See all properties

The Westin London City

5.0 star property
Luxury hotel with full-service spa, connected to the convention centre, near Tower of London
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Westin London City

Local cuisine
55-inch Smart TV with digital channels, TV, tablet
Local cuisine
Reception
Indoor pool

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Bar
  • Connecting rooms available
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • 24-hour room service
  • Massage/treatment rooms
  • 7 meeting rooms
  • Meeting rooms
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Television
  • Daily housekeeping
  • Laundry facilities
The price is AU$600
includes taxes & fees
10 Jan - 11 Jan

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Signature Room, 2 Double Beds

Signature Room, 2 Double Beds

Signature Room, 2 Double Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Privilege)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed (Privilege)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 3 Bedrooms (The Grosvenor Residence, View)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 3 Bedrooms (The Grosvenor Residence, View)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 164 sq m
  • River view
  • Sleeps 6
  • 3 Double Beds

View all photos for Room, 3 Bedrooms (The Cadogan Residence, View)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 3 Bedrooms (The Cadogan Residence, View)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 164 sq m
  • River view
  • Sleeps 6
  • 3 Double Beds

View all photos for Executive Suite, 1 Bedroom, City View

Executive Suite, 1 Bedroom, City View

Executive Suite, 1 Bedroom, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 95 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed

Signature Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (View)

Suite, 1 Bedroom, Non Smoking (View)

Suite, 1 Bedroom, Non Smoking (View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Double Beds, Non Smoking

Luxury Room, 2 Double Beds, Non Smoking

Luxury Room, 2 Double Beds, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Indoor pool, pool loungers

Pan Pacific London

Pool
Spa
Pet-friendly
Free WiFi
9.8 out of 10, Exceptional, (1003)
The price is AU$790
includes taxes & fees
12 Jan - 13 Jan
Pan Pacific London
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
60 Upper Thames Street, London, England

What's nearby

  • Tower of London - 16 min walk
  • London Eye - 5 min drive
  • Trafalgar Square - 5 min drive
  • Big Ben - 6 min drive
  • Tower Bridge - 6 min drive

Getting around

  • London (LCY-London City) - 33 min drive
  • Heathrow Airport (LHR) - 51 min drive
  • London (STN-Stansted) - 61 min drive
  • London (SEN-Southend) - 70 min drive
  • London (LTN-Luton) - 73 min drive
  • Gatwick Airport (LGW) - 85 min drive
  • London Cannon Street Station - 5 min walk
  • London Blackfriars Station - 9 min walk
  • City Thameslink Station - 13 min walk
  • Mansion House Underground Station - 4 min walk
  • Cannon Street Underground Station - 5 min walk
  • St. Paul's Underground Station - 8 min walk

Restaurants

  • ‪Rosslyn Coffee - ‬5 min walk
  • ‪Shake Shack - ‬5 min walk
  • ‪Pret a Manger - ‬4 min walk
  • ‪The Sugar Loaf - ‬4 min walk
  • ‪Pret a Manger - ‬4 min walk

About this property

The Westin London City

When you stay at The Westin London City, you'll be within a 15-minute walk of St. Paul's Cathedral and Thames River. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, facials or body scrubs. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a 24-hour fitness centre. Fellow travellers love the helpful staff. Public transportation is only a short walk: Mansion House Underground Station is 4 minutes and Cannon Street Underground Station is 5 minutes.

Languages

English, French, Georgian, German, Italian, Portuguese, Russian, Spanish

At a glance

Hotel size

  • 226 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 1 total, up to 15 kg per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • On-site parking only available on request
  • Off-site parking within 984 ft (GBP 32 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children's menu

Working away

  • 7 meeting rooms
  • Computer station
  • Conference space (6458 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 3 buildings/towers
  • Built in 2021
  • Rooftop garden
  • Fireplace in reception
  • Television in common areas
  • Communal living room
  • 24-hour fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Biodegradable coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 98
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 110
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 103
  • Wheelchairs available on site
  • Hand-held shower heads
  • Magnifying mirror
  • Grab bar near toilet
  • Doorbell and phone notifications
  • Vibrating pillow alarm
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site
  • Area rugs in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • Tablet computer
  • 55-inch Smart TV
  • Digital TV channels
  • Streaming services

