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Hacienda Buenaventura Hotel & Mexican Charm

3.5 star property
All-inclusive beach hotel with free beach shuttle, near Cruise Ship Terminal

Photo gallery for Hacienda Buenaventura Hotel & Mexican Charm

Outdoor pool, pool umbrellas, pool loungers
Beach nearby, free beach shuttle, sun-loungers, beach umbrellas
Standard Triple Room - with a double bed
3 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Beach nearby, free beach shuttle, sun-loungers, beach umbrellas
Experience the tranquil ambiance of Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive, where a beach bar and poolside bar await your arrival. Relax on sun loungers, indulge in spa services like deep-tissue massage or reflexology, and explore the garden. With 3 on-site restaurants offering breakfast to dinner options and Mexican cuisine.

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • 24/7 front desk
  • Bar
  • Air conditioning
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 3 restaurants and bar/lounge
  • Outdoor pool
  • Free beach shuttle
  • Beach umbrellas
  • Beach sunloungers
  • Free beach club nearby
  • Beach bar
  • Pool bar
  • Spa services
  • Massage/treatment rooms

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds available (surcharge)
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
The current price is AU$269
includes taxes & fees
9 Apr - 10 Apr

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior King Bed

Superior King Bed

Superior King Bed

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Down duvet
Private bathroom
Coffee/tea maker
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room Two Double Beds

Standard Room Two Double Beds

Standard Room Two Double Beds

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Down duvet
Private bathroom
In-room safe
Daily housekeeping
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King

Standard King

Standard King

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Down duvet
Private bathroom
In-room safe
Daily housekeeping
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room Two Double Beds

Superior Room Two Double Beds

Superior Room Two Double Beds

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Down duvet
Private bathroom
Coffee/tea maker
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room - with a double bed

Standard Triple Room - with a double bed

Standard Triple Room - with a double bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Down duvet
Private bathroom
In-room safe
Daily housekeeping
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Room Superior With Garden View

Down duvets, in-room safe, free rollaway beds, bed sheets

Room Superior With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Down duvets, in-room safe, free rollaway beds, bed sheets

Double Room Standard

  • Sleeps 3
  • 2 Double Beds

View all photos for Room Standard

Down duvets, in-room safe, free rollaway beds, bed sheets

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With Garden View

Down duvets, in-room safe, free rollaway beds, bed sheets

Room Superior With Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

Down duvets, in-room safe, free rollaway beds, bed sheets

Room Standard

  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
30 Mar - 31 Mar
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About the area

Map
Blvd. Francisco Medina Ascencio 2699, Puerto Vallarta, JAL, 48310

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 11 min drive
  • Free beach shuttle

Restaurants

  • ‪Porfirio’s - ‬5 min walk
  • ‪Vaca Argentina - Vallarta - ‬5 min walk
  • ‪Outback Steakhouse - ‬2 min walk
  • ‪Tacos Candora - ‬4 min walk
  • ‪Lobby Bar - ‬6 min walk

About this property

Hacienda Buenaventura Hotel & Mexican Charm

At Hacienda Buenaventura Hotel & Mexican Charm, you can spend time at the beach enjoying beach umbrellas, beachside drinks and sunloungers, plus you'll be within a five-minute walk of Bay of Banderas. The outdoor pool provides plenty of fun, while guests in the mood for pampering can indulge in deep-tissue massages and reflexology. Dining choices include 3 restaurants, and the bar is a great place to grab a cold drink. A poolside bar, a snack bar/deli and a beach shuttle are other highlights at this all-inclusive hotel. The helpful staff and overall property condition get good marks from fellow travellers.

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Dining availability limited at one or more venues

Other inclusions

Transport to off-site activities

Languages

English, Spanish
VISIBILITY

At a glance

Hotel size

    • 155 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • No pets or service animals allowed

Parking

    • No on-site parking

Off-site

    • Free beach shuttle

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Private dining
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Free beach shuttle
  • Free beach club nearby
  • Beach nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Skydiving nearby
  • Zip-lining nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Porter/bellhop
  • Free beach shuttle
  • Beach sunloungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 1950
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms
  • Colonial architecture

Accessibility

  • Upper floors accessible by stairs only
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch LED TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Down duvet
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free local calls

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages and hot stone massages. A variety of treatment therapies are provided, including reflexology.

