Hotel Mocawa Resort

4.0 star property
Family-friendly hotel in La Tebaida with 2 outdoor pools and 2 bars/lounges
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Mocawa Resort

2 outdoor pools, pool loungers
Aerial view
Villa, 3 Bedrooms
Superior Room | Resort view
Coffee shop

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Gym
    Gym
  • Non-smoking
    Non-smoking
  • Spa
    Spa
  • Pool
    Pool
Main amenities
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Free supervised childcare
  • 2 outdoor tennis courts
  • Fitness centre
  • Children's pool
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
For families
  • Children stay free
  • Supervised childcare (free)
  • Children's pool
  • Playground on-site
  • Private bathroom
  • Television
The price is AU$255
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

Superior Room

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Rainfall showerhead
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
  • 80 sq m
  • Sleeps 4
  • 1 King Bed

Superior Twin Room

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Rainfall showerhead
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Villa, 3 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Private hot tub
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 153.0 sq m
  • Sleeps 8
  • 1 King Bed and 4 Single Beds

Suite Junior

  • Sleeps 2
  • 1 King Bed

Twin Room Standard

  • Sleeps 3
  • 2 King Beds

Room Standard

  • Sleeps 2
  • 1 King Bed

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About the area

Map
Km. 2.6 vía al Valle del Cauca, La Tebaida, Quindio, 633027

What's nearby

  • Plaza de Bolivar - 3 min drive - 3.7 km
  • Armenia Country Club - 7 min drive - 6.8 km
  • Centenario Stadium - 16 min drive - 16.9 km
  • Coffee Park - 21 min drive - 17.3 km
  • Recuca - 27 min drive - 20.7 km

Getting around

  • Armenia (AXM-El Eden) - 19 min drive
  • Pereira (PEI-Matecaña Intl.) - 135 min drive
  • Cartago (CRC-Santa Ana) - 168 min drive
  • Zarzal Station - 65 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Café Quindío - ‬6 min drive
  • ‪Bianco - ‬6 min drive
  • ‪Rancho Eden - ‬6 min drive
  • ‪Recuca!! - Recorrido Cultura Cafetera - Barcelona, Quindio - ‬26 min drive
  • ‪Restaurante Maravelez - ‬3 min drive

About this property

Hotel Mocawa Resort

Enjoy your visit to La Tebaida with a stay at Hotel Mocawa Resort. Guests can indulge in body scrubs and enjoy international cuisine at Bistro 1953, which is open for breakfast, lunch and dinner. Other highlights at this eco-friendly hotel include 2 outdoor pools, a poolside bar and a fitness centre.

Languages

English, Spanish

At a glance

Hotel size

  • 105 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is 1 PM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
  • Parents must have child's birth certificate and photo ID*
  • Free supervised childcare

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–10:00 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Mini golf
  • Playground
  • Free supervised childcare/activities

What to do

  • Volleyball
  • Mini golf
  • Pool table

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • 2 outdoor pools
  • Arcade/games room
  • Spa services
  • 2 outdoor tennis courts
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include facials and body scrubs.

Dining

Bistro 1953 – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 68000 per vehicle. Maximum occupancy 3

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 20 June to 31 August:
  • Sauna
  • Spa

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Parking

  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Facility access costs USD 3 per person, per night
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.

Also known as

Hotel Mocawa Resort La Tebaida
Mocawa La Tebaida
Hotel Mocawa Resort Hotel
Hotel Mocawa Resort La Tebaida
Hotel Mocawa Resort Hotel La Tebaida

Frequently asked questions

Does Hotel Mocawa Resort offer free cancellation for a full refund?
Yes, Hotel Mocawa Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Mocawa Resort?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Hotel Mocawa Resort?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Mocawa Resort?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Mocawa Resort?
Yes, an airport shuttle is available. The charge is USD 68000 per vehicle.
What are the check-in and check-out times at Hotel Mocawa Resort?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 1 PM. Express check-out and contactless check-out are available.
What is there to do at Hotel Mocawa Resort and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes volleyball. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 2 bars and a fitness centre. Hotel Mocawa Resort also has spa services and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near Hotel Mocawa Resort?
Yes, Bistro 1953 offers international cuisine.
Does Hotel Mocawa Resort have any outdoor private spaces?
Yes, every room features a balcony.

