cots/infant beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per day
Parking
Parking is available nearby and costs EUR 24 per day (1969 ft away; open 24 hours)
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 010025-ALB-0020
Also known as
Hotel Palazzo Grillo Genoa
Palazzo Grillo Genoa
Hotel Palazzo Grillo Genoa
Palazzo Grillo Genoa
Palazzo Grillo
Hotel Hotel Palazzo Grillo Genoa
Genoa Hotel Palazzo Grillo Hotel
Hotel Hotel Palazzo Grillo
Hotel Palazzo Grillo Hotel
Hotel Palazzo Grillo Genoa
Hotel Palazzo Grillo Hotel Genoa
Frequently asked questions
Does Hotel Palazzo Grillo offer free cancellation for a full refund?
Yes, Hotel Palazzo Grillo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Palazzo Grillo?
Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is an airport shuttle service offered by Hotel Palazzo Grillo?
Yes, an airport shuttle is available. The charge is EUR 40 per vehicle one-way.
What are the check-in and check-out times at Hotel Palazzo Grillo?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Hotel Palazzo Grillo and nearby?
Have fun with nearby activities such as cycling and hiking. Hotel Palazzo Grillo also has an arcade.
What's the area around Hotel Palazzo Grillo like?
Hotel Palazzo Grillo is a short 2-minute walk from National Gallery of Palazzo Spinola and 3 minutes' walk from Via Garibaldi.
Hotel Palazzo Grillo Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
8.6/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
23 Sept 2024
Great location, walkable to many restaurants, vibrant squares and cafes. A little challenging to find since you can get taxis directly to the , but we managed. Staff was so helpful.
Daysha
Daysha, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 Sept 2024
scott
scott, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Sept 2024
Staff were very helpful. It would be nice if the directions stated that taxis can and should take you to Piazza Campetto. Our cab dropped us off several blocks away making it confusing and difficult to find the property. That was the fault of irresponsible taxi driver, but it would have helped to know we should have been dropped off at that Piazza.
scott
scott, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Sept 2024
First Class Hotel
The Palazzo Grillo is a beautiful hotel with first class service and accommodations.
Our train to Ventimiglia was canceled due to a strike, but the person at the front desk was able to recommend some options and later arranged for a taxi to take us there. We very much appreciated their help.
Would highly recommend this hotel.
Ron
Ron, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 July 2024
Andrei
Andrei, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 July 2024
Lisa
Lisa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 July 2024
Well maintained property in heart of Genoa.
Petr
Petr, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
1 July 2024
Beautiful modern hotel in a very old, elegant building. The square in front is very charming. Excellent, helpful staff.
Jack
Jack, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
27 June 2024
The property was really nice. It is very convenient because while it is in the downtown of Genoa it is away from the noise. The restaurant in front of the hotel is really good. The staff is helpful and very sweet. Over all I will not be returning to Genoa, yet I am glad I visited and experienced it. But Genoa is just not a place to go back, at least for me.
eugenia
eugenia, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
26 June 2024
Génova Stay
We loved this hotel!! Amazing facility
And Great service !!!
Karla I
Karla I, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 June 2024
Lovely hotel
Clean rooms and lovely staff. There is a terrace at the top of the hotel which is open to guests. Had a glass of wine with friends prior to going to bed.
Paraskevi
Paraskevi, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
14 June 2024
Thanks for the late check out
roberto
roberto, 1-night family trip
Verified Expedia guest review
8/10 Very good
7 June 2024
Quiet, safe and a pleasant stay.
Dylan
Dylan, 2-night business trip
Verified Expedia guest review
8/10 Very good
22 May 2024
Ann
Ann, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 May 2024
Great hotel
Exceptional hotel room fabulous great location close to everything would return
Gerard
Gerard, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Apr 2024
We really loved staying here, it was an easy walk to all of the attractions and the dinner recommendation was incredible
We would come and stay again next time for sure
Alex
Alex, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
22 Mar 2024
The hotel is gorgeous and steeped in history. The staff were exceptionally accomodating. Lastly the breakfast starting each morning with a glass fresh squeezed blood orange juice was was a perfect start to each day of my trip. Highly recommend this place!
Lyall J
Lyall J, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 Mar 2024
Excellent property
The hotel is located in a historical property in the city center, with frescoed lobby and a beautifully restored library. Rooms are somewhat simply furnished, but the beds are incredibly comfortable, and the room offers all the necessary features. The wifi works smoothly. Perhaps the only downside is that the room was very warm (uncomfortably so), and the AC didn’t really help. The only way to bring the temperature down was by opening the window, but this option is not available on the weekend when the noise level is very high at night. The staff couldn’t be friendlier and more helpful. I’ll surely be back
Verified traveller
4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
25 Dec 2023
We loved absolutely everything about the hotel. It was a dream! The women at the front were unbelievably helpful. Will definitely stay there again!! A .
Sandy and Mike.
Sandra
Sandra, 7-night trip
Verified Expedia guest review
4/10 Fair
5 Dec 2023
This property is suitable for people who don’t care about the comfortableness when you decide to stay in the old and historic district in Europe. I felt that I was in the ghost house while I was in this hotel