Dining

La Troje – This buffet restaurant overlooks the pool and garden. Guests can enjoy drinks at the bar.
Los Portales Restaurant – Overlooking the pool, this buffet restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Open daily.
Sabores de Mexico – This theme restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open selected days.
Cascada Bar – This bar overlooks the pool. Open daily.
MONETIZATION_ON

Fees & policies

Optional extras

  • Late checkout can be arranged for an extra charge
  • Spa access is available for an extra charge of MXN 3000 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hacienda Buenaventura Hotel Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel Mexican Charm Puerto Vallarta
Hacienda Buenaventura Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel & Mexican Charm Hotel
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Mexican Charm All Inclusive
Hacienda Buenaventura Hotel Spa Beach Club
Hacienda Hotel Spa
Hacienda Buenaventura Hotel Mexican Charm
Hacienda Buenaventura Spa Club
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Hotel & Mexican Charm Puerto Vallarta

Frequently asked questions

Does Hacienda Buenaventura Hotel & Mexican Charm offer free cancellation for a full refund?

Yes, Hacienda Buenaventura Hotel & Mexican Charm does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hacienda Buenaventura Hotel & Mexican Charm?

Yes, there's an outdoor pool.

Are pets allowed at Hacienda Buenaventura Hotel & Mexican Charm?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hacienda Buenaventura Hotel & Mexican Charm?

Sorry, there's no on-site parking at Hacienda Buenaventura Hotel & Mexican Charm.

What are the check-in and check-out times at Hacienda Buenaventura Hotel & Mexican Charm?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge.

Is there an on-site casino at Hacienda Buenaventura Hotel & Mexican Charm?

No, this hotel doesn't have a casino, but Vallarta Casino (2-min drive) and Winclub Casino Platinum (3-min drive) are both nearby.

What is there to do at Hacienda Buenaventura Hotel & Mexican Charm and nearby?

Have fun with activities such as hiking, horse riding and skydiving, and practise your swing at the nearby golf course. Additional recreation nearby includes casino gaming and ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a garden.

Are there restaurants at or near Hacienda Buenaventura Hotel & Mexican Charm?

Yes, there are 3 on-site restaurants, featuring Mexican cuisine and garden views.

What's the area around Hacienda Buenaventura Hotel & Mexican Charm like?

Hacienda Buenaventura Hotel & Mexican Charm is located near Hotel Zone Beach in Hotel Zone, a short 7-minute walk from Cruise Ship Terminal and 5 minutes' walk from Bay of Banderas. Travellers say that the area is walkable and good for shopping.

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Hacienda Buenaventura Hotel & Mexican Charm Reviews

Reviews

7.6

Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

All you can need for a nice stay
Perla Yadira Reyes, 5-night trip

10/10 Exceptional

Very nice experience
Javier, 4-night trip

10/10 Exceptional

Excellent service and friendly staff.
DENIS, 5-night trip

10/10 Exceptional

It was a a really good spot all around. You had Walmart at walking distance, a mall, and restaurants.
Ivan, 4-night trip

4/10 Fair

falsely advertising hotel!
they advertise 3 restaurants but there is actually only 1 and a snack bar, there dinner service is absolutely horrible same food every night in the buffet, you have to book a spot in the same restaurant to get a actual meal off the menu is a very odd system technically only 1 restaurant, no coffee pot in room had to go down for coffee and sometimes there was no coffee
Ryan, 10-night trip

8/10 Very good

This resort is super friendly with staff that have become like family, and the reason we keep coming back. The location is quite convienient, ten minute walk or shuttle to the beach. Also close to the Marina, shopping malls, the casino, and short ride to the Malecon. And Laura will look after you.
Doris Ingrid, 17-night trip

