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Sunscape Puerto Vallarta Resort & Spa All Inclusive

3.5 star property
All-inclusive beachfront property with free water park, near La Isla
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sunscape Puerto Vallarta Resort & Spa All Inclusive

View from room
Exterior
4 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Children's theme room
Executive lounge

Reviews

7.0 out of 10

Good

Popular amenities

  • Electric vehicle charging point
    Electric vehicle charging point
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Gym
    Gym
  • Pool
    Pool
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 4 bars/lounges
  • Outdoor pool
  • Free water park
  • Free children's club
  • 2 outdoor tennis courts
  • Fitness centre
  • Beach sunloungers
  • Beach towels
  • Children's pool
  • Waterslide
Feel at home
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • In-room childcare (surcharge)
  • Private bathroom
  • Television
The price is AU$382
includes taxes & fees
28 Nov - 29 Nov

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Resort View Double

View from room

Deluxe Resort View Double

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
In-room safe
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Family Kids

Deluxe Family Kids

Deluxe Family Kids

Highlights

Garden
Deck/patio
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
  • 36 sq m
  • Sleeps 4

View all photos for Sun Club Deluxe Romantic Suite Ocean Front

Sun Club Deluxe Romantic Suite Ocean Front

Sun Club Deluxe Romantic Suite Ocean Front

Highlights

Furnished balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Flat-screen TV
Designer toiletries
Hairdryer
Private bathroom
  • 32 sq m
  • Ocean view
  • Sleeps 2

View all photos for Deluxe Resort View King

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Resort View King

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
In-room safe
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Ocean View King

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Partial Ocean View King

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • 33.1 sq m
  • Partial sea view
  • Sleeps 2

View all photos for Sun Club Romantic Suite Bay View With Terrace

Sun Club Romantic Suite Bay View With Terrace

Sun Club Romantic Suite Bay View With Terrace

Highlights

Furnished balcony
Air conditioning
Club Lounge
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
  • 63 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Ocean View Double

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Partial Ocean View Double

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
  • 33.1 sq m
  • Partial sea view
  • Sleeps 4

View all photos for Sun Club Romantic Suite Bay View

Sun Club Romantic Suite Bay View

Sun Club Romantic Suite Bay View

Highlights

Furnished balcony
Air conditioning
Club Lounge
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
  • 63 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Junior Suite Bay View Double

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Junior Suite Bay View Double

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
  • 63 sq m
  • Bay view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Sun Club Junior Suite Bay View

In-room safe, iron/ironing board, free WiFi, bed sheets

Sun Club Junior Suite Bay View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
  • 63 sq m
  • Bay view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deal of the Day

In-room safe, iron/ironing board, free WiFi, bed sheets

Deal of the Day

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed

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About the area

Map
Puerto Vallarta

What's nearby

  • La Isla - 1 min walk - 0.1 km
  • Hotel Zone Beach - 13 min walk - 1.1 km
  • Cruise Ship Terminal - 17 min walk - 1.4 km
  • Malecon - 4 min drive - 4.0 km
  • Playa de los Muertos - 16 min drive - 5.4 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 12 min drive

Restaurants

  • ‪Campomar Puerto Vallarta - ‬1 min walk
  • ‪Food Park PV - ‬2 min walk
  • ‪Vips - ‬2 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪La Dolce Ristorante - ‬1 min walk

About this property

Sunscape Puerto Vallarta Resort & Spa All Inclusive

At Sunscape Puerto Vallarta Resort & Spa All Inclusive, you can spend time at the beach enjoying beach massages, volleyball and beachside drinks, plus you'll only be a five-minute drive from Cruise Ship Terminal. The free water park and outdoor pool provide fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages. World Café, one of 4 restaurants, offers ocean views and serves breakfast, lunch and dinner. Other highlights at this all-inclusive property include 4 bars/lounges, a free kid's club and a poolside bar. Fellow travellers love the helpful staff and family-friendly amenities.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Miniature golf
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Spanish

At a glance

Hotel size

  • 340 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps; 2-device limit)

Parking

  • On-site parking only available on request
  • Free uncovered on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible van parking on site
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 4 restaurants
  • 4 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Mini golf
  • Playground
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • On the beach
  • Tennis lessons
  • Beach volleyball
  • Basketball
  • Archery
  • Mini golf
  • Kayaking
  • Scuba diving
  • Karaoke
  • Shopping
  • Pool table
  • Air hockey
  • Table football
  • Ping pong
  • Whale watching nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Bike storage
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Communal living room
  • Fitness centre
  • An outdoor pool
  • Free water park
  • Bike parking
  • Spa services
  • 2 outdoor tennis courts
  • Water slide
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Water dispenser
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Lift door width (centimetres): 89
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 109
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 89
  • Closed-captioned TV
  • Magnifying mirror
  • Grab bar in shower
  • Shower grab bar height (centimetres): 89
  • Well-lit path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi (speed of 25+ Mbps and 2-device limit)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient toilets only

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages and Swedish massages.