Hotel Mocawa Resort Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Noelia, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ramiro, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Alexander, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

carolina, 3-night trip
Verified Orbitz guest review

10/10 Exceptional

Our stay at this hotel was very nice. We enjoyed the amenities and their restaurant for dinner. Breakfast buffet was delicious. Will stay here again in the future.
Melody, 3-night family trip
Verified Expedia guest review

8/10 Very good

Great for family vacations.
Silvia, 4-night family trip
Verified Expedia guest review

6/10 Good

Anita, 5-night trip
Verified Expedia guest review

8/10 Very good

Buen Hotel Mal servicio de Alimentos
El hotel es muy lindo, limpio y bien mantenido, la comida es terrible! El servicio de cocina es lento y de mal sabor todo sale sobrecocinado y sin ningun sabor Con las comidas incluidas no puedes pedir nada de tomar diferente a los jugos artificiales que tienen disponibles o si no cobran cargo adicional
MARIA C, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

I really liked the hotel, I loved the architecture, and I give thumbs up for the service but I definitely prefer a quiet night in my opinion the ambient of the Hotel should be more orientated to a place to enjoy the birds and nature the music was too loud
GONZALO, 1-night family trip
Verified Expedia guest review

6/10 Good

Rooms were dated, towels were old and stained, there was a lot of rust and dirt in the bathrooms.
OSCAR MAURICIO, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Very nice place.
Maria F, 5-night family trip
Verified Orbitz guest review

10/10 Exceptional

Great place to stay. Clean rooms and around the property. Very helpful and nice staff👍
Luz C, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Juliana, 2-night trip
Verified Hotels.com guest review

4/10 Fair

The good: the hotel has good facilities and a variety of entertainment options. The vast majority of the staff is very friendly. The average: the rooms are standard, but could be better equipped. For example, the bathrooms could have better quality toiletries and include essentials such as shampoo. At the moment they only include a multipurpose soap. The food is not bad, but could be better. The bad thing: the service at the front desk was lousy and unfortunately damaged the whole hotel experience. The people in charge not only lack good customer service, but we suspect they are involved in illegal activities. Our experience started when they forced us to pay VAT when we explained a thousand times that we are not residents of Colombia and we checked in with an international passport and we had the supporting documents proving that we do not reside in the country. They did not give us the exception because we did not have a stamp in our passport. Which does not prove our non-residence. They didn't bother to verify our documents, but made us pay the tax. The worst: my husband sarcastically told the man with glasses at the reception desk (they don't use name tags), that he was going to pay with his "Colombian resident card", which annoyed him. Within 20 minutes my husband's card received 5 fraudulent charges that although we have NO proof, we believe that the man at the front desk is allegedly behind this scam. Fortunately we only stayed one night at the h
Lina, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

beatriz, 3-night trip
Verified Expedia guest review

4/10 Fair

I don’t like the services was terrible, the food I wasn’t good and the staff was very unfriendly
Omaira, 2-night family trip
Verified Expedia guest review

8/10 Very good

Claudia, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

The property was close to the airport as it's own redeeming factor. Unfortunately we booked the Mocawa hotel in mistake thinking we had the Mocowa Resort. When we changed to the resort they kept the other hotel charge despite us cancelling it. So we essentially paid twice. We tried to resolve this with Expedia and in person but they still charged us twice. Will never stay with Mocowa agian. Besides there are better hotels for families in the area. I strongly recommend Hotel Camelias near Parque de Cafe. Much nicer, more accommodating, better food, and amazing, atmosphere.
Verified Expedia guest review

10/10 Exceptional

Doris, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

JORGE, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent service and facilities the business area had a place with two computers could be improved with light more welcoming, one pool should be open after six, more coordination with towels and toilet paper etc with number of people in room each otherwise excellent service, excellent food, excellent staff and beautiful environment, smooth check in all questions answered and requests made were answered with courtesy and immediately, great place
Tatiana G, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Very good location!!!
Luis, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Luz A, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Armando, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Is a perfect place to relax and enjoy the hotel with the swimming pools, masajes and nature
Johana, 3-night romance trip
Verified Expedia guest review