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Hotel Imperial Laguna Faranda

3.0 star property
Lakefront hotel with outdoor pool, near Cancun Convention Center
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Imperial Laguna Faranda

Outdoor pool, open 8:00 AM to 8:30 PM, pool loungers
Lake
Front of property
View from property
Arcade

Reviews

6.2 out of 10

Good

Popular amenities

  • Airport transfer
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Free parking
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants
  • Outdoor pool
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Car hire on-site
  • Front desk safe
  • Multilingual staff
Feel at home
  • Children stay free
  • Rollaway/extra beds available (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace
The price is AU$97
includes taxes & fees
29 Nov - 30 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Balcony
Individually furnished
Air conditioning
Free rollaway/extra beds
TV
Blackout curtains
Hairdryer
Private bathroom
  • 37 sq m
  • Golf view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Classic Room, Balcony, Lagoon View

Classic Room, Balcony, Lagoon View

Classic Room, Balcony, Lagoon View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Kitchenette
Fridge
TV
  • 40 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Quadruple Room Standard

In-room safe, individually furnished, desk, blackout curtains

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Superior

In-room safe, individually furnished, desk, blackout curtains

Quadruple Room Superior

  • Sleeps 4
  • 2 Double Beds

Similar properties

Basic Room, 1 King Bed

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Pet-friendly
Free parking
Free WiFi
Restaurant
7.0 out of 10, Good, (412)
The price is AU$96
includes taxes & fees
11 Dec - 12 Dec
Suites Costa Cancun
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About the area

Map
Calle Quetzal No.11, Km 7.5, Cancun, QROO, 77500

What's nearby

  • Cancun Convention Center - 18 min walk - 1.6 km
  • Tortuga Beach - 20 min walk - 1.7 km
  • Cancun Interactive Aquarium - 4 min drive - 4.7 km
  • La Isla Shopping Mall - 6 min drive - 4.8 km
  • Playa Tortugas - 9 min drive - 5.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 25 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Señor Frogs - ‬4 min drive
  • ‪Club InterContinental - ‬6 min walk
  • ‪The Surfin Burrito - ‬5 min drive
  • ‪Taqueria los Chachalacos - ‬3 min drive
  • ‪Los de Pescado - ‬3 min walk

About this property

Hotel Imperial Laguna Faranda

At Hotel Imperial Laguna Faranda, you'll be a short five-minute drive from Cancun Convention Center and Forum Beach. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at La Palapa Belga, which serves French cuisine and is open for dinner. Other highlights include a terrace and a garden.

Languages

English, Spanish

At a glance

Hotel size

  • 62 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Street parking available

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Skydiving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • 4 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • Adjacent to a golf course
  • An outdoor pool
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Handrails in stairwells
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

La Palapa Belga – This poolside fine-dining restaurant specialises in French cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 3.80 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:30 PM

Policies

Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Celuisma Imperial Laguna
Celuisma Imperial Laguna Cancun
Beach House Imperial Laguna Faranda Hotels Hotel Cancun
Celuisma Imperial Laguna Hotel Cancun
Celuisma Laguna Imperial
Hotel Imperial Laguna
Imperial Laguna
Imperial Laguna Hotel
Celuisma Imperial Laguna Cancun Hotel Cancun
Imperial Laguna Cancun
Beach House Imperial Laguna Faranda Hotels Hotel
Beach House Imperial Laguna Faranda Hotels Cancun
Hotel Imperial Laguna Faranda Cancun
Hotel Imperial Laguna Faranda
Imperial Laguna Faranda Cancun
Imperial Laguna Faranda
Hotel Hotel Imperial Laguna by Faranda Cancun
Cancun Hotel Imperial Laguna by Faranda Hotel
Hotel Hotel Imperial Laguna by Faranda
Hotel Imperial Laguna by Faranda Cancun
Celuisma Imperial Laguna Hotel
Beach House Imperial Laguna by Faranda Hotels
Imperial Laguna Faranda Cancun
Imperial Laguna Faranda Cancun
Hotel Imperial Laguna by Faranda
Hotel Imperial Laguna Faranda Hotel
Hotel Imperial Laguna Faranda Cancun
Hotel Imperial Laguna Faranda Hotel Cancun

Frequently asked questions

Does Hotel Imperial Laguna Faranda offer free cancellation for a full refund?
Yes, Hotel Imperial Laguna Faranda does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Imperial Laguna Faranda?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:30 PM.
Are pets allowed at Hotel Imperial Laguna Faranda?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Imperial Laguna Faranda?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel Imperial Laguna Faranda?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Imperial Laguna Faranda?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at Hotel Imperial Laguna Faranda?
No, this hotel doesn't have a casino, but PlayCity Casino (9-min drive) and Royal Yak Casino and Sports Book (10-min drive) are both nearby.
What is there to do at Hotel Imperial Laguna Faranda and nearby?
Have fun with activities such as kayaking, parasailing and scuba-diving, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Hotel Imperial Laguna Faranda?
Yes, La Palapa Belga offers al fresco dining and French cuisine.
Does Hotel Imperial Laguna Faranda have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Imperial Laguna Faranda like?
Hotel Imperial Laguna Faranda is located on the waterfront in Zona Hotelera, a short 18-minute walk from Cancun Convention Center and 20 minutes' walk from Tortuga Beach.

