Near La Isla Shopping Mall, JW Marriott Cancun Resort & Spa offers a serene escape with 3 outdoor pools and an indoor pool, where you can unwind at the swim-up bar or indulge in Ayurvedic treatments at the onsite spa. Enjoy delicious meals from 4 on-site restaurants and stay active with yoga classes or Pilates classes at the 24-hour gym.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Airport transfer
Connecting rooms available
Main amenities
Daily housekeeping
On the beach
4 restaurants and 3 bars/lounges
Full-service spa
3 outdoor pools and indoor pool
Breakfast available
24-hour fitness centre
Outdoor tennis court
Sauna
Steam room
Children's pool
Hot tub
Feel at home
Free cots/infant beds
Children's pool
Playground on-site
Connecting/adjoining rooms available
Premium TV channels
Garden
The current price is AU$760
AU$760
includes taxes & fees
10 Mar - 11 Mar
Room options
Available filters for rooms
Showing 12 of 12 rooms
View all photos for Presidential Suite, 1 Double Bed, Non Smoking
Presidential Suite, 1 Double Bed, Non Smoking
Highlights
Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
274 sq m
Ocean view
Sleeps 4
1 Double Bed
View all photos for Deluxe Room, 1 King Bed, Non Smoking
Deluxe Room, 1 King Bed, Non Smoking
Highlights
Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
43 sq m
Ocean view
Sleeps 3
1 King Bed
View all photos for Club Suite, 1 Bedroom, Non Smoking, Balcony
Club Suite, 1 Bedroom, Non Smoking, Balcony
Highlights
Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
89 sq m
Ocean view
Sleeps 4
1 Double Bed
View all photos for Club Suite, 1 Bedroom, Non Smoking
Club Suite, 1 Bedroom, Non Smoking
Highlights
Balcony
Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
125 sq m
Partial ocean view
Sleeps 4
1 Double Bed
View all photos for Premium Room, 1 King Bed, Non Smoking, Ocean View (Balcony)
Premium Room, 1 King Bed, Non Smoking, Ocean View (Balcony)
Highlights
Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
43 sq m
Ocean view
Sleeps 3
1 King Bed
View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)
Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)
Highlights
Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
43 sq m
Ocean view
Sleeps 3
1 King Bed
View all photos for Suite, 1 Bedroom, Non Smoking, Balcony
Suite, 1 Bedroom, Non Smoking, Balcony
Highlights
Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
89 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony
Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony
Highlights
Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
73 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Premium Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)
Premium Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)
Highlights
Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
43 sq m
Ocean view
Sleeps 4
2 Double Beds
View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)
Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)
Highlights
Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
43 sq m
Ocean view
Sleeps 4
2 Double Beds
View all photos for Grand Suite, 1 Bedroom, Non Smoking, Oceanfront
Grand Suite, 1 Bedroom, Non Smoking, Oceanfront
Highlights
Balcony
Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
125 sq m
Ocean view
Sleeps 4
1 Double Bed
View all photos for Deluxe Room, 1 Double Bed, Non Smoking, Balcony (Balcony)
Deluxe Room, 1 Double Bed, Non Smoking, Balcony (Balcony)
Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, QROO, 77500
What's nearby
Aquaworld - 9 min walk
Oasis Arena - 18 min walk
Iberostar Cancun Golf Course - 3 min drive
La Isla Shopping Mall - 4 min drive
Delfines Beach - 6 min drive
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive
Airport shuttle (surcharge)
Restaurants
Restaurant nebbiolo en cancun - 6 min walk
Fred's House - 8 min walk
Chambao - 7 min walk
JW Marriott Lobby Bar - 1 min walk
Club 91 Lounge - 1 min walk
About this property
JW Marriott Cancun Resort & Spa
JW Marriott Cancun Resort & Spa is a great choice for your beach stay in Cancun. There's plenty of fun with the 3 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in massages, body wraps and facials. Dining choices include 4 restaurants, and the 3 bars/lounges are great places to grab a cold drink. This luxurious resort also features a poolside bar, a 24-hour fitness centre and a fitness centre. Fellow travellers say great things about the pool and helpful staff.
Languages
English, Spanish
At a glance
Hotel size
447 units
Arranged over 14 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Late check-in subject to availability
Check-out time is noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Service animals welcome
Parking
Free on-site self-parking
Free on-site valet parking
Transfers
Airport shuttle (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8:00 AM–11:30 AM
The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Dining
Bravio – Overlooking the pool, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Awards and affiliations
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Service fee: 5 per cent
Resort fee: USD 42.35 per accommodation, per night
Resort fee inclusions:
Additional inclusions
Fitness/yoga classes
Internet access (may be limited)
Sporting facilities or equipment
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 40 per person
Airport shuttle service is offered for an extra charge of USD 22.00 per person (one-way)
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Cancun JW
Cancun Marriott JW
Cancun Marriott Resort
JW Cancun
JW Cancun Marriott
JW Marriott Cancun
JW Marriott Cancun Resort
JW Marriott Resort Cancun
Marriott Cancun
Marriott Resort Cancun
Jw Marriott Cancun Hotel Cancun
Cancun Marriott
Cancun Marriott
Jw Marriott Cancun Resort
JW Marriott Cancun Resort Spa
Frequently asked questions
Does JW Marriott Cancun Resort & Spa offer free cancellation for a full refund?
