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Gran Hotel Vicente Costanera

3.5 star property
Adventure Puerto Montt hotel with restaurant, connected to the convention centre
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Gran Hotel Vicente Costanera

Breakfast area
Fireplace
Standard Triple Room
Exterior
Meeting facility

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Airport transfer
  • 24/7 front desk
  • Free parking
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Snack bar/deli
  • Self-serve laundry
  • Conference space

For families (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Lift
The price is AU$118
includes taxes & fees
30 Dec - 31 Dec

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Highlights

Individually furnished
Individually decorated
Flat-screen TV
Premium bedding
Pillow-top bed
Hairdryer
Shower/bath combination
Private bathroom
  • 15 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Individually furnished
Individually decorated
Flat-screen TV
Premium bedding
Pillow-top bed
Hairdryer
Shower/bath combination
Private bathroom
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Flat-screen TV
Premium bedding
Pillow-top bed
Hairdryer
Shower/bath combination
Private bathroom
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Flat-screen TV
Premium bedding
Pillow-top bed
Hairdryer
Shower/bath combination
Private bathroom
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Single Room Superior

Premium bedding, pillow-top beds, minibar, in-room safe

Single Room Superior

  • Sleeps 2
  • 1 Single Bed

View all photos for Double Room Standard

Premium bedding, pillow-top beds, minibar, in-room safe

Double Room Standard

  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room Superior

Premium bedding, pillow-top beds, minibar, in-room safe

Double Room Superior

  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room Superior

Premium bedding, pillow-top beds, minibar, in-room safe

Double Room Superior

  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room Standard

Premium bedding, pillow-top beds, minibar, in-room safe

Double Room Standard

  • Sleeps 3
  • 2 Single Beds

View all photos for Single Room Standard

Premium bedding, pillow-top beds, minibar, in-room safe

Single Room Standard

  • Sleeps 2
  • 1 Single Bed

View all photos for Triple Room Standard

Premium bedding, pillow-top beds, minibar, in-room safe

Triple Room Standard

  • Sleeps 4
  • 3 Single Beds OR 1 Single Bed and 1 Double Bed

Similar properties

Exterior

Novotel Puerto Montt

Pet-friendly
Parking available
Free WiFi
Laundry facilities
8.8 out of 10, Excellent, (137)
The price is AU$200
includes taxes & fees
2 Jan - 3 Jan 2025
Novotel Puerto Montt
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About the area

Map
Avenida Diego Portales 450, Puerto Montt, Los Lagos, 5505080

What's nearby

  • Dock - 2 min walk
  • Puerto Montt Cathedral - 2 min walk
  • Mall Paseo Costanera - 3 min walk
  • Angelmo Fish Market - 3 min drive
  • Pelluco Beach - 5 min drive

Getting around

  • Puerto Montt (PMC-Tepual) - 29 min drive
  • La Paloma Station - 9 min drive
  • Puerto Varas Station - 25 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Sherlock - ‬1 min walk
  • ‪Subway - ‬1 min walk
  • ‪Cafe Central Criollo Restobar - ‬1 min walk
  • ‪Panichini Café Boutique - ‬1 min walk
  • ‪McDonald's - ‬3 min walk

About this property

Gran Hotel Vicente Costanera

Situated by the ocean, Gran Hotel Vicente Costanera is a great choice for a stay in Puerto Montt. Guests looking for a bite to eat can visit Don Vicente, which serves breakfast and lunch. Other highlights include a bar/lounge and a snack bar/deli.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 80 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property
    • No stag or hen parties

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Personal watercraft (motorised)
  • Ecotours nearby
  • Kayaking nearby
  • Snorkelling nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (97 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • 1 building/tower
  • Banquet hall

Accessibility

  • Lift
  • Accessible airport shuttle

Room amenities

Be entertained

  • 21-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Minibar

Sleep well

  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Don Vicente – This brasserie serves breakfast and lunch. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Airport shuttle service is offered for an extra charge of CLP 20000 per person (one-way)

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Gran Hotel Vicente
Gran Hotel Vicente Costanera
Gran Hotel Vicente Costanera Puerto Montt
Gran Vicente Costanera
Gran Vicente Costanera Puerto Montt
Hotel Gran Vicente Costanera
Hotel Vicente Costanera
Vicente Costanera
Gran Hotel Puerto Montt
Gran Vicente Costanera
Gran Hotel Vicente Costanera Hotel
Gran Hotel Vicente Costanera Puerto Montt
Gran Hotel Vicente Costanera Hotel Puerto Montt

Frequently asked questions

Does Gran Hotel Vicente Costanera offer free cancellation for a full refund?
Yes, Gran Hotel Vicente Costanera does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Gran Hotel Vicente Costanera?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Gran Hotel Vicente Costanera?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Gran Hotel Vicente Costanera?
Yes, an airport shuttle is available. The charge is CLP 20000 per person one-way.
What are the check-in and check-out times at Gran Hotel Vicente Costanera?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Gran Hotel Vicente Costanera?
No, this hotel doesn't have a casino, but Casino Dreams Puerto Varas (17-min drive) is nearby.
What is there to do at Gran Hotel Vicente Costanera and nearby?
Have fun with nearby activities such as kayaking, parasailing and rafting. Additional recreation nearby includes ecotours.
Are there restaurants at or near Gran Hotel Vicente Costanera?
Yes, there's an on-site restaurant, Don Vicente.
What's the area around Gran Hotel Vicente Costanera like?
Gran Hotel Vicente Costanera is located on the boardwalk, a short 2-minute walk from Dock and 2 minutes' walk from Puerto Montt Cathedral.

