Boulevard Kukulcan Km 9, Mz 48 L-8-1, Zona Hotelera, Cancun, QROO, 77500
What's nearby
UltraMar Ferry Terminal - 2 min walk
Caracol Beach - 3 min walk
Cancun Convention Center - 4 min walk
Forum Beach - 5 min walk
La Isla Shopping Mall - 4 min drive
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 24 min drive
Restaurants
Hooters - 3 min walk
Starbucks - 3 min walk
Mextreme - 5 min walk
Monkey Business - 3 min walk
El Timón de Cancún Zona Hotelera - 2 min walk
About this property
Aloft Cancun
Aloft Cancun features a rooftop terrace and puts you within a five-minute walk of Cancun Convention Center. After splashing around at the outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights include a 24-hour fitness centre, a fitness centre and a snack bar/deli. Fellow travellers love the pool and helpful staff.
Languages
English, Spanish
At a glance
Hotel size
177 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only)*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Wheelchair-accessible parking on site
Height restrictions apply for on-site parking
On-site carport
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 6:30 AM–10:00 AM
WXYZ bar – This bar specialises in Mexican cuisine and only serves light fare. Open daily.
Fees & policies
Refundable deposits
Deposit: MXN 2000 per accommodation, per night
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Service fee: MXN 60 per accommodation, per night
Optional extras
Continental breakfast is offered for an extra charge of approximately MXN 280 for adults and MXN 140 for children
Early check-in can be arranged for an extra charge of MXN 1140 (subject to availability)
Late checkout can be arranged for an extra charge of MXN 1140 (subject to availability)
Pets
Pets are allowed for an extra charge of MXN 1000 per accommodation, per night
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Guests under 18 years old are not allowed in the fitness facility
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Aloft Cancun
Aloft Hotel Cancun
Cancun Aloft
Aloft Cancun Hotel
Frequently asked questions
Does Aloft Cancun offer free cancellation for a full refund?
Yes, Aloft Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Aloft Cancun?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Aloft Cancun?
Yes, cats and dogs are welcome. There's a charge of MXN 1000 per accommodation, per night. Food and water bowls are available.
Is parking offered on site at Aloft Cancun?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Aloft Cancun?
Check-in start time: 3 PM; check-in end time: midnight. There's a charge of MXN 1140 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 1140 (subject to availability). Express check-in and check-out are available.
Is there an on-site casino at Aloft Cancun?
No, this hotel doesn't have a casino, but PlayCity Casino (10-min drive) and Royal Yak Casino and Sports Book (11-min drive) are both nearby.
What is there to do at Aloft Cancun and nearby?
Have fun during the warmer months with activities nearby such as snorkelling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness centre.
What's the area around Aloft Cancun like?
Aloft Cancun is located near Gaviota Azul Beach in Zona Hotelera, a short 4-minute walk from Cancun Convention Center and 5 minutes' walk from Forum Beach. Travellers say that the area is walkable and good for shopping.
Aloft Cancun Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
15 Dec 2024
Brianda
Brianda, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Dec 2024
Jane
Jane, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Nov 2024
Rommane
Rommane, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 Sept 2024
Very nice people and hotel very respectful
Jesus
Jesus, 5-night trip with friends
Verified Expedia guest review
10/10 Exceptional
29 Aug 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
23 Aug 2024
The property is very close to the beach, the peer to go to Isla Mujeres, local restaurants and many other things. In conclusion, it is very well located for a getaway.
christian A
christian A, 6-night trip
Verified Expedia guest review
10/10 Exceptional
18 Aug 2024
Great location
Great if you just plan on doing excursions. Next to supermarket and nightlife. Didnt hear any club noise at night
Theodore
Theodore, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Aug 2024
El hotel está muy bien ubicado, las habitaciones excepcionalmente limpias. Lo recomiendo al 100
Esteban
Esteban, 3-night romance trip
Verified Expedia guest review
8/10 Very good
10 Aug 2024
Nice stay
Rahul
Rahul, 2-night trip
Verified Expedia guest review
10/10 Exceptional
5 Aug 2024
Love this place I stay here all the time
Alexis
Alexis, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
5 Aug 2024
Very ckean and cute atmosphere
Alexis
Alexis, 1-night trip
Verified Expedia guest review
4/10 Fair
4 Aug 2024
Wendy
Wendy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
31 July 2024
Tayyab
Tayyab, 1-night trip
Verified Hotels.com guest review
6/10 Good
30 July 2024
Decent stay for what we paid.
Sabina
Sabina, 1-night family trip
Verified Expedia guest review
2/10 Poor
29 July 2024
I had room 409
There was hair in the bathroom
By the sink and the shower. The sheets were dirty and it looked like the room had not been cleaned
Britteney
Britteney, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 July 2024
We came to this property after leaving our original booking, which we reserved for seven days. This is another property in the downtown area. This property makes our trip so beautiful, value-added, and nice. We really enjoyed the property's facilities and surrounding activities. Our children really enjoyed it. The breakfast was very good. I like the beans and eggs. Thank you. We will come again.
WIJASINHAGE
WIJASINHAGE, 5-night family trip
Verified Expedia guest review
2/10 Poor
27 July 2024
Maurice
Maurice, 1-night trip
Verified Hotels.com guest review
8/10 Very good
25 July 2024
Jacob
Jacob, 3-night trip
Verified Expedia guest review
10/10 Exceptional
25 July 2024
INDRA PRASAD
INDRA PRASAD, 1-night trip
Verified Expedia guest review
10/10 Exceptional
21 July 2024
Deidre
Deidre, 8-night trip
Verified Travelocity guest review
6/10 Good
20 July 2024
Kiran
Kiran, 1-night trip
Verified Expedia guest review
4/10 Fair
20 July 2024
Our reservation included breakfast and it was denied to us
Manuel
Manuel, 1-night family trip
Verified Expedia guest review
8/10 Very good
19 July 2024
We loved the able to walk to different beaches, restaurants, and shops. Very convenient location. Breakfast buffet was ok, same food for 3 days. But the 12 hours of drinks was great as well!
Tracy Lynn
Tracy Lynn, 3-night family trip
Verified Expedia guest review
2/10 Poor
16 July 2024
Estela
Estela, 4-night trip
Verified Expedia guest review
2/10 Poor
11 July 2024
…poor conditions of the hotel. Staff would not give their names for calls. Asked to speak to a manager and a manager was never “available”.