John F. Kennedy Intl. Airport (JFK) - 48 min drive
New York W 32nd St. Station - 4 min walk
Grand Central - 42 St. Station - 11 min walk
Penn Station - 11 min walk
34 St. Station (Herald Square) - 1 min walk
42 St. - Bryant Pk. Station - 5 min walk
34 St. - Penn Station (Fashion Av.) - 5 min walk
Restaurants
Monarch Rooftop - 1 min walk
Wafels & Dinges Cabana - 1 min walk
Keens Steakhouse - 2 min walk
Burger King - 2 min walk
Starbucks - 1 min walk
About this property
Hilton Garden Inn New York/West 35th Street
Hilton Garden Inn New York/West 35th Street offers a fantastic location, putting you just a 5-minute walk from 5th Avenue and Empire State Building. You can visit the 24-hour fitness center for a workout or unwind with a drink at the bar/lounge. Also, Macy's and Broadway are within just a 10-minute walk. Fellow travelers like the central location for the sightseeing and because it's just a short walk to public transportation: 34 St. Station (Herald Square) is steps away and 42 St. - Bryant Pk. Station is 5 minutes.
Languages
Chinese (Mandarin), English, Portuguese, Spanish
At a glance
Hotel size
298 rooms
Arranged over 31 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only, 2 total, up to 75 lbs per pet)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Secured covered onsite self parking (USD 66 per night)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 6:30 AM–10:30 AM
Bar/lounge
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Golf lessons nearby
Hiking/biking trails nearby
Kayaking nearby
Working away
Meeting room
Conference space (391 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
1 building/tower
Built in 2009
ATM/banking
Safe-deposit box at front desk
Fireplace in lobby
Television in common areas
24-hour fitness center
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
No plastic coffee stirrers
Banquet hall
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairways
Closed captioned TV
Lever door handles
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
MP3 docking station
32-inch LCD TV
Premium digital channels
Pay movies
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down comforter
Blackout drapes/curtains
Premium bedding
Crib/infant bed (surcharge)
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi and wired internet
Phone
Desk chair
Food and drink
Mini-fridge
Microwave
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Lobby Bar - Onsite cocktail bar.
Fees & policies
Refundable deposits
Deposit: USD 50.00 per day
Optional extras
Continental breakfast is offered for an extra charge of approximately USD 25.00 per person
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Cribs/infant beds are available for USD 25.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation (may vary based on length of stay)
Parking
Covered self parking costs USD 66 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Due to room configuration, this hotel only offers connections between a King Room and a Double Room.
Also known as
Hilton Garden Inn New York/West 35th Street
Hilton Garden Inn New York/West 35th Street Hotel
Hilton Garden Inn York/West 35th Street Hotel
Hilton Garden Inn York/West 35th Street
Hilton Garden Inn New York West 35th Hotel New York City
Hilton Garn Inn YorkWest 35th
Hilton York West 35th York
Hilton Garden Inn New York/West 35th Street Hotel
Hilton Garden Inn New York/West 35th Street New York
Hilton Garden Inn New York/West 35th Street Hotel New York
Frequently asked questions
Does Hilton Garden Inn New York/West 35th Street offer free cancellation for a full refund?
Yes, Hilton Garden Inn New York/West 35th Street does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hilton Garden Inn New York/West 35th Street?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn New York/West 35th Street?
Yes. Self parking costs USD 66 per night.
What are the check-in and check-out times at Hilton Garden Inn New York/West 35th Street?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hilton Garden Inn New York/West 35th Street?
No, this hotel doesn't have a casino, but Resorts World Casino (21-min drive) is nearby.
What is there to do at Hilton Garden Inn New York/West 35th Street and nearby?
Have fun with activities like hiking, kayaking, and rafting, and practice your swing at the nearby golf course. Hilton Garden Inn New York/West 35th Street also has a 24-hour fitness center.
What's the area around Hilton Garden Inn New York/West 35th Street like?
Hilton Garden Inn New York/West 35th Street is in Manhattan, a short 1-minute walk from 34 St. Station (Herald Square) and 3 minutes' walk from 5th Avenue. The local area is considered walkable as well as being good for public transport.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
2/10 Poor
Nov 29, 2024
Do not stay here
We arrived at the hotel at 1 AM in the morning after a long travel day and they told us they had canceled our reservation and sold our rooms to someone else. They were essentially overbooked. I would never recommend staying here to anyone. The lobby was dirty and chaotic when we walked in and the service was terrible.