Gran Hotel Vicente Costanera Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Very good

Some aspects of the hotel are in disrepair (ie. door handles, one of the numbers for my room number was missing). The only real complaint I had, which I shared at reception and they received the feedback well, was that I placed the do not disturb sign on my door before leaving for an activity during the day; I had all my belongings spread over the room and I did not have the energy or time to put them away. While I was gone, the cleaning staff entered the room to clean. Nothing was missing, but it did feel like a boundary was not respected. Otherwise, the room was very comfortable. The breakfast buffet was delicious and had many options. And the staff I interacted with was quite friendly. I had a rental car and their private parking lot was safe.
Gregory, 2-night trip
Verified Expedia guest review

6/10 Good

Maria, 2-night trip
Verified Expedia guest review

4/10 Fair

Really cannot provide a valued rating here because I did not stay on their site for these dates. I had scheduled this hotel through Expedia, but made a mistake on the dates selected. As I was setting up a number of hotels for October trip, the Expedia site defaulted me back to September of which I did not catch before i booked the trip. Unfortuately the hotel stay was the next day. I tried to cancel, change, but was unable due to the timeframe. A note was sent through Expedia's support to the hotel, but they never responded. Since I did not stay with them and wanted to yet in October, I was just hoping some adjustment could be made. Thank you
scott, 2-night trip
Verified Expedia guest review

4/10 Fair

Not clean. Bad smell
Julie, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Average pricy hotel in a convenient location
First and foremost not a bad hotel but nothing to rave about. I do feel it's pricy for what they offer. The hotel staff are incredibly kind and are willing to help make your stay better. They accommodated me when my original room was way too hot (hotel has no AC and this particular room had no air flow) and had no privacy (I could see into the hallway across the way). I just wish they told me in advance that the second room was a two single bed room vs a queen. I still would've taken it but imagine my shock when my boyfriend and I walked in to see two beds. The mall is about a 5 min walk which was convenient as my boyfriend forgot his deodorant so we did a little bit of shopping. Across the street from the hotel is the water front and there is a calming path to walk and sightsee. There is Wifi in the room not just the common areas which I feel is hard to find while traveling. Don't get me wrong I still couldn't catch up on my shows before bed but I was able to everything else I needed to do. What I didn't like - for the price I payed I excepted much nicer. I knew in advance that there is no AC but I didn't expect a room with no air (purely based on the location of the room). The second room had better air flow but I feel hotel rooms in general should have a vent system. I didn't like the feeling of opening the window on the 5th floor. The free breakfast is convenient but not the greatest spread but I guess that's a normal expectation even in the States.
Verified Expedia guest review

6/10 Good

An old hotel in a port city....adequate
The rooms are old, not updated at all, moldy smell in room, probable mold on the ceiling. Breakfast was served after we departed 715 AM, which we might have enjoyed earlier.....
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

8/10 Very good

Good location
A little bit noisy at night, other than that, it's ok if they can have easier and detail explanation of how to use safety box.
Verified Hotels.com guest review

10/10 Exceptional

great hotel in Puerto Montt
Very nice hotel, beautiful lobby, great breakfast. Free parking just around the corner in a secure lot. Our view out the window not so pleasant, would have been nice to be on the front or the side to have a water view as the hotel is just across the street from the water. Well located for walking and shopping. Easy drive to Puerrto Varus and the beach.
Verified Hotels.com guest review

8/10 Very good

Great location
Recommend getting the upgrade room for views preferably on the fifth floor. Staff overall were very friendly and helpful. Hotel is on the waterfront and centrally located. It's getting a little dingy but it's clean. Breakfast is included and it was really good.
Verified Hotels.com guest review

6/10 Good

hotel vincente constanera puerto montt 30/12/11
the hotel is past its best just as is puerto montt. the hotel is fine, car parking is a bit of a challenge but ok once you work out where to go. a much better place to stay is puerto varas. while a tourist location the views ove rthe lake, ease of moving around, restaurants and other activities is much better.
Verified Expedia guest review

10/10 Exceptional

Jaime, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jaime, 1-night trip
Verified Hotels.com guest review

8/10 Very good

patricia, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nicole, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Carla, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Decadente.
O hotel precisa de reformas urgentemente. O banheiro apresenta fungos nas paredes. O colchão é velho, curvado e horrível. A cortina do quarto é transparente e não veda a claridade vinda da janela. Tarifa cara demais para um hotel tão decaido. A única coisa que salva é o café da manhã é a educação e simpatia dos funcionários.
Vanessa, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

En resumen, en una sola palabra, excelente.
Muy bien, excelente atención, comodidad, muy buena ubicación.
Robinson, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Hotel clásico muy bien ubicado
Excelente ubicación, frente a la costanera y muy cerca del monumento "Frente al mar" una gigantesca estatua de dos enamorados Hotel clásico Excelente atención Buen Buffet de desayuno Con estacionamiento al costado del hotel habitaciones simples , pero cómodas
Edgardo, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Atendimento excelente
Sensacional. Todos os atendentes super atenciosos, café da manhã sensacional, com frutas, buffet continental, restaurante para refeições em horário super flexível e com atendimento impecável. Ótima relação custo-benefício.
Eloi Almiro, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

JOSE D, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Hotel céntrico
La localización es buena, pero tiene espacios de estacionamientos limitados. El personal es amable, a excepción de uno de los recepcionistas nocturnos.
2-night trip
Verified Expedia guest review

10/10 Exceptional

Muy buen trato al pasajero.
Bien ubicado, limpio y de trato muy amable.
rafael, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Todo bien en general las personas muy bien paula mancilla de recepcion supo ayudarme en un inconveniente se agradece .
Ivan alejandro, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Hôtel bien situé en plein centre ville
Bien préparer son voyage car Puerto Montt peut se révéler être une voie sans issue. La wi-fi dans la chambre était faible et décrochait par moments.
Verified Hotels.com guest review