citizenM San Francisco Union Square, San Francisco: Reviews & Hotel Deals

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Central hotel with restaurant, connected to a railway/underground station, near Oracle Park

Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Exceptional

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

Air conditioning

Gym

24/7 front desk

Non-smoking

Free WiFi

Restaurant

Main amenities

Housekeeping (on request)
Restaurants
Breakfast available
24-hour fitness centre
Coffee shop/cafe
24-hour business centre
Business centre
24-hour front desk
Coffee/tea in a common area
Communal living room
Front desk safe
Water dispenser

Feel at home

Children stay free
Fridge
Private bathroom
Television
Lift
In-room climate control (air conditioning)

includes taxes & fees

15 Dec - 16 Dec

Room options

Room, 1 King Bed

Highlights

Air conditioning

Fridge

LED TV

Pillow-top bed

Premium bedding

Hairdryer

Hydromassage showerhead

Rainfall showerhead

14 sq m
City view
Sleeps 2
1 King Bed

Similar properties

Pet-friendly

Free WiFi

Restaurant

Connecting rooms available

includes taxes & fees

14 Dec - 15 Dec

About the area

72 Ellis Street, San Francisco, CA, 94102

What's nearby

Union Square - 3 min walk - 0.3 km
San Francisco Museum of Modern Art - 8 min walk - 0.7 km
Moscone Convention Center - 11 min walk - 1.0 km
Oracle Park - 3 min drive - 2.5 km
Pier 39 - 4 min drive - 3.8 km

Getting around

San Francisco International Airport (SFO) - 24 min drive
San Carlos, CA (SQL) - 28 min drive
Oakland, CA (OAK-Oakland Intl.) - 33 min drive
Concord, CA (CCR-Buchanan Field) - 35 min drive
Bayshore Station - 9 min drive
22nd Street Station - 11 min drive
San Francisco Station - 19 min walk
Market St & 4th St Stop - 2 min walk
Powell St & O'Farrell St Stop - 2 min walk
Market St & Stockton St Stop - 2 min walk

Restaurants

‪Cable55 - ‬3 min walk
‪Kin Khao - ‬3 min walk
‪King Of Thai Noodle - ‬2 min walk
‪Caffé Central - ‬2 min walk
‪Burger King - ‬2 min walk

About this property

citizenM San Francisco Union Square

When you stay at citizenM San Francisco Union Square, you'll be in a great location, within a short 10-minute walk of Union Square and San Francisco Museum of Modern Art. Guests can grab a bite to eat at the coffee shop/cafe and visit the 24-hour fitness centre for a workout. Also, Moscone Convention Center and Oracle Park are a short five-minute drive away. Fellow travellers say great things about the comfortable beds and helpful staff. Public transportation is only a short walk: Market St & 4th St Stop and Powell St & O'Farrell St Stop are only steps away.

Languages

English

At a glance

Hotel size

195 rooms
Arranged over 9 floors

Arriving/Leaving

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in

Required at check-in

Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi and wired internet access in public areas
Free WiFi in rooms

Parking

No on-site parking

Other information

Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
Restaurant
Coffee shop
Coffee/tea in a common area
Water dispenser

Travelling with children

Children stay for free (see details)

Working away

24-hour business centre
Co-working spaces

Services

24-hour front desk
Multilingual staff

Facilities

1 building/tower
Built in 2021
Safe-deposit box at front desk
Television in common areas
Communal living room
24-hour fitness centre
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only

Accessibility

Lift
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Lever door handles
Well-lit path to entrance
Step-free path to entrance

Room amenities

Be entertained

IPad
IPod docking station
LED television
Cable TV channels

Home comfort

Climate-controlled air conditioning and heating
Iron/ironing board

Sleep well

Premium bedding
Pillow-top mattress

Freshen up

Private bathroom
Rainfall shower heads
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper

Stay connected

Desk
Free WiFi
Phone

Food and drink

Fridge

Housekeeping (on request)
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Mobile key entry

Special features

Dining

CanteenM – On-site restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately USD 22 per person
Late checkout can be arranged for an extra charge of USD 39 (subject to availability)

Policies

Noise-free guestrooms cannot be guaranteed.

On-site parties or group events are strictly prohibited.

Long-term renters welcome.

This property uses wind energy, plus eco-friendly cleaning products.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

Cashless transactions are available.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

citizenM San Francisco Union Square Hotel

citizenM San Francisco Union Square San Francisco

citizenM San Francisco Union Square Hotel San Francisco

Frequently asked questions

Does citizenM San Francisco Union Square offer free cancellation for a full refund?

Yes, citizenM San Francisco Union Square does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at citizenM San Francisco Union Square?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at citizenM San Francisco Union Square?

Sorry, there's no on-site parking at citizenM San Francisco Union Square.

What are the check-in and check-out times at citizenM San Francisco Union Square?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 39 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at citizenM San Francisco Union Square?

No, this hotel doesn't have a casino, but San Pablo Lytton Casino (22-min drive) is nearby.

What is there to do at citizenM San Francisco Union Square and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near citizenM San Francisco Union Square?

Yes, there's an on-site restaurant, canteenM.

What's the area around citizenM San Francisco Union Square like?

CitizenM San Francisco Union Square is in Downtown San Francisco, a short 2-minute walk from Market St & 4th St Stop and 11 minutes' walk from Moscone Convention Center. Travellers say that the area is walkable and good for shopping.

citizenM San Francisco Union Square Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness