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Neptune Resort

3.5 star property
Hotel with outdoor pool, near The Star Gold Coast

Photo gallery for Neptune Resort

2 Bedroom Ocean View Penthouse | Living area
2 Bedroom Ocean View Penthouse
Front of property
Reception
Reception
With its prime location near Pacific Fair Shopping Centre, Neptune Resort offers a serene oasis. Unwind in the sauna or spa tub, stay active at the gym, and enjoy moments of tranquility in the garden. Helpful staff and proximity to shopping have left a lasting impression on previous guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Pool
  • Laundry facilities
  • Air conditioning
  • Non-smoking
  • Free parking

Main amenities (12)

  • Weekly housekeeping
  • Near the beach
  • Outdoor pool
  • Outdoor tennis court
  • Fitness centre
  • Beach towels
  • Hot tub
  • Coffee shop/cafe
  • Terrace
  • Garden
  • Front desk safe
  • Vending machine

Feel at home (6)

  • Kitchen
  • Separate bath and shower
  • Separate dining area
  • Separate sitting area
  • Television
  • Garden

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Superior Apartment, 2 Bedrooms

Individually decorated, individually furnished, soundproofing

Superior Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 159 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Superior Apartment, 1 Bedroom, Ocean View

Superior Apartment, 1 Bedroom, Ocean View | Balcony view

Superior Apartment, 1 Bedroom, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 85 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Individually decorated, individually furnished, soundproofing

Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 112 sq m
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Superior Apartment, 1 Bedroom, Garden View

Superior Apartment, 1 Bedroom, Garden View | Terrace/patio

Superior Apartment, 1 Bedroom, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 85 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Ocean View Sub-Penthouse

2 Bedroom Ocean View Sub-Penthouse

2 Bedroom Ocean View Sub-Penthouse

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 159 sq m
  • Ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area

Apartment, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 80 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Ocean View Penthouse

2 Bedroom Ocean View Penthouse

2 Bedroom Ocean View Penthouse

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 175 sq m
  • Ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for One-Bedroom Superior Apartment - Ocean View

Individually decorated, individually furnished, soundproofing

One-Bedroom Superior Apartment - Ocean View

  • Sleeps 2
  • 1 Double Bed

View all photos for 2 Bedroom Ocean View Penthouse

Individually decorated, individually furnished, soundproofing

2 Bedroom Ocean View Penthouse

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Superior One Bedroom Apartment- low floor

Individually decorated, individually furnished, soundproofing

Superior One Bedroom Apartment- low floor

  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedroom Ocean View Sub-Penthouse

Individually decorated, individually furnished, soundproofing

2 Bedroom Ocean View Sub-Penthouse

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Two Bedroom Apartment

Individually decorated, individually furnished, soundproofing

Two Bedroom Apartment

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for One Bedroom Apartment

Private kitchen

One Bedroom Apartment

  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
32 Surf Parade, Broadbeach, QLD, 4218

What's nearby

  • Pacific Fair Shopping Centre - 4 min walk - 0.4 km
  • The Oasis - 5 min walk - 0.5 km
  • The Star Gold Coast - 6 min walk - 0.5 km
  • Gold Coast Convention and Exhibition Centre - 11 min walk - 0.9 km
  • Cavill Avenue - 5 min drive - 4.0 km

Getting around

  • Gold Coast, QLD (OOL-Coolangatta) - 32 min drive
  • Varsity Lakes Station - 19 min drive
  • Helensvale Station - 23 min drive
  • Gold Coast City Coomera Station - 24 min drive
  • Broadbeach South Light Rail Station - 3 min walk
  • Florida Gardens station - 25 min walk

Restaurants

  • ‪KFC - ‬7 min walk
  • ‪No Name Lane - ‬6 min walk
  • ‪Nineteen at the Star - ‬5 min walk
  • ‪Miss Moneypenny's - ‬2 min walk
  • ‪Boost Juice - ‬7 min walk

About this property

Neptune Resort

Neptune Resort puts you in a great location, within a short 10-minute walk of Pacific Fair Shopping Centre and The Star Gold Coast. Guests can take a dip in the outdoor pool or grab a bite to eat at Tom's Cafe, which serves breakfast and lunch. A fitness centre and an outdoor tennis court are offered, and in-room conveniences include washers/dryers and fridges. Fellow travellers love the helpful staff and nearby shopping. Public transportation is close by: Broadbeach South Light Rail Station is only 3 minutes on foot.

Languages

English
VISIBILITY

At a glance

Hotel size

    • 35 rooms
    • Arranged over 9 floors

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10 AM

Special check-in instructions

    • The property charges 2.53 per cent for credit card payments
    • The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (9:00 AM - noon)
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking and van parking on site
    • Height restrictions apply for on-site parking

Other information

    • Smoke-free property
    • No stag or hen parties

Property amenities

Food and drink

  • Coffee shop
  • Barbecue grills

What to do

  • Beach nearby
  • Surfing/body boarding nearby
  • Whale watching nearby

Services

  • Tour/ticket assistance
  • Luggage storage
  • Beach towels
  • Pool loungers

Facilities

  • Built in 1997
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Hot tub
  • Outdoor tennis court

Accessibility

  • Lift
  • Lift door width (centimetres): 1001
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 119
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 45-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Electric kettle
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished and decorated
  • Separate dining area
  • Separate sitting area

Freshen up

  • Separate bath and shower
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Full-sized fridge/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Cookware, dishes and utensils
  • Dishwasher
  • Dining table

More

  • Weekly housekeeping
  • Guidebooks/recommendations
STAR_OUTLINE

Special features

Dining

Tom's Cafe – This café serves breakfast, lunch and light fare.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: AUD 200.00 per stay

Optional extras

  • Credit card charges are subject to an extra charge of 2.53 per cent

Children & extra beds

  • Cots/infant beds are available for AUD 10.0 per day
  • Rollaway beds are available for AUD 45 per day

Parking

  • Parking height restrictions apply

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
WiFi is provided up to 500 MB per guestroom, per stay.

