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City Express by Marriott Mazatlán

3.0 star property
Hotel with outdoor pool, near La Gran Plaza Mall
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Express by Marriott Mazatlán

Garden
Lobby
Desk, blackout curtains, iron/ironing board, free WiFi
Business centre
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Connecting rooms available
  • Gym
  • Pool
  • 24/7 front desk
  • Non-smoking
Main amenities
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Fitness centre
  • Room service
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Front desk safe
  • Vending machine
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
The price is AU$107
includes taxes & fees
20 Dec - 21 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Desk, blackout curtains, iron/ironing board, free WiFi

Superior Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Private bathroom
Cable channels
Daily housekeeping
Desk
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Private bathroom
Cable channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Private bathroom
Cable channels
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Double Beds

Similar properties

4 outdoor pools, pool umbrellas, pool loungers

DoubleTree by Hilton Mazatlan

Pool
Spa
Free parking
Free WiFi
8.2 out of 10, Very good, (1494)
The price is AU$143
includes taxes & fees
15 Dec - 16 Dec
DoubleTree by Hilton Mazatlan
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About the area

Map
Av. del Toreo 90, esq. Rafael Buelna, Fracc. El Toreo, C.P, Mazatlán, SIN, 82110

What's nearby

  • El Cid Country Club Golf Course - 16 min walk - 1.4 km
  • The Mazatlan Malecón - 19 min walk - 1.7 km
  • Mazatlán Aquarium - 5 min drive - 3.1 km
  • Cerritos Beach - 11 min drive - 6.9 km
  • Olas Altas Beach - 16 min drive - 7.7 km

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 27 min drive

Restaurants

  • ‪Los Huevos Dias - ‬5 min walk
  • ‪Julia y Mayel - ‬3 min walk
  • ‪Carl's Jr. Marina - ‬7 min walk
  • ‪Mariscos Omar - ‬10 min walk
  • ‪Tacos Wicho - ‬4 min walk

About this property

City Express by Marriott Mazatlán

At City Express by Marriott Mazatlán, you'll be within a 15-minute drive of The Mazatlan Malecón and Plaza Machado. For a workout, you can visit the fitness centre, or go for a morning swim at the outdoor pool. Also, this hotel is within a short drive of Cerritos Beach. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 110 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 6:30 AM–10:30 AM
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby
  • Golfing nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2003
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Fitness centre
  • An outdoor pool
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 80
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 100
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Fees & policies

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

City Express Mazatlán
City Express Mazatlán Hotel
City Express Mazatlan Hotel Mazatlan
City Express Mazatlán Hotel Mazatlan
City Express Mazatlán Mazatlan

Frequently asked questions

Does City Express by Marriott Mazatlán offer free cancellation for a full refund?
Yes, City Express by Marriott Mazatlán does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at City Express by Marriott Mazatlán?
Yes, there's an outdoor pool.
Are pets allowed at City Express by Marriott Mazatlán?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at City Express by Marriott Mazatlán?
Yes, there's free self parking.
What are the check-in and check-out times at City Express by Marriott Mazatlán?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 1 PM.
Is there an on-site casino at City Express by Marriott Mazatlán?
No, this hotel doesn't have a casino, but MonteCarlo Casino (17-min walk) and Casino del Rey (3-min drive) are both nearby.
What is there to do at City Express by Marriott Mazatlán and nearby?
City Express by Marriott Mazatlán has an outdoor pool and a fitness centre, as well as a garden.
What's the area around City Express by Marriott Mazatlán like?
City Express by Marriott Mazatlán is a short 19-minute walk from The Mazatlan Malecón and 16 minutes' walk from El Cid Country Club Golf Course.

