ITC Gardenia, a Luxury Collection Hotel, Bengaluru
ITC Gardenia, a Luxury Collection Hotel, Bengaluru puts you within a 10-minute drive of M.G. Road and Bangalore Palace. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Cubbon Pavilion, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge and a 24-hour fitness centre. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Mahatma Gandhi Road Station is 6 minutes and Trinity Station is 13 minutes.
Languages
English, Hindi
At a glance
Hotel size
292 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
Free secured on-site self-parking
Free on-site valet parking
Wheelchair-accessible parking and van parking on site
Transfers
Airport pickup on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Food and drink
5 restaurants
Bar/lounge
Private dining
24-hour room service
Travelling with children
Children stay for free (see details)
Children's menu
Lifeguard on-site
What to do
Golfing nearby
Working away
24-hour business centre
Computer station
Conference centre
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free bike hire
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2009
ATM/banking
Rooftop garden
Garden
24-hour fitness centre
An outdoor pool
Bike parking
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Vegan dining options
Vegetarian dining options
Double-glazed windows
Comprehensive food waste policy
No plastic coffee stirrers
Banquet hall
Reception hall
Traditional architecture
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Accessible airport shuttle
Wheelchairs available on site
Closed-captioned TV
Grab bar near toilet
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
IPad
DVD player
49-inch Smart TV
Premium digital channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Window screens
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Pillow-top mattress
Free cot/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free newspapers
Desk chair
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
Energy-saving switches
Water-efficient showers only
Restaurant dining guide
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 7 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.
Dining
Cubbon Pavilion – Overlooking the garden, this coffee shop specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open 24 hours. Reservations are required.
Highland Nectar – This bar only serves light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Lotus Pavilion – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Kebabs and Kurries – This fine-dining restaurant specialises in Indian cuisine and serves lunch and dinner. Reservations are required. Open daily.
Edo – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of INR 5129 per vehicle. Maximum occupancy 2
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for INR 2000.0 per night
Airport shuttle service for children between the ages of 12 and 18 costs INR 5129
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: Google Pay.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
ITC Royal
ITC Royal Gardenia
ITC Royal Gardenia Bengaluru
ITC Royal Gardenia Hotel
ITC Royal Gardenia Hotel Bengaluru
Royal Gardenia
Royal Gardenia Bengaluru
ITC Gardenia Bengaluru Hotel
ITC Gardenia Hotel
ITC Gardenia Bengaluru
ITC Gardenia
ITC Gardenia Luxury Collection Hotel Bengaluru
ITC Gardenia Luxury Collection Hotel
ITC Gardenia Luxury Collection Bengaluru
ITC Gardenia Luxury Collection
ITC Gardenia, a Luxury Collection Hotel, Bengaluru Hotel
ITC Gardenia, a Luxury Collection Hotel, Bengaluru Bengaluru
Frequently asked questions
Does ITC Gardenia, a Luxury Collection Hotel, Bengaluru offer free cancellation for a full refund?
Yes, ITC Gardenia, a Luxury Collection Hotel, Bengaluru does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at ITC Gardenia, a Luxury Collection Hotel, Bengaluru?
Yes, there's an outdoor pool.
Are pets allowed at ITC Gardenia, a Luxury Collection Hotel, Bengaluru?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at ITC Gardenia, a Luxury Collection Hotel, Bengaluru?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by ITC Gardenia, a Luxury Collection Hotel, Bengaluru?
Yes, a shuttle from the airport to the hotel is available. The charge is INR 5129 per vehicle.
What are the check-in and check-out times at ITC Gardenia, a Luxury Collection Hotel, Bengaluru?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at ITC Gardenia, a Luxury Collection Hotel, Bengaluru and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. ITC Gardenia, a Luxury Collection Hotel, Bengaluru also has a 24-hour fitness centre and a sauna, as well as a garden.
Are there restaurants at or near ITC Gardenia, a Luxury Collection Hotel, Bengaluru?
Yes, there are 5 on-site restaurants, featuring international cuisine and garden views.
What's the area around ITC Gardenia, a Luxury Collection Hotel, Bengaluru like?
ITC Gardenia, a Luxury Collection Hotel, Bengaluru is in Bangalore City Center, a short 6-minute walk from Mahatma Gandhi Road Station and 6 minutes' walk from M.G. Road.