Yes, JW Marriott Cancun Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at JW Marriott Cancun Resort & Spa?
Yes, there are 3 outdoor pools, an indoor pool and a children's pool.
Are pets allowed at JW Marriott Cancun Resort & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at JW Marriott Cancun Resort & Spa?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by JW Marriott Cancun Resort & Spa?
Yes, an airport shuttle is available. The charge is USD 22.00 per person one-way.
What are the check-in and check-out times at JW Marriott Cancun Resort & Spa?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at JW Marriott Cancun Resort & Spa?
No, this resort doesn't have a casino, but Royal Yak Casino and Sports Book (18-min drive) and Dubai Palace Casino (19-min drive) are both nearby.
What is there to do at JW Marriott Cancun Resort & Spa and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 3 outdoor swimming pools. JW Marriott Cancun Resort & Spa also has 3 bars, an indoor pool and a 24-hour fitness centre, as well as a sauna and a garden.
Are there restaurants at or near JW Marriott Cancun Resort & Spa?
Yes, there are 4 on-site restaurants, featuring pool views.
Does JW Marriott Cancun Resort & Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around JW Marriott Cancun Resort & Spa like?
JW Marriott Cancun Resort & Spa is a short 7-minute walk from Ballenas Beach and 9 minutes' walk from Aquaworld.
JW Marriott Cancun Resort & Spa Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
18 Jan 2025
We’re coming back!
Wonderful for a quick 2 night getaway couples trip. The staff is amazing, so helpful and kind. Food and drinks were excellent
Amy
Amy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Jan 2025
Naftali
Naftali, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Dec 2024
Impeccable service and world class accommodations
The JW Marriott in Cancun was one of the best properties I have visited recently. The staff was super friendly. The rooms were very clean and well kept and the views and on the property were fantastic.
Gray
Gray, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 Nov 2024
Rik
Rik, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Nov 2024
Amazing stay! staff was outstanding, efficient and friendly! weather was rainy one day during the trip which turned out to be a good luck charm so everyone could try the exceptional spa!
Raul
Raul, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 Nov 2024
Like a dream!
Jorge W
Jorge W, 7-night trip
Verified Expedia guest review
10/10 Exceptional
7 Nov 2024
Wonderful hotel, clean and the view was amazing I will totally come back
Sara
Sara, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 Oct 2024
Michael
Michael, 5-night trip
Verified Expedia guest review
10/10 Exceptional
30 Oct 2024
Julio Cesar De La
Julio Cesar De La, 5-night trip
Verified Expedia guest review
10/10 Exceptional
16 Oct 2024
Kevin
Kevin, 4-night trip
Verified Expedia guest review
10/10 Exceptional
15 Oct 2024
We had a nice 4-night stay at this hotel. Tried several of the restaurants and they were all good. Pool area was great, and servers were on top of it! Public beach.
Jess
Jess, 6-night romance trip
Verified Expedia guest review
8/10 Very good
15 Oct 2024
Farrah
Farrah, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 Oct 2024
Aya
Aya, 4-night trip
Verified Expedia guest review
10/10 Exceptional
13 Oct 2024
Ricardo
Ricardo, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 Oct 2024
Has been my favorite for years!
Hector
Hector, 7-night romance trip
Verified Expedia guest review
2/10 Poor
9 Oct 2024
Conan
Conan, 4-night trip
Verified Expedia guest review
10/10 Exceptional
3 Oct 2024
Yunong
Yunong, 1-night trip
Verified Expedia guest review
10/10 Exceptional
2 Oct 2024
Vlade
Vlade, 4-night trip
Verified Expedia guest review
10/10 Exceptional
29 Sept 2024
Surely to return
Rene Alexis Contreras
Rene Alexis Contreras, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 Sept 2024
Great hotel
Friendly staff
MOHAMMAD R
MOHAMMAD R, 5-night family trip
Verified Orbitz guest review
10/10 Exceptional
25 Sept 2024
Customer service was above and beyond.
Argelis
Argelis, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
25 Sept 2024
Thank you
Daphne Libertad
Daphne Libertad, 4-night family trip
Verified Expedia guest review
8/10 Very good
24 Sept 2024
Customers’ service were on point
Cantave
Cantave, 3-night trip
Verified Expedia guest review
10/10 Exceptional
23 Sept 2024
This was my second time there and as always I love Thai place. Staffs treat you very well.