Av. Juarez 123 Zona Centro, Guadalajara, JAL, 44100
What's nearby
Degollado Theater - 3 min walk - 0.3 km
Guadalajara Cathedral - 5 min walk - 0.4 km
Hospicio Cabanas - 11 min walk - 1.0 km
US Consulate General Guadalajara - 3 min drive - 2.6 km
Jalisco Stadium - 6 min drive - 4.5 km
Getting around
Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 36 min drive
San Juan de Dios Station - 5 min walk
Plaza Universidad Station - 7 min walk
Juarez Station - 16 min walk
Restaurants
Tortas Ahogadas el Guerito - 4 min walk
Starbucks - 3 min walk
Café Boutique Degollado - 3 min walk
Chai - 2 min walk
El arte cafeteria - 3 min walk
About this property
Hotel Plaza Genova Centro
When you stay at Hotel Plaza Genova Centro, you'll be a short five-minute drive from Guadalajara Cathedral and Avienda Chapultepec. Guests can visit the fitness centre for a workout or grab a bite to eat at Restaurante, which serves international cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge and a terrace. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: San Juan de Dios Station is 5 minutes and Plaza Universidad Station is 7 minutes.
Languages
English, Spanish
At a glance
Hotel size
197 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free covered on-site self-parking
On-site parking is limited
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
24-hour room service
Travelling with children
Children stay for free (see details)
Working away
24-hour business centre
3 meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Terrace
Fitness centre
Banquet hall
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Special features
Dining
Restaurante – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Fees & policies
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Real Guadalajara Centro
Real Inn Centro
Real Inn Guadalajara
Real Inn Guadalajara Centro
Real Inn Guadalajara Centro Hotel
Gamma Guadalajara Centro Histórico Hotel
Real Inn Centro Hotel
Gamma Histórico Hotel
Gamma Histórico
Hotel Plaza Génova
Plaza Genova Centro
Hotel Plaza Genova Centro Hotel
Gamma Guadalajara Centro Histórico
Hotel Plaza Genova Centro Guadalajara
Hotel Plaza Genova Centro Hotel Guadalajara
Frequently asked questions
Does Hotel Plaza Genova Centro offer free cancellation for a full refund?
Yes, Hotel Plaza Genova Centro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Plaza Genova Centro?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Plaza Genova Centro?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Plaza Genova Centro?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing is available.
Is there an on-site casino at Hotel Plaza Genova Centro?
No, this hotel doesn't have a casino, but Majestic Casino (9-min drive) is nearby.
What is there to do at Hotel Plaza Genova Centro and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Hotel Plaza Genova Centro?
Yes, Restaurante offers international cuisine.
What's the area around Hotel Plaza Genova Centro like?
Hotel Plaza Genova Centro is in Downtown Guadalajara, a short 5-minute walk from San Juan de Dios Station and 5 minutes' walk from Guadalajara Cathedral.
Hotel Plaza Genova Centro Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
14 Nov 2024
Guillermo
Guillermo, 1-night trip
Verified Hotels.com guest review
4/10 Fair
12 Nov 2024
No, so good. Pretty much was just for sleep, but i was expecting to be a better hotel for the location. Safe wasn't working, so switch rooms the second day and it was a little better.
LUCIA
LUCIA, 3-night family trip
Verified Hotels.com guest review
2/10 Poor
6 Nov 2024
There is no shower curtains and mold in the sink in the shower plaster falling from cealing. AC started loud ringing at 4am, called front desk thinking it was fire alarm. No help until morning. Not a good place to recommend.
Patricia
Patricia, 2-night business trip
Verified Hotels.com guest review
6/10 Good
7 Oct 2024
Oscar
Oscar, 2-night trip
Verified Hotels.com guest review
4/10 Fair
26 Sept 2024
The water was shut off at midnight and when I called the front desk they said there was flyers around the property yet I didn’t see any.
Patricia
Patricia, 1-night trip
Verified Hotels.com guest review
8/10 Very good
24 Sept 2024
Eduardo
Eduardo, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Sept 2024
Amazing staff members, very welcoming always with a great smile and willing to help you around.
Huber
Huber, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
3 Sept 2024
Recommend
Very clean, had a late checkin which was great and very close the cathedral all staff was very help
Yecenia
Yecenia, 1-night trip
Verified Hotels.com guest review
6/10 Good
22 Aug 2024
Hotel is located in the center of the city. Restaurant is very limited with 0 knowledge of hotel service. I ask for a glass of wine and I was told that they were not able to serve it because they did not had a wine opener? Prices on the menu do not reflect the poor menu selection
They advertised in the entrance 24 hours room service. Not available closets on terrible condition gabinetes also broken and falling apart
Location is great close to mostly everything
Sergio R
Sergio R, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
21 Aug 2024
Location perfect
Josefina
Josefina, 1-night trip
Verified Expedia guest review
10/10 Exceptional
21 Aug 2024
The staff was friendly
And location
Josefina
Josefina, 1-night trip
Verified Expedia guest review
10/10 Exceptional
15 Aug 2024
Gerardo
Gerardo, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 Aug 2024
So convenient! close to everything! A bit noisy, but its a small price to pay for the location!
Ana Itzel
Ana Itzel, 2-night romance trip
Verified Expedia guest review
8/10 Very good
8 Aug 2024
That's for you service.
Jesus
Jesus, 2-night trip
Verified Expedia guest review
10/10 Exceptional
6 Aug 2024
Enrique
Enrique, 2-night trip
Verified Expedia guest review
4/10 Fair
5 Aug 2024
Room smelled awful and there was no toilet paper and we told reception when we were down stairs and they never sent anyone. Then when we were in our room the phone didn’t work to call them. Don’t stay there.
CLAUDIA
CLAUDIA, 1-night trip with friends
Verified Expedia guest review
6/10 Good
5 Aug 2024
Property location is great, hotel is outdated no well maintained. Needs room repairs/updates. The carpet feels dirty and looks old.
Alejandro
Alejandro, 1-night family trip
Verified Expedia guest review
8/10 Very good
1 Aug 2024
Maria del Carmen
Maria del Carmen, 2-night trip
Verified Hotels.com guest review
8/10 Very good
1 Aug 2024
Eduardo
Eduardo, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 July 2024
Oscar
Oscar, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 July 2024
Great location, close to San Juan de Dios and the Cathedral. Oxxo is right next door.
Jessica
Jessica, 3-night family trip
Verified Expedia guest review
8/10 Very good
25 July 2024
Ok
Eduardo
Eduardo, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
25 July 2024
Nice
Hector
Hector, 1-night family trip
Verified Expedia guest review
6/10 Good
25 July 2024
The lobby is nice, modern and well maintained. The rooms however are not well maintained. We had to move rooms twice. The first room the toilet didn’t flush and when they came to fix it they didn’t clean up after they just left a giant puddle of water on the floor. We had to use the only two bath towels to clean up and when we asked for more bath towels the gal at the front desk gave us attitude. The second room didn’t have an iron or a phone. The counter tops were old and cracked and didn’t look clean. The location is great and the food that we did eat in the restaurant was great as well. Will definitely not being staying again.
Emily
Emily, 2-night family trip
Verified Orbitz guest review
8/10 Very good
22 July 2024
Excellent Stay in HERE
En general our stay was perfect. They keep our luggage before the check in time. Housekeeping was daily and perfect. After our check out they kept our luggage as well. This is a highly recommendable hotel. Affordable price, good service and rooms are wide and comfortable.