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Hotel Lago Grey

3.5 star property
Lakefront hotel in Torres del Paine with restaurant and bar/lounge
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Lago Grey

View from property
Front of property
Standard Double Room, 1 Queen Bed
Lake view
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Free parking
    Free parking
  • Free breakfast
    Free breakfast
  • Laundry facilities
    Laundry facilities
  • Non-smoking
    Non-smoking
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage
Feel at home
  • Free cots/infant beds
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • LCD TV
The price is AU$861
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double Room, Multiple Beds (Twin)

Superior Double Room, Multiple Beds (Twin)

Superior Double Room, Multiple Beds (Twin)

Highlights

Free cots/infant beds
LCD TV
Shower/bath combination
Private bathroom
In-room safe
Daily housekeeping
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed

Highlights

Free cots/infant beds
LCD TV
Shower/bath combination
Private bathroom
In-room safe
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

In-room safe, free cots/infant beds

Standard Single Room

Highlights

Free cots/infant beds
LCD TV
Shower/bath combination
Private bathroom
In-room safe
Daily housekeeping
  • 20 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Highlights

Free cots/infant beds
LCD TV
Shower/bath combination
Private bathroom
In-room safe
Daily housekeeping
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

Highlights

Free cots/infant beds
LCD TV
Shower/bath combination
Private bathroom
In-room safe
Daily housekeeping
  • 30 sq m
  • Lake view
  • Sleeps 1
  • 2 Single Beds

View all photos for Standard Double Room, Multiple Beds (Twin)

Standard Double Room, Multiple Beds (Twin)

Standard Double Room, Multiple Beds (Twin)

Highlights

Free cots/infant beds
LCD TV
Shower/bath combination
Private bathroom
In-room safe
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 2 Large Single Beds

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About the area

Map
Sector Lago Grey S/N, Torres del Paine, Magallanes y Antartica Chilena, 8320000

What's nearby

  • Glacier Grey - 4 min drive - 1.6 km
  • Torres del Paine National Park - 38 min drive - 21.3 km
  • Lago Pehoe - 51 min drive - 25.3 km
  • Salto Chico Falls - 52 min drive - 25.6 km
  • Salto Grande - 67 min drive - 33.3 km

Restaurants

  • ‪Restaurant Explora Torres Del Paine - ‬52 min drive
  • Campamento Italiano
  • ‪Explora Patagonia -- Hotel Salto Chico - ‬52 min drive

About this property

Hotel Lago Grey

Enjoy your visit to Torres del Paine with a stay at Hotel Lago Grey. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Other highlights include a snack bar/deli and a garden.

Languages

English, Spanish

At a glance

Hotel size

  • 60 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Minimum check-in age – 15
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free uncovered on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

What to do

  • Boat tours

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • LCD television

Sleep well

  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer (on request)
  • Towels

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Policies

This property does not have lifts.
This property accepts credit cards and cash.

Also known as

Hotel Lago
Hotel Lago Grey
Hotel Lago Grey Torres Del Paine
Lago Grey
Lago Grey Hotel
Lago Grey Torres Del Paine
Hotel Lago Grey Hotel
Hotel Lago Grey Torres del Paine
Hotel Lago Grey Hotel Torres del Paine

Frequently asked questions

Does Hotel Lago Grey offer free cancellation for a full refund?
Yes, Hotel Lago Grey does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Lago Grey?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Lago Grey?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Lago Grey?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at Hotel Lago Grey and nearby?
Have fun during the warmer months with activities such as boat tours. Hotel Lago Grey also has a garden.
Are there restaurants at or near Hotel Lago Grey?
Yes, there's an on-site restaurant.

Hotel Lago Grey Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

This hotel is conveniently located near Grey Lake and offers stunning mountain views. The staff is exceptionally polite and attentive, and the food is outstanding. The rooms are beautiful, with gorgeous vistas. I highly recommend this hotel, especially if you take their excursions. If you're planning to navigate to Glacier Grey, the hotel serves as the meeting point. We booked a half-day trek through the hotel, and our guide, Nicolas, was very attentive and always answered our questions. At the end of the trek, they provided delicious snacks.
maira, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing location on the lake with gorgeous picturesque views and fantastic service.
Carrie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Met expectations. Friendly staff. Good food!
Verified Expedia guest review

8/10 Very good

The rooms are nice, the food is very good, the place is awesome. You have to know however that booking a premium room doesn’t guarantee you a nice view of the lake and the mountains. Many of the most expensive rooms have trees right in front of them, making the view more or less interesting.
Ramon, 1-night romance trip
Verified Expedia guest review

6/10 Good

Nabeel, 4-night trip
Verified Expedia guest review

4/10 Fair

The accommodation building is just like a temporary building in the forest. I don’t have a problem with that but this is not worth the money at all. Room was so small and noisy with people walking around.
CHONNAPINYA, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Great location to take the Lago Grey boat
Arthur, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very unique location! Beautiful sunrise on the mountains. Great dinner and breakfast.
Patrick, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Chunlin, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Ruoheng, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

We loved our stay at Lago Grey! The excursions they offered were fun and well rounded! And the staff and food was nice!
Katharine, 3-night romance trip
Verified Expedia guest review

4/10 Fair

This hotel is highly overrated. Ratings are purely based on its location. The rooms are small and extremely basic. We had small bathroom with leaking toilet. Staff is totally overworked and exploited and thus tend to look and act that way. Can only buy water at the incredibly overpriced bar restaurant food and breakfast overpriced and mediocre at best.
Verified Expedia guest review

