John F. Kennedy International Airport (JFK) - 56 min drive
New York 14th St. Station - 11 min walk
New York 9th St. Station - 14 min walk
New York Christopher St. Station - 14 min walk
8 Av. Station (W 14th St.) - 2 min walk
14 St. Station (7th Ave.) - 8 min walk
18 St. Station (7th Av.) - 8 min walk
Restaurants
Starbucks - 2 min walk
Buddakan - 1 min walk
Los Tacos No. 1 - 2 min walk
Tao Downtown - 1 min walk
Lobster Place - 2 min walk
About this property
Dream Downtown, by Hyatt
Dream Downtown, by Hyatt puts you within a five-minute walk of The High Line Park and features a nightclub and a rooftop terrace. The restaurant is the perfect spot for a bite to eat, and after visiting the 24-hour fitness centre for a workout, you can unwind with a drink at the bar/lounge. This luxurious hotel also features a poolside bar, a seasonal outdoor pool and a terrace. Fellow travellers say great things about the helpful staff and location. Public transportation is only a short walk: 8 Av. Station (W 14th St.) is 2 minutes and 14 St. Station (7th Ave.) is 8 minutes.
Languages
Chinese (Mandarin), English, French, Italian, Korean, Portuguese, Russian, Spanish
At a glance
Hotel size
314 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Access to the beach and pool is limited to adults over 21 years old and is open Tuesday-Sunday from 11 AM to 6 PM. Access to the pool is available by reservation only and fee varies.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Parking
Covered on-site self-parking (USD 60 per night)
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Poolside bar
Working away
Meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Facilities
2 buildings/towers
Built in 2011
ATM/banking
Rooftop terrace
24-hour fitness centre
Seasonal outdoor pool
Nightclub
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
LED television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Dressing gowns
Iron/ironing board
Sleep well
Blackout curtains
Free cot/infant bed
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Destination fee: USD 57.38 per accommodation, per night
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 12 September to 30 May:
Swimming pool
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 99 per accommodation, per stay
Parking
Covered self-parking costs USD 60 per night
Pool, spa, & gym (if applicable)
Pool access available from 11:00 AM to 6:00 PM
The seasonal pool is open from May 31 to September 11
Policies
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Downtown Dream
Dream Downtown
Dream Downtown Hotel
Dream Downtown Hotel New York
Dream Downtown New York
Dream Downtown Hotel New York City
Frequently asked questions
Does Dream Downtown, by Hyatt offer free cancellation for a full refund?
Yes, Dream Downtown, by Hyatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Dream Downtown, by Hyatt?
Yes, there's a seasonal outdoor pool. Guests have pool access from 11:00 AM to 6:00 PM.
Are pets allowed at Dream Downtown, by Hyatt?
Yes, pets are welcome. There's a charge of USD 99 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Dream Downtown, by Hyatt?
Yes. Self-parking costs USD 60 per night.
What are the check-in and check-out times at Dream Downtown, by Hyatt?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Express check-out is available.
Is there an on-site casino at Dream Downtown, by Hyatt?
No, this hotel doesn't have a casino, but Resorts World Casino (22-min drive) is nearby.
What is there to do at Dream Downtown, by Hyatt and nearby?
Dream Downtown, by Hyatt has a nightclub and a seasonal outdoor pool, as well as a 24-hour fitness centre.
Are there restaurants at or near Dream Downtown, by Hyatt?
Yes, there's an on-site restaurant.
What's the area around Dream Downtown, by Hyatt like?
Dream Downtown, by Hyatt is in Manhattan, a short 2-minute walk from 8 Av. Station (W 14th St.) and 14 minutes' walk from 5th Avenue. Travellers give top marks for the hotel's prime location.
