Shenzhen Convention and Exhibition Center - 5 min drive
Huanggang Border Crossing - 6 min drive
Coco Park Shopping Center - 6 min drive
Dongmen Pedestrian Street - 8 min drive
Getting around
Shenzhen (SZX-Shenzhen Intl.) - 36 min drive
Hong Kong International Airport (HKG) - 51 min drive
Hong Kong Lok Ma Chau Station - 6 min drive
Sungang Railway Station - 13 min drive
Hong Kong Sheung Shui Station - 14 min drive
Lianhuacun Station - 20 min walk
Lotus Village Station - 21 min walk
Huaxin Station - 21 min walk
Restaurants
美乐茶餐吧 - 7 min walk
那达慕蒙古风味酒楼 - 7 min walk
茶苑 - 18 min walk
天威宽带 - 14 min walk
索引视觉设计有限公司 - 7 min walk
About this property
Mandarin Oriental, Shenzhen
At Mandarin Oriental, Shenzhen, you'll be within a 10-minute drive of Huaqiangbei and Shenzhen Convention and Exhibition Center. Guests can be pampered with massages at the spa, and The Bay by Chef Fei, one of 8 restaurants, serves Chinese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a fitness centre.
Languages
Chinese (Cantonese), Chinese (Mandarin), English
At a glance
Hotel size
178 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
Free secured on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Self-service breakfast (surcharge) each morning 6:30 AM–10:30 AM
8 restaurants
Bar/lounge
Coffee shop
Travelling with children
Children's menu
Working away
10 meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Pool loungers
Facilities
Safe-deposit box at front desk
Fitness centre
An indoor pool
Shopping centre on-site
Full-service spa
Massage/treatment rooms
Banquet hall
Reception hall
Accessibility
Lift
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Room amenities
Be entertained
55-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Pillow menu
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Freshen up
Separate bath and shower
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Phone
Desk chair
Electrical adapters/chargers
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Special features
Spa
The Spa at Mandarin Oriental Shenzhen has 7 treatment rooms. Services include massages. The spa is open daily.
Dining
The Bay by Chef Fei – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
TAPAS 77 – This restaurant specialises in Spanish cuisine and only serves dinner. Reservations are required. Open daily.
RIN – This restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open selected days.
OPUS 388 – This restaurant specialises in French cuisine and only serves dinner. Reservations are required. Open selected days.
Bazaar 叁餐 – This restaurant specialises in Asian cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.
Fees & policies
Optional extras
Self-service breakfast is offered for an extra charge of approximately CNY 308 for adults and CNY 154 for children
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: Alipay.
Also known as
Mandarin Oriental Shenzhen
Mandarin Oriental, Shenzhen Hotel
Mandarin Oriental, Shenzhen Shenzhen
Mandarin Oriental, Shenzhen Hotel Shenzhen
Frequently asked questions
Does Mandarin Oriental, Shenzhen offer free cancellation for a full refund?
Yes, Mandarin Oriental, Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mandarin Oriental, Shenzhen?
Yes, there's an indoor pool.
Are pets allowed at Mandarin Oriental, Shenzhen?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Mandarin Oriental, Shenzhen?
Yes, there's free self parking.
What are the check-in and check-out times at Mandarin Oriental, Shenzhen?
Check-in start time: 3:00 PM; check-in end time: noon. Check-out time is noon.
What is there to do at Mandarin Oriental, Shenzhen and nearby?
Mandarin Oriental, Shenzhen has a spa and an indoor pool, as well as a fitness centre.
Are there restaurants at or near Mandarin Oriental, Shenzhen?
Yes, there are 8 on-site restaurants, featuring Chinese cuisine.
What's the area around Mandarin Oriental, Shenzhen like?
Mandarin Oriental, Shenzhen is in Futian, a short 10-minute walk from Shenzhen Central Park and 14 minutes' walk from Shenzhen Lianhuashan Park.
Mandarin Oriental, Shenzhen Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.8/10
Property conditions & facilities
9.8/10
Eco-friendliness
Reviews
10/10 Exceptional
18 Dec 2024
Alexandr
Alexandr, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 Apr 2024
SIN YIN FABIOLA
SIN YIN FABIOLA, 2-night trip
Verified Expedia guest review
10/10 Exceptional
17 Nov 2024
Pui Tak
Pui Tak, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 Oct 2024
Tuomas
Tuomas, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
29 Sept 2024
feng ni
feng ni, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 July 2024
Chun Kit
Chun Kit, 2-night trip
Verified Hotels.com guest review
8/10 Very good
10 June 2024
Pik Wa
Pik Wa, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 June 2024
GERE
GERE, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Apr 2024
Se Wun Celine
Se Wun Celine, 1-night trip
Verified Expedia guest review
8/10 Very good
17 Mar 2024
J Y M
J Y M, 1-night trip
Verified Hotels.com guest review
8/10 Very good
31 Aug 2023
WiFi service has to be improved.
Service is very good! Tidy and stylish room but the wifi is not working at all not even slowly. And the washroom flushing function is a bit weak too.