Also known as

Neptune Broadbeach
Neptune Resort
Neptune Resort Broadbeach
Neptune Resort Broadbeach, Gold Coast
Neptune Resort Hotel
Neptune Resort Broadbeach
Neptune Resort Hotel Broadbeach

Frequently asked questions

Does Neptune Resort offer free cancellation for a full refund?

Yes, Neptune Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Neptune Resort?

Yes, there's an outdoor pool.

Are pets allowed at Neptune Resort?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Neptune Resort?

Yes, there's free self parking.

What are the check-in and check-out times at Neptune Resort?

Check-in start time: 2 PM; check-in end time: 6:00 PM. Check-out time is 10 AM.

Is there an on-site casino at Neptune Resort?

No, this hotel doesn't have a casino, but The Star Gold Coast (6-min walk) is nearby.

What is there to do at Neptune Resort and nearby?

Practise your swing on the tennis courts. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Neptune Resort also has a fitness centre and a picnic area, as well as a garden.

Does Neptune Resort have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a toaster, cookware and a fridge.

Does Neptune Resort have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Neptune Resort like?

Neptune Resort is located near Kurrawa Beach in Broadbeach, a short 3-minute walk from Broadbeach South Light Rail Station and 6 minutes' walk from The Star Gold Coast.

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Neptune Resort Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Magic Spot!
Perfect location for us - a block away from the beach and across from The Star for our Magic Millions shuttle bus. Already planning next year to stay longer!
Sara, 3-night trip

8/10 Very good

Convenient to beach and opposite to Pacific Fair. Everything in walking distance plus small gym and pool which my husband used.. all you need for a comfortable stay
cheryl, 3-night trip

10/10 Exceptional

Very spacious reasonably priced accommodation 😊
We arrived late after the front desk was closed so it took a while to know how we were supposed to check in but got that finally straightened out. From desk personel when open were very friendly and helpful. There was no recycling bin in the suite which would be nice as they ask you to please recycle
David R, 4-night trip

10/10 Exceptional

Excellent location, very friendly and welcoming staff. Highly recommend.
Tash, 3-night trip

10/10 Exceptional

Great location. Safe and secure. Great facilities. Held the deposit to long.
Demelza, 3-night trip

8/10 Very good

Excellent location close to shops and casino, enjoyed our stay here
John, 10-night trip

10/10 Exceptional

It was a great place to stay
Troy, 2-night trip

10/10 Exceptional

A very comfortable unit with a great pool and spa, great location with just a short walk to the beach and Pacific Fair shopping centre.
Jo, 3-night trip

10/10 Exceptional

This is the 2nd time stay and would certainly recommend, so close to shopping transport and the beach. We were upgraded to a bigger room and the view was beautiful After our flights were cancelled (twice) Kathy and the team were very kind to let us stay an extra night We will be returning and will recommend the Neptune to friends and family Thank-you Neptune
Maree, 6-night trip

10/10 Exceptional

Home away from home
Love staying here. Best location, clean, comfortable.
Linda, 2-night trip

8/10 Very good

Great location and space for families
Very spacious and close to everything in broadbeach excellent for families
Tracey, 5-night trip

10/10 Exceptional

Good location close to beach, restaurants, mall and public transport.
Lourens, 3-night trip

10/10 Exceptional

The interior is a little bit old, but very clean. Only 5 minutes walk to beach and pacific fair shipping mall, very convenient.
Grace, 7-night trip

8/10 Very good

Gold Coast Holiday
It was a good stay a little bit older place but was clean had every thing you needed price was good and the location is 5 stars very close to Pacific Fair the biggest shopping centre in the Gold Coast and are handy to Light rail and walking distance to the casino.
Kerry, 9-night trip

10/10 Exceptional

Great location & friendly staff.

6/10 Good

Bathroom & toilet areas old and could do with renovation upgrade
Duane, 5-night trip

10/10 Exceptional

Friendly staff
Deborah, 6-night trip

10/10 Exceptional

Clean, handy to pjs es we are interested in
Lynne, 5-night trip

10/10 Exceptional

Staff very friendly and very good location
Yuli, 5-night trip

10/10 Exceptional

Great place to stay. Staff were super helpful & friendly.
bryan, 5-night trip

10/10 Exceptional

Great location.
Shannon, 7-night trip

10/10 Exceptional

Budget but quite nice place.
Good for budget stay, comparatively clean and tidy place with just enough facilities. Great location being next to The Star and The Pacific Fair.
LEE, 7-night trip

10/10 Exceptional

Lovely views from the 5th story, close proximity to restaurants and shops all within walking distance.
Barry, 5-night trip

10/10 Exceptional

the staff were really friendly and the room was clean with everything required for a comfortable stay
Gary, 3-night trip

10/10 Exceptional

The room we stayed in was very nice had all that we needed
Balvant, 5-night trip