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Siena Hotel

3.0 star property
City centre Downtown Cuenca hotel with restaurant
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Siena Hotel

Restaurant
Interior
Lobby sitting area
Down duvets, in-room safe, desk, iron/ironing board
Interior detail

Reviews

8.4 out of 10

Very good

Popular amenities

  • Airport transfer
  • Parking available
  • Non-smoking
  • Free breakfast
  • 24/7 front desk
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurants
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry
Feel at home
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Self-parking (surcharge)
  • Free toiletries
  • Hairdryer
The price is AU$100
includes taxes & fees
29 Nov - 30 Nov

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Classic Double Room

Down duvets, in-room safe, desk, iron/ironing board

Classic Double Room

Highlights

Flat-screen TV
Down duvet
Hairdryer
Private bathroom
Shower/bath combination
Cable channels
Daily housekeeping
In-room safe
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Down duvets, in-room safe, desk, iron/ironing board

Triple Room

Highlights

Balcony
Flat-screen TV
Down duvet
Hairdryer
Private bathroom
Shower/bath combination
Cable channels
Daily housekeeping
  • 18 sq m
  • Sleeps 3
  • 2 Double Beds

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includes taxes & fees
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About the area

Map
Hermano Miguel 5-84 y Juan Jaramillo, Cuenca, 010101

What's nearby

  • Río Tomebamba & Calle Larga - 2 min walk - 0.3 km
  • Calderon Park - 6 min walk - 0.5 km
  • New Cathedral of Cuenca - 8 min walk - 0.7 km
  • Alejandro Serrano Aguilar Stadium - 13 min walk - 1.1 km
  • Mall del Rio - 6 min drive - 3.2 km

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 5 min drive
  • Luis Cordero (Hermano Miguel) Station - 6 min walk
  • 14n - Antonio Borrero Station - 9 min walk
  • Gaspar Sangurima Tram Station - 10 min walk
  • Terminal Terrestre Station - 22 min walk
  • Unidad Nacional Tram Station - 28 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Tiestos - ‬2 min walk
  • ‪Goza - ‬2 min walk
  • ‪Thai Connection - ‬1 min walk
  • ‪hostal | bar yakumama - ‬4 min walk
  • ‪Kolo Restaurant And Bakery - ‬4 min walk

About this property

Siena Hotel

Siena Hotel is just 1.8 mi (2.9 km) from the airport and offers a shuttle (available 24 hours). Free perks include WiFi and continental breakfast daily between 7:30 AM and 9:30 AM. Public transportation is close by: Gaspar Sangurima Tram Station is only 10 minutes on foot.

All-inclusive

All-inclusive room rates at Siena Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

At a glance

Hotel size

  • 10 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children may not be eligible for complimentary breakfast
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered on-site self-parking (USD 5.00 per night)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–9:30 AM
  • Restaurant
  • Coffee shop
  • 24-hour room service

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 10.00 per room (one-way)

Parking

  • Uncovered self-parking costs USD 5.00 per night

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards.
Cashless transactions are available.

Also known as

Siena Hotel Cuenca
Siena Cuenca
Siena Hotel Hotel
Siena Hotel Cuenca
Siena Hotel Hotel Cuenca

Frequently asked questions

Does Siena Hotel offer free cancellation for a full refund?
Yes, Siena Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Siena Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Siena Hotel?
Yes. Self-parking costs USD 5.00 per night.
Is an airport shuttle service offered by Siena Hotel?
Yes, an airport shuttle is available. The charge is USD 10.00 per room one-way.
What are the check-in and check-out times at Siena Hotel?
Check-in start time: 2 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Are there restaurants at or near Siena Hotel?
Yes, there's an on-site restaurant.
What's the area around Siena Hotel like?
Siena Hotel is in Downtown Cuenca, a short 5-minute drive from Cuenca (CUE-Mariscal Lamar) and 2 minutes' walk from Río Tomebamba & Calle Larga.