City Express by Marriott Mazatlán Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

we will be back
the fastest friendly efficient check in ever! great hot breakfast comfortable bed, good wifi
ann louise, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

La estancia fue excelente
Luis, 6-night trip
Verified Hotels.com guest review

6/10 Good

Bad front desk customer service
Our night stay was good, room not the greatest, but for one night was ok. When room was checked out of, my husband left our fast phone charger with long cord in the room. I called the front desk and the receptionist told me it was there at the front counter, that the cleaning lady had dropped it off. We went back to get it and they denied what they told me and said they had no access to it because the cleaning lady had locked it up. I asked for the manager and they claimed they had no access. There was no way that they would give it back. I asked for names and they denied knowing the cleaning lady’s name. Bad customer service and return of forgotten items.
Grace, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Abel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Edgar Eduardo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

4/10 Fair

INCONFORMIDAD POR SERVICIO
demasiada FALTA DE ATENCION EN RECEPCION Y EN EL SERVICIO DE MANTENIMIENTO DURE UNA SEMANA Y NO PUDIERON SOLUCION PROBLEMAS DE INTERNET en recepcion les falta atender POR PRINCVIPI SALUDAR, del bufet siempre falto pan dulce, y no vario el menu TODOS LOS DIAS HUEVO Y TOTOPOS CON CHILE, siempre estar pidiendo las cosas SEÑORITA FALTA PAN, SE ACABO EL DESAYUNO no estan al pendiente de que falta y eso es en todo JUGOS, CAFE DESAYUNO, PAN y personal para la limpieza de las mesas, POR EXCESO DE CLIENTES NO PUSIERON EN LA SALA DE CONFERENCIAS y sin aire de abanico porque la refrigereracion NO SERVIA la primera vez estaba en el LOOBY y jamas regreso MAL SERVICIO
LUIS F, 7-night trip
Verified Hotels.com guest review

2/10 Poor

Javier, 1-night trip
Verified Hotels.com guest review

8/10 Very good

recomendable
Todo bien solo que no me cambiaron las toallas el primer dia. También la zona del comedor es muy pequeña, no se da abasto con tanto huesped, obviamente la gente se toma su tiempo para consumir sus alimentos, la espera se hace eterna para poder tomar los nuestros.
Alejandro, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Muy cómodo, cerca del malecón, tiendas de autoservicio, el desayuno muy rico, el personal muy atento, la regadera se me hizo muy chiquita, pero todo excelente, lo recomiendo
ADRIANA, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

JOSE ARMANDO, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Ramon, 5-night trip
Verified Expedia guest review

2/10 Poor

Patricia, 2-night trip
Verified Hotels.com guest review

6/10 Good

My luggage was miss tagged and I could not recover it for a while. The land line in the hotel room was not functioning when I needed it for a conference call. There was construction being performed in an adjacent room. David C.
David, 2-night family trip
Verified Expedia guest review

8/10 Very good

Martin, 3-night trip
Verified Expedia guest review

4/10 Fair

We booked this hotel for 3 nights for an 'eclipse' trip. The cost of the room was VERY inflated because of the eclipse and it was still the least expensive option available, including Airbnb's. We booked two months in advance, and prices were nuts. This room cost us triple what it should have for 3 nights and, given the lack of cleanliness of the room, we were VERY disappointed. The breakfast was good and the staff were lovely, the common areas of the hotel, including the pool, was good. But, the room was dirty (empty drink bottles left from the last guest!), the furniture old and mishappen, the window film bubbled and the blankets and pillows old and worn. I expected way more from a Marriott hotel!
Karyn-grace, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Carlos Alberto, 2-night trip
Verified Hotels.com guest review

8/10 Very good

It was good we only used for one night
Alma, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Heneen
Darlene, 1-night trip
Verified Expedia guest review

8/10 Very good

Nelly Viridiana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent customer service
Laura, 1-night family trip
Verified Expedia guest review

6/10 Good

When arriving my room had a bad small. I expected nicer place.
Ana, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Rene, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Good customer service. Room nice and clean. Very good location.
Miguel, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Went down for the Mazatlán Carnaval 2024, great hotel and safe,
Josh, 4-night trip with friends
Verified Expedia guest review