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Swiss Diamond Hotel & SPA

5.0 star property
Lakefront hotel with spa, near Swissminiatur
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Swiss Diamond Hotel & SPA

Exterior
View from property
Property amenity
Indoor pool, seasonal outdoor pool
Terrace/patio

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Free parking
  • Pool
  • Bar
  • Pet-friendly
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Free train station pick-up
  • Health club
  • Sauna
  • Seasonal outdoor pool
  • Hot tub
  • Pool bar
  • Room service

Feel at home (6)

  • In-room childcare (surcharge)
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is AU$506
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Suite, 1 Bedroom, Lake View

Deluxe Suite, 1 Bedroom, Lake View

Deluxe Suite, 1 Bedroom, Lake View

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Bathrobes
Bidet
Private bathroom
  • 80 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Suite, 1 Bedroom, Terrace, Lake View

Presidential Suite, 1 Bedroom, Terrace, Lake View

Presidential Suite, 1 Bedroom, Terrace, Lake View

Highlights

Terrace
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Bathrobes
  • 100 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
Bidet
Private bathroom
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Lake View

Superior Double Room, Lake View

Superior Double Room, Lake View

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
Bidet
Private bathroom
Electric kettle
  • 25 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room, Balcony, Lake View

Deluxe Double or Twin Room, Balcony, Lake View

Deluxe Double or Twin Room, Balcony, Lake View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Day bed
Blackout curtains
Hairdryer
Bathrobes
  • 40 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Prestige Double Room

Prestige Double Room

Prestige Double Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
Bidet
Private bathroom
Electric kettle
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Hotel Splendide Royal

Pool
Spa
Airport transfer
Pet-friendly
9.4 out of 10, Exceptional, (370)
The price is AU$594
includes taxes & fees
4 Jan - 5 Jan 2025
Hotel Splendide Royal
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About the area

Map
Via Riva Lago Olivella, Vico Morcote, TI, 6921

What's nearby

  • Swissminiatur - 5 min drive - 3.4 km
  • Monte San Salvatore - 6 min drive - 5.3 km
  • Casinò di Campione - 11 min drive - 7.5 km
  • FoxTown Factory Stores - 12 min drive - 15.0 km
  • Lake Lugano - 18 min drive - 16.7 km

Getting around

  • Lugano (LUG-Agno) - 29 min drive
  • Malpensa International Airport (MXP) - 52 min drive
  • Melide Station - 4 min drive
  • Lugano-Paradiso - 9 min drive
  • Capolago Riva S Vitale Station - 12 min drive
  • Free train station pickup

Restaurants

  • ‪Parco Botanico San Grato - ‬11 min drive
  • ‪Ristorante Il Giardino - ‬3 min drive
  • ‪Villa Carona - Ristorante La Sosta - ‬9 min drive
  • ‪La Sorgente - ‬3 min drive
  • ‪Il Grande Fratello - ‬4 min drive

About this property

Swiss Diamond Hotel & SPA

Swiss Diamond Hotel & SPA features a rooftop terrace and puts you 2.8 mi (4.6 km) from Lake Lugano. Guests can visit the spa to be pampered with massages, body wraps or facials, and Restaurant Lago, one of 2 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a poolside bar and a health club. Fellow travellers love the helpful staff.

Languages

English, French, German, Italian

At a glance

Hotel size

  • 84 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Free uncovered on-site valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Free train station pickup*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Private dining
  • Room service (limited hours)

Travelling with children

  • Childcare in room (surcharge)

What to do

  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Sailing nearby

Working away

  • 24-hour business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Golf caddy on-site
  • Golf cart on-site
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fireplace in reception
  • Television in common areas
  • Health club
  • Adjacent to a golf course
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has 5 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Dining

Restaurant Lago – This restaurant serves breakfast, lunch and dinner.
Restaurant Panorama – This restaurant serves lunch and dinner. Open selected days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for CHF 90.0 per day
  • Guests must contact this property in advance to reserve rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 40 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 7:00 PM
  • The seasonal pool is open from June to October
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts major credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Diamond Swiss Hotel
Hotel Diamond Swiss
Hotel Swiss Diamond
Swiss Diamond Hotel
Swiss Diamond Resort Olivella
Swiss Diamond Vico Morcote
Swiss Hotel Diamond
Swiss Diamond Hotel Vico Morcote
Swiss Diamond Hotel
Swiss Diamond Hotel SPA
Swiss Diamond & Vico Morcote
Swiss Diamond Hotel & SPA Hotel
Swiss Diamond Hotel & SPA Vico Morcote
Swiss Diamond Hotel & SPA Hotel Vico Morcote

Frequently asked questions

Does Swiss Diamond Hotel & SPA offer free cancellation for a full refund?
Yes, Swiss Diamond Hotel & SPA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Swiss Diamond Hotel & SPA?
Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 8:00 AM to 7:00 PM.
Are pets allowed at Swiss Diamond Hotel & SPA?
Yes, pets are welcome. There's a charge of CHF 40 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Swiss Diamond Hotel & SPA?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Swiss Diamond Hotel & SPA?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at Swiss Diamond Hotel & SPA?
No, this hotel doesn't have a casino, but Casinò di Campione (11-min drive) and Casino Lugano (12-min drive) are both nearby.
What is there to do at Swiss Diamond Hotel & SPA and nearby?
Have fun with nearby activities such as cycling, hiking and sailing. Indulge in a treatment at the spa and soothe your senses in the hot tub. Swiss Diamond Hotel & SPA also has an indoor pool and a sauna, as well as a health club and a garden.
Are there restaurants at or near Swiss Diamond Hotel & SPA?
Yes, there are 2 on-site restaurants.

