Holiday Inn Genoa City, an IHG Hotel

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Overview of Holiday Inn Genoa City, an IHG Hotel

Holiday Inn Genoa City, an IHG Hotel

4.0 star property
4-star hotel with restaurant, near Port of Genoa Cruise Ship Terminal

8.2/10 Very good

677 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
Via Milano, 47, Genoa, GE, 16126
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Room service
  • Babysitting
  • Business center
  • 24-hour front desk
  • Front desk safe
  • ATM/banking services
  • Laundry service
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In San Teodoro
  • Port of Genoa Cruise Ship Terminal - 19 min walk
  • Old Port - 27 min walk
  • Genoa Port Center - 9 min drive
  • Piazza de Ferrari - 13 min drive
  • San Martino Polyclinic Hospital - 24 min drive

Getting around

  • Cristoforo Colombo Airport (GOA) - 13 min drive
  • Genoa Via di Francia Station - 9 min walk
  • Genoa Piazza Principe Station - 18 min walk
  • Genoa Sampierdarena Station - 22 min walk

About this property

Holiday Inn Genoa City, an IHG Hotel

4-star hotel in the heart of San Teodoro
Close to Port of Genoa Cruise Ship Terminal, Holiday Inn Genoa City, an IHG Hotel provides dry cleaning/laundry services, a bar, and a 24-hour gym. The onsite restaurant, New Port, features Italian cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and babysitting.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a front desk safe
  • A 24-hour front desk, meeting rooms, and an elevator
  • Express check-in, ATM/banking services, and luggage storage
  • Guest reviews give good marks for the family-friendly amenities, breakfast, and helpful staff
Room features
All 134 rooms boast comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-compatible safes and air conditioning. Guests reviews give good marks for the spacious rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with tubs or showers and bidets
  • LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, French, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 134 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets allowed (up to 22 lbs)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (EUR 12 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Babysitting (surcharge)

Working away

  • Business center
  • Meeting rooms
  • Conference space (305 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Stair-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

New Port - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 16 per person (approximately)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 10.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per night

Parking

  • Self parking costs EUR 12 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Holiday Inn Genoa City
Holiday Inn Hotel Genoa City
Holiday Inn Genoa City Hotel Genoa
Holiday Inn Genoa City Hotel

Frequently asked questions

Does Holiday Inn Genoa City, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Genoa City, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Genoa City, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Holiday Inn Genoa City, an IHG Hotel?
Yes, pets are welcome, with a maximum weight of 22 lbs per pet. There's a charge of EUR 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Holiday Inn Genoa City, an IHG Hotel?
Yes. Self parking costs EUR 12 per night.
What are the check-in and check-out times at Holiday Inn Genoa City, an IHG Hotel?
You can check in from 2 PM - midnight. Check-out time is noon. Express check-in is available.
What is there to do at Holiday Inn Genoa City, an IHG Hotel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Holiday Inn Genoa City, an IHG Hotel?
Yes, New Port offers Italian cuisine. Nearby restaurants include Delyzia Pizza e Cucina (5-min walk), Bar Tre Corone (9-min walk), and Focacceria della Lanterna (9-min walk).
What's the area around Holiday Inn Genoa City, an IHG Hotel like?
Holiday Inn Genoa City, an IHG Hotel is in San Teodoro, a short 9-minute walk from Genoa Via di Francia Station and 19 minutes' walk from Port of Genoa Cruise Ship Terminal. Travelers say this hotel is in a good location.

Overall score and ratings

8.2

Very good

8.7/10

Cleanliness

8.3/10

Staff & service

8.5/10

Amenities

8.4/10

Property conditions & facilities

7.9/10

Eco-friendliness

8/10 Very good

The hotel and staff very nice and friendly. Unfortunately the place around the hotel was very dirty.
Felipe, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Genoa
Very comfortable and clean room. Close to the port.
Michael, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The Bar doesn’t serve drinks…
The restaurant and food were really bad and the bar doesn’t serve drinks. Location is difficult to get to and parking is a mess. Very industrial city. Find another place to go.
Abigail, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Helpful staff
Jose, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Overnight stop-over at Genoa ferry terminal
A very short distance from the ferry terminal with onsite parking, makes this a very convenient stop-over. The staff were all friendly and the room, overlooking the port, clean, quiet and comfortable.
A view from our room with dramatic  morning sky
Tim, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Holiday Inn Genoa
Hotel is very clean and excellent. It is near to the port and walking distance of Dinegro subway station. There are two local supermarkets in the neighborhood. Breakfast is very good and restaurant staffs are very friendly. Parking is at the same floor level of hotel’s third floor access. However, it is tricky to arrive to the parking. It took 45 minutes for us to reach to the parking. The guests should contact the hotel reception how to reach to the parking before arriving to Genoa if you are driving to Genoa.
Maung Moe, 4-night trip
Verified Hotels.com guest review

6/10 Good

Who has the brain?
on our first night there was a power outage between 18u and 18:30u. the problem arose when on-site managemwnt was unable to give us any real plan of action should the power not be restored, so we cancelled our plans for the evening and had fast food. the power was restored by 20:30…but we had no way of knowing if it would be or what we would need to do if it wasn't. the next morning the was a limited power outage in the building (no hall lights and the electronic locks weren't working) and we were given a physical key. the service in the resturant (during breakfast and dinner) left much to be desired. ther seemed to be a lack of communication between the waitstaff and on our first morning BOTH coffe machines were out of order. the plave was clean and comfortable, but the staff seemed to lack training and rhe ability to communicate.
philip, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice and clean hotel in Genoa City within walking distance to the port and restaurants. Clean and very comfortable rooms. AC worked really well. It was pretty chilly in my room. Only complaint is that breakfast is a bit too expensive(15 Euro) other than that staff is really helpful. Really nice stay..
Harvey, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Good hotel, AC not the best though or may be the city was too humid. Please have some movie channels in English please!
Piyush, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great location, walking distance to cruise port. A short bus ride to the city central.
1-night trip with friends
Verified Expedia guest review