10/10 Exceptional
27 Oct 2024
A wonderful stay made better by little details
We saw the great rating and jumped at the chance to stay here. When our train pulled into Venice it was pouring and by the time we got to the hotel (less than a 10 min walk) we were pretty soaked. But as soon as we walked in we forgot all about it. They took our passports and directed us to the lounge for a welcome drink and some pastries, and encouraged us to take our time while they checked us in. When we finally finished they accompanied us to our room where we found our bags waiting for us and they had even taken our jackets and hung them to dry. The service is friendly, the room is comfortable and the details are like this the whole stay. They have a nightly happy hour in the lounge where if you order a drink you can help yourself to finger foods, little sandwiches, salames etc. Beyond that the hotel is very classically decorated and has a nice garden. It’s close to the train and the Piazzale Roma (for buses and water taxis) but walkable to the main sights. Would definitely recommend!
Justin
Justin, 2-night trip
Verified Hotels.com guest review