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Royal Garden Hotel

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Deluxe Double Room, Garden View, High Floor | Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Deluxe Double Room, Garden View, High Floor | Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains

Overview of Royal Garden Hotel

Royal Garden Hotel

5.0 star property
Luxury hotel with 2 restaurants, near Kensington Palace

8.8/10 Fabulous

1,006 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
The price is AU$369
Price available on 3/1/2023
Map
2-24 Kensington High Street, London, England, W8 4PT

Room options

About this area

What's nearby

  • In London City Centre
  • Royal Albert Hall - 11 min walk
  • Hyde Park - 13 min walk
  • Natural History Museum - 19 min walk
  • Westfield London Shopping Centre - 31 min walk
  • Marble Arch - 32 min walk
  • Oxford Street - 32 min walk
  • Buckingham Palace - 42 min walk
  • Kensington High Street - 1 min drive
  • Kensington Palace - 1 min drive
  • Harrods - 7 min drive

Getting around

  • London (LCY-London City) - 25 min drive
  • Heathrow Airport (LHR) - 35 min drive
  • London (LTN-Luton) - 44 min drive
  • Gatwick Airport (LGW) - 85 min drive
  • Kensington (Olympia) Station - 22 min walk
  • Kensington (Olympia) Underground Station - 23 min walk
  • London Paddington Station - 24 min walk
  • High Street Kensington Station - 4 min walk
  • Queensway Underground Station - 13 min walk
  • Gloucester Road Underground Station - 13 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Maggie Jones's - 3 min walk
  • The Greyhound - 3 min walk
  • Dishoom - 3 min walk
  • Grato - 4 min walk
  • Kensington Square Kitchen - 4 min walk

About this property

Royal Garden Hotel

Putting you a short five-minute drive from Hyde Park and Natural History Museum, Royal Garden Hotel offers an airport shuttle (available 24 hours) for GBP 85 per vehicle. You can grab a bite to eat at one of the 2 restaurants, then indulge in deep-tissue massages, body wraps or aromatherapy. Other highlights at this luxurious hotel include 3 bars/lounges, a 24-hour health club and a fitness centre. The helpful staff and location get great marks from fellow travellers. The property is only a short walk to public transportation: High Street Kensington Station is 4 minutes and Queensway Underground Station is 13 minutes.

Languages

Arabic, Dutch, English, French, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 394 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (GBP 40 per day)
  • On-site valet parking (GBP 40 per day)

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • 2 restaurants
  • 3 bars/lounges
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Childcare in room (surcharge)

What to do

  • Pilates classes
  • Yoga classes

Working away

  • 24-hour business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • 24-hour health club
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Languages

  • Arabic
  • Dutch
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Fees & policies

Refundable deposits

  • Deposit: GBP 50.00 per night

Optional extras

  • English breakfast is offered for an extra charge of GBP 28 per person (approximately)
  • Airport shuttle service is offered for an extra charge of GBP 85 per vehicle (one way)

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Self-parking costs GBP 40 per day
  • Valet parking costs GBP 40 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Guests requiring a wheelchair accessible room should book a minimum of 1 week in advance.

Also known as

Garden Hotel Royal
Garden Royal
Garden Royal Hotel
Hotel Garden Royal
Hotel Royal Garden
Royal Garden Hotel
Royal Garden Hotel London
Royal Garden London
Royal Hotel Garden
Royal Garden
Royal Garden Hotel London, England
Royal Garden Hotel Hotel
Royal Garden Hotel London
Royal Garden Hotel Hotel London

Frequently asked questions

Does Royal Garden Hotel offer free cancellation for a full refund?
Yes, Royal Garden Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Royal Garden Hotel?
As of 4 Dec 2022, prices found for a 1-night stay for 2 adults at Royal Garden Hotel on 3 Jan 2023 start from AU$369, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Royal Garden Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Royal Garden Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Royal Garden Hotel?
Yes. Self-parking costs GBP 40 per day. Valet parking costs GBP 40 per day.
Is an airport shuttle service offered by Royal Garden Hotel?
Yes, an airport shuttle is available. The charge is GBP 85 per vehicle one way.
What are the check-in and check-out times at Royal Garden Hotel?
You can check in from 2:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Royal Garden Hotel and nearby?
On-site recreation at Royal Garden Hotel includes pilates and yoga. Enjoy amenities such as 3 bars, a 24-hour health club and spa services.
Are there restaurants at or near Royal Garden Hotel?
Yes, there are 2 on-site restaurants. Nearby restaurants include The Greyhound (3-min walk), Dishoom (3-min walk) and Grato (4-min walk).
What's the area around Royal Garden Hotel like?
Royal Garden Hotel is in London City Centre, a short 4-minute walk from High Street Kensington Station and 13 minutes' walk from Hyde Park. Travellers say that the hotel is in a great location.

Overall score and ratings

8.8

Fabulous

9.2/10

Cleanliness

9.1/10

Staff & service

8.4/10

Amenities

8.9/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Peter, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Sarah, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Not 5 star.
I cannot see how this is a five star hotel. Even the one soulless bar was closed on two days of our stay. Our room (705) was small but with a good view of Kensington Palace and gardens. You need to shower in the morning as hot water ran out at about 4pm every day and was luke warm at best. Breakfast had good selection of hot food but limited fruit and, other than muesli, cereals came in small cardboard boxes as served in cheapest B&B. Beware - if you opt for special eggs or pancakes, they will charge you on top of the £28 that you may already have paid for the breakfast-included rate. Staff were friendly and Kensington Gardens is a lovely place for walks.
Michael, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful Hotel
Beautiful hotel, my room was spacious, very clean and very comfortable, was fortunate to have a lovely view of Kensington Gardens. The staff at the hotel were exceptional, polite, friendly and always happy to help. I look forward to staying here again.
Daniel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shine, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel great location
Great family room, really friendly staff at reception, concierge, the bar and breakfast
Sally, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Front-desk needs attention!
Overall the hotel provided a good base for a West-London stay. However check-in was extremely slow (waited almost 1/2 hr) which was very frustrating. They had only two staff doing check-in and check-outs (together) and nobody managing queues so if you joined the wrong queue, you were unlucky.
Richard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location , great chinese on floor 10
Sarah, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

David, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Avril, 1-night trip
Verified Hotels.com guest review