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Novotel Lugano Paradiso

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Exterior
Seasonal outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas
Seasonal outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas
Seasonal outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas
Superior Double Room, 1 Double Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Overview of Novotel Lugano Paradiso

UNESCO Sustainable Travel Pledge

Novotel Lugano Paradiso

4.0 star property
4-star hotel in Paradiso with restaurant and pool bar

8.8/10 Fabulous

524 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
Viale San Salvatore 11, Paradiso, TI, 6900

Room options

About this area

What's nearby

  • Lake Lugano - 1 min drive

Getting around

  • Lugano (LUG-Agno) - 14 min drive
  • Malpensa International Airport (MXP) - 52 min drive
  • Lugano-Paradiso - 5 min walk
  • Lugano (QDL-Lugano Rail Station) - 23 min walk
  • Lugano Station - 27 min walk
  • Lugano Funicular Station - 24 min walk

Restaurants

  • Domino - 4 min walk
  • Meta - 4 min walk
  • Al Faro - 9 min walk
  • Osteria Calprino - 9 min walk
  • Grotto Morchino - 14 min walk

About this property

Novotel Lugano Paradiso

Novotel Lugano Paradiso puts you only 3.4 mi (5.5 km) from the airport, and 0.2 mi (0.3 km) from Lake Lugano. After having fun at the seasonal outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A poolside bar, a fitness centre and a children's pool are other highlights at this upmarket hotel. Fellow travellers say great things about the family-friendly amenities and restaurant.

Languages

English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Switzerland)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 96 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (CHF 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast on weekday mornings 7:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground

What to do

  • Shopping
  • Table football
  • Ping pong
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Boat tours nearby

Working away

  • Business centre
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Fitness centre
  • Seasonal outdoor pool

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Grab bar near toilet

Languages

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Guidebooks/recommendations
  • Local maps

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

Optional extras

  • Early check-in can be arranged for an extra charge of CHF 50 (subject to availability)
  • Late checkout can be arranged for an extra charge of CHF 50 (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 19 November to 30 April:
  • One of the swimming pools

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 30 per pet, per night

Parking

  • Self-parking costs CHF 20 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • The outdoor pool closes for the season in September
  • Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland) guidelines.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and cash.

Also known as

Novotel Hotel Lugano Paradiso
Novotel Lugano Paradiso
Novotel Paradiso Lugano
Novotel Lugano Paradiso Hotel
Novotel Lugano Paradiso Hotel
Novotel Lugano Paradiso Paradiso
Novotel Lugano Paradiso Hotel Paradiso

Frequently asked questions

Does Novotel Lugano Paradiso offer free cancellation for a full refund?
Yes, Novotel Lugano Paradiso does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Novotel Lugano Paradiso?
As of 3 Dec 2022, prices found for a 1-night stay for 2 adults at Novotel Lugano Paradiso on 18 Dec 2022 start from AU$345, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Novotel Lugano Paradiso?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Novotel Lugano Paradiso?
Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Novotel Lugano Paradiso?
Yes, pets are welcome. There's a charge of CHF 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Novotel Lugano Paradiso?
Yes. Self-parking costs CHF 20 per night.
What are the check-in and check-out times at Novotel Lugano Paradiso?
You can check in starting at 2:00 PM. There's a charge of CHF 50 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of CHF 50 (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Novotel Lugano Paradiso?
No, this hotel doesn't have a casino, but Casinò di Campione (15-min drive) is nearby.
What is there to do at Novotel Lugano Paradiso and nearby?
Have fun with nearby activities such as cycling, boat tours and hiking. Additional recreation nearby includes casino gaming. Enjoy amenities such as a seasonal outdoor pool and a fitness centre.
Are there restaurants at or near Novotel Lugano Paradiso?
Yes, there's an on-site restaurant. Nearby restaurants include Domino (4-min walk), Meta (4-min walk) and Al Faro (9-min walk).
What's the area around Novotel Lugano Paradiso like?
Novotel Lugano Paradiso is a short 5-minute walk from Lugano-Paradiso and 15 minutes' walk from Via Nassa. Travellers love the hotel's prime location.

Overall score and ratings

8.8

Fabulous

9.1/10

Cleanliness

8.7/10

Staff & service

8.6/10

Amenities

9.1/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

Perfect
Perfect & I love it
Mohammad, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

YVONNE, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing for families. Parking a bit expensive…
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ahmed, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Very nice hotel, clean, with parking and amenities. Well-located, right next to the train that climbs to the top of the mountain. Good options for breakfast, the only complaint is you have to reserve your time slot for breakfast, otherwise, they don't give you a table unless is outside. Staff, some are nice but others are very rude like an old lady at the front desk who complains to every guest checking in on the hotel with an Expedia reservation. She asked why we book through Expedia instead of booking directly to the hotel. They ask you to pay the full amount on the moment you check in. If you need any kind of accommodation they just said that they can't do anything since you book with Expedia. If it hadn't been for Expedia we wouldn't have stayed at that hotel. If it bothers them so much, don't use it to advertise.
Roberto, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Ana, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

RONALD, 1-night trip
Verified Travelocity guest review

8/10 Very good

Marisol, 1-night trip
Verified Expedia guest review

8/10 Very good

Modern clean hotel in great location
Great location. Lovely staff. Pool / bar nice. Very good breakfast. Room modern, well-maintained, clean.
4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Marco, 3-night trip
Verified Hotels.com guest review