Crown Paradise Club Puerto Vallarta All Inclusive

3.5 star property
Beachfront property with spa, near Cruise Ship Terminal
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crown Paradise Club Puerto Vallarta All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
Outdoor wedding area
Nightclub
Standard Room, 2 Double Beds
On the beach, sun-loungers, beach umbrellas, beach towels

Reviews

6.8 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa
  • Gym
  • Pool
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 5 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Nightclub
  • Free children's club
  • Free supervised childcare
  • Outdoor tennis court
  • Fitness centre
  • Beach umbrellas
  • Beach sunloungers
Feel at home
  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Garden
  • Daily housekeeping
The price is AU$336
includes taxes & fees
11 Dec - 12 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

Family Room

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Hairdryer
Rainfall showerhead
Coffee/tea maker
  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

Luxury Suite

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
3 bedrooms
3 bathrooms
Hairdryer
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Bed

Honeymoon Room

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Hairdryer
Rainfall showerhead
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Hairdryer
Rainfall showerhead
Coffee/tea maker
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Family Suite

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
2 bedrooms
2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Single Bunk Bed

Triple Room Standard With View

  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Paseo de las Garzas No. 3, Puerto Vallarta, JAL, 48333

What's nearby

  • Hotel Zone Beach - 4 min walk - 0.4 km
  • Puerto Mágico - 5 min walk - 0.4 km
  • Cruise Ship Terminal - 7 min walk - 0.6 km
  • La Isla - 14 min walk - 1.2 km
  • Malecon - 5 min drive - 5.1 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 12 min drive

Restaurants

  • ‪Outback Steakhouse - ‬9 min walk
  • ‪Tacos Candora - ‬2 min walk
  • ‪Lobby Bar - ‬1 min walk
  • ‪Monkey Business Puerto Vallarta - ‬9 min walk
  • ‪Tacos Mario - ‬1 min walk

About this property

Crown Paradise Club Puerto Vallarta All Inclusive

At Crown Paradise Club Puerto Vallarta All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball and beachside drinks, plus you'll be within a 10-minute walk of Cruise Ship Terminal. 3 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages at the spa. Dining choices include 4 restaurants, and the 5 bars/lounges are great places to grab a cold drink. Other highlights include a nightclub, a free kid's club and a poolside bar. Fellow travellers love the helpful staff.

All-inclusive

All-inclusive room rates at Crown Paradise Club Puerto Vallarta All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

At a glance

Hotel size

  • 341 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Due to renovations, Kids Water Park will not be available from August 26, 2024 to September 10, 2024.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 4 restaurants
  • 5 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Local/corner shop

What to do

  • On the beach
  • Tennis lessons
  • Beach volleyball
  • Pool table

Working away

  • Business centre
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • 3 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Nightclub
  • Hot tub
  • Outdoor tennis court
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains

What to enjoy

  • Balcony

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Acqua di Mare has 7 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with a hot tub. The spa is open daily.

Fees & policies

Renovations and closures

The property will be renovating from 26 November 2024 to 2 December 2024 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the property will make every effort to minimise noise and disturbance.

Policies

Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Crown Paradise Club Todo Incluido
Crown Paradise Club Todo Incluido All-inclusive property
Crown Paradise Club Todo Incluido
Crown Paradise Todo Incluido
Crown Paradise Club Puerto Vallarta Todo Incluido

Frequently asked questions

Does Crown Paradise Club Puerto Vallarta All Inclusive offer free cancellation for a full refund?
Yes, Crown Paradise Club Puerto Vallarta All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crown Paradise Club Puerto Vallarta All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Crown Paradise Club Puerto Vallarta All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Crown Paradise Club Puerto Vallarta All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Crown Paradise Club Puerto Vallarta All Inclusive?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at Crown Paradise Club Puerto Vallarta All Inclusive?
No, this property doesn't have a casino, but Vallarta Casino (2-min drive) and Winclub Casino Platinum (4-min drive) are both nearby.
What is there to do at Crown Paradise Club Puerto Vallarta All Inclusive and nearby?
Have fun with on-site activities such as volleyball, and improve your game on the tennis courts. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 3 outdoor swimming pools. Crown Paradise Club Puerto Vallarta All Inclusive also has 5 bars, a nightclub and a fitness centre, as well as spa services, an arcade and a garden.
Are there restaurants at or near Crown Paradise Club Puerto Vallarta All Inclusive?
Yes, there are 4 on-site restaurants.
Does Crown Paradise Club Puerto Vallarta All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Crown Paradise Club Puerto Vallarta All Inclusive like?
Crown Paradise Club Puerto Vallarta All Inclusive is a short 7-minute walk from Cruise Ship Terminal and 14 minutes' walk from La Isla.

