Calle Dinamarca, 3, Santa Cruz de Tenerife, Puerto de la Cruz, Canary Islands, 38400
What's nearby
Taoro Park - 8 min walk - 0.7 km
La Paz Lookout - 15 min walk - 1.3 km
Lago Martianez Swimming Pools - 20 min walk - 1.6 km
Loro Park - 4 min drive - 2.9 km
Plaza del Charco - 4 min drive - 2.8 km
Getting around
Santa Cruz de Tenerife (TFN-Tenerife North) - 33 min drive
Tenerife (TFS-Tenerife South) - 74 min drive
Restaurants
Bar el Camino - 15 min walk
Casa Mel - 17 min walk
Zicatela - 11 min walk
Tasca el Olivo - 17 min walk
Restaurante-Pizzeria Don Camilo - 8 min walk
About this property
Hotel TRH Taoro Garden
Hotel TRH Taoro Garden is a great choice for a stay in Puerto de la Cruz. After a workout at the fitness centre, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights include an outdoor pool, a snack bar/deli and a terrace.
All-inclusive
All-inclusive room rates at Hotel TRH Taoro Garden are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
Buffet meals, snacks and beverages included
Land activities
Fitness facilities
Lessons/classes/games
Yoga
Languages
English, German, Spanish
At a glance
Hotel size
182 rooms
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Uncovered on-site self-parking (EUR 5 per day)
Wheelchair-accessible parking on site
On-site parking is limited
On-site parking includes off-street options
Off-site parking within 33 ft (EUR 8 per day)
Other information
Designated smoking area (fines apply)
Caters to adults only
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
What to do
Pool table
Beach nearby
Working away
Business centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Garden
Terrace
Library
Television in common areas
Fitness centre
An outdoor pool
Arcade/games room
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Handrails in stairwells
Wheelchairs available on site
Well-lit path to entrance
Step-free path to entrance
Pool hoist on site
Pool access ramp on site
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Guidebooks/recommendations
Special features
Dining
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Fees & policies
Optional extras
Safes in guest rooms can be used for EUR 3.50 per day
Parking
Uncovered self-parking costs EUR 5 per day
Parking is available nearby and costs EUR 8 per day (33 ft away)
Policies
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number H-38/4.165
Also known as
Hotel Taoro Garden Puerto de la Cruz
Taoro Garden Puerto de la Cruz
Taoro Garden
Hotel TRH Taoro Garden Puerto de la Cruz
TRH Taoro Garden Puerto de la Cruz
TRH Taoro Garden
Hotel TRH Taoro Garden Adults Recommended Puerto de la Cruz
TRH Taoro Garden Adults Recommended Puerto de la Cruz
TRH Taoro Garden Adults Recommended
Hotel TRH Taoro Garden Adults Recommended
Hotel Hotel TRH Taoro Garden - Only Adults Recommended
Hotel TRH Taoro Garden
Hotel Taoro Garden
Trh Taoro Adults Recommended
Frequently asked questions
Does Hotel TRH Taoro Garden offer free cancellation for a full refund?
Yes, Hotel TRH Taoro Garden does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel TRH Taoro Garden?
Yes, there's an outdoor pool.
Are pets allowed at Hotel TRH Taoro Garden?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel TRH Taoro Garden?
Yes. Self-parking costs EUR 5 per day. Parking spaces may be limited.
What are the check-in and check-out times at Hotel TRH Taoro Garden?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at Hotel TRH Taoro Garden?
No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (20-min walk) is nearby.
What is there to do at Hotel TRH Taoro Garden and nearby?
Hotel TRH Taoro Garden has an outdoor pool and a fitness centre, as well as an arcade and a garden.
Are there restaurants at or near Hotel TRH Taoro Garden?
Yes, there's an on-site restaurant that offers international cuisine.
Does Hotel TRH Taoro Garden have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel TRH Taoro Garden like?
Hotel TRH Taoro Garden is a short 8-minute walk from Taoro Park and 14 minutes' walk from Risco Belle Aquatic Gardens.
