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Hyatt Ziva Cancun All Inclusive

4.5 star property
Upmarket beachfront property with spa, near Tortuga Beach
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Ziva Cancun All Inclusive

3 outdoor pools, pool loungers
Aerial view
Exterior detail
Ocean View Double
Exterior
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 8 restaurants and 8 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Rooftop terrace
  • Free children's club
  • 24-hour fitness centre
  • Outdoor tennis court
  • Steam room
  • Children's pool
  • Pool bar

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Rollaway/extra beds available (surcharge)
  • Private bathroom
The price is AU$1,291
includes taxes & fees
21 Jan - 22 Jan 2025

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Club Ocean Front King

Club Ocean Front King

Club Ocean Front King

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Sofa bed - double
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Double

Premium bedding, free minibar, in-room safe, blackout curtains

Ocean View Double

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Sofa bed - double
Premium bedding
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Resort View King (with Sofa Bed)

View from room

Resort View King (with Sofa Bed)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Sofa bed - double
Premium bedding
  • 45 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Turquoize Ocean Front Master Double

Premium bedding, free minibar, in-room safe, blackout curtains

Turquoize Ocean Front Master Double

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Blackout curtains
Premium bedding
  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View King (with Sofa Bed)

Ocean View King (with Sofa Bed)

Ocean View King (with Sofa Bed)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Sofa bed - double
Premium bedding
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Ocean Front Corner Suite

Club Ocean Front Corner Suite | Living room

Club Ocean Front Corner Suite

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Sofa bed - double
Premium bedding
  • 101 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Turquoize Ocean Front Master King

Premium bedding, free minibar, in-room safe, blackout curtains

Turquoize Ocean Front Master King

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed
Blackout curtains
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Swim Up King (with Sofa Bed)

View from room

Swim Up King (with Sofa Bed)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed
Blackout curtains
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Swim Up Double

View from room

Swim Up Double

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed
Blackout curtains
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Turquoize Sky Ocean Front Master King

Premium bedding, free minibar, in-room safe, blackout curtains

Turquoize Sky Ocean Front Master King

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Blackout curtains
Premium bedding
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Turquoize Sky Ocean Front Master Double

Premium bedding, free minibar, in-room safe, blackout curtains

Turquoize Sky Ocean Front Master Double

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed
Blackout curtains
  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Dolphin View Master King (with Sofa Bed)

Premium bedding, free minibar, in-room safe, blackout curtains

Dolphin View Master King (with Sofa Bed)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Sofa bed - double
Premium bedding
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Resort View Double

Resort View Double

Resort View Double

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Sofa bed - double
Premium bedding
  • 45 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front Pyramid Suite (with Sofa Bed)

Premium bedding, free minibar, in-room safe, blackout curtains

Ocean Front Pyramid Suite (with Sofa Bed)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Premium bedding
  • 122 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean Front King (with Sofa Bed)

Ocean Front King (with Sofa Bed)

Ocean Front King (with Sofa Bed)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Sofa bed - double
Premium bedding
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean Front Double

Premium bedding, free minibar, in-room safe, blackout curtains

Ocean Front Double

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Sofa bed - double
Premium bedding
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Turquoize Sky Swim Up Ocean Front Master King

View from room

Turquoize Sky Swim Up Ocean Front Master King

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Blackout curtains
Premium bedding
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Dolphin View Master Double

Premium bedding, free minibar, in-room safe, blackout curtains

Dolphin View Master Double

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Sofa bed - double
Premium bedding
  • 56 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Turquoize Sky Swim Up Ocean Front Master Double

View from room

Turquoize Sky Swim Up Ocean Front Master Double

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed
Blackout curtains
  • 65 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Ocean Front Double

View from room

Club Ocean Front Double

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Sofa bed - double
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
25 Jan - 26 Jan 2025
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About the area

Map
Blvd. Kukulcan, Manzana 51, Lote 7, Cancun, QROO, 77500

What's nearby

  • Gaviota Azul Beach - 2 min walk
  • Cancun Convention Center - 7 min walk
  • Forum Beach - 8 min walk
  • Caracol Beach - 9 min walk
  • Hotel Zone Beaches - 13 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 24 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Hooters - ‬7 min walk
  • ‪Mandala - ‬7 min walk
  • ‪The Moongate - ‬1 min walk
  • ‪Monkey Business - ‬6 min walk
  • ‪El Timón de Cancún Zona Hotelera - ‬8 min walk