Crown Paradise Club Puerto Vallarta All Inclusive Reviews

Reviews

6.8

Good

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Poor

Avoid staying at this hotel at all costs. They have a terrible customer service. When we stayed we got moved from our room about 3 times because the AC in the room did not work and the second time we got moved because the shower was clogged and third time because there was bed bugs on the mattress. Not to mention the food, the food was terrible in the buffet, the staff are not very clean and do not follow cleanliness. The restaurant option is ok but you have to reserve by 9 and it’s not convenient. This hotel is very expensive for what it is. Save your money and book yourself a nice hotel like Riu or such. Lastly I saw safety hazards by the pool there were multiple shoes just left by the pool this could easily trip people. In a nutshell avoid this jungle.
Alejandro, 6-night family trip
Verified Expedia guest review

6/10 Good

Frank, 6-night trip
Verified Expedia guest review

2/10 Poor

Artan, 7-night trip
Verified Expedia guest review

6/10 Good

veronica, 5-night trip
Verified Expedia guest review

4/10 Fair

Admir, 6-night trip
Verified Expedia guest review

6/10 Good

Estube 4 dias y mi aire acondicionado nunca fueron arreglarmelo
Carmen, 3-night family trip
Verified Expedia guest review

2/10 Poor

Yecenia, 5-night trip
Verified Travelocity guest review

4/10 Fair

Our A/C was out our entire stay even after they switched us it still didn’t work
Carlos, 4-night family trip
Verified Expedia guest review

8/10 Very good

Curtis David, 11-night trip
Verified Expedia guest review

8/10 Very good

Efrain, 4-night trip
Verified Expedia guest review

2/10 Poor

Crown Paradise Club Hotel A Disappointment
Our stay at Crown Paradise Club Hotel in Puerto Vallarta was the worst hotel experience we've ever had. The hotel is old and in need of renovation. Our room was infested with roaches and far below acceptable standards. Customer service was terrible. Despite advertising all-inclusive and 24-hour room service, the phone didn’t work, and our room service requests were ignored. The most disturbing part was when a staff member walked into our room unannounced while we were sleeping, and again when I was in the bathroom, showing a blatant disregard for our privacy and safety. Dining conditions were equally appalling. Hundreds of fruit flies swarmed the buffet, making it clear that hygiene practices were not followed. The staff were unfriendly and unhelpful, with language barriers exacerbating the issues. In summary, the Crown Paradise Club Hotel failed on almost every front, making for a vacation we were eager to end. This hotel does not meet basic standards of hospitality, and we strongly advise against staying here until significant improvements are made. Choose another hotel that values its guests and adheres to basic hospitality standards.
Bryan, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The pool
dublas, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

alejandra, 4-night trip
Verified Expedia guest review

10/10 Exceptional

It was our first time staying at this location. We LOVE IT!!! Staff are amazing (Juan, Jose @ La palapa). Our housekeeper (Yessenia) She was amazing and friendly very detail in cleaning every day. If you choose this location there’s 3 restaurants to eat fine dinning. You need to make up reservations by 9am. (French, Italian, Japanese) formal dress code.
Jose, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was out dated. Overall great place for families.
Tristan Alan, 7-night family trip
Verified Expedia guest review

2/10 Poor

We stayed in a family room and it’s so outdated and small. The room has no views (well the parking lot) and is covered in bugs crawling on bed and in bags. We had to check every single bag before we left. The resort is outdated too, the buffet food was mediocre. Didn’t get to try the restaurants as it was formal wear and you also have to book at 9am. Definitely not what we expected from the photos on the website. We only stayed 2 nights instead of 8!
Melanie, 8-night family trip
Verified Expedia guest review

8/10 Very good

It was a few minutes away from the city and the airport which was great. Hotel’s a little outdated but it was still okay. Pool’s were clean. Food was great. Overall, it was a wonderful stay.
Jana Andrea Binala, 6-night family trip
Verified Expedia guest review

4/10 Fair

Property needs a lot of maintenance. Rooms are falling apart. Appliances super old and ac not working properly. Reports were made and no one took care of the issues.
Laura R, 5-night family trip
Verified Expedia guest review

2/10 Poor

First the changes to an “upgrade room” the ac didn’t work the bathroom door hinge was broken so the door didn’t closed, the fridge was leaking water all the way to the kitchen almost slipped and fall, the mini bat was never stocked until you called and ask for it. They kept saying the will fix the ac and two days later they finally sent someone to realized that we were telling the truth finally two days later the switch us a room where the ac worked but the mini fridge didn’t work, finally before we are ready to leave the room was ok. The buffet have the same food for 4 days you supposed to make reservations for the other restaurants at 9am but at 9:03am you won’t find more reservations so we are the same buffet food for 4 days. The house keeping lady was really nice she actually took good care and all the buffet servers were awesome that was pretty much it. I will definitely never comeback to this place, don’t let them fool you with the pictures on the website the place definitely don’t look like that at all
Anibal, 4-night family trip
Verified Expedia guest review

2/10 Poor

Marisol, 4-night trip
Verified Expedia guest review

8/10 Very good

Enjoyed the breakfast balcony every morning
Mary Ann Catherine Rose, 7-night family trip
Verified Expedia guest review

6/10 Good

Maria, 2-night trip
Verified Expedia guest review

2/10 Poor

My number one complaint is the air conditioning in the rooms. It is over a 100° during my stay there. They move me to 2 different rooms. And the AC was not working, it was horrible. Need a lot of maintenance. They need to remodel the rooms. They're outdated stuff's broken. I will never stay there again
stephanie, 3-night family trip
Verified Expedia guest review

8/10 Very good

Staff was great. Had a lot of entertainment for the kids. We got a family room. The bed for our kids had bugs and they changed our room on the day of check in. The second room the AC didn’t work so we had to change rooms again on the second day. They can do slightly better in cleaning the rooms.
Karina, 7-night family trip
Verified Expedia guest review

4/10 Fair

La comida del buffet no era muy buena y no había mucha variedad. La comida del snack por lo regular estaba fría y las hamburguesas no estaban muy bien cocidas. El aérea de niños está muy bien y mis hijos se divirtieron al máximo, pero definitivamente no regresaría a este hotel.
Juan Ramon De, 6-night family trip
Verified Orbitz guest review