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Separate sitting area

Freshen up

  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Children Swimming Times Apply has 5 treatment rooms. Services include hot stone massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Hithe + Seek – This cocktail bar specialises in local cuisine and serves dinner and light fare. Happy hour is offered.
Mosaic – This restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 30 per person

Children & extra beds

  • Rollaway beds are available for GBP 50.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 50 per pet, per night

Parking

  • Parking is available nearby and costs GBP 32 per day (984 ft away)
  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: Google Pay and Apple Pay.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

The Westin London City Hotel
The Westin London City London
The Westin London City Hotel London

Frequently asked questions

Does The Westin London City offer free cancellation for a full refund?
Yes, The Westin London City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Westin London City?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at The Westin London City?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 15 kg per pet. There's a charge of GBP 50 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
What are the check-in and check-out times at The Westin London City?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at The Westin London City and nearby?
The Westin London City has a spa and an indoor pool, as well as a 24-hour fitness centre.
Are there restaurants at or near The Westin London City?
Yes, Hithe + Seek offers local cuisine.
What's the area around The Westin London City like?
The Westin London City is in London City Centre, a short 4-minute walk from Mansion House Underground Station and 8 minutes' walk from St. Paul's Cathedral.

The Westin London City Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elegant and comfortable. Great breakfast.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

2/10 Poor

Did not meet the standards
The worst Westin I have stayed. The TV did not have Netflix and the hotel staff could not connect. The front staff at the reception was helpful. The lounge did not have any decent food.
Manish, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shashana, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

TEJPAL, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
Amazing. Staff so friendly and welcoming. Superb with the kids.
IBI, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Andra, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loui, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ker Ming, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I love this hotel and would return for sure. I came with my family and my only draw back was the limited swim times for the children. One of the deciding factors to choosing this hotel was for the pool for the kids, I later learned that they were only allowed for 5 hours a day with strict times in the morning and mid day. Great for Spa patrons, not so great for families hoping to allow the kids in. They need an evening option at least. Morning, midday and then evening. We came from North America so Jet lag took away the morning option. We wanted to sight see so that took away the afternoon. This may be a selling point for adults who love to have a pool, which is great, but for families, keep this in mind. I will say however, there wasn’t a single other negative thing. It was spotless, service was incredible, food was terrific and cocktails BEAUTIFUL.
Tiffany, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Giselle, 1-night trip
Verified Expedia guest review

10/10 Exceptional

6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel is very clean. Breakfast selection was very good. Our server Jen was very accommodating. I would recommend this place in you happen to be in London.
Arnel, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Rishi, 1-night trip
Verified Hotels.com guest review

8/10 Very good

On the whole, I enjoyed my stay. The staff were very helpful and courteous. The SPA and pool facility is, by far, the best that I have seen in any London hotel lately. My only issue was with the confusion that prevailed when I changed rooms, and when I booked a separate room for my brother. I had to constantly explain the changes. Other than that, everything else was very good.
Farid, 3-night business trip
Verified Expedia guest review

8/10 Very good

Cool Hotel
Very comfortable but the breakfast was a disappointment. Staff at check in had a problem that I did not have photo ID even though I explained I am English and do not need to carry. The amenities are great and staff very good.
Richard, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Marie, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Atsushi, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent. Mohammed at the front desk was great.
Adebola, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The location was great to get to tourist attractions, close walk for tube (train station) to move around city. Also able to walk if happy to do so. Facilities were nice even though I did not use. The pool looked very inviting. Staff at entrance & exits always said hello.
Linda, 2-night romance trip
Verified Expedia guest review

8/10 Very good

The property is beautiful and everything you would expect from a Westin. The only issue is the location. Food and entertainment are very sparse on the immediate area.
Dennis, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Kaza, 1-night trip
Verified Hotels.com guest review