6/10 Good
1 Dec 2024
All was very good until the morning. My husband took his shower first, but the drain was clogged. The bathroom flooded with about two inches of water, and the water continues to leak out of the bathroom. I told the front desk immediately. They said they would send someone right up so we went to breakfast. We returned to our room and no one had been there. We packed up and I could not enter the bathroom at all. As we were leaving, two people showed up to take care of the bathroom. I went to the front desk and explained that I will be complaining and requesting a refund. He then offered me another room, but we were leaving and it was almost check out time.
William
William, 1-night family trip
Verified Hotels.com guest review