ITC Gardenia, a Luxury Collection Hotel, Bengaluru Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
28 Dec 2024
Abhishek
Abhishek, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Dec 2024
5* hotel which can be better
This hotel is very nice. Definitely worth the 5*. Most of the staff at the hotel are really welcoming, nice and knowledgeable. Majority of them will go the extra mile to make your stay at the hotel really comfortable. Rohit who works at reception is exceptional. He is such a great employee and every morning he took time out to greet me, shake my hand and ask how I am and if I have any issues/questions. He provides top quality service and he is the reason why ITC Gardenia should be rated 5* purely down to his hard work. The room is lovely and big. Everything about the room is fine, bed, shower etc etc. the restaurants in the hotel are great and at good price and the canapés from 18:00 - 20:00 is a great idea. This hotel is very close to local attractions. The only thing I don’t like about the hotel is few staff members who work at the spa/gym. They aren’t helpful and feel like they are watching what I do. The spa is not recommended. I had a facial done and it did not last the allocated time and generally I don’t feel it was good. I had 20% discount and with them knowing that, I feel they just gave me the most expensive treatment to cover that discount. If Rohit is the honest member of staff, the staff at the gym/spa ruin it.
I would stay at this hotel again and again but will for sure not make the same mistakes of using the gym/spa.
Ravi
Ravi, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Dec 2024
Preeti
Preeti, 5-night trip with friends
Verified Hotels.com guest review
4/10 Fair
4 Dec 2024
Bad Experience & Run Down Rooms.
Bad Experience. Room was Dusty, Balcony was Dirty, Power Points were Broken, Lots of Scratches in the Furniture.
I asked for Ginger Tea. It was over Boiled and No taste of Ginger.
Rajesh
Rajesh, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Oct 2024
Abhi
Abhi, 6-night business trip
Verified Hotels.com guest review
10/10 Exceptional
3 Oct 2024
Abhi
Abhi, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Sept 2024
Complimentary snacks were very tasty
Efe
Efe, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
27 Sept 2024
Shamitha
Shamitha, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Sept 2024
Thilak
Thilak, 4-night trip
Verified Hotels.com guest review
8/10 Very good
10 Sept 2024
Gary
Gary, 3-night business trip
Verified Hotels.com guest review
6/10 Good
2 Sept 2024
Give for dogs . Everything is wrong here from staff , cleanliness. Especially food can’t believe this is ITC .
Srikanth
Srikanth, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
21 Aug 2024
Great exoerience
Arpan
Arpan, 3-night business trip
Verified Expedia guest review
8/10 Very good
20 Aug 2024
Lalit
Lalit, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 July 2024
Rutvij
Rutvij, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 July 2024
Komal Kumar
Komal Kumar, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 July 2024
Jose
Jose, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 July 2024
Overall good experience
Visited for business reasons.
Need little upgrade in telephone services and electric safe.
Amar
Amar, 3-night business trip
Verified Hotels.com guest review
4/10 Fair
16 July 2024
Property needs some updates. The staff is not well trained. Many items on in room dining menu are not available. Service in restaurants is slow and sloppy. Restaurant options are limited
Sriram
Sriram, 2-night trip
Verified Expedia guest review
10/10 Exceptional
15 July 2024
Fenna
Fenna, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 July 2024
Jose
Jose, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 July 2024
Jose
Jose, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 July 2024
J
J, 1-night trip
Verified Hotels.com guest review
6/10 Good
22 June 2024
No proper guidance from security staff when i drived in, had to take a de tour. Car was taken to parking before i could take out the luggage.
I had half board as part of my stay, still waited around 10 minutes for restaurant staff to confirm, which they did going to checkin lobby before they let me go after dinner. Not sure what legacy software they use, as these details are not shared.
Toilet accessories need refurbishment.
While checkout time is 12 PM, i was locked out by 11 55 only.
Felt that dinner is good and breakfast not up to the mark.
Sandeep
Sandeep, 1-night family trip
Verified Expedia guest review
8/10 Very good
13 June 2024
It's a nice hotel to stay in. I usually stay here whenever I'm in Bengaluru. Of late, service at Cubbon Pavilion is lacking a bit. You order food or hot drinks at breakfast and they tend to forget and you are having to chase several times. This is the only complaint I have.
SURESH
SURESH, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
2 June 2024
Lovely ITC Gardenia has outstanding staff who provide excellent service from the moment you arrive. Wonderful breakfast. In house restaurants are superb. Pool & workout area. On this visit housekeeping staff Kavya and Tetei were especially outstanding. I highly recommend ITC Gardenia for everyone.