Hotel TRH Taoro Garden Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
22 Nov 2024
Ágústa
Ágústa, 9-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Nov 2024
Great Hotel on the outskirts of town
Quality Hotel in Puerto de la Cruz. Hotel situated in wonderful grounds which are kept in immaculate condition. Large Pool area, never crowded plus a Sun Terrace with adjacent bar.
Great choice of food both at breakfast and dinner. Great friendly staff, always with a welcoming smile.
Courtesy Bus to and from Town Centre throughout the day, but it's also a very pleasant 20 minute walk into town, though a somewhat steep walk returning.
Yvonne
Yvonne, 10-night trip
Verified Hotels.com guest review
8/10 Very good
9 Mar 2024
I really loved my stay here. Although the decor is a bit tired, the staff, food and the general feeling is great. When the sun is shining the pool area is so peaceful. I sat on my balcony watching parakeets in the trees, the mountains and the sunset. It’s a steep walk into town (takes about 25 mins and would be a struggle if you had a pram or mobility issues), but taxis are easy to find. The deposits for kettles and irons etc is annoying. I can’t believe there isn’t tea and coffee in a 4 star hotel. Don’t be put off by this, the staff and the care they take of you makes up for it. Very reasonable prices for drinks. Love the library 😊 I would definitely stay again.
Jenny
Jenny, 7-night trip
Verified Expedia guest review
10/10 Exceptional
21 Oct 2023
I never leave reviews but felt this hotel deserved a 5 star review. The views from our room were incredible of the Mount teide.
The food was varied and enjoyable.
The staff were amazing and always happy.
Swimming pool was good and lovely quiet atmosphere.
Katherine Mary
Katherine Mary, 6-night romance trip
Verified Expedia guest review
4/10 Fair
19 Apr 2023
First of all -
1. Property outlines there is a free on site off site parking. In reality hotel is located at the end of short street with only 14 parking spaces available. For a hotel with 5 times at least this capacity
After I contacted Expedia regarding this issue hotel offered a parking that is 5£ a night in secured parking area
2. Hotel is advertising itself as a 4 star hotel - however in the room not even a water bottle was provided. Kettle was provided upon request on second day , no tea or coffee.
3. Gym facility is extremely outdated and poor. Equipment is very old , type of equipment that is bought for the house - cheap and old. Limited amount of weights - 10kg is a heaviest dumbbell.
4. Generally as you arrive hotel appears very old - paint is peeling off , windows are old, Street in front of hotel is bad condition. The only refurbishment took place in dining area , reception and rooms.
5. Location - uphill 25min from town centre
6. Access cards - literally every morning card was no longer working , had to go to reception to reactivate. On a third day after complaining I was given a card that worked for more that 1 day
Overall this is not a 4 star hotel , far from it. 3 star
Breakfast is ok
Marya
Marya, 4-night family trip
Verified Expedia guest review
8/10 Very good
23 Feb 2023
Verity
Verity, 3-night trip
Verified Expedia guest review
8/10 Very good
1 Jan 2023
The place was nice and offered daily bus services to the city centre. However I feel like it lacked vegetarian options, there wasn’t much for people that are vegetarian. Overall, a lovely hotel and good staff members.
Samra
Verified Expedia guest review
8/10 Very good
14 Nov 2022
Susan
Susan, 7-night trip
Verified Expedia guest review
10/10 Exceptional
3 Oct 2022
Members of staff were friendly to each other and to guests. They made everything possible to make our stay great.
Great location - in the park, within walking distance from the city center.
Simas
Simas, 4-night family trip
Verified Expedia guest review
4/10 Fair
27 Sept 2022
Food quality and variety huge let down, definitely not to 4 star standard. Restaurant terribly unorganised and very stressful experience. Utter lack of management, attention to details and customer focus. High inconsistency among service levels throughout. Room amenities practically non-existent: again, nowhere near 4 star standards. Beds though very comfortable, rooms of good size and quiet. Lovely swimming pool area and well kept gardens, but music way too loud at pool bar and more seating in garden would be nice. Overall good standards of cleanliness, but definitely not well organised with timigs eg. Starting cleaning hall and lifts with thus wet and slippery floor when breakfast starts (7.30 rather late by the way) and guests move around. Too few hotel shuttle buses to town-not ideal timings and not at the weekend. Overall it could all be much better with some effort.
viviana
viviana, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Apr 2021
Right for vacation
Really nice hotel in the center of the city. View to the ocean, great accommodation. The only things is that is not a “only adult” hotel as when I was there there was families and new born baby.
