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Element New York Times Square West

3.0 star property
Pet-friendly hotel with 24-hour fitness, connected to the convention centre, near Times Square
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Element New York Times Square West

Rooftop terrace
1 bedroom, pillow-top beds, in-room safe, desk
1 bedroom, pillow-top beds, in-room safe, desk
Traditional Room, 1 King Bed
Interior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Connecting rooms available
  • Free breakfast
  • Gym
  • Pet-friendly
  • Laundry facilities
  • 24/7 front desk
Main amenities
  • Weekly housekeeping
  • Rooftop terrace
  • 24-hour fitness centre
  • Free use of bicycles
  • 24-hour business centre
  • Business centre
  • 2 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
Feel at home
  • Free cots/infant beds
  • Kitchenette
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
The price is AU$198
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed, City View

Fitness facility

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Fitness facility

Traditional Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

1 bedroom, pillow-top beds, in-room safe, desk

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, City View

1 bedroom, pillow-top beds, in-room safe, desk

Studio, 1 King Bed, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Fitness facility

Traditional Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | Lobby

Suite, 1 Bedroom, City View

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
  • 49.6 sq m
  • City view
  • Sleeps 2
  • 1 King Bed
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About the area

Map
311 West 39th Street, New York, NY, 10018

What's nearby

  • Times Square - 6 min walk - 0.5 km
  • Broadway - 7 min walk - 0.6 km
  • Madison Square Garden - 7 min walk - 0.7 km
  • Empire State Building - 15 min walk - 1.3 km
  • Rockefeller Center - 18 min walk - 1.5 km

Getting around

  • Teterboro, NJ (TEB) - 16 min drive
  • Linden, NJ (LDJ) - 27 min drive
  • Newark Liberty Intl. Airport (EWR) - 33 min drive
  • LaGuardia Airport (LGA) - 40 min drive
  • John F. Kennedy International Airport (JFK) - 57 min drive
  • Penn Station - 9 min walk
  • New York W 32nd St. Station - 13 min walk
  • Grand Central - 42 St. Station - 15 min walk
  • 42 St. - Port Authority Bus Terminal Station - 2 min walk
  • 34 St. - Penn Station - 6 min walk
  • Times Sq. - 42 St. Station - 6 min walk

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Carlo's Bake Shop - ‬2 min walk
  • ‪Beer Authority - ‬2 min walk
  • ‪Angelina Bakery NYC - ‬1 min walk
  • ‪Dear Irving on Hudson - ‬2 min walk

About this property

Element New York Times Square West

Element New York Times Square West features a rooftop terrace and puts you within a 10-minute walk of Times Square and Broadway. Guests can visit the 24-hour fitness centre for a workout, and free perks include WiFi, wired Internet and buffet breakfast daily between 6:30 AM and 10:00 AM. Also, Madison Square Garden and Bryant Park are within a short 10-minute walk. Fellow travellers like the central location for the sightseeing and because it's only a short walk to public transportation: 42 St. - Port Authority Bus Terminal Station is steps away and 34 St. - Penn Station is 6 minutes.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 411 rooms
    • Arranged over 40 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 18 kg per pet)*
    • Service animals welcome
    • Pets must be supervised
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Off-site parking within 0.2 mi (USD 72 per day), from 7:00 AM to midnight
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Travelling with children

  • Local/corner shop

Working away

  • 24-hour business centre
  • 2 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Free bike hire
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Rooftop terrace
  • Television in common areas
  • 24-hour fitness centre
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • No plastic coffee stirrers
  • No plastic drinking straws

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Hand-held shower heads
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in shower
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Pillow-top mattress
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Toaster
  • Free bottled water
  • Cookware, dishes and utensils
  • Dishwasher
  • Paper towels

More

  • Weekly housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Fees & policies

Refundable deposits

  • Deposit: USD 250 per accommodation, per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per day (maximum USD 150 per stay)

Parking

  • Parking is available off-site and costs USD 72 per day (0.2 mi away; open 7:00 AM to midnight

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the fitness facility

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property is professionally cleaned.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Element Aparthotel New York Times Square West
Element New York Times Square West
Element New York Times Square West Hotel New York City
Element New York Times Square West Aparthotel
Element Times Square West Aparthotel
Element Times Square West

Frequently asked questions

Does Element New York Times Square West offer free cancellation for a full refund?
Yes, Element New York Times Square West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Element New York Times Square West?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 18 kg per pet. There's a charge of USD 50 per pet, per day. Service animals are exempt from fees.
What are the check-in and check-out times at Element New York Times Square West?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at Element New York Times Square West?
No, this hotel doesn't have a casino, but Resorts World Casino (22-min drive) is nearby.
What is there to do at Element New York Times Square West and nearby?
Have fun during the warmer months with activities such as cycling. Element New York Times Square West also has a 24-hour fitness centre.
Does Element New York Times Square West have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a fridge and a dishwasher.
What's the area around Element New York Times Square West like?
Element New York Times Square West is in Manhattan, a short 2-minute walk from 42 St. - Port Authority Bus Terminal Station and 6 minutes' walk from Times Square. Travellers say that the local area is very central perfect for sightseeing.

