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Tótem Madrid Hotel

4.0 star property
Luxury hotel with restaurant, near Gran Via
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tótem Madrid Hotel

43-inch flat-screen TV with digital channels, TV
Double Room Single Use | Living area
Restaurant
Front of property
Premium bedding, down duvets, pillow-top beds, minibar
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Electric vehicle charging point
  • Connecting rooms available
  • Gym
  • Parking available
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Airport shuttle
  • Train station pick-up service
  • Train station drop-off service
  • 24-hour front desk
Feel at home
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The price is AU$343
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Junior Studio Suite (single use)

Premium bedding, down duvets, pillow-top beds, minibar

Junior Studio Suite (single use)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Premium bedding
  • 35 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Penthouse (single use)

Premium bedding, down duvets, pillow-top beds, minibar

Junior Penthouse (single use)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
Pillow-top bed
  • 26 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Premium bedding, down duvets, pillow-top beds, minibar

Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
Pillow-top bed
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite, Corner (Single Use)

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite, Corner (Single Use)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Premium bedding
  • 32 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Studio Suite

Premium bedding, down duvets, pillow-top beds, minibar

Junior Studio Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Double Room Single Use

Premium bedding, down duvets, pillow-top beds, minibar

Double Room Single Use

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
Pillow-top bed
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Room

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
Pillow-top bed
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Deluxe Double Room Single Use

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Double Room Single Use

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
Pillow-top bed
  • 22 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Penthouse

Premium bedding, down duvets, pillow-top beds, minibar

Junior Penthouse

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Down duvet
Blackout curtains
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite, Corner

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite, Corner

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
Hermosilla, 23, Madrid, Madrid, 28001

What's nearby

  • WiZink Center - 15 min walk - 1.3 km
  • Gran Via - 19 min walk - 1.6 km
  • Prado Museum - 3 min drive - 2.3 km
  • El Retiro Park - 4 min drive - 2.9 km
  • Puerta del Sol - 6 min drive - 3.9 km

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 18 min drive
  • Calanas Station - 4 min drive
  • Madrid Recoletos Station - 9 min walk
  • Madrid Atocha Station - 30 min walk
  • Serrano Station - 2 min walk
  • Velazquez Station - 4 min walk
  • Colon Station - 8 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • ‪Casa Dani - ‬1 min walk
  • ‪Bel Mondo - ‬2 min walk
  • ‪Café & Té - ‬3 min walk
  • ‪Carmen Bar - ‬3 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Tótem Madrid Hotel

At Tótem Madrid Hotel, you'll be a short five-minute drive from Gran Via and Prado Museum. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the 24-hour fitness centre for a workout, you can unwind with a drink at the bar/lounge. This luxurious hotel is also a short five-minute drive from El Retiro Park and Santiago Bernabéu Stadium. Fellow travellers say great things about the helpful staff and location. The property is only a short walk to public transportation: Serrano Station is 2 minutes and Velazquez Station is 4 minutes.

Languages

English, French, Spanish

At a glance

Hotel size

  • 64 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed (dogs only, 1 total, up to 10 kg per pet)*
  • Service animals welcome
  • Specific rooms only*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 36 per night)
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Train station shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)

What to do

  • Bike rentals nearby
  • Segway hire/tours nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness centre
  • 100% renewable energy
  • Double-glazed windows
  • Comprehensive food waste policy

Accessibility

  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling

Special features

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 26 per person
  • Airport shuttle service is offered for an extra charge of EUR 75 per vehicle (one-way. Maximum occupancy 3)
  • Train station pick-up and train station drop-off services are offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 77.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 28 per pet, per night

Parking

  • Self-parking costs EUR 36 per night

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a security system on-site.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Totem Madrid
Hesperia Hermosilla Hotel
Hesperia Hermosilla Hotel Madrid
Hesperia Hermosilla Madrid
Totem Madrid
Tótem Madrid Hotel Hotel
Tótem Madrid Hotel Madrid
Tótem Madrid Hotel Hotel Madrid
TOTEM Madrid Small Luxury Hotels of the World

Frequently asked questions

Does Tótem Madrid Hotel offer free cancellation for a full refund?
Yes, Tótem Madrid Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Tótem Madrid Hotel?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of EUR 28 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Tótem Madrid Hotel?
Yes. Self-parking costs EUR 36 per night. Electric car charging is available.
Is an airport shuttle service offered by Tótem Madrid Hotel?
Yes, an airport shuttle is available. The charge is EUR 75 per vehicle one-way.
What are the check-in and check-out times at Tótem Madrid Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Tótem Madrid Hotel?
No, this hotel doesn't have a casino, but Casino de Madrid (3-min drive) and Casino Gran Via (3-min drive) are both nearby.
What is there to do at Tótem Madrid Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes segway hire. Tótem Madrid Hotel also has a 24-hour fitness centre.
Are there restaurants at or near Tótem Madrid Hotel?
Yes, there's an on-site restaurant.
What's the area around Tótem Madrid Hotel like?
Tótem Madrid Hotel is in Salamanca, a short 2-minute walk from Serrano Station and 19 minutes' walk from Gran Via. Travellers give top marks for the hotel's prime location.

Tótem Madrid Hotel Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Very good

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Annick, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rene, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vincent, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maria Alexia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ximena, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Danilo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

everything was nice and clean
Jesus, 1-night romance trip
Verified Expedia guest review

6/10 Good

Third time….and last
Overpriced. Poor attitude from several front desk staff. They really despite tourists from Mexico. Not staying there again. I will try Wipton on Jorge Juan.
Marc, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We love this hotel
Erika, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Alfonso, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Its always fabulous to stay at Totem in Madrid
Catalina, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Max, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely , quiet, clean boutique hotel in a great area.
lisa, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Location, location, location
Alejandro, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great hotel in the best area of Madrid.
Juan, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Staying at Totem is the best. The staff is great and professional, clean rooms, best location
Catalina, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Rene, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Diego, 1-night trip
Verified Expedia guest review

8/10 Very good

I recently stayed at this hotel in Madrid and had a wonderful experience overall. The staff were incredibly welcoming and attentive, making my stay very pleasant. The hotel itself is beautifully maintained and offers a range of great amenities. My only slight disappointment was the size of the room—it was quite tiny. However, the cleanliness and comfort of the room made up for it. If you don't mind a smaller space, this hotel is a fantastic choice for your stay in Madrid.
glori, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Jessie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

So good for that money
Max, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great atmosphere and close to the best restaurants
Maria, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great Stay. Great Location
Benigno, 4-night romance trip
Verified Expedia guest review