Nicolás
Nicolás, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
29 Feb 2020
Staff service was terrific, the hotel grounds were well kept
Verified traveller
7-night trip
Verified Expedia guest review
10/10 Exceptional
2 Feb 2020
Verified traveller
7-night trip
Verified Expedia guest review
8/10 Very good
9 Jan 2020
Verified traveller
7-night trip
Verified Expedia guest review
10/10 Exceptional
3 Jan 2020
Excellent service, very friendly and helpful. Good location to reach every part of the town on foot. Wonderful massage treatment.
Verified traveller
7-night romance trip
Verified Ebookers guest review
10/10 Exceptional
29 Dec 2019
Great hotel in beautiful, peaceful location. Good size, comfortable room, excellent food and very friendly and helpful staff. Ideal for a relaxing holiday but not the place to stay if you like night life.
JJ
JJ, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
4 Dec 2019
good pool, quiet location near nice park.Easy access to town but lots of steps.
Verified traveller
7-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 Nov 2019
We stayed in this hotel for 7 nights on half board and were very happy with our choice. What we liked: clean room/bathroom with comfy bed, air con and balcony. The hotel doesn’t encourage children although there were a couple it was a very quiet and peaceful hotel and garden. The restaurant was especially well run with staff very pleasant and helpful. There is a buffet at both breakfast and dinner with an amazing assortment of soup, salads, main course and desserts. There was plenty of choice and it was fresh and nicely cooked at a grill by the chef.
The hotel is located on a hill so walking back from the town could be challenging for some. However there is a shuttle bus from the hotel and you are given one free pass. Car parking is limited at the hotel but there is a free car park quite close by and we did not have any problems apart from bird droppings. There’s a nice big swimming pool but we didn’t use it so can’t comment on that. The people at reception were super helpful.
What we missed was tea/coffee making but you could hire this, slippers and a dressing gown but for the price you can’t expect everything. The bath was a bit slippery to get out of if you’re a bit older but we had each other to cling to.
All in all an excellent find. We ate so much we didn’t have to buy lunch and we’re now on a diet.
Verified traveller
7-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 Oct 2019
Verified traveller
7-night trip
Verified Expedia guest review
10/10 Exceptional
1 Oct 2019
Verified traveller
14-night trip
Verified Orbitz guest review
10/10 Exceptional
12 Sept 2019
Verified traveller
7-night trip
Verified Expedia guest review
8/10 Very good
5 Aug 2019
When booking the hotel its says no kids yet when we got there they was quite a number of kids. There isnt a lot of kids to so the hotel isn't makde for them.
Verified traveller
7-night trip with friends
Verified Expedia guest review
10/10 Exceptional
11 Mar 2019
nice quiet and clean place to spend a week or so .Worth every penny .
Verified traveller
7-night trip
Verified Expedia guest review
8/10 Very good
29 Dec 2018
Comfortable and efficient but hard to find, with main entrance tucked away in a narrow street. Good if you have a car as parking available (though hotel spaces very narrow). Some distance from bars/restaurants in lower town, but taxis to return readily available and cheap by UK standards. Recommend superior room, some "standard" rooms tucked away in corners with no view from terrace. Buffet food good value but not much atmosphere.
Bob
Bob, 7-night trip
Verified Expedia guest review
6/10 Good
22 Dec 2018
No air conditioning functioning despite the advertisement of such. The woman who checked me in was very good but I had terrible service from a young man, I believe was named Sebastian? His treatment of me made me feel as though I was in a 1 star hotel. Very apathetic towards my concerns. Overall I would avoid this hotel because of the lack of insulation between the rooms and hearing my neighbors/housekeeping too much. This seems to be a common problem for hotels on Tenerife.