8/10 Very good
27 Dec 2024
Meh
Hotel was clean and tidy. Beds were comfortable. We decided on this hotel because they offer a really nice breakfast in the morning. Not just your traditional continental hotel breakfast but but a real breakfast. However, on Christmas Day after waiting in line for 30 minutes and seating ourselves at the table for 10 minutes, they told us that the kitchen was no longer taking orders. That was very disappointing after we had waited almost 45 minutes. They could have told us while we were waiting in line. I even helped them bus two tables because they were so busy. That was poor planning on management’s part. Even though the workers were hustling and working hard, they were not staffed to serve the amount of customers they had and Christmas Day was very disappointing for us. Management needs to rethink breakfast in general. Although the menu is great, the one time we did have breakfast, it took 45 minutes to get our meal. If they’re going to offer breakfast, they should do a buffet style because the system they have is not efficient. I don’t think I would recommend this hotel. It is not conveniently located near major attractions and with the issue of breakfast every morning, I would not recommend.
Wendi
Wendi, 3-night family trip
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