10/10 Exceptional

Two nights stay
Very friendly and professional staff. Beautiful location. Special thanks to Ivan and Ircu! Very good breakfast. Restaurant is good especially given its remote location. I would recommend to rent a car as the hotel is not served by public transportation frequently. May not be the best location to hike to the base of Torres de Paine, trail head is about one hr drive away.
Jun, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Beautiful view of the grey glacier! Rooms could use slight updating and deep clean. There were smashed bugs on our wall and in the bathroom. Overall beautiful property.
sop, 1-night romance trip
Verified Expedia guest review

6/10 Good

I tried to get help with transportation from Puerto Natales but they just sent their main link with no help. It is a gravel road on/off 2 hours to get there. A private taxi is over $100 USD 1 way and the public bus only runs once early in the morning or once at night. We learned most people rent a car. I learned through networking that there may be a shared shuttle but not sure how to find it and hotel will not help. Not all rooms have the amazing view, some just to another building or greenery. They are simple rooms but effective and warm, good pillows with TV. It is all the basics. There is no spa or sundry store, you must walk/drive down to a mini mart that is separate but not far. If you want Hotel Lago Grey souvenirs get them there because they are not in Puerto Natales. Great cappuccino machine in bar area and decent meals. Only place to eat so either bring your own food or plan on having all your meals there, which are pricey. You must ask a lot of questions regarding tours, timing, etc it is not efficient. However, the guides on the tours are great and helpful!
TrpH, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Not easy to get to but worth the views!!!
Amazing Views!!!
Brent, 4-night trip
Verified Hotels.com guest review

8/10 Very good

The hotel was in a good location, just a short drive down to the trailhead where you can hike down to the beach where you can view the Grey Glacier and any icebergs that have calved off the glacier, and also where you can hike up to Mirador Ferrier. If you are planning to continue your trip into the park, you can take a one way boat ride to the other side of Lago Grey. I was generally satisfied with my stay, and the service was excellent from the reception as well as the restaurant/bar. However, in the room, the power sockets are placed behind the bed, so I had to shift the bed away from the wall in order to access power. Also, although you see beautiful pictures of the glaciers in the photos provided by the hotel, the view I got from my room was of a tree and other buildings. I think only the rooms on the higher floors in the newer block get the view, and in any event the glacier and the lake are quite far from the hotel so don't expect to get a close up view from your room.
Grace, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

yuanzhi, 3-night romance trip
Verified Hotels.com guest review

8/10 Very good

We loved the location as we could seen the mountains from our room and also the dining area. The staff was not very polite and most did not speak english
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Worth every penny for the view from the bar, restaurant, and the bedrooms. Incredible. The room was large, clean, had a great view, good heating, and great bathroom including lots of hot water. Food was good - both bar and restaurant - and the tours were excellent. In terms of the offered tours, we hiked up to the base of the Torres with my friend and our guide Felipe, who was excellent. The glacier cruise is brilliant, and includes free pisco sour. On our final day we did a tour of the main waterfalls and sights around the Massif - again led by Felipe. I thought this would be mildly diverting - it was actually seriously good, great to see some of the less well-known parts of the park that are equally stunning. Also to get up close with the vast amount of wildlife that’s hanging around. At lunch (the packed lunches the hotel provides are substantial) Felipe also produced bottles of wine and beers. While the tours aren’t cheap, you don’t get a cheap experience - they make you feel it’s worthwhile. Staying at this hotel was absolutely the right decision. Can’t wait to come back.
4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Amazing location. It’s the second time we’ve stayed here and this time it was for my birthday and they made that really special. We stayed in room 911 (excellent room number) and it had such a fantastic view. We were greeted by a view of an iceberg that had to be several stories high gleaming blue on the grey Lago with the glacier grey in the background. Amazing. Good food and yummy pisco sours! I only wish we hadn’t split up our hotels (two days in one place in TDP and two days in another) because I’d love to still be staying there and have that view. However, when in TDP you shouldn’t spend much time in your room because you’ve got to get out and explore!
Stotyx123, 2-night romance trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

8/10 Very good

Great but could be exceptional
Hotel Lago Grey is exceptionally located in Torres del Paine on the Grey Lake. I was informed that the hotel used to be considered a Hostel and that’s maybe somewhat noticeable in the facilities although I understand they are looking to add a Spa. The Hotel thrives on the Navigation to the Glacier which is a truly wonderful trip but suffers slightly with its excursion offering in the Park. Just be warned that as a solo traveller it might be complicated to do tours as they have a two person minimum, grant priority to all inclusive guests and only have a small team of guides which to me seems to be understaffed. The guides however who were amazing, they are extremely knowledge, friendly and helpful. Furthermore, the hotel staff (reception, Restaurant, Bar) and the navigation team are all fantastic and do everything they can to assist and accommodate you. They even go as far as to contact Head Office so they can make an exception. I had a Superior Lake view room which was very comfortable but it didn’t have an uninterrupted view of the lake, as the pictures show, but a large tree bang in the middle - that’s not to say the view was bad just not as expected for the price of the room. Overall I had a wonderful time at Lago Grey and with a few tweaks it could be exceptional.
Steven, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

ZVI, 1-night romance trip
Verified Hotels.com guest review