Stay in style near iconic landmarks like Royal Albert Dock. Enjoy stunning city views from your room or take a short stroll to explore The Beatles Story Museum.
You'll be in a fantastic location at Hilton Liverpool City Centre, only a five-minute walk from Liverpool ONE and Royal Albert Dock. Guests can visit the fitness centre for a workout or grab a bite to eat at The Exchange, which serves breakfast, lunch and dinner. Other highlights include a bar/lounge, a snack bar/deli and a terrace. Fellow travellers say great things about the helpful staff and location.
Languages
English
At a glance
Hotel size
215 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (GBP 25 per day)
On-site valet parking (GBP 45 per night)
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) each morning 7:00 AM–9:00 AM
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli
What to do
Golfing nearby
Working away
24-hour business centre
10 meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
1 building/tower
Built in 2009
ATM/banking
Safe-deposit box at front desk
Terrace
Fitness centre
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
32-inch LCD TV
Home comfort
Air conditioning
Coffee/tea maker
Sleep well
Blackout curtains
Turndown service
Free cot/infant bed
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Cookware, dishes and utensils
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
The Exchange – This restaurant serves breakfast, lunch and dinner.
Pima Bar – On-site restaurant. Open daily.
Fees & policies
Optional extras
Dial-up internet access is available in guestrooms for an extra charge
English breakfast is offered for an extra charge of approximately GBP 15.00 per person
Pets
Service animals exempt from fees
Pet deposit: GBP 100 per stay
Pets are allowed for an extra charge of GBP 30 per pet, per night
Parking
Self-parking costs GBP 25 per day
Valet parking costs GBP 45 per night
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
This property has a strict no-smoking policy. Violators will be subject to penalties (GBR 150).
Also known as
Hilton Hotel Liverpool
Hilton Liverpool
Liverpool Hilton
Hilton Liverpool Hotel Liverpool
Hilton Liverpool City Centre Hotel
Hilton Liverpool City Centre
Hilton Liverpool City Centre Hotel
Hilton Liverpool City Centre Liverpool
Hilton Liverpool City Centre Hotel Liverpool
Frequently asked questions
Does Hilton Liverpool City Centre offer free cancellation for a full refund?
Yes, Hilton Liverpool City Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hilton Liverpool City Centre?
Yes, pets are welcome. There's a charge of GBP 30 per pet, per night, and there's also a deposit of GBP 100 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hilton Liverpool City Centre?
Yes. Self-parking costs GBP 25 per day. Valet parking costs GBP 45 per night.
What are the check-in and check-out times at Hilton Liverpool City Centre?
Check-in start time: 3 PM; check-in end time: 5:30 AM. Check-out time is 11:00 AM. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Hilton Liverpool City Centre?
No, this hotel doesn't have a casino, but Grosvenor Casino Liverpool (13-min walk) is nearby.
What is there to do at Hilton Liverpool City Centre and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Hilton Liverpool City Centre?
Yes, there's an on-site restaurant, The Exchange.
What's the area around Hilton Liverpool City Centre like?
Hilton Liverpool City Centre is in the heart of Liverpool, a short 7-minute walk from Liverpool James Street Station and 3 minutes' walk from Royal Albert Dock. Travellers love the hotel's prime location.
Hilton Liverpool City Centre Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very good
12 Jan 2025
Hilton on the docks
Very long check in time. Even after being asked what time I would arrive. Room tidy and clean. No modern features like USB ports in room. Executive room and lounge. Sad People allowed to walk out of lounge with bags full of free snacks/drinks. Location great. 2nd visit here. Some obvious letdowns.
Nicholas
Nicholas, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Jan 2025
laurence
laurence, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Jan 2025
A great option for Liverpool city centre.
Lovely hotel in a great location. Jamie and his colleague at reception were excellent, both friendly and professional, as were the bar staff.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
5 Jan 2025
Mr L
Mr L, 1-night trip
Verified Hotels.com guest review
2/10 Poor
4 Jan 2025
What a mess
Got to check in and Hilton had not received our reservation. Very embarrassing with a large queue waiting. Took over an hour to sort out. Hilton staff were amazing. Getting help from Hotels.com is almost impossible.
