Grand Zuri Dumai

4.0 star property
Dumai hotel with outdoor pool and restaurant
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Zuri Dumai

Front of property
Lounge
Reception
Minibar, in-room safe, desk, laptop workspace
Breakfast, lunch, dinner served; international cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free parking
  • Gym
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Fitness centre
  • Sauna
  • 24-hour room service
  • Conference centre
  • 5 meeting rooms
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is AU$55
includes taxes & fees
29 Jan - 30 Jan

Room options

Available filters for rooms
Showing 7 of 7 rooms

Superior Twin Room

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Bidet
Coffee/tea maker
Free bottled water
Minibar
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Deluxe Twin Room

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Bidet
Coffee/tea maker
Free bottled water
Minibar
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Junior Double Room

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Separate bath and shower
Bidet
Coffee/tea maker
Free bottled water
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Double Room

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Bidet
Coffee/tea maker
Free bottled water
Minibar
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Bidet
Coffee/tea maker
Free bottled water
Minibar
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Presidential Double Room

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Separate bath and shower
Bidet
Coffee/tea maker
Free bottled water
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Double Room

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Bidet
Coffee/tea maker
Free bottled water
Minibar
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Jl Jend. Sudirman no. 88, Dumai, Riau, 28812

What's nearby

  • Siak Castle - 8 min walk
  • Taman Bukit Gelanggang - 2 min drive
  • Dumai Port - 3 min drive
  • CITIMALL Dumai - 5 min drive
  • Dumai Port TPI - 6 min drive

Getting around

  • Dumai (DUM-Pinang Kampai) - 15 min drive

Restaurants

  • ‪Fitria Sari Rumah Makan - ‬7 min walk
  • ‪Soto Garuda Mini - ‬10 min walk
  • ‪RM Minang Indah - ‬5 min walk
  • ‪RM. Pak Datuk 2 - ‬7 min walk
  • ‪Bandrek House 46 - ‬7 min walk

About this property

Grand Zuri Dumai

Enjoy your visit to Dumai with a stay at Grand Zuri Dumai. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cerenti, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include a fitness centre, a sauna and a terrace.

Languages

English, Indonesian

At a glance

DONE

Hotel size

    • 109 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

Working away

  • 5 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Sauna
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Tile flooring in public areas

Room amenities

Be entertained

  • 32-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Complimentary wireless Internet access (speed of 25+ Mbps)

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Cerenti – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours.

Fees & policies

Refundable deposits

  • Deposit: IDR 200000 per day
  • Breakage deposit: IDR 1 per day

Children & extra beds

  • Rollaway beds are available for IDR 325000.0 per night

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Grand Zuri Dumai
Grand Zuri Dumai Hotel
Grand Zuri Dumai Hotel
Grand Zuri Dumai Dumai
Grand Zuri Dumai Hotel Dumai
Grand Zuri Dumai CHSE Certified

Frequently asked questions

Is there a pool at Grand Zuri Dumai?
Yes, there's an outdoor pool.
Are pets allowed at Grand Zuri Dumai?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Zuri Dumai?
Yes, there's free self parking.
What are the check-in and check-out times at Grand Zuri Dumai?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Grand Zuri Dumai and nearby?
Grand Zuri Dumai has an outdoor pool and a sauna, as well as a fitness centre and a garden.
Are there restaurants at or near Grand Zuri Dumai?
Yes, Cerenti offers international cuisine.
What's the area around Grand Zuri Dumai like?
Grand Zuri Dumai is located a short 8-minute walk from Siak Castle.

Grand Zuri Dumai Reviews

Reviews

8.2

Very good

8.2/10

Cleanliness

9.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

Clean and comfortable rooms. Lots of food choices in the restaurant. Best of all, very kind and helpful staff.
Omar, 1-night family trip
Verified Expedia guest review

8/10 Very good

Very good hotel to stay and relax
6-night business trip
Verified Expedia guest review

4/10 Fair

we booked super twin room, but were given deluxe room in the smoking floor. smell was very bad and staff was not able to provide a non smoking room although we requested when booking in expedia. only until next day afternoon, we were given non smoking room, but there’s no hair dryer and power plug was not working the good things are food was nice and there’s free shuttle to harbor
2-night family trip
Verified Expedia guest review

10/10 Exceptional

staff is friendly
2-night family trip
Verified Expedia guest review

10/10 Exceptional

My second stay at a Zuri hotel was once again made very nice and simple due to the wonderful friendly staff, especially at reception. Thank you for a pleasant stay.
1-night trip
Verified Wotif guest review

8/10 Very good

A well maintained and clean hotel even though it is 12 years old.
2-night trip
Verified Expedia guest review

10/10 Exceptional

Nice and decent hotel
Everthing are ok unless food are not at my expectation from the hotel restaurant...not recommanded at all to dine at the restaurant for dinner or breakfast or lunch..not at all.
Ramlah, 3-night trip
Verified Expedia guest review

8/10 Very good

Abd, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Comfort, nice breakfast, some cleanliness problems
Overall is a good hotel with friendly service and nice variety of breakfast. However, with some serious on cleanliness. We have booked 2 rooms, and found out one of the room is very strong urine smell as soon as we entered the room. We then asked to switch room. After a long waiting, we were transferred to another floor. However, both rooms are smoke room with cigarette smell too. We were told that there is no other available rooms so we have no choice but to request to go back to the original rooms, and asked them to try to clean again to remove that urine smell. Luckily this was resolved but have already took us about an hour. We initially go for this hotel by the thought to use their swimming pool facilities. However, when we check-in we were told that the pool is closed due to service maintenance that day, and will only re-open again the next day. However, when we visited the pool on next morning, we noticed the pool is full of "floating stuffs" near the entrance glass door. We were hoping that the other side of the pool will be good in condition. However, we were very disappointed that there were plenty dry leaves in the pool too.
Verified Hotels.com guest review

8/10 Very good

One night stay visiting customer, first time Dumai
Being the first time in this small city, it's nice to have a comfort room after a long day work. Breakfast is good. It will be good to have facility like gym.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

6/10 Good

nice hotel with cleanliness
nice hotel with helpful and friendly staff, quick check-in and check-out process
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

8/10 Very good

4-night trip
Verified Expedia guest review

8/10 Very good

Nyfikenhet
HELJA, 3-night romance trip
Verified Hotels.com guest review

8/10 Very good

Strategis
Karena letaknya di tengah kota. Hotel ini menjadi hotel yg paling direkomendasikan. Dan hotel terbaik mnrt saya dikota dumau hingga saat ini ditulis cuma grand zuri.
Verified Expedia guest review