Ernest N. Morial Convention Center - 11 min walk - 1.0 km
Caesars Superdome - 18 min walk - 1.5 km
Getting around
New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 20 min drive
New Orleans Union Passenger Terminal - 18 min walk
Canal at Magazine Stop - 3 min walk
Canal at Decatur Stop - 3 min walk
Canal at Camp Stop - 4 min walk
Restaurants
Mother's Restaurant - 3 min walk
Willies Chicken Shack - 3 min walk
Ruby Slipper Cafe - Central Business District - 2 min walk
Starbucks - 3 min walk
Wow Cafe - 3 min walk
About this property
The Eliza Jane, in The Unbound Collection by Hyatt
The Eliza Jane, in The Unbound Collection by Hyatt puts you in a great location, within a short 10-minute walk of Canal Street and Caesars New Orleans Casino. You can visit the 24-hour fitness centre for a workout or unwind with a drink at the bar/lounge. Also, Bourbon Street and Audubon Aquarium are within a short 10-minute walk. Fellow travellers love the helpful staff and overall property condition. The property is only a short walk to public transportation: Canal at Magazine Stop is 3 minutes and Canal at Decatur Stop is 3 minutes.
Languages
English, Spanish
At a glance
Hotel size
196 rooms
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age – 21
Check-out time is 11 AM
Special check-in instructions
The property charges 2.03 per cent for credit card payments
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site valet parking (USD 52 per day; includes in/out privileges)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
Bar/lounge
Travelling with children
Children stay for free (see details)
Working away
2 meeting rooms
Conference space (1729 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Wedding services
Facilities
1 building/tower
Built in 2005
ATM/banking
Safe-deposit box at front desk
Library
Fireplace in reception
Television in common areas
Communal living room
24-hour fitness centre
Banquet hall
Outdoor furniture
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Room amenities
Be entertained
55-inch flat-screen TV
Premium cable channels
First-run films
Films for purchase
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Dressing gowns
Iron/ironing board
Sleep well
Premium bedding
Freshen up
Private bathroom
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Mobile key entry
Special features
Dining
The Press Room – On-site cocktail bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Destination fee: USD 32.84 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 25.00 per person
Credit card charges are subject to an extra charge of 2.03 per cent
Parking
Valet parking costs USD 52 per day with in/out privileges
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Also known as
Carlson French Quarter
Country Carlson New Orleans French Quarter
Country Inn Carlson New Orleans French Quarter
Inn Carlson French Quarter
Country Inn Carlson French Quarter
Country Carlson French Quarter
Eliza Jane Hotel New Orleans
Eliza Jane Hotel
Eliza Jane New Orleans
Eliza Jane Unbound Collection Hyatt Hotel New Orleans
Eliza Jane Unbound Collection Hyatt New Orleans
iza Jane Unbound Collection H
The Eliza Jane the Unbound Collection by Hyatt
The Eliza Jane in The Unbound Collection by Hyatt
The Eliza Jane, in The Unbound Collection by Hyatt Hotel
The Eliza Jane, in The Unbound Collection by Hyatt New Orleans
Frequently asked questions
Does The Eliza Jane, in The Unbound Collection by Hyatt offer free cancellation for a full refund?
Yes, The Eliza Jane, in The Unbound Collection by Hyatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Eliza Jane, in The Unbound Collection by Hyatt?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Eliza Jane, in The Unbound Collection by Hyatt?
Yes. Valet parking costs USD 52 per day.
What are the check-in and check-out times at The Eliza Jane, in The Unbound Collection by Hyatt?
Check-in start time: 4 PM; check-in end time: anytime. Check-out time is 11 AM.
Is there an on-site casino at The Eliza Jane, in The Unbound Collection by Hyatt?
No, this hotel doesn't have a casino, but Caesars New Orleans Casino (6-min walk) and Fair Grounds Race Course (7-min drive) are both nearby.
What is there to do at The Eliza Jane, in The Unbound Collection by Hyatt and nearby?
Maintain your daily exercise routine at the 24-hour gym.
What's the area around The Eliza Jane, in The Unbound Collection by Hyatt like?
The Eliza Jane, in The Unbound Collection by Hyatt is a short 3-minute walk from Canal at Magazine Stop and 2 minutes' walk from Canal Street. Travellers love the hotel's prime location.
The Eliza Jane, in The Unbound Collection by Hyatt Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
23 Dec 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
2/10 Poor
16 Dec 2024
Debra
Debra, 1-night trip
Verified Hotels.com guest review
6/10 Good
16 Dec 2024
Kelly
Kelly, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Dec 2024
Rashawn
Rashawn, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
Great experience!
I will be staying at this hotel again. It was such a great experience!
Marissa
Marissa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Nov 2024
Wonderful stay. The interior rooms could have better lighting. Otherwise wonderful stay. The hotel is beautiful and the restaurant was very good. The hotel is very clean.
Verified traveller
5-night business trip
Verified Hotels.com guest review
8/10 Very good
18 Nov 2024
Nice property. Easy check-in. Good restaurants. The king room was crowded. The bed was up against the window. Only one waste can.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Nov 2024
Alita
Alita, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Nov 2024
David
David, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
6 Nov 2024
Laurie A
Laurie A, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Nov 2024
Haley
Haley, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Oct 2024
Jackie
Jackie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Oct 2024
Ruark
Ruark, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2024
Erica
Erica, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Oct 2024
Chill NOLA
Fantastic NOLA ambiance two blocks away from Canal. Close enough to the Quarter, and also tucked away when you need to relax. Great lobby/library/bar area to relax and chill.
Nanette
Nanette, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
6 Oct 2024
Charles deserves a raise!!
Charles who was on at the front desk is the literal BEST!!!! He was kind and took the time to separate out our bill when we got there at 11:30 pm. The Eliza Jane is beautiful. Our room was amazing and the tub was to die for !
julie
julie, 4-night business trip
Verified Hotels.com guest review
6/10 Good
5 Oct 2024
Robert
Robert, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Sept 2024
Kalah
Kalah, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Sept 2024
Great hotel with a soul. Great value. It has the best concierge in town. Will definitely come back.
Jean-Paul
Jean-Paul, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Sept 2024
Denise
Denise, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
21 Sept 2024
Beautiful rooms, great staff and close to mostly everything.
Jonathan
Jonathan, 4-night business trip
Verified Expedia guest review
10/10 Exceptional
18 Sept 2024
A great hotel quiet yet close to all attractions
JOHN
JOHN, 5-night trip
Verified Expedia guest review
4/10 Fair
16 Sept 2024
First room I was put in had soaking wet carpet . Second, the tub flooded at each shower and would not drain , and the faucet fell off when I changed the temp from right to left . Also I was charged in correctly twice . Just not a comfortable experience.
Tiffany
Tiffany, 6-night trip
Verified Expedia guest review
10/10 Exceptional
12 Sept 2024
Jordyn
Jordyn, 2-night trip
Verified Expedia guest review
10/10 Exceptional
11 Sept 2024
I’m so sorry that I forgot the front desk guy name ! But he was so helpful and welcoming through are whole stay even before we got there because we called the day before