Gareth
Gareth, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Jan 2025
Don’t believe all the bad reviews
Room 501
Booked this hotel as a surprise for my husband for his birthday.
We have previously stayed here & had no previous concerns however the recent reviews had me dubious of what to expect.
From check-in to check-out we couldn't say a bad word. Upon check-in we had been upgraded with breakfast and executive lounge added at no extra fee. I did not manage to get the guys name who checked us in & out but your customer service is outstanding.
When entering our room we were surprised with a card & drink vouchers for my husbands birthday.
The room was clean & tidy however some areas could do with being refreshed nevertheless clean.
Executive lounge isn't nothing to rave about, but clean tidy and good selection of cold drinks and coffee/tea station lovely & warm.
The breakfast was nice hot & fresh good selection including GF!
All in all good day would definitely return - thankyou!
Zoe
Zoe, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Dec 2024
Super comfy room
Comfiest bed ever
Bespoke
Bespoke, 1-night trip
Verified Hotels.com guest review
2/10 Poor
27 Dec 2024
They canceled my reservation without notice
I arrived at the hotel and they told me that my reservation had been canceled by shipping!
Adrian
Adrian, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 Dec 2024
Great location, staff and service a high standard looking forward to returning in 2025
Robert
Robert, 1-night trip
Verified Hotels.com guest review
6/10 Good
21 Dec 2024
Refurbishment needed
Executive room was tired had multiple marks in the walls, the lamp shade was filthy, in need of an upgrade and not worth the money. This is meant to be the premier hotel in liverpool ? Was mived rooms second rokm was better but still tired. Lounge was nice all be it small amd on the ground floor in comparison to manchester deansgate though notnin the same league.
SCOTT
SCOTT, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Dec 2024
ewan
ewan, 2-night trip
Verified Hotels.com guest review
6/10 Good
12 Dec 2024
Second time at this hotel felt the room was in need of an uplift.
Location in Liverpool excellent but might try elsewhere next time??
PAUL
PAUL, 3-night trip
Verified Hotels.com guest review
8/10 Very good
30 Nov 2024
Brilliant, stunning Liverpool.
Liverpool fantastic, hotel in an excellent location.
Paul
Paul, 3-night business trip
Verified Hotels.com guest review
6/10 Good
26 Nov 2024
Nice, but need to know about the car park
Was disappointed that I didn't get a discount for the car park. Apparently you have to let the hotel know in advance for the discount, so I had to pay full price (£36) fro just over 24 hours.
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Nov 2024
You’ll not regret your stay here.
Best hotel we’ve stayed in a long time. Clean, friendly, nice and amazing location
Gareth
Gareth, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Nov 2024
I’ll be back….
Great hotel and great service. Breakfast staff were excellent. One guy in reception needs to work on his smile ☹️
PAUL
PAUL, 2-night trip with friends
Verified Hotels.com guest review
6/10 Good
24 Nov 2024
Old before its time
The hotel check-in process was great. However, the rooms are dated, the showerhead was inadequate, and the air conditioning was not functioning properly.
Andy
Andy, 1-night trip
Verified Hotels.com guest review
6/10 Good
23 Nov 2024
The heating in the room did not work . It only supplied cold air . The staff tried several times to adjust it with no success .
Andrew
Andrew, 2-night trip
Verified Hotels.com guest review
6/10 Good
16 Nov 2024
Robert
Robert, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Nov 2024
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Nov 2024
Andrew
Andrew, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Nov 2024
Does what it says in the tin
Tend to stay at this hotel when In Liverpool. Great location, clean & friendly.
Jeanette
Jeanette, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Nov 2024
David
David, 2-night trip
Verified Hotels.com guest review
8/10 Very good
8 Nov 2024
Very comfortable
Very good location and good breakfast with decent coffee and good amount of food choices.
Rooms are simple but clean.
Good gym facilities and welcoming staff.
Said has parking for extra fee, but actually just has very few places. Apparently has discount for near by Q-park but only if pre-booked, which isn't on their website so need to ring them before hand.
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
6 Nov 2024
Enjoyed the stay although first room wasn't as clean as normal. Reception were very good and this was dealt with. Room was very comfortable. Food was good at breakfast also evening meal. A great location for the city tour of Liverpool. I would not hesitate to stay here again. Staff were very friendly and helpful..