Dream Downtown, by Hyatt Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.0/10
Staff & service
7.4/10
Amenities
7.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
24 Dec 2024
December in NYC
Fantastic base for exploring NYC. Hotel was relaxed with a calm feel good vibe. All interactions with staff were excellent. No disturbance from the nightclub as othed reviewers had experienced
Stuart
Stuart, 5-night family trip
Verified Hotels.com guest review
2/10 Poor
24 Dec 2024
Christine
Christine, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
18 Dec 2024
martin
martin, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
18 Dec 2024
Great stay, have stayed before. Left my wallet and it was found by security with everything in it, was very happy to hear this. Front desk staff was always upbeat and accommodating.
Penelope
Penelope, 4-night trip
Verified Hotels.com guest review
8/10 Very good
17 Dec 2024
Ruth
Ruth, 3-night trip
Verified Hotels.com guest review
6/10 Good
17 Dec 2024
Great location
Saul
Saul, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
16 Dec 2024
Great staff, great service.
Stacey
Stacey, 3-night family trip
Verified Hotels.com guest review
4/10 Fair
12 Dec 2024
Watch Out For the Switch!
I was extremely disappointed. I made a reservation for two rooms with two double beds for a one night stay months ago. When we arrived at the hotel we were told that the rooms were upgraded to a king bed and a pull out couch and one of the rooms would not be ready until 7pm when check in is at 3. They said the pull out couches would be set up. When we returned at 10pm the pull out couch was not set up and had to call down to the desk to have it done. That’s not what my reservation said nor did we want a pull out and a king! We complained but nothing came of it.
Nancy
Nancy, 1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
6 Dec 2024
Great disappointment
I use to stai in Dream Downtown in The past; hotel is getting old and service Very Poor. At My arrival….long wait for check in ( even if I should have Priority due to World Of Hyatt Member. But The worst is they don’t refound me for cancellation of last night with 3 days advise. Won’t happen again….because I won’t visit this hotel anymore.
Uberto
Uberto, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
3 Dec 2024
Great location with amazing views from the nightclub. Staff was very friendly and the room was clean and comfortable, larger than most you find in the city. There’s also a coffee cafe in the lobby. We enjoyed going up to the club to experience some city nightlife and music!
Amelia
Amelia, 1-night trip
Verified Hotels.com guest review
4/10 Fair
30 Nov 2024
Hotel in Poor Condition
The hotel is in bad shape. Poor condition. Disappointing and not what we expected. The entire facility needs maintenance. The carpet in the hallway was damaged. The furniture in the room was all worn out and the rug was a piece of trash.
Eric
Eric, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 Nov 2024
Christine E
Christine E, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Nov 2024
Lauren
Lauren, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Nov 2024
BEATRIZ
BEATRIZ, 4-night trip
Verified Hotels.com guest review
6/10 Good
11 Nov 2024
Average hotel.
Anna Livia
Anna Livia, 3-night trip
Verified Hotels.com guest review
4/10 Fair
5 Nov 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
6/10 Good
5 Nov 2024
Megan
Megan, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
4 Nov 2024
Simone
Simone, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
4 Nov 2024
I was annoyed that the room was not ready by 3:00. We arrived @ 12 and asked for an early check in. One of the rooms was available close to 3:00 and the other room was not available until 3:20 after several phone calls to ask them to get the room inspected so we could check in. For a one night stay, it should have been ready by 3:00. Otherwise the room was comfortable and clean.
Shannon
Shannon, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
3 Nov 2024
Super loud on the weekends
Extremely loud at night due to the club downstairs. We were in the 11th floor and still our room was vibrating from the music. Never stay here on a weekend unless you don't plan to sleep.
Marina
Marina, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Oct 2024
Craig
Craig, 1-night trip
Verified Hotels.com guest review
4/10 Fair
29 Oct 2024
Needs some repair
The rooms are in need of repair - we had peeling Wallcovering, a worn out couch, torn carpet in the hall. It makes the facility feel dirty even when it’s not. The front desk was so helpful to us & the housekeeping staff was wonderful in helping us find a lost earring
Jillian
Jillian, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2024
Letrell
Letrell, 1-night trip
Verified Hotels.com guest review
2/10 Poor
13 Oct 2024
GG
Light switch wasn’t working, super noisy hotel, phone wasn’t working, no bottle of still water in my room. Disgustingly dirty rugs.