April
April, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 28, 2024
Rami
Rami, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 26, 2024
No Human Compassion
I had a life changing emergency occur and was unable to keep my reservation. When I tried to get a refund, the hotel denied it. Now. This charge that we did not even stay, will create an unexpected hardship on my family. I understand policies, but where is the human compassion? Terrible experience.
Verified traveler
1-night family trip
Verified Hotels.com guest review
6/10 Good
Nov 25, 2024
Disappointing check-in
At check-in, a gentleman (front desk employee) seemed inconvenienced by helping me. I was assigned a room, and asked if there was one on a higher floor and with a better view. He told me no. I went up, checked the room, was dissatisfied, came back down and then spoke with a young lady (another front desk employee) who was able to accommodate my request of a higher floor and better view. Disappointed with my initial interaction and the gentelman's unwillingness to accommodate my request. The remainder of the short stay was completely fine.
Hayley
Hayley, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 20, 2024
Frederick
Frederick, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 19, 2024
Stephanie
Stephanie, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 19, 2024
Susan
Susan, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
Nov 16, 2024
the front desk service was so bad,one of the stuff is rude and racist.
Rahma
Rahma, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 16, 2024
Awesome
Great location! Steps from Macy’s, close to transit, easy walk to central locations. The rooms were good size for a city hotel and both clean and comfortable. Staff was very attentive. We'll definitely stay here again
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 13, 2024
Samuel
Samuel, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 12, 2024
Verified traveler
5-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 11, 2024
Joshua
Joshua, 2-night trip
Verified Hotels.com guest review
6/10 Good
Nov 8, 2024
Carlos
Carlos, 5-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 5, 2024
Abdullah
Abdullah, 4-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 29, 2024
Heng
Heng, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 27, 2024
Stephen
Stephen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 18, 2024
Dan
Dan, 14-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 16, 2024
Rosemary
Rosemary, 5-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 12, 2024
Overall, stay was fine. The view from my room was really nice. Housekeeping was friendly and one of the ladies that helped me with reservations was very helpful.
Some of the people at the front desk have attitude. You can’t inconvenience them in any way…they were edgy and willing to put the customers in check. They not only did it to me, but I also witnessed it to someone else.
When I walked into my room, the room was unbearably hot. The thermostat was set to 65 but it felt like it was over 100 degrees in there. Had to call for maintenance, which took over 15 minutes, so I couldn’t even wait inside my room. Front desk guy gave me attitude about calling back to see how long it would take for maintenance to come up.
Maintenance guy came and fixed it. He had to do something manually and then it was fine.
Verified traveler
4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 30, 2024
We had a good stay centrally located . Time Square and broadway were 5-7 minute walk
varun
varun, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 30, 2024
Verified traveler
1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 24, 2024
Great hotel in excellent location. The only negative is the breakfast. It is not good.:( I prepaid and regretted. Eat somewhere else. Otherwise everything was wonderful. Anthony at the front desk is a gem. Great staff.
Katarina
Katarina, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 24, 2024
Nooresha
Nooresha, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Sep 19, 2024
위치 넘 좋다 엠파이어 스테이트 빌딩도 근처고 센트럴파크도 근처고 지하철도 바로 옆이다.
뉴욕 관광하기 너무 좋다.
걸어서 가기도, 지하철 타기도 넘 좋다.
관광 중간에 호텔와서 충전도하고 쉬고 가기도 했다.
힐튼이지만 좀 오래되었다
객실은 2 베드했는데 아주 넓지는 않다
약간 캠핑간 느낌 ㅎㅎ
호텔 느낌 룸으로는 보기 어렵다.
등 하나 나갔는데 전화하니 바로 와서 갈아줘서 친절
프런트도 친절하다
콘센트도 여기저기 많아 좋다
화장실 넓은데 바닥에 물이 좀 잘 고여서 좀 닦아줘야한다
헬스장은 24시간
그런데 세탁실이 있다고 알고 왔는데
세탁 서비스를 해주는 것이다.
당연 세탁 서비스는 비씨고
조금 가면 코인 세탁소가 있다고 친절히 알려준다.
전지렌지 쎄거다.
냉장고도 나쁘지 않다.
아 에어컨디셔너는 곰팡이 냄새나서 안 틀고 창문 열었다 9월 중순이라 오케이
1층에 카페테리아도 있다.
직원들은 모두 친절하다.
패이퍼 클립이 필요하다 하면 빌려주고,
빨래방 물어봐도 잘 알려주고
가게 물어봐도 친절하게 알려준다.
객실만 조금 포기하면 아주 좋다.