Dining

World Café – This poolside buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Tiki Taco – This theme restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Da Mario – This restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Sea Side Grill – This poolside family restaurant specialises in local and international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open selected days.
Rendevous Bar – On-site bar. Open daily.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Guests must contact this property in advance to reserve on-site parking

Policies

Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Also known as

Sunscape Puerto Vallarta Resort All Inclusive
Sunscape Puerto Vallarta
Sunscape Puerto Vallarta Resort
Sunscape Puerto Vallarta Incl
Sunscape Puerto Vallarta All Inclusive
Sunscape Puerto Vallarta Resort Spa
Sunscape Puerto Vallarta Resort All Inclusive
Sunscape Puerto Vallarta All Inclusive
Sunscape Puerto Vallarta Resort Spa All Inclusive
Sunscape Resort All Inclusive
Sunscape Puerto Vallarta Resort Spa
Sunscape All Inclusive

Frequently asked questions

Does Sunscape Puerto Vallarta Resort & Spa All Inclusive offer free cancellation for a full refund?
Yes, Sunscape Puerto Vallarta Resort & Spa All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sunscape Puerto Vallarta Resort & Spa All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Sunscape Puerto Vallarta Resort & Spa All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sunscape Puerto Vallarta Resort & Spa All Inclusive?
Yes, there's free self parking. Motorhome/coach/lorry parking and electric car charging are available.
What are the check-in and check-out times at Sunscape Puerto Vallarta Resort & Spa All Inclusive?
Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Sunscape Puerto Vallarta Resort & Spa All Inclusive?
No, this property doesn't have a casino, but Vallarta Casino (2-min drive) and Winclub Casino Platinum (4-min drive) are both nearby.
What is there to do at Sunscape Puerto Vallarta Resort & Spa All Inclusive and nearby?
Have fun with on-site activities such as kayaking, archery and volleyball and improve your game at the on-site tennis courts. Additional recreation on-site includes basketball and volleyball. Enjoy a swim in the outdoor pool or use the all-inclusive property's other amenities, which include 4 bars and a water slide. Sunscape Puerto Vallarta Resort & Spa All Inclusive also has a fitness centre and spa services, as well as a garden.
Are there restaurants at or near Sunscape Puerto Vallarta Resort & Spa All Inclusive?
Yes, there are 4 on-site restaurants, featuring Mexican cuisine, ocean views and poolside dining.
What's the area around Sunscape Puerto Vallarta Resort & Spa All Inclusive like?
Sunscape Puerto Vallarta Resort & Spa All Inclusive is a short 17-minute walk from Cruise Ship Terminal and 13 minutes' walk from Hotel Zone Beach.

Sunscape Puerto Vallarta Resort & Spa All Inclusive Reviews

Reviews

7.0

Good

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Great time over there. Very nice staff with great food.
SHASHVAT, 4-night trip
Verified Expedia guest review

8/10 Very good

Mindy, 7-night trip
Verified Expedia guest review

4/10 Fair

I visited Sunscape in 2019 and liked the resort and specially the food and decided to return this summer 2024 with my family, 12 people total, 4 different rooms. I noticed that the property hasn't been maintained, it looks ran down. I upgraded to a suit with beach view and it looked very old, furniture, couch, everything looked old. The bed sheet has a blood stain and twice we had to call to get it replaced. House keeping was always late and we had to call, one day they didn't even leave towels. The food was bad, nothing like what it used to be. The dining was also limited. Lines were very long and when they would finally sit us, there were not enough waiters to serve our drinks, and we couldn't do it ourselves because the buffet didn't give us the option to serve our own drinks. The pool lounge chairs were always taken. One employee specifically watched over 6 chairs because the guests gave him money. It didn't seem fair at all. The beach didn't have enough seating and we were not allowed to use the towels at the beach. The bar didn't have chairs or stools to sit on. Bar line was also long all the time. There was less seating available from what it used to be. Lack of communication between employees. No AC or fans in lobby area. Lot's of bees at the buffet restaurant, which made it difficult to eat. The only restaurant I enjoyed what the Italian one, great service. However, I would NOT return or recommend Sunscape.
Alejandra R, 5-night family trip
Verified Expedia guest review

4/10 Fair

I did not like the fact that I was charged a early (11am) check in fee and was not given a room until regular check in time (3pm). Hotel staff advised me that i only paid to eat and drink early and i did not pay for the room. When I finally got my room, I noticed it wasn’t the room I had booked. I brought this up to the staff and they advised they were doing this for me as a favor. When I walked into my room I noticed it was hot and the AC was not working. In addition, the room was next to the party pool, which is what i was trying to avoid. The staff then changed me to a different room, and advised they would rather me stay in this room instead of refunding me my money. The room was still hot and humid and the AC in this room was unacceptable. The food at this resort was poor and its not worth the high price I paid for this resort. I would recommend you avoid this resort unless you want a mediocre hotel. This is by far the worst resort I have ever stayed in while vacationing in Mexico.
RAUL, 5-night trip
Verified Expedia guest review