About this property

Hyatt Ziva Cancun All Inclusive

With access to on-site snorkelling, Hyatt Ziva Cancun All Inclusive is a great choice for your beach stay in Cancun. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and manicures and pedicures. Moongate, one of 8 restaurants, serves Asian cuisine and is open for dinner. Other highlights at this luxurious property include 8 bars/lounges, a rooftop terrace and a free kid's club. The pool and helpful staff get great marks from fellow travellers.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, Spanish

At a glance

Hotel size

  • 547 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
  • All guests, including children, are required to present a valid government-issued ID card at check-in.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Off-site

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 8 restaurants
  • 8 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • On the beach
  • Tennis
  • Basketball
  • Snorkelling

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Pool loungers

Facilities

  • 3 buildings/towers
  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness centre
  • 3 outdoor pools
  • Full-service spa
  • Outdoor tennis court
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Espresso maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free rollaway/extra bed

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • LED light bulbs

Special features

Spa

The on-site spa has 19 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Moongate – This restaurant specialises in Asian cuisine and only serves dinner.
La Bastille – This restaurant specialises in French cuisine and only serves dinner. Open daily.
El Mercado – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Tradewinds – This steakhouse serves breakfast, lunch and dinner. Open daily.
Lorenzo's – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Ziva Cancun All Inclusive
Hyatt Ziva Cancun
Hyatt Ziva Cancun All Inclusive All-inclusive property
Hyatt Ziva
Hyatt Ziva Cancun
Hyatt Ziva Cancun All Inclusive Cancun
Hyatt Ziva Cancun All Inclusive All-inclusive property
Hyatt Ziva Cancun All Inclusive All-inclusive property Cancun

Frequently asked questions

Does Hyatt Ziva Cancun All Inclusive offer free cancellation for a full refund?
Yes, Hyatt Ziva Cancun All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Ziva Cancun All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Hyatt Ziva Cancun All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hyatt Ziva Cancun All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hyatt Ziva Cancun All Inclusive?
Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Hyatt Ziva Cancun All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (11-min drive) and Royal Yak Casino and Sports Book (12-min drive) are both nearby.
What is there to do at Hyatt Ziva Cancun All Inclusive and nearby?
Have fun with on-site activities such as snorkelling, and improve your game on the tennis courts. Additional recreation on-site includes basketball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Hyatt Ziva Cancun All Inclusive also has 8 bars and a 24-hour fitness centre, as well as a garden.
Are there restaurants at or near Hyatt Ziva Cancun All Inclusive?
Yes, there are 8 on-site restaurants, featuring Asian cuisine.
Does Hyatt Ziva Cancun All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hyatt Ziva Cancun All Inclusive like?
Hyatt Ziva Cancun All Inclusive is a short 7-minute walk from Cancun Convention Center and 8 minutes' walk from Forum Beach. Travellers love the property's prime location.

Hyatt Ziva Cancun All Inclusive Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Mangesh, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Matthew, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ziva Cancun
The hotel and grounds were beautiful! The dolphins were amazing and the service was excellent! My only drawback was that the wind was terrible!!! Super high winds the entire time we were there. I’m hoping it was just the time of year (December). Otherwise, outstanding property and will definitely be going back!
Amber, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ryan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wentao, 5-night family trip
Verified Hotels.com guest review

2/10 Poor

Sangwon, 3-night trip
Verified Hotels.com guest review

8/10 Very good

TAEMIN, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

nadja, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Meirav, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Eliad, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Hoai-Huong Linda, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Nooshin, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joon Young, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brian, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The Staff was great, very nice and gave quick service. Loved that the beach was so close to the pool and room. The food was awesome!
Christopher James, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel.
Elsa J, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

We loved everything! The staff was exceptional especially Jose from the buffet and Edgar from the entertainment team! Definitely will be coming back
Bianca, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

The managers and staff were very friendly and wanted to ensure your stay met your expectations. Our room and view were amazing. The food was overall very good considering it was all-inclusive with many options.
Minh, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing
Fernando, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Xiu Juan, 3-night trip
Verified Expedia guest review

10/10 Exceptional

.
Susan, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

It was wonderful experience
Meti, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing great service great food
gregory, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing. Can’t wait to be back
LEIDY, 3-night family trip
Verified Expedia guest review