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All properties in Shenzhen, Guangdong, China
1 room, 2 adults

Hard Rock Hotel Shenzhen

5-star5 stars
Great for familiesThis property has good facilities for families.
No. 9 Mission Hills Road, Longhua New District, Shenzhen, Guangdong, 518110, China

Luxury Shenzhen hotel with 3 restaurants, connected to a shopping center
  • Free WiFi and free parking
  • Great for familiesThis property has good facilities for families.
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Was accidentally given a smoking room so was then upgraded to a fantastic non smoking…Dec. 27, 2018
  • I shouldn't spend the money for the breakfast as its really bad and nothing special.…Dec. 31, 2019

Hard Rock Hotel Shenzhen

from A$126
  • Deluxe Room, 1 King Bed (Gold)
  • Deluxe Room, 1 King Bed (Sky King Room)
  • Deluxe Room, 1 King Bed
  • Deluxe Twin Room, 2 Single Beds
  • Deluxe Twin Room, 2 Single Beds
  • Studio King Suite
  • Studio Twin Suite
  • Deluxe King/Twin Room(Enjoy the privilege of set menu (Three Courses) of lunch or dinner
  • Family Rock Package
  • Rock Golf Package
  • Deluxe Room(offline)
  • Studio

What’s around Hard Rock Hotel Shenzhen

Landmarks

  • In Longhua District
  • Mission Hills Ecological Sports Park - 5 min walk
  • Shenzhen Guanlan Landscape and Cultural Park - 2.7 mi / 4.3 km
  • Daping Park - 8.8 mi / 14.2 km
  • Xiagongyan Reservoir - 9.2 mi / 14.8 km
  • Huaqiangbei - 15.2 mi / 24.4 km
  • Guangming Park - 11.2 mi / 18 km
  • Dafen Oil-Painting Village - 12.4 mi / 19.9 km

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) - 62 min drive
  • Hong Kong (HKG-Hong Kong Intl.) - 84 min drive
  • Shenzhen Bantian Station - 15 min drive
  • Shenzhen North Station - 16 min drive
  • Shenzhen Station - 20 min drive
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 258 rooms

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking

Offsite

  • Free area shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service
Things to do
  • Outdoor seasonal pool
  • Fitness facilities
  • Outdoor tennis court
  • Golf driving range on site
  • Golf lessons available nearby
Working away
  • Business centre
  • Conference space
  • Meeting rooms 8
  • Conference space size (feet) - 21528
  • Conference space size (meters) - 2000
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Lift
  • Rooftop terrace
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Slippers
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
Things to enjoy
  • Individually decorated
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Hard Rock Cafe - This restaurant specializes in American cuisine.

Sessions - This restaurant specializes in international cuisine. Open daily.

GMT +8 Lobby Bar - Onsite lobby lounge. Open daily.

Hard Rock Hotel Shenzhen’s small print

Also known as

  • Hard Rock Shenzhen
  • Hard Rock Hotel Shenzhen
  • Hard Rock Hotel Shenzhen Hotel
  • Hard Rock Hotel Shenzhen Shenzhen
  • Hard Rock Hotel Shenzhen Hotel Shenzhen

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • The seasonal pool is open from March to December.
  • Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    This property advises that enhanced cleaning and safety measures are currently in place.

    Disinfectant is used to clean the property, and guests are provided with hand sanitizer.

    Personal protective equipment, including gloves, will be available to guests.

    For traveler safety, social distancing measures are in place and staff at the property wear personal protective equipment.

    Individually-wrapped food options are available through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Mandatory fees

    Deposit: CNY 500.0 per night

    Optional extras

    Buffet breakfast is offered for an extra charge of CNY 193.2 per person (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Hard Rock Hotel Shenzhen

    • Is there a pool at Hard Rock Hotel Shenzhen?
      Yes, there's a seasonal outdoor pool.
    • Are pets allowed at Hard Rock Hotel Shenzhen?
      Sorry, pets and service animals aren't allowed.
    • Is parking offered at Hard Rock Hotel Shenzhen?
      Yes, there's free self parking.
    • What are the check-in and check-out times at Hard Rock Hotel Shenzhen?
      You can check in from 2 PM to midnight. Check-out time is noon.
    • Are there restaurants at or near Hard Rock Hotel Shenzhen?
      Yes, there are 3 onsite restaurants. Nearby restaurants include Muslim cafe (6.9 mi), Cite coffee (7.1 mi), and 麵包房 (7.4 mi).

    Recent reviews

    Fabulous 8.8 From 628 reviews

    Exceptional 10.0
    Great hotel
    Great hotel. Rooms were very clean and tidy. The staff were very helpful. Great food. Would definitely use hard rock again.
    Elisabeth, gb9 night family trip
    Very good 8.0
    not The greatest but ok.
    What you might expect at Hard Rock. However the pool is never open, the internet is terribly slow compared to other hotels and the breakfast is so so. But it’s clean, friendly, didn’t have any problems. J be advised it’s about 30-45 minute cab ride from downtown (Futian)
    Terrance, ca5 night business trip
    Poor 2.0
    Refund
    It was a Saturday. The signature Hardrock Cafe was closed for biz. Good quality of room service and bar is horrible.
    Frankie K.S., hk1 night trip
    Exceptional 10.0
    great stay
    Had a great stay here, the breakfast is always great and the staff bend over backwards to help in any way they can. Enjoyed using the gym and rooftop pool to get some exercise and beat jetlag and MH mall is only steps away with lots of restaurants and other entertaining things to keep me busy in the evenings even though I travel solo.
    Fiona, gb7 night business trip
    Good 6.0
    Overall the staffs & hotel is good. However our room is face to the main road & the construction work is like 24/7 non-stop with noisy work which made us can't sleep well overnight.
    Davy, hk2 night family trip
    Exceptional 10.0
    Good hotel for kids
    Hands on hotel manager handing out easter bunnies to kids at check-in, also there to meet and greet guests at breakfast and helped cleaned tables during busy times. Fun easter activities that the kids enjoyed very much. Room is clean, breakfast good variety, and guitar lending service is a nice perk. Only downside is pool opens for a short time from 11am-8pm. MH mall across the street is also good fun with lots of food options. Would love to see a traffic light installed between hotel and mall as its a little dangerous to cross the road with lots of heavy trucks passing thru. Will not hesitate to stay again next time.
    Elizabeth, hk3 night family trip
    Fair 4.0
    Good, Bad and Ugly
    Good - Front desk staff. They feel bad when I told them the unoleasant experience Bad- the wiring is messed up. The room light could not be switched off. It took 2 hours for house keeping to fix it by.., taking the light bulb out! Ugly - the shuttle bus of Mission Hills did not stop. There were two guests at the lobby who had waited for 20 min. The shuttle did not stop to pick guests. The staff at the ground floor did not know the phone number of Mission Hills to request for a shuttle service. Many guests stay there because of golf. The shuttle service supposed to be bread and butter service but it was messed up...
    Frankie K.S., hk1 night trip
    Exceptional 10.0
    Happy stay
    Comfortable. Locate near big shopping mall which is full of different activities
    hk1 night family trip
    Very good 8.0
    nice and warm
    very friendly staff. very welcoming
    ka lok sam, hk3 night romance trip
    Exceptional 10.0
    Great time
    Staff are all helpful and friendly. We love the stay which is so comfortable and stylish. Buffet is great.
    Sip Ling, hk2 night family trip

    Hard Rock Hotel Shenzhen

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