2/10 Poor

Alejandro Barajas, 4-night trip
Verified Expedia guest review

6/10 Good

Alma, 4-night trip
Verified Expedia guest review

6/10 Good

Carlos Robert, 3-night trip
Verified Expedia guest review

2/10 Poor

Terrible. A/C not working and nothing was done to make it better or offer better service to accommodate us.
Auden, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Nidia, 4-night trip
Verified Expedia guest review

6/10 Good

If it wasnt for the staff, i would not recommend this hotel. Special thanks to Ivan, Victor, Gus, and Alex for the great service to me and my family. To the bell hop crew Angel, Christian, amd Ismael thank you for a great start and finish to our vacation.
Francisco, 6-night family trip
Verified Expedia guest review

4/10 Fair

the bed was good. The place was clean. staff was very courteous I only ate at the buffet and the food was horrible. One would expect much much better from an all inclusive package since the food is one major reason you go for an all inclusive package and dont intend to go anywhere else to eat. I did not eat at the other restaurants so i cannot say about those. But due to the issue with the buffet, I will never stay at Sunscape again.
michael, 5-night trip
Verified Expedia guest review

4/10 Fair

The property is decent, but you can tell is outdated. There were water leaks inside the restaurant, Tiki Taco, which is not something I expect at any hotel. The pool and water park hours are terrible! The water park is only open for 5 hours in the afternoon. It seemed like many locals come to this place. They would come to the pool before it opens and save seats and not come back until later in the day. Such a shame because others can't use those chairs. The pool was dirty, and it doesn't seem to have a regular cleaning cycle but only when they do it manually in the mornings. The beach was gross! I get that the ocean brings out debris and algae, but I've stayed at other resorts where they clean it every day so the area looks clean. I didn't even want to take pictures on the beach because it looked so dirty. The AC in the room worked, but something is off. Not sure if it is because is old, not getting serviced properly, or just how hard it works with the weather, but there is this off smell when you walk in. All the clothes we put in the closet smelled like it! We had extra clothes for the "just in case" when traveling with children and they all absorbed that musty smell from the room. Two of the 3 elevators were broken! It was hard to check out because of our luggage with only one working elevator. Food was ok, not great. Kids club is small but staff there was great.
Kimberly, 4-night family trip
Verified Expedia guest review

6/10 Good

All the staff is very nice and helpful. The room had an unpleasant smell and there were flies and mosquitoes in the room. The pool water was not clear it was cloudy.
Bertha, 5-night family trip
Verified Orbitz guest review

6/10 Good

Diane, 5-night trip
Verified Hotels.com guest review

4/10 Fair

Very limited food choices at buffet, music at the pool was bad, entertainment team dont have microphones so you couldn’t really hear them. Hotel needs renovation
Maira, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Jose, 6-night trip
Verified Expedia guest review

6/10 Good

The room wasn’t very clean, the lights in the bathroom were not working correctly. And when we would call to ask for more water it sounded like it was a bother.
Jesus David, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Dane, 7-night trip
Verified Expedia guest review

6/10 Good

Most staff was friendly. Rooms are definitely not matching current pictures and ours in particular had small details that hindered the comfort durning our stay. The mattresses seemed outdated, several lights in our room were non functional and the room constantly had a damp smell which is understandable given that most people come in and out with wet clothes.
Eric, 5-night family trip
Verified Expedia guest review

8/10 Very good

The Hotel and staff were awesome . The food was not so great . They need more variety.
Elizabeth, 6-night family trip
Verified Hotels.com guest review

2/10 Poor

Hotel was in horrible conditions. Ac didn’t work. Mold and rust in bathroom. Holes in wall. overall it was not good.
Julianne, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

.
Sandy, 4-night trip
Verified Expedia guest review

8/10 Very good

We loved our experience at Sunscape. The staff was friendly and helpful. The water park area was perfect for our kids (5 and 9). It was awesome being steps from the beach. The nightly entertainment was fun and the daily activities were enjoyable. It was hard to leave! I think the only area that could use some improvement would be the food options and quality, although we did always find something to eat that we enjoyed.
Megan, 7-night family trip
Verified Orbitz guest review

6/10 Good

Great entertainment but staff look exhausted and not wanting to work. Food was really bad, every food station had day or two old food. The food courts would also question you on the amount of food intake, worst experience. The rooms need an update but overall big rooms.
Luis, 4-night family trip
Verified Expedia guest review

4/10 Fair

The property is run down poor condition very old looks of it. Restaurant had same food daily and not the best choices
Nelson, 4-night trip
Verified Expedia guest review