Benito Juarez International Airport (MEX) - 91 min drive
Restaurants
Tepeztlan - 7 min walk
La Cueva - 11 min walk
Las Marionas - 9 min walk
El Pan Nuestro - 9 min walk
Pueblo Gaucho - 13 min walk
About this property
Casa Ndomi Tepoz
When visiting Tepoztlán, Casa Ndomi Tepoz is a great choice to consider. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the restaurant. An outdoor pool, a snack bar/deli and a terrace are other highlights.
Languages
Spanish
At a glance
Hotel size
16 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
The front desk is open daily from 8:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Free uncovered on-site self-parking
Wheelchair-accessible parking and van parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) on weekend mornings 8:30 AM–11:00 AM
Complimentary wireless Internet access (speed of 25+ Mbps)
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
Eco-friendly cleaning products provided
Special features
Spa
The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a hot tub and a steam room.
The spa is open selected days. Guests under 18 years old are not allowed in the spa.
Fees & policies
Refundable deposits
Deposit: MXN 500 per stay
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 125.00 for adults and MXN 100 for children
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Also known as
CASA NDOMI TEPOZ Hotel
CASA NDOMI TEPOZ Tepoztlán
CASA NDOMI TEPOZ Hotel Tepoztlán
Frequently asked questions
Does Casa Ndomi Tepoz offer free cancellation for a full refund?
Yes, Casa Ndomi Tepoz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Casa Ndomi Tepoz?
Yes, there's an outdoor pool.
Are pets allowed at Casa Ndomi Tepoz?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Casa Ndomi Tepoz?
Yes, there's free self parking.
What are the check-in and check-out times at Casa Ndomi Tepoz?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is noon.
What is there to do at Casa Ndomi Tepoz and nearby?
Casa Ndomi Tepoz has a spa and an outdoor pool, as well as a garden.
Are there restaurants at or near Casa Ndomi Tepoz?
Yes, there's an on-site restaurant.
What's the area around Casa Ndomi Tepoz like?
Casa Ndomi Tepoz is a short 16-minute walk from Artisan Market of Tepoztlán and 16 minutes' walk from Experiencia Tepoztlan Language School.
Casa Ndomi Tepoz Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
24 Nov 2024
Amazing stay! Super clean, great atmosphere, you'll feel in Santorini!
Nadir
Nadir, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
5 Sept 2024
Very nice and clean hotel. Staff was very lovely and helpful when I had an issue with getting overcharged. I'd stay here again.
Mariana
Mariana, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 June 2024
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Jaime
Jaime, 2-night trip
Verified Expedia guest review
10/10 Exceptional
14 June 2024
Decent place.
Karen
Karen, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
20 May 2024
Westley
Westley, 3-night trip
Verified Expedia guest review
10/10 Exceptional
21 Apr 2024
Enrique
Enrique, 2-night trip
Verified Orbitz guest review
2/10 Poor
24 Jan 2024
When i did the reservation i got one price but when i got there they doubled the price and since i didnt have another place to stay i ended up paying double
Karina
Karina, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
22 Jan 2024
Excellent staff
Federico
Federico, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 Dec 2024
Un lugar muy accesible, amable y tranquilo, ideal para descansar y pasar una estancia agradable
Daniel Enrique
Daniel Enrique, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
17 Dec 2024
Jose Luis
Jose Luis, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
26 Nov 2024
Buen lugar
Bonito lugar, buena atención,
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Nov 2024
Excelente 🌟
Excelente servicio y precioso lugar!
Anuar
Anuar, 1-night trip
Verified Hotels.com guest review
8/10 Very good
10 Nov 2024
Buen espacio para descansar
Estancia cómoda, cuartos limpios y funcionando, pero muy difícil acceso a la propiedad, por encontrarse retirado de calles principales.
Carlos
Carlos, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2024
Comodidad
Muy bonito lugar, tranquilo y cómodo
Abigail
Abigail, 1-night trip
Verified Hotels.com guest review
6/10 Good
14 Oct 2024
En las fotos se ve mejor de lo que es.
erika
erika, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Oct 2024
Mathilde
Mathilde, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
7 Oct 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
4/10 Fair
30 Sept 2024
Cucarachas, humedad, mal olor.
Además para todo me pedían pagar en efectivo para que no pasara por la cuenta del hotel. No lo recomiendo nada.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
17 Sept 2024
Mariana
Mariana, 2-night trip
Verified Hotels.com guest review
8/10 Very good
17 Sept 2024
El baño siempre estaba húmedo por dos pequeñas fugas de agua en el WC y el lavamanos. El agua de la alberca y el jacuzzi podrían estar más limpias.
Antonio
Antonio, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
12 Sept 2024
Jun R
Jun R, 1-night trip
Verified Hotels.com guest review
2/10 Poor
8 Sept 2024
Alerta en Tepoztlán amigos viajeros .
Pague una suite, paredes humedas y levantadas y encontré cucaracha, zancudos, fuga lavabo y wc , el agua caliente a goteo y escasa en regadera, colchón infame, toallas rotas ,desapareció una playera , administración aceptó pero no aparecio, un empleado altanero , muy mala experiencia , me retire por temor.
mario
mario, 2-night trip
Verified Hotels.com guest review
6/10 Good
2 Sept 2024
A la llegada nos dijeron que contaban con desayuno y snacks durante el dia. Nunca hubo snacks (hamburguesas, papas) no te permitian llevar tus papas o botana; pero tampoco tenian para ofrecerte aun cuando en el checkin dijeron que si.
El cuarto se lleno de agua en la regadera, wc, estancia, ventana durante la lluvia. Al despetarnos estaba todo mojado, esro fue 2 dias seguidos.
El persobal amable y servicial. El ultimo dia un huesped puso musica a todo volumen a las 8am y nadie le dijo nada, todo lo contrario; hasta le fueron a ofrecer desayuno al cuarto.
El lugar es bonito pero descuidado.
Librado
Librado, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
26 Aug 2024
Paola
Paola, 1-night trip
Verified Hotels.com guest review
8/10 Very good
22 Aug 2024
Todo estuvo muy bien , lo único es que no tienen buenas opciones para comer . Puro snak . Pero el
Servicio de Jesús y Ana muy bueno . Fui con mi hijo de 8 años y la pasamos muy bien .