Hotel Imperial Laguna Faranda Reviews

Reviews

6.2

Good

6.2/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Ana, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The property was good in that the pool and water view were nice. But the inside of the rooms smelled strongly of mold/mildew. The showers were massively underpowered and not cleaned much, just the floors and walls, rather than the actual shower head. The toilet didnt flush properly at all, I got lucky to get anything to actually flush twice out of five days of regular use. The overall care to the doors and furniture is okay, the frame of the main door to the hotel room shifted out of place if you pulled on the door, but not quite to the point where it broke open. There was also a random door that looked like it had been pried open before, but it was locked and I could not know what was behind it. Finally, when arriving, we were sent to a room right next to the lobby and front door, which had two beds instead of the one bed we asked for, and it wasn't cleaned yet at all. Beer cans and bottles were strewn about and the beds hadn't been made at all. They did respond quickly with that but the service man didn't even say anything about it, he just walked in, looked at it, clicked his tongue in disappointment, and led us to another room that was suitable. Didn't mention anything about it like apologizing once. Otherwise the response from everyone in the building was proper and cordial. It seemed the service for our room to replenish everything was on an every other day basis as well. Wasn't a big deal for us, but just a good detail.
David, 4-night romance trip
Verified Expedia guest review

4/10 Fair

I only stayed there because it was close to the nightclubs. It’s in terrible condition sink was broken, bedsheets stained, hard beds, horrible smell.
Deborah A, 5-night family trip
Verified Hotels.com guest review

2/10 Poor

The property was horrible, the room was not even presentable at all, dirty dishes, ripped off bed, the door yo the balcony I couldn’t even open, the door trush it wouldn’t close, the small fridge was dirty, the closet was horrible, very sad experience, I wouldn’t ever stay in this hotel again, not even for free
Rolando, 13-night trip
Verified Expedia guest review

8/10 Very good

Personnel sympathique. Bel emplacement sur le bord de la lagune.
Emilie, 1-night family trip
Verified Expedia guest review

2/10 Poor

No hot water room was leaking and fungus
luis, 2-night family trip
Verified Expedia guest review

2/10 Poor

We were giving a room COVERED in mold. Literally mold on the walls and ceiling. Disgusting. The staff was nice enough to change our rooms. Unfortunately the AC was leaking and the water ran down the room so wasn’t a nice feeling walking around feeling the water on my feet in the middle of the night. Area is very dark and you can hear noise from other rooms and noise from across the lagoon ALL NIGHT LONG. Very unpleased with our stay. Do not recommend and would definitely suggest just paying the extra you need to for a nicer hotel, even if it’s just $30-$50, DO IT and do not stay here.
Emerson, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Great location, no expensive. No hot water, but not needed. Use the bus not need rental car
Jose M, 4-night trip
Verified Expedia guest review

2/10 Poor

DO NOT STAY HERE! ZERO STARS
There was no hot water in the shower. They were limited on towels and toilet paper they would give us. Charged us for a second key to the room that 3 people were staying in. I will never stay there again and will never recommend to anyone! Overall horrible experience
Virginia, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

This place is a dump. I stayed here 7 days. From the moment I checked in I regretted booking this stay. I booked on Expedia. If I could have cancelled I would have. When I checked in the clerk said I had to pay an additional $40.00 for their government tax. I already paid taxes through Expedia. I paid it because I was tired and ready to get some rest. The first 4 I had no hot water. The whole place is filthy and run down. The doors hardly shut on the rooms. The elevator was broke down half the time I was there. When they removed the out of order sign from it, I tried to use it. I was stuck in the elevator over 20 minutes. There Is no phone in the elevator to call for help. The main issue is once you book with Expedia and pay for it, it’s almost impossible to get a refund. Do yourself a favor, don’t stay here.
Cody, 8-night trip
Verified Expedia guest review

8/10 Very good

Quiet area and family friendly
Maria, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

I enjoyed my stay would stay there again .
Rommane, 7-night trip
Verified Hotels.com guest review

6/10 Good

Poor costumer service, poor housekeeping
Not so good experience, specially with housekeeping and the people up front. They never clean/ sweep my villa. All they did was put new towels, they even took away the bed liners never replaced them bad service in general. The location was very convenient 5 minutes away from the main strip also outside the villa by the pool was ok.
Eynar, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mathilde, 4-night trip
Verified Expedia guest review

10/10 Exceptional

I like the zone is very accessible to the center of Cancun very quiet & safe I like the fact they provide bottle waters & refills water
Rosa, 6-night family trip
Verified Expedia guest review

8/10 Very good

some rooms are newly renovated, some are not. My rating is for the renovated only.
Hannah, 14-night trip
Verified Expedia guest review

8/10 Very good

Good for the money!
2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

very bad
Navneet, 1-night family trip
Verified Expedia guest review

8/10 Very good

Maria Fernanda, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Muy bonito
Alejandro, 4-night family trip
Verified Expedia guest review

8/10 Very good

As we had gotten there a few hours early for our check in the friendly staff let us park our car so we could walk and get something to eat before checking in. Place was clean enough and in a nice enough location to get to food and other things to do. Wish we had time to go use the pool as it looked nice and refreshing.
Martin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Liban, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Jhon, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jenny, 3-night trip
Verified Expedia guest review

2/10 Poor

Alan, 3-night trip
Verified Hotels.com guest review