Siena Hotel Reviews

Reviews

8.4

Very good

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Poor

I got a confirmed reservation but when I showed up yesterday at 3pm after a long trip by land, the receptionist told me there was no room for me. I asked why, she said because they were calling me on the phone and did not answer (?). I got very upset because the lady was not empathetic and would not even apologize and they would not take responsibility to accommodate in another hotel. I had no data in my phone and It was extremely difficult to find another place to stay in a city bursting with people due to the local festivities. I will not recommend this hotel because of their lack of professionalism and empathy in cases like mine. They ruined my vacation!
CHRISTIAN, 3-night trip
Verified Expedia guest review

8/10 Very good

Excellent value for the price. Very conveniently located close to restaurants and the historic center of Cuenca
Derek, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great location most dining options are walkable close to most museums and landmarks
Monty, 7-night trip
Verified Expedia guest review

8/10 Very good

Buena ubicación bien precio
Noadias, 2-night romance trip
Verified Expedia guest review

8/10 Very good

The hotel has a lot of charm and a good location. It was clean and the shower water was hot (something not to take for granted in Ecuador). We had a billing issue that was resolved quickly with the help of our tour guide. We appreciated the hotel owner’s prompt response. The only issue of note was that the WiFi was not very good, it worked in the common areas but not very well in our rooms. Overall, a good experience.
Ronda, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The people working the hotel were extremely nice and helpful, the hotel was always kept clean and is a great location in the old town area. So much to do on just that street.
Jeff, 6-night trip
Verified Expedia guest review

8/10 Very good

Mary, 1-night trip
Verified Expedia guest review

8/10 Very good

Cuenca Newbie
It was a very cute & quaint hotel right in the city center. No AC in the room though. Luckily it doesn’t get too warm there so it wasn’t that much of an issue. My shower never got hot water so had to shower in my friends room.
Daniel, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great place!
This place is small but cozy. Feels like your staying at home. Family friendly. The staff was very friendly and accommodating. Would definitely stay again.
Janexy, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautifull, clean, nice. Nice staff all the time. Good breakfast. All the hotel is very good
Herna.gil, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

I liked the fact that it was a small hotel (10 rooms).
3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Beautiful place. Very helpful staff. Excellent location.
Martha, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Lorena, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Overall great experience. They don´t have warm water in the shower though
1-night trip
Verified Expedia guest review

6/10 Good

Dennis, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

A touch of home
Loved how few rooms were located on the property. Very clean, very comfortable. Staff were very helpful and friendly. Coffee shops for breakfast and coffee within walking distances. Cute little second hand books stores and the old district easy walking distance
Verified Hotels.com guest review

10/10 Exceptional

Right in the centre of town, very elegant and new.
The rooms smell very lovely and they are very clean, the bed is beautiful and incredibly comfortable. The room is a nice size and the hotel looks wonderful and new.
Verified Expedia guest review

8/10 Very good

wonderful location
Verified Hotels.com guest review

10/10 Exceptional

the best relation between price and value
I have stayed 3 weeks and it was amazing!!!!! The location allowed me to know the whole the downtown
Verified Expedia guest review

6/10 Good

Christian, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Acogedor hotel
La experiencia en general en el hotel es muy buena! Usamos una habitación triple, que quizas nos quedó un poco pequeña pero para descansar después de hacer turismo en la ciudad estuvo perfecta! El desayuno es muy bueno y la atención del staff de primera El parqueo tiene un costo adicional al de la habitación pero económico. Lo único de lo que me puedo quejar es que una pared de la habitación (la que estaba pegada al baño) y el techo del baño tenían claras marcas de humedad. Es lo único que podría pedir que mejoren, lo demás estaba muy bien
Michelle, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Bonito lugar
Beatriz, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

MONIQUE, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Excelente Lugar
Bien ubicado, muy acogedor y calido !
TANYA, 1-night trip
Verified Hotels.com guest review

8/10 Very good

ANA MILENA, 4-night trip
Verified Hotels.com guest review