10/10 Exceptional

It was a great stay! I enjoyed the hospitality and the overall vibe was nice
Kirsten, 7-night trip

6/10 Good

Solid choice for the money
Staff was wonderful. The property is small but nice. Good pool. Clean room. The food wasn't that great. Breakfast was thier best. For the price can't really complain.
Reymundo, 2-night trip

10/10 Exceptional

Authentic experience. Staff were friendly and knowledgeable. They only thing was if you had a later flight to catch you where checked out and you couldn’t use the food service.
Cecelia Mary, 7-night trip

10/10 Exceptional

Our maid Andrea was the best! She went way out of her way to make us comfortable and to celebrate our 46th Anniversary. Julio Cesar the bell boy was excellent as well. The servers in the restaurant were fantastic. Front desk was great too! The hotel is an older building but the excellent service makes it a very pleasant experience.
Richard, 8-night trip

8/10 Very good

Loved the mexican charm and staff. Could not book dinner in the alacarte only one alacarte and food in buffet was repetitive
Debra, 1-night trip

6/10 Good

Walking distance to the beach but the offer a shuttle. A short drive to many tourist areas.
Rafael, 4-night trip

10/10 Exceptional

I felt very safe here as a single women traveling alone. I knew it was an older place, but loved it. I have no complaints definitely will come back. I loved the sunken tub in my room. Beach was a 5 min walk or they have a van to take you. Thank you
Eve, 4-night trip

6/10 Good

The staff was extremely friendly and helpful, the hotel was nice and the food was good
Chelsey, 7-night trip

10/10 Exceptional

Great place!! I just wish the beach was on the property.
Kim E, 7-night trip

8/10 Very good

Wasn’t quiet and we had so much problems for our sleeping. Lovely staff
Amin, 5-night trip

10/10 Exceptional

Very friendly, charming environment.
Nancy, 2-night trip

8/10 Very good

Great for the price
Jesus, 2-night trip

10/10 Exceptional

LOVE THE RESORT SPECIALLY THE GREEN FLOWER AND PLANTS EVERYWHERE WHICH MAKE IT SO RELAXING AND IT RIGHT IN CITY LOCATION IS GREAT SAFE WITH LOTS OF STORES AND MALL WALKING DISTANCE WILL SURELY COME BACK FOOD SCHEFULE IS THE BEST LONG HOURS WHICH ALLOW GUEST TO REALLY ENJOY SMALL RESORT WITH FEW ENTERTAINMENT AND NOT LOUD MUSIC OR MIC ALL DAY LIKE BIG RESORT, I LIKE IT THIS WAY AS U GET TO REST AND ENJOY A PEACEFUL VACATION LAST FOR THE BEST THE STAFF FROM RECEPTION TO BELL BOY AND BUFFET ALL GOOD JUST DOING THEIR JOB REGARDLESS OF TIPS MY CALLING GOES TO ROBERTO AT THE BUFFET
CLARICE, 5-night trip

10/10 Exceptional

Our second stay here. First time was with our two kids . Like the atmosphere. Not a huge resort.
Robert, 4-night trip

10/10 Exceptional

It was a good experience for us to live there
Abhiram, 6-night trip

10/10 Exceptional

Staff was nice
ERICK, 2-night trip

10/10 Exceptional

Lucy makes everything work!
Donald, 2-night trip

10/10 Exceptional

Firstly, compliments to the Chef! Food was excellent all 7 days, breakfast, lunch and supper. Room was very clean, maid service was perfect, AC and Hot shower worked perfect. Small boutique authentic Mexican style hotel, nice evening shows every second night. Lights out at 11;00 am, quiet thereafter. Very family oriented with a mix of International, Canadian, US and local vacationers. Beach is close with hotel shuttle too, but walkable too. Lots around the hotel, walkable. Highly recommend this lovely All Inclusive resort. Will visit again for sure, My husband and I visited Dec 7-14, 2024, senior age. Good mobility walkways and accessibility.
Lisa Irene, 7-night trip

10/10 Exceptional

The costs is very good
Mayte, 3-night trip