Swiss Diamond Hotel & SPA Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Good trip but the location is little off . It’s very far far the city , how ever the hotel provides shuttle every 2 hours .
sahil, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had a small hiccup during check-in regarding the quality of our room, but the staff went above and beyond to ensure we had a pleasant stay. Special thanks to Natalia for her excellent service. Overall, the team made our experience wonderful despite the initial issue. Highly recommended!
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Andriana, 2-night trip
Verified Expedia guest review

10/10 Exceptional

An excellent location and exceptional standards. The staff were very friendly and welcoming, they were courteous and knowledgeable. Definitely recommend 👌
Michael, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Hotel very nice and well kept. Staff was horrible and area near hotel very quiet.
Michael, 4-night romance trip
Verified Expedia guest review

2/10 Poor

this was an awful place to stay at. They played loud music from 10 in the morning till 2:30 AM Supposedly for a wedding event and refused to turn it down in spite of us and other guests advising them, none of us could sleep and as a result of a completely sleepless day and night adding exhaustion to our travels, we wound up getting sick and required antibiotics and medical treatment for the next seven days to cure the problem. on top of that they insisted on charging us for the room. Certainly I have stayed in many five star hotels and this is not one of them and none of them, would allow this to go on to the discomfort of all of the other guests and in addition charge for the accommodations. we will protest these charges and I don’t recommend anyone go to this hotel. Finally the lake has become very dirty and it’s questionable it’s any longer considered as swimmable s the water is cloudy with a lot of debris, including what looks like unburned fuel on top of it making that aspect of the waterfront enjoyment impossible. Consequently, almost none of the guests went into the lake for a swim. Finally the food has become mediocre and very very expensive. Much more than many 5 star hotels This hotel at one time was fine but now it should not be considered a five star, but rather a two or three star and certainly not recommended
gerald, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Not worth it
Hotel is in a bad location, not near anything. Facilities are old and dated. Pictures fail to sure a highway between top and bottom portion of hotel making any balcony views unattractive. Literally a parking lot is your view so not worth it. There was a wedding while we were there so we couldn’t use the pool. The service was standoffish and unpleasant staff.
Melissa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mikhail, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and made us feel relaxed.
Fadi, 2-night family trip
Verified Expedia guest review

2/10 Poor

Shera, 4-night trip
Verified Expedia guest review

4/10 Fair

Very disappointing stay. This hotel is so, so far from the 5 stars. Its an old, tired and in desperate need of refurbishing hotel. The service at the front desk is poor. Not rude, but just not friendly, not accommodating and uncaring. You will just get the cold polite indifference. The official hotel check-in is at 3PM and they will not give you the room a minute earlier. Must be the Swiss precision. Certainly not all rooms finish cleaning at the same time as the clock strikes 3 PM. Clean rooms become available as the people check out thru-out the morning and then get cleaned-up. BUT, no matter what, you will have to wait until 3 PM for your room. Even if you get there as the first guest at 10AM. The rules are the rules! They don't care! On the good side, the people at the 6th floor breakfast were very nice, helpful, service with a smile. Our room was large, but the furniture was old and quite beat-up. Curtains are dirty. We paid for the lake front view and our room on the 3rd floor was facing the lake. It was nice, but all lake facing rooms are also facing the main road, where the cars drive with hi speed all day and night and that creates noise in the room. Must say the shower in our room great strong water flow. Free Parking in the front of the hotel is nice, but in some cases they need to take the car keys from you. For us that turned into a very stressful situation,because they could't find our key for 20 mins, which cased us a lot of stress trying not to miss our flight
oleg, 3-night romance trip
Verified Expedia guest review

4/10 Fair

ANOOP, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Hotel in a very nice location.
Aryo, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing
Our planned trip to SDH far exceded our expectations on location, staff, service and amenities. Who highly recommend and cannot wait to visit again.
David, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay ,definitely 5* The staff amazing ,drivers sooooo sweet ,they even drop and pick you up from station Really had best time ,definitely comming back again !Really recommend it .
Aras, 4-night trip
Verified Expedia guest review

8/10 Very good

Excellent location and service
Avery, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

Sally, 6-night trip
Verified Expedia guest review

10/10 Exceptional

A lovely place, with amazing staff and scenery.
Peter, 2-night family trip
Verified Travelocity guest review

10/10 Exceptional

Excellent
moises, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Michael Charles, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Gina, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Fantastic views from our room, overlooking the lake, which was spacious and clean. Staff very helpful with all requests. Had a great gym and spa, with plenty of lovely eating places within Lugano (10 mins away) and just a mile down the road in Morcote. Would definitely return!
William, 4-night romance trip
Verified Expedia guest review

8/10 Very good

LAKE VIEW ROOM IS BEAUTIFULLY.
Jazza a j a aldabbous, 6-night trip
Verified Expedia guest review

10/10 Exceptional

All good but they should provide irons in rooms.
Sandra, 2-night family trip
Verified Expedia guest review