Element New York Times Square West Reviews

Reviews

8.2

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very good

Slept great!
Great location. Clean room. Comfy beds.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoyed our stay
We were very pleased with our stay. We stayed during one of the busiest/most expensive weeks of the year (1st weekend in Dec) & the staff was very eager to help us with anything we needed. One evening we came in late with treats from Carlos bakery nearby & were rummaging to find silverware. A worker found us & helped us find what we needed & showed us there was still some hot water available to make a cup of cocoa. The location was very convenient to everything. And the breakfasts offered plenty to start our days, including delicious coffee which is very important to us.
Christie, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Safe stay easy to subway system
Nice and friendly staff made the stay! Comfortable nice sized room with a kitchen!!!!!
Jennifer, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Best stay ever!!!
Great stay! What a great find I found for us this trip. They had great food for breakfast, wine/beer & cheese at 530pm and hot chocolate Andes coffee all day!! The rooms were comfortable and spacious, has a full mini kitchen-stove, full size frig, dishes ands when a lil dishwasher!! Whhhhaattt?!?!? We WILL definitely stay here again♥️
We definitely do LOVE Nyc!!!!
Look at the size of these rooms-Spacious!
Full mini size kitchen even a dishwasher!
Breakfast every morning
James, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

DeAndrae, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

The big and only issue was the elevators
juan, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Joselid, 5-night trip
Verified Hotels.com guest review

6/10 Good

Buen hotel, recomendable.
Problema con los ascensores, Estaba en el piso 31 y de tres ascensores funcionaba solo uno. La habitación es cómoda y el hotel esta bien ubicado. El desayuno estaba muy bien para ser Nueva York que no suelen ofrecer desayuno o es super básico. Hacen la habitación día por medio, ya que pasan a cambiar los toallones haría la cama todos los días! El personal de recepción es muy amable
Ines Nor, 6-night trip
Verified Hotels.com guest review

6/10 Good

Samantha, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Kanwar rajdeep singh, 3-night trip
Verified Hotels.com guest review

6/10 Good

Awesome location
The hotel has an amazing location and super friendly staff. They allowed us to check in early as well. They offer a free breakfast as well. Coffee is available all day and free water bottles. My only complaint would be the elevators. They have three but only two working and in the late afternoon/evening they use one for movement of garbages and supplies which I understand needs to be done but it still is a huge inconvenience and long waits. Overall we had good sleeps on comfy beds and a little kitchenette and a great view!!!!
Susan L, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Elevator waiting time is pain but otherwise everything else is good.
Vandana, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Budget friendly decent Hotel
It was a decent stay, nothing to complain and nothing to praise
rameez, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Had a great stay. Free breakfast was an amazing bonus. Only issue was while using the shower the water wasn’t draining quickly enough and was left behind when the next person showered. Water also made it out of the shower and into the floor, no matter how we tried to prevent that from happening. We had no luck with it.
Melissa, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

Unpleasnt experience; Beware of broken elevators
Staying here was an unpleasant experience. CONDITION: 1. The elevators are undergoing maintenance, waiting time is extremely long. They said it would take 2+ more months. 2. The phone in one room was broken, in another room entirely missing - no way to contact reception. 3. The water in the bathroom sink did not drain properly. 4. The shower did not have hot water in the early morning. SERVICES: 5. Once inside the room, someone came in without notice, entered the bathroom, and left. Shortly after he came again, and said that he is doing maintenance. To my question answered that he is doingmaintenance. "did not know someone checked in". 6. They do not allow to leave luggage after check-out in the hotel until late night. I planned to pick mine around midnight, and instead was forced to carry it with around with me.
2-night trip
Verified Hotels.com guest review

6/10 Good

The hotel elevator was horrible. I walked down 39 flights of status twice due to elevator problems.
Ashley, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Indira, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carlos, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Breathtaking city views (photo taken from room)
Modern, clean and comfortable, we enjoyed staying at the Element. The view was absolutely breathtaking (40th floor facing Hudson Yard) and the room had everything we needed. The free breakfast food was good but used disposable plastic cutlery. Staff were friendly and helpful. Would definitely recommend staying here.
3-night trip
Verified Hotels.com guest review

6/10 Good

Just okay Stay
The hotel is average. Room was clean overall but just not high quality finishes or linens and very worn. The bathroom outlet did not work. I wouldn’t stay again because I didn’t feel the cost was in line with the quality even for the location which was very convenient for this short trip.
Bathroom door
Rusted hinges
Broken outlet
Craig, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Karen, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Very dirty bathroom and Serious safety hazards
We were given a room at floor11. * The sink in the bathroom would not work; the water in it could not flow away. We asked the clerk to change our room; but we were told that no room was available. They got somebody to come into our room to check it out and fix, that’s around 12:30 AM; then we were told to remove the stopper in the sink to use it. However, we noticed that later the sink was also leaking, and that toilet was leaking too. * The shower place is very small and dirty; the hotel put a dirty folded table in the shower place and it couldn’t be removed away. The sprinkler device is very poor and simple. You have to squat to take a shower or use one hand to hold the sprinkler. * Emergency passageway has obstacles. Just out of the room, a large shelf had been placed in the passageway since we arrived. Once there was need for leaving for emergency, customers would be in danger and big trouble. Room is also dirty. This condition is not acceptable for providing to any customer, and it took almost $500 one night. I will not choose this hotel anymore.
1-night business trip
Verified Hotels.com guest review

4/10 Fair

Underwhelming
so incredibly busy and the elevators were slow and challenging for the size of crowd... coffee maker in room didn't work... hot water if you're lucky...but then the steam set off the smoke alarm. front desk couldn't be bothered at check in... not what we expected for the price. never even attempted to clean the room, or fulfill our requests for more towels.
Russell, 3-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Steven, 3